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Casino rewards

Discussion in 'Casino Industry Discussion' started by curremon, Nov 24, 2014.

    Nov 24, 2014
  1. curremon

    curremon Senior Member PABnononaccred MM

    Occupation:
    Working
    Location:
    finland
    Anyone else has their vip points suspended ? ( I think thats stupid question because i know im not only one )

    I really dont get their system, they spam emails every single day about bonuses.
    About 2 years ago i started playing at their casinos and i had really good runs. And ofcourse i used their bonuses allmost everytime i made deposits, because why not ? They offer and i use offer.
    Now my vip points have been suspended over 1 year and they keep telling me that i have to play more to get them. Read: i have to lose my winnings back to casino to get my points.
    Is there any other casinogroup or casino what does this ?

    Basicly you get punished for winning.

    It says on vip points page that one reason is prevent bonus abuse.
    I dont think that my points got locked at first place if i had lost on my deposits. But i think even if i had lost my deposits with bonuses , wouldnt that still be bonus abuse ?

    Some comments about how long it took to get rid of suspension if someone ever got rid of it ?
     
  2. Nov 24, 2014
  3. Bower50

    Bower50 Experienced Member

    Occupation:
    Retired
    Location:
    Canada
    It took me about 6 months,They told me I had to play without bonuses and they would let me know when I could use bonuses again.
     
  4. Nov 24, 2014
  5. KasinoKing

    KasinoKing WebMeister & Slotaholic.. CAG MM PABnonaccred webmeister

    Occupation:
    House-Husband and Casino Advisor
    Location:
    Bexhill on sea, England
    As with the post above, you have to deposit WITHOUT claiming bonuses at least once between each time you do take a bonus.
    It's in their T&Cs.

    Have you tried contacting the forum rep?
    She might be able to give you more info on what is required.

    KK
     
  6. Nov 24, 2014
  7. Jono777

    Jono777 Meister Member CAG mm4 mm1

    Occupation:
    Self- Employeed
    Location:
    Wolverhampton
    Mine has been 'suspended' for over 2 years however to be fair I do prefer to play elsewhere.

    It took me a few emails and visits to chat to finally get an agent to tell me it was not a lifetime ban and how it can be reinstated.

    As mentioned you do need to play a cash only deposit(s), however this doesn't mean you've got to lose, their support told me the reinstatement can also be based on wagers made.

    If you get one of 'those' deposits which I get now and again which last and last but without really getting anywhere, it might only cost you £20!

    Good time of the year to get bonuses back as CR tend to send a nice NDB and a couple of good %age matches during December.
     
  8. Nov 24, 2014
  9. curremon

    curremon Senior Member PABnononaccred MM

    Occupation:
    Working
    Location:
    finland
    Oh ! in that case i understand why points are suspended. Still kinda stupid system.
     
  10. Nov 24, 2014
  11. Jono777

    Jono777 Meister Member CAG mm4 mm1

    Occupation:
    Self- Employeed
    Location:
    Wolverhampton
    daft question.....I've noticed no CR casinos in the 'accredited' section, is this because, they're not accredited or that there is simply way too many to list....cheers!
     
  12. Nov 24, 2014
  13. paul7388

    paul7388 Meister Member MM

    Occupation:
    not a lot
    Location:
    glasgow scotland
    They are all in the Reservation list. It explains why mainly because I don't think they have ever bothered about being accredited. They do have a rep here tho.
     
    1 person likes this.
  14. Nov 24, 2014
  15. aceking123

    aceking123 Ueber Meister CAG PABnononaccred MM

    Occupation:
    chippy
    Location:
    uk
    easy thing to do is mix your play with & without bonus ive had accounts for years there , theyre a good group other than the spam to which ive also had sorted still get some but its not from CR , they have some realy nice bonuses plus the do offer some great free chips & one plus note ive never not been paid from this group always ontime , problem is getting the win )
     

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