I sent BoDog Casino my faxback form immediately upon cashing out. That was on the 30th of October. Today I received an email (see below). Is this unusual for BoDog Casino? Isn't this a bit slow for BoDog? I have never cashed out with them before. I appreciate the help. I don't have access to a FAX machine.
Dear Ms. ,
Thank you for contacting Bodog Customer Service regarding your payout in the amount of $250.00.
Upon reviewing your account, we have requested the Credit Card Verification Form (CCVF) to be faxed in so that we may process your payout (# ) accordingly. At this time we are unable to accept email attachments, therefore this information needs to faxed. Our toll free fax number is 1-888-743-2269.
Please note that faxes are reviewed on a first-come, first-served basis and processed with 1-4 hours accordingly. Once your information has been verified, a note will be sent to your Bodog account.
Should you require further assistance, please do not hesitate to contact us.
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