Casinos

Casinos By Status

Popular Filters

By Banking Options

Games

All Games

Bonuses

Popular Bonus Filters

Forums

Popular Forums

Forum User Features

Complaints

Submit A Complaint (PAB)

PAB Rules and Guidelines

Browse PABs

Gambling News

Popular News Sections

About Us

About Us

external image

bethedealer

C

cuiaba

Dormant account
CM Veteran (10yr+)
Joined
Oct 4, 2007
Location
Embu
I played at bethedealer about 2 months ago and won 16000$.
I think I placed bets nearly about 200,000$ having a great time and good luck.
Now I have a big problem , they do not pay me.
They invented a story I had a second account, and since then they never answered my e-mails.
Unfortunately I just read n ow how often there have been problems with this casino before, concerning cash outs.
But I will try everything to get my money.Can anyboddy help me???

thanks in advance Mauricio
 
cuiaba said:
I played at bethedealer about 2 months ago and won 16000$.
I think I placed bets nearly about 200,000$ having a great time and good luck.
Now I have a big problem , they do not pay me.
They invented a story I had a second account, and since then they never answered my e-mails.
Unfortunately I just read n ow how often there have been problems with this casino before, concerning cash outs.
But I will try everything to get my money.Can anyboddy help me???

thanks in advance Mauricio
Click to expand...

Mauricio,
Many of my friends in Kenya use internet 'cafes'. That means that they share a computer with others. Has the computer you played on ever been used by someone else? Even if you used a laptop at a wireless hotzone, the casino may have registered your Internet Protocal address as being the same as someone else who has registered and played at the casino.

These are indicators of fraud to a casino.
 
16,000$ not paied

thanks rojo,

no that is not the case, I played at home on my pc.
I really dont know what to do.It is quite a lot of money.
I jusst have no answer from them.
what can I do?
 
I think CasinoMeister has shut down his Pitch a Bitch until the backlog gets cleared up.

Here is BTD contact and license info.

BeTheDealer Casino is licensed and authorized by the Government of the Netherlands Antilles and operates under the Authority of Master Licensing and Hosting provider Cyberluck Curaao N.V. as an Information Provider legally authorized to conduct online gaming operations.

The casino is owned by CV on Net NV, Emancipatie Blvd 31, Curacao, Netherlands Antilles. The e-cash center Casiopea Group Ltd operates the Casino and provides customer support.

Contact Casiopea:

Casiopea Group Ltd.
2 Methonis Street
Nicosia, 1070
Cyprus

Fax: 1-800-653-5504

Contact cyberluck
Address
Pletterijweg Oost
Suite A-4
Curacao
Netherlands Antilles

Website
www.cyberluck.com

Phone
+599 9-465-1134

Fax
+599 9-465-1136



All I can say is good luck.
 
Dear Cuiaba

I represent BeTheDealer casino, and after reading your post and being contacted by Dominique regarding the matter, I have asked our risk and fraud department for the details of your case.

Your account was flagged for fraud and all funds movement from and to it were blocked until the investigation is completed. Our fraud department tried to contact you on several occasions by both email and telephone and did not receive any response to our emails, the telephone you registered on the account is invalid.

We have therefore escalated your case further, and our support and retention manager has requested that you kindly email him at [email protected], providing in that email a valid telephone number and convenient time for the manager to call you and clarify the matter.

We are looking forward to your email
Regards
BeTheDealer
 
great, I got an e-mail from them yesterday.
that is what they wrote:


Dear Mr. Santos,

Further to our email dated October 4th, 2007, please be advised that the investigation of your account has been concluded.

Your casino account cuiaba has been re-enabled for your enjoyment.

Please do not hesitate to contact us with any comments or questions you may have.

Regards,


great that they only need 4 weeks to reply to my e-mail.
I want to thank everybody here that helped me, and I hope I can get my money now. thanksssss:thumbsup:
 
Bethedealer casino problemmmm

So I have been playing on bethedealer.com and I had some problems. First off I didn't play long enough to make my first withdrawal. Which is understandable bc i took the 100 percent bonus. But it was an inconvenience that I had to wait an extra ten days for. After playing again and requesting a bank draft for 300 dollars i had to wait another 5 day processing period. Then they tell me this

Please be advised that according to our 100% Bonus Policy the bonus is, available only once per person, family, household address, email address, credit card number, and environments where computers are shared (university, fraternity, school, public library, workplace, etc.). This will be determined on the basis of one, all, or any combination of the following: name, phone number, mailing address, e-mail address, IP address, name on credit/charge card, credit/charge card number, and any other form of identification which may be required.

Now the reason that I am getting this email is because I am a student at SUNY New Paltz and our computers work on the same network in the dorms. So now I am being accused of cheating because of my living set up. I have tried to contact them but i can only speak with customer service who can not do anything for me. I have been waiting for well over a month to receive the money and I was wondering if anyone has any insight for me. Thank you.
 
Something weird going on here !!!

