elvispresley1
Dormant account
- Joined
- Feb 24, 2009
- Location
- cork
I have just been screwed out of 700$ by Casino las vegas. I had 2 pending withdrawals. One of 800 and one of 700 and i just received this email.
"Please be advised that your previous withdrawal of $700 was declined, Will.From your total balance $800 was approved as your withdrawal and the rest wereremoved in your account. This is as per casino management decision since youplayed on non allowed game, which is Roulette, using the bonus that youpreviously received."
This is completely ridculous. Ok i had played roulette with the bonuses but I made the wagering requirements of 1687$ which they requested at blackjack. After i made the wagering requirement I received this email.
"Hello Will, This is Lotus from the Casino Las Vegas Support Team. We are glad to inform you that you already met the wagering requirement forthe bonuses that you received. You may now make a withdrawal request at the cashier and choose your preferredpayment method. Congratulations!"
So, they accepted that I reached the wagering requirements and said I could withdraw, now they are going back on this. I dont think theres anything in their terms and conditions where you cant play roulette along with other games when u receive your bonus... Whats my play here folks? Am i just fecked? Can ye help me? Any good followup emails I could send?
"Please be advised that your previous withdrawal of $700 was declined, Will.From your total balance $800 was approved as your withdrawal and the rest wereremoved in your account. This is as per casino management decision since youplayed on non allowed game, which is Roulette, using the bonus that youpreviously received."
This is completely ridculous. Ok i had played roulette with the bonuses but I made the wagering requirements of 1687$ which they requested at blackjack. After i made the wagering requirement I received this email.
"Hello Will, This is Lotus from the Casino Las Vegas Support Team. We are glad to inform you that you already met the wagering requirement forthe bonuses that you received. You may now make a withdrawal request at the cashier and choose your preferredpayment method. Congratulations!"
So, they accepted that I reached the wagering requirements and said I could withdraw, now they are going back on this. I dont think theres anything in their terms and conditions where you cant play roulette along with other games when u receive your bonus... Whats my play here folks? Am i just fecked? Can ye help me? Any good followup emails I could send?