Casino Del Rio Experience

papasam

Dormant account
Joined
Jun 30, 2008
Location
Germany
Goog day from Germany once more ! Sorry my Englisch :)

I have some Problems with the cash out by the casino Del Rio
I have won something (see my screenshot ) after it I have try to withdraw the money....with the paperchek.
After 21 days my withdraw was back on my account ...also I have got any information about it , whats happened or so.....I cintakt onlinesupport but they dont knon whats happened...now a am waitingfor the answer from Casino Department after 2 days a have get nothing....If I will I make withdraw once more ....I must wait 10-26 days again without any Accuracy that I will get my money ...
P.S. Withraw method was papercheck Express , I have play without bonus also all ok, My documents were accepted from the Casino Department for about 1 month.

What do you think about this situation ?
Have somebody Experience in this Casino ?
thanks for help and have a nice day from Germany !
 

Jeff

Dormant account
Joined
Jul 5, 2005
Location
Germany
Hi

I never had any problems with Casino Del Rio.

So good thing is you played without a bonus. So all games were allowed and there are no wagering requirements!

How much do you want to withdraw at once? May be there is a limit?

Is the support in german? I don't think so. Because for me ( i am german too) the support is english.
Have you phoned the support for help? Or you can use the online support via chat.
 

Kopt

Dormant account
Joined
Jan 8, 2009
Location
Liege
Anyway congrats on your great winning! Expired Image
I hope you will withdraw it soon.
 
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