bartongrl11
Dormant account
- Joined
- Mar 16, 2005
- Location
- ohio
I am a mod/tester at onlineplayersunion and this is what happened to me at casinoheat.
Sorry about the language, but I took the $20 you all so graciously gave, and deposited it in casinoheat this morning. Played it off and went back this evening to playoff the bonus or %back, whichever it was that would have been added and found that casinoheat and rubydragon are closed.
I called them (1-800-851-9247) and asked if this were a permanent closure and was told that yes it is. I said that I had deposited in good faith and that there was no prior warning that the casino was closing, and that I feel as though in a way I have been cheated and asked about my bonus or %back that I should have gotten and was told that they were locked out of the data base and could do nothing about it at this time, maybe tomorrow.
He also told me that they were just bought out by another company today. Well thats not my problem, its theirs. I told him I want my $20 back. And again he reminded me that they are locked out of the data base.
I may be wrong for wanting my money back, but had I won, what would have happened to those winnings. Would the new owners honor that and will they honor the bonuses and %backs due players that have deposited today?
Okay I am done ranting for now, but I intend to call them tomorrow. I want my cash back because somehow this just seems a little fishy to me. What do you all think. Give me some feed back please. Thanks you all. THere was no email forewarning of an impending closure of casinoheat or ruby dragon. Nothing at all, had there been I would not have deposited there until everything had been settled and I feel i have been cheated. I wasted that money that i deposited there and now cannot get my bonus or %back.
Anyway thats what happened. Now I would appreciate any and all help I can get. And by the way I called them back today and they said there was nothing they could do and that I should email the casino people and when I asked for an email addy the man told me i would have to use montana emails to email them and that i could find the email addy at one of the message boards.
Sorry about the language, but I took the $20 you all so graciously gave, and deposited it in casinoheat this morning. Played it off and went back this evening to playoff the bonus or %back, whichever it was that would have been added and found that casinoheat and rubydragon are closed.
I called them (1-800-851-9247) and asked if this were a permanent closure and was told that yes it is. I said that I had deposited in good faith and that there was no prior warning that the casino was closing, and that I feel as though in a way I have been cheated and asked about my bonus or %back that I should have gotten and was told that they were locked out of the data base and could do nothing about it at this time, maybe tomorrow.
He also told me that they were just bought out by another company today. Well thats not my problem, its theirs. I told him I want my $20 back. And again he reminded me that they are locked out of the data base.
I may be wrong for wanting my money back, but had I won, what would have happened to those winnings. Would the new owners honor that and will they honor the bonuses and %backs due players that have deposited today?
Okay I am done ranting for now, but I intend to call them tomorrow. I want my cash back because somehow this just seems a little fishy to me. What do you all think. Give me some feed back please. Thanks you all. THere was no email forewarning of an impending closure of casinoheat or ruby dragon. Nothing at all, had there been I would not have deposited there until everything had been settled and I feel i have been cheated. I wasted that money that i deposited there and now cannot get my bonus or %back.
Anyway thats what happened. Now I would appreciate any and all help I can get. And by the way I called them back today and they said there was nothing they could do and that I should email the casino people and when I asked for an email addy the man told me i would have to use montana emails to email them and that i could find the email addy at one of the message boards.