Hi all, need some advice if possible. I have been having issues with misrepresentation by this casino, chat agents falsely claiming they accept UK players etc. As you can imagine all emails have been big standard rejections, then I learned about a charge back.
I forwarded all evidence to the bank who agreed this was a misrepresentation case, however they could not help as the payments were through a third party processor (MOONCARDS and Sqpay). They have said if it was the casino who processed the payments directly they would have reversed the transactions.
They are stating that the casion has misrepresented their products but as the payment provider did not there is nothing they can do.
See Related Threads:
I forwarded all evidence to the bank who agreed this was a misrepresentation case, however they could not help as the payments were through a third party processor (MOONCARDS and Sqpay). They have said if it was the casino who processed the payments directly they would have reversed the transactions.
They are stating that the casion has misrepresented their products but as the payment provider did not there is nothing they can do.
See Related Threads:
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