Just as I had made my 1st ever withdrawal at
32Red I duly rang them to check if they needed any documentation etc, and their response was `No need Roy, we have already verified you`, so it appears the 32Red group have discovered a way of verifying their customers with no need of the beyond annoying documentation fiasco, that rears it`s ugly head upon withdrawal requests, and unless they are left wide open to fraudsters and scam artists whilst using their stress free method, (which does not seem to be the case at all), then this is another huge pointer as to why this group have/had and still will for many years to come, awards coming out their asses for customer satisfaction related protocols.
Sky Vegas, Virgin, Ladbrokes and several others do not ask for docs either, is it by coincidence none of these have reverse withdrawals options either? (see what I did thar?).
I recently registered at 10Bet via KK`s website, 1st thing I done before depositing was ring them up and talked about documents etc upon a withdrawal, as I do not drive and my passport is out of date, and unless you are a U.K student or OAP then there is a strong chance you have no photo I.D., only to be re-assured that if I deposit using an e-wallet and withdraw to that method things would be okay, long story short I managed to beat the d+b w/r and had just over 2k balance, as 2k is the max withdrawal weekly limit I kinda wasted the excess and put in for a withdrawal, within an hour I had an email requesting....
Hi Roy,
Thank you for playing at 10Bet Casino.
Kindly note, that in order to verify your account upon your first big win and to process your withdrawal we will need you to send us the following documents:
-Copy of your ID, driver's license or passport
-Copy of a utility bill
Thank you very much in advance!
If you have any questions please do not hesitate to contact us 24/7 via Email, Live Chat and phone.
Kind regards,
Michelle
10Bet Casino
After some brief communication via phone and email and me sending - Utility bill, my outdated passport, screenshots of my Neteller account, birth certificate, I was duly deemed verified, I received my cash within 48 hours without any other obstacles, now for the love of God someone tell me, how the hell did any of those documents prove I was whom I stated I was?, whilst over at the 32Red group they knew I was me, long before I had made any withdrawals whatsoever.
The irony here being - speaking to them on a land line that does not withhold it`s number, a number that is registered in my name at my address and can quite easily be checked curtsey of directory enquiries, proving i`m over 18, and unless i`m a burglar using Roy`s phone in Roy`s home, whilst using Roy`s cash from Roy`s Neteller account whilst playing on Roy`s P.C. with his unique I.P. address (whois?/whatsmyIP?), then withdrawing to Roy`s Neteller account and using Roy`s email address that Roy`s Neteller account is registered with. Then that phone call is more than enough verification needed.