Bodog doesnt pay me

i'm also caught in the back log...

I made a cashout request 4/29/07 and it was approved the same day... Still waiting for my check in the mail... These guys use to be really good... But now going over a month I'm disappointed in their service.... I keep getting the same e-mails...They are back logged...bla..bla..bla.. Can't tell me when my check was mailed out.... bla bla bla.... Hope to get it soon.. I think I have waited long enough :eek2:

Not keeping track of when Clients checks are mailed out? Scary :eek:

From there website: Check By Mail Payout

All checks are mailed by first class post (Monday through Friday). After being processed from your eCash account, a mailed check should arrive in approximately 15 - 20 business days for most US destinations.

A few e-mails from them:

Dear Mr. .....

Thank you for contacting Bodog Customer Service.

In regards to your inquiry, we always give estimated time frames when
clients can
expect to receive their payout requests because we don't have the
ability to guarantee
an exact date when their withdrawal will arrive. We understand that the
recent payouts
that were processed via check are taking a lot longer than we initially
anticipated
and that it can be very frustrating for our clients; however, our
processor is limited
to the number of transactions that they can process each day.

Since they have received many more payouts requests than they are able
to process each
day, it created a bit of a backlog for them. We are trying to get this
backlog cleared
up as quickly as we possible can so that our clients can receive their
payouts;
however, it will take some time.

Please understand that this industry is constantly changing and there
are not a lot of
financial institutions that necessarily want to be associated with
online gambling
sites; therefore, over time the processors that we deal with may
change.

We understand that you are anxious to receive your payout; however, we
can not give
any time frames as to when your withdrawal will arrive; we just do not
have that
information. However you are guaranteed to be paid. We have been in
the business 11
years and have never missed a payout so while we cannot guarantee when
you will get
it, we can guarantee that you will get it.

Should you require further assistance, please do not hesitate to
contact us.

Best Regards,
Customer Service

Bodog.com
Poker - Casino - Sports
service@bodog.com
1-888-263-0000

Customer Service <service@bodog.com> wrote: Dear Mr......
>
> Thank you for contacting Bodog Customer Service.
>
> We would like to assure you your check is not late and will be
> arriving soon. If for
> any reason you check does not arrive in the next little while please
> give Customer
> Service a call at 1-888-263-000.
>
> Should you require further assistance, please do not hesitate to
> contact us.
>
> Best Regards,
> Customer Service
>
> Bodog.com
> Poker - Casino - Sports
> service@bodog.com
> 1-888-263-0000
>
>
> > Customer Service wrote: Dear Mr......
> >
> > Thank you for contacting Bodog Customer Service.
> >
> > At this time we are unable to provide you with an exact day your
> check
> > was mailed out.
> > After reviewing you account we see your payout request from April
> > 29/07 should be
> > arriving soon. We appreciate your patience in this matter.
> >
> > Should you require further assistance, please do not hesitate to
> > contact us.
> >
> > Best Regards,
> > Customer Service
> >
> > Bodog.com
> > Poker - Casino - Sports
> > service@bodog.com
> > 1-888-263-0000
 
NEW THREAD "BODOG EMPLOYEE-INSIDE SCOOP"

Please read the new thread. The employee explains the problem with bodog payments
 
yes i have read the new thread posted by the insider of bodog. somehow with all the trouble i have had recently i tend to believe this person. i have deposited my 2nd check from bodog and i will let it sit to see if it goes through, since the first one bounced im being careful. i cant have any more bounced checks. and after i thought about it and read the response to my post i have decided not to let bodog slide on my nfs fees. i will call them and see what they have to say, my total amount of nfs fees was 230 dollars.
 
thanks hunterduke for the pep talk. i do intend to call bodog and try to recover my 230 dollar loss. but with all the info i have read i wonder if the money will even be good if they decide to pay. come to think of it when i first posted. BAD CHECK FROM BODOG. ANYONE ELSE? I didnt get any other replies as to anyone else getting a bad check. could it have only been me?
 
MAYBE ON THIS FORUM

Nobody else probably has received one lately HAHA!

Everyone seems to be waiting. But google "bodog delays+bounced checks", there have been other posts elsewhere.

I believe this person was on the up and up. I think he might have said he was a canadian, college student. he gives the department he works in as I recall.

I am go to go the forum again and check out if there are more posts.
 
maybe they are getting their act together? It would seem that only one person has had a bad check, and yes their payouts are slower, but nothing like the 5 months for american players that other casinos have been pulling.
 
well i got my other check form bodog by fed ex. bodog assured me it was good this time. however it will sit in my bank about 14 days before i try to spend it. i also called bodog in trying to recover my nfs fees totalling up to 230 dollars. security at bodog told me to send them my bankiing history proving that i did really have the 7 bad checks with a 32 dollar nfs fee for each one. i did as they asked and within a few hrs they had credited my casino account with 198.00. it was still short about 38 dollars but i dont want to complain. im kinda scared to actually win a jackpot because i had to wait for ever on a check and then if its no good im screwed.
 

Users who are viewing this thread

Meister Ratings

Back
Top