takethemoney
Banned User - Chargebacks at Slotastic
- Joined
- Apr 14, 2004
- Location
- Washington
Once upon a time I really felt good about this casino, just because the rep was quite helpful and normally responded to any problems in a timely fashion. Now, having had extended experience there and many deposits, I no longer feel they are any better than the average "clip joint". I feel, in fairness, that I have given them plenty of time and my money to prove otherwise. I now have to call it what it is.
Here are my issues with them and I'm checking to see if I'm alone on this, but I don't think so.......
1. Great bonuses...but:
Never can seem to make the playthough and I've played a full range of them, up to 600%, but normally take the 110% bonus lately, since there is no max on it. Still does no good, if one can't make playthough.
2. In all my deposits, very minimal comp points have accumulated. In many deposits and many hours of play, I still have only 300 and some comp points and they will not be redeemable til I get to 1000 and then they are not worth jack squat. ($1)
3. Rep will give a comp is you complain, but then you only can cash out 2x the chip value, no matter how many deposits you have lost there. I contacted the chat rep last because I had claimed a $66 bonus on a $60 deposit. I had a little over $1 in my account and showed over $4500 playthough in the cashier. He said it only showed that I had $288 in playthough left. I wonder how many times the playthough counter has lead me to believe that I had much more playthough than I really had. Very deceptive, if true and it may have cost me plenty in the past.
4. They are running the lowest RTP available, I believe. If you log in you will see 2 pears in Fruit Frenzy, indicating they have the machines turned down to the lowest settings.
So, bottom line, they are making their machines as tight as possible, while giving minimal compensation for your play, providing a comp (if you complain) with a max 2x cashout, but good luck with that....you won't generally make the playthough and if you happen to and hit something, you will probably end up insulted after all your deposits.
Something is amiss with this place and I cannot recommend playing there. It just doesn't seem right and they have it set up with all kinds of limits to be sure that they whack 99.9% of the players. Very short sighted thinking, which will continue to drive customers away.
How is everyone else doing there?
Here are my issues with them and I'm checking to see if I'm alone on this, but I don't think so.......
1. Great bonuses...but:
Never can seem to make the playthough and I've played a full range of them, up to 600%, but normally take the 110% bonus lately, since there is no max on it. Still does no good, if one can't make playthough.
2. In all my deposits, very minimal comp points have accumulated. In many deposits and many hours of play, I still have only 300 and some comp points and they will not be redeemable til I get to 1000 and then they are not worth jack squat. ($1)
3. Rep will give a comp is you complain, but then you only can cash out 2x the chip value, no matter how many deposits you have lost there. I contacted the chat rep last because I had claimed a $66 bonus on a $60 deposit. I had a little over $1 in my account and showed over $4500 playthough in the cashier. He said it only showed that I had $288 in playthough left. I wonder how many times the playthough counter has lead me to believe that I had much more playthough than I really had. Very deceptive, if true and it may have cost me plenty in the past.
4. They are running the lowest RTP available, I believe. If you log in you will see 2 pears in Fruit Frenzy, indicating they have the machines turned down to the lowest settings.
So, bottom line, they are making their machines as tight as possible, while giving minimal compensation for your play, providing a comp (if you complain) with a max 2x cashout, but good luck with that....you won't generally make the playthough and if you happen to and hit something, you will probably end up insulted after all your deposits.
Something is amiss with this place and I cannot recommend playing there. It just doesn't seem right and they have it set up with all kinds of limits to be sure that they whack 99.9% of the players. Very short sighted thinking, which will continue to drive customers away.
How is everyone else doing there?