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can this be explained away

Discussion in 'Other Complaints' started by rockycatt, Nov 13, 2009.

    Nov 13, 2009
  1. rockycatt

    rockycatt meistercatt CAG MM

    Occupation:
    carpenter
    Location:
    Boston
    twice as i began to down load bodog my security bags a trojan from the bodog site :confused::confused::confused:

    [​IMG]
     
  2. Nov 13, 2009
  3. Mousey

    Mousey Ueber Meister Mouse CAG

    Occupation:
    Pencil Pusher
    Location:
    Up$hitCreek
    In general, any AV hates these darn Smart Download files that casinos give us. The Artemis trojan warning could easily be a false positive, as some AV simply label anything they're not certain of as an Artemis. I'm not an expert, so I certainly won't tell you to bypass and download anyway.
     
  4. Nov 13, 2009
  5. zebedy

    zebedy No!!!! Im Spartacus MM webmeister

    Occupation:
    brain stergeon
    Location:
    Up a Tree
    I get the same with norton, if i have to install an RTG casino i have to disable it,
    i doubt its anything to be worried about, just a false positive as Mousey says
     
  6. Nov 13, 2009
  7. rockycatt

    rockycatt meistercatt CAG MM

    Occupation:
    carpenter
    Location:
    Boston
    i returned there email welcome letter with the same story thats here they said they would review it and get back to me in fifteen minutes also they got the screen shot as well

    just being careful on this
     
  8. Nov 13, 2009
  9. Roanan

    Roanan Banned User - abusive flamming - misogynist

    Occupation:
    Geek
    Location:
    Langley, BC...in Canada, eh?
    Many internet security programs catch RTG software in their traps.

    Maybe it's some cheeky programmers way of warning you about the number of rogues using this software ;)

    Just make an exemption and carry on. :thumbsup:
     
  10. Nov 13, 2009
  11. rockycatt

    rockycatt meistercatt CAG MM

    Occupation:
    carpenter
    Location:
    Boston
    :)bodog responded imeaditly ----->


    Thank you for contacting Bodog Poker Customer Service.


    In regards to your email it is possible that your McAffee anti-virus is preventing you from downloading the Bodog Poker software. What you would need to do is to go into your Anti-Virus and allow permission to run the Bodog Poker Software, if you are not able to do this or need assistance we would need for you to contact our Poker Customer Service at 1-866-909-2237 and we would be able to assist you further.


    Thank you very much for writing. Should you have any questions, or require any further assistance, please do not hesitate to contact us.


    :notworthy case closed :)
     
  12. Nov 14, 2009
  13. kauphy

    kauphy Meister Member

    Occupation:
    mom
    Location:
    az
    it does the same thing when i download any rtg casino it comes up with all kinds of trojans and i have disabled it and then downloaded it but after a day or so it will find it or my computer starts to act goofy
     
  14. Nov 14, 2009
  15. eu_lowroller

    eu_lowroller Non-Gambler

    Occupation:
    Call Center Agent
    Location:
    Austria
    sorry for my maybe dumb question, but what have this thread to do with a casino bonus issue? ;)
     
  16. Nov 14, 2009
  17. ksech

    ksech Dormant account

    Occupation:
    yes
    Location:
    Here
    This thread was about a member downloading a casino and getting a virus message... Don't recall the poster stated anything about a bonus?
     
  18. Nov 14, 2009
  19. eu_lowroller

    eu_lowroller Non-Gambler

    Occupation:
    Call Center Agent
    Location:
    Austria
    Yes and that's why i ask, because we're here in the forum of "casino complaints - bonus issues" ;)

    I think this thread should be in the "online casinos" forum, or am i wrong? :(
     
  20. Nov 14, 2009
  21. rockycatt

    rockycatt meistercatt CAG MM

    Occupation:
    carpenter
    Location:
    Boston
    at the time of the O P it was a issue with me the Trojan see pic on OP

    i still haven't down loaded bodog let me tell you why , because McAfee
    has been my security watch dog for 5 years i do get it free with my I S P

    i can tell you its stopped all attempted intrusions 100% , now it seems at this time that its a thing with bodog 's download , I'm not going to speculate
    to exactly what it but it may be a cookie or equivalent

    but with all do respect id rather my program picks it up rather than let it go buy

    in bodog's response they tell me to call them for more help so I'm thinking they know exactly what it is and I'm NOT inferring it's a bad thing

    so thats my story and I'm sticking to it :p:p:p
     
  22. Nov 14, 2009
  23. eu_lowroller

    eu_lowroller Non-Gambler

    Occupation:
    Call Center Agent
    Location:
    Austria
    You're right, it's a Trojan iussue, but a Trojan is not a bonus (at least for me *lol*) that's why i've asked, but maybe i really don't understand english good enough ;)

    I thought that here are only threads, on which player have issues with casinos and their bonuses and in the another forum (non-bonus-issues) should be postet all another things, but however, i actually never use a virus program, because they make all your computer slow (especially on surfing with your browsers!) and sometimes even close sites, from which you exactly know, that this site is surely not any danger for you, so you pay sometimes really for nothing and Norton is since about 5 years the most badly anti virus program, ebcause this one makes not only your computer slow, he even find only 90% of all current viruses, so very useless, in my opinion ;)
     
  24. Nov 14, 2009
  25. rockycatt

    rockycatt meistercatt CAG MM

    Occupation:
    carpenter
    Location:
    Boston
    alls good dont wory ,if simmo or other mod wants to move it or trash it im good with that there :p:p
     
  26. Nov 14, 2009
  27. maxd

    maxd Complaints (PAB) Manager Staff Member

    Occupation:
    The PAB Guy
    Location:
    Saltirelandia
    1 person likes this.

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