hostileman
Dormant account
- Joined
- Jan 27, 2017
- Location
- uk
Hi,
First and foremost....I self excluded myself on Betway in 2014 and reopened a new account in 2016.
I had a problem back then and gambling got me through a hard time in my life....I eventually Self excluded my account permanantly (for the max duration) but I stumbled accross my old account which I had totally forgotton about, tried to log in and was suspended. I went to live chat who informed me my self exclusion did not have a time frame on the account but listed as indefinatley.
I registered a new account early last year 2016 and have been using the account for 12 months. Fully verified and details match the banned account. Ive not betted in 6 months now but I did leave the account open. I have walked away from gambling
I know its my fault but it got me thinking recently. How the hell can betway allow me to open a new account if I am self banned permanantly. Im not looking for a claim but at the same time Im thinking this is totally wrong with them. Have I got anything to shout about or recover.
For the record, on my new account I have deposited over 50k and withdrawn 25k so a net loss of 25k.
Any help or advise would be much appreciated
See Related Threads:
First and foremost....I self excluded myself on Betway in 2014 and reopened a new account in 2016.
I had a problem back then and gambling got me through a hard time in my life....I eventually Self excluded my account permanantly (for the max duration) but I stumbled accross my old account which I had totally forgotton about, tried to log in and was suspended. I went to live chat who informed me my self exclusion did not have a time frame on the account but listed as indefinatley.
I registered a new account early last year 2016 and have been using the account for 12 months. Fully verified and details match the banned account. Ive not betted in 6 months now but I did leave the account open. I have walked away from gambling
I know its my fault but it got me thinking recently. How the hell can betway allow me to open a new account if I am self banned permanantly. Im not looking for a claim but at the same time Im thinking this is totally wrong with them. Have I got anything to shout about or recover.
For the record, on my new account I have deposited over 50k and withdrawn 25k so a net loss of 25k.
Any help or advise would be much appreciated
See Related Threads:
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