- Joined
- Mar 12, 2011
- Location
- Sevenoaks
Hi Everyone,
Was after a bit of advise. I Played at casino848 a while ago now. When depositing was automatically given a bonus of 200. With this 200 there is a wagering requirement you have to meet before withdrawing. This is something i eventually meet.
Once i withdrew the money the problem starts. They firstly asked me to supply the with my I.d. and a proof of address. This was sent via email then after a while they asked me to notarize the I.D. and bill. I did this at a local post office. They check the I.D. and bill then stamp it to say that it has been notarized. This was obviously sent to them. Shorty after I received email say I had abuse the casino and they refunded my account with my deposit and that was it,
After endless email they have not come back to me with a proper reason.
Is there anyone I can contact or even any advise would be great.
Thanks
Sarah
Was after a bit of advise. I Played at casino848 a while ago now. When depositing was automatically given a bonus of 200. With this 200 there is a wagering requirement you have to meet before withdrawing. This is something i eventually meet.
Once i withdrew the money the problem starts. They firstly asked me to supply the with my I.d. and a proof of address. This was sent via email then after a while they asked me to notarize the I.D. and bill. I did this at a local post office. They check the I.D. and bill then stamp it to say that it has been notarized. This was obviously sent to them. Shorty after I received email say I had abuse the casino and they refunded my account with my deposit and that was it,
After endless email they have not come back to me with a proper reason.
Is there anyone I can contact or even any advise would be great.
Thanks
Sarah