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ATTN: Casino Rep Betsafe - Microgaming and NetEnt don't work

Discussion in 'Online Casinos' started by Valhalla, Sep 18, 2014.

    Sep 18, 2014
  1. Valhalla

    Valhalla The Professional MM

    Occupation:
    Poker Player
    Location:
    Northern Ireland
    As titled. Anyone else having this problem?

    MGS games apparently load up ok, but the instant I press [spin] it says "An error has occurred. Contact casino help desk quoting error code: 0"
    NetEnt games simply don't load at all. After a while a big error message appears on-screen with the message "try refreshing your browser"

    It's actually the same on mobile casino too :confused:

    I've tried contacting support but they tell me everything is fine their end and to try deleting cookies, use a different browser, update Java and all that (all of which I've done to no avail).

    Any thoughts?

    Note - I play on PC, and mobile is iPhone. So 2 completely different formats. Same problems.
     
  2. Sep 18, 2014
  3. Betsson-Group

    Betsson-Group Accredited Casino Representative

    Occupation:
    Betsson Group
    Location:
    Malta
    Hey,

    We are trying to replicate this error and i will get back to you shortly. Thanks for heads up!

    Cheers,
    Patryk
     
    1 person likes this.
  4. Sep 18, 2014
  5. Valhalla

    Valhalla The Professional MM

    Occupation:
    Poker Player
    Location:
    Northern Ireland
    Hopefully this works. I'm not sure how to use PhotoBucket...


    MGS when I press spin:
    You must register/login in order to see the link.


    NetEnt goes like this after trying to load for ages:
    You must register/login in order to see the link.
     
  6. Sep 18, 2014
  7. Betsson-Group

    Betsson-Group Accredited Casino Representative

    Occupation:
    Betsson Group
    Location:
    Malta
    Hey,

    Shortly - you are right. NetEnt and MicroGaming might not work properly as we are currently in the Maintenance mode. And this might up to 2 more hours. However still you can play on our Play'N GO games (i know its not the same but still).

    Anyway PM please with your email registered at Betsafe and You will be rewarded for your heads up :)

    Cheers,
    Patryk
     
    1 person likes this.

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