Something weird going on here....and in multiple posts :confused:

About Nctarheels
About you
I am a 19 year old who is very fustrated with be the dealer
Location
New Paltz NY
How did you find Casinomeister?
Friend
Interests
Poker
Occupation
Student
Best Casino IMHO
Turning Stone
Worst Casino
Anyone that i cant get into yet
Favorite Films
And Comedy... Super Troopers
Favorite Bands
Rock
Favorite TV shows
Csi
Webmastered websites
no
Mini Statistics
Date of Birth June 26, 1988 (19)
Join Date 31st March 2008
Total Posts 9


About gerber00
About you
man
Location
new york
How did you find Casinomeister?
google search
Interests
stuff
Occupation
student
Best Casino IMHO
turningstone
Worst Casino
bethedealer
Mini Statistics
Age 19
Join Date 31st March 2008
Total Posts 1
 
nothing wierd...

Yes, as i stated...we live in the same hall, at a college we are not in a home together and thats why we are being accused of cheating..
 
I wish I could receive help rather then being told I am cheating again...so if anyone has any suggestions. Yes I am on the same network as nctarheels but we are two people playing on different computers and we had never played at the same time.
 
Hi, Max Drayman here. I'm the moderator for the Complaints forums here at Casinomeister.com

First let me say welcome, and suggest that you not be offended by our loyal member's caution regarding your authenticity. Please understand that there is A LOT of fraud in this business and it behooves everyone to keep a wary eye out for same. That's where these guys are coming from, it's nothing personal.

Anyway, to the matter at hand: I have a contact at BeTheDealer that I'll alert to your issue here. If and when I hear back from them on it I'll let you know.
 
Ok, I have a response from BTD:

> I have looked into this situation and can confirm that our Risk
> Department has identified that the documents supplied have been doctored
> therefore they are void.
>
> All accounts involved have been disabled and the original deposits to
> the accounts will be refunded.

Unless you have evidence to the contrary I'd say this is a closed case before it ever began.
 
thank you for being so nice! haha

yes I mean we can give evidence bc we are two different people we had already sent in our information and they are trying to get the both of us for two different reasons. Mine bc I am on the same network and him for other reasons. It seems as though they are out to get us. The whole fact that we both made accounts and have had so many problems and both were not able to withdraw our money makes me question the legitimacy of this casino. We were just looking to have a little fun with our spare time and we got lucky and both won. It's been months and only a bunch of headaches with the company. Now contact is nearly impossible with them and were are running out of way to fight it. Also, they will not give a direct answer to NCtarheels on the reason that he will not receive his money...
 
YEs i can SPELL!

as i said earlier we are two college students living in the same dormitory but down the hall from one another, explaining the reasoning for the same network, college and favorite casino. Being that we are both 19!! Turningstone a Native American casino the LEGAL gambling age is 18 therefore it is the only actual casino we have been to.


PS. I dont know but if my company had people attempting to scam them I do not think I would be so generous about it and some legal action would take place. You dont refund people who are trying to steal money. How can this company be legitimate????
 
No because the legal age is 18 to play bethedealer therefore it is legal when you are 19. I have submitted legitimate documentation of who I am. I had the back of the credit card colored in so you could not read the number and the numbers allowed to be blacked in on the front. Also the security code on the back. My license was a direct copy my bank statement was also included.
 
That does not matter that it is a banned state...Turningstone casino is in New York...and yes I have been there a few times! so what is the problem?


You do not have permission to view link Log in or register now.


Check it out!
 
Last edited:
gerber00 said:
That does not matter that it is a banned state...Turningstone casino is in New York...and yes I have been there a few times! so what is the problem?


You do not have permission to view link Log in or register now.


Check it out!
Click to expand...

New York Consolidated Laws
Sec. 5-401.

Illegal wagers, bets and stakes. All wagers, bets or stakes, made to depend upon any race, or upon any gaming by lot or chance, or upon any lot, chance, casualty, or unknown or contingent event whatever, shall be unlawful.
 
Yes it is legal because bethedealer is located in Cyprus so technically I am playing there...what dont you people get. I am not playing in a casino in New York that is illegally ran so i dont know where your argument is?
 
gerber00 said:
Yes it is legal because bethedealer is located in Cyprus so technically I am playing there...what dont you people get. I am not playing in a casino in New York that is illegally ran so i dont know where your argument is?
Click to expand...

Do they offer any Law classes there at school...maybe you could ask one of the professors about the UIGEA Law or the one I listed above...:rolleyes:

Maybe you should be concentrating on trying to actually learn something while you are there...there will always be plenty of time to gamble once you graduate...just a thought...;)
 
RobWin said:
Do they offer any Law classes there at school...maybe you could ask one of the professors about the UIGEA Law or the one I listed above...:rolleyes:

Maybe you should be concentrating on trying to actually learn something while you are there...there will always be plenty of time to gamble once you graduate...just a thought...;)
Click to expand...

You do not have permission to view link Log in or register now.


17.00 Unauthorized Use of Computer Services
The campus computing facilities and network resources are available to registered students and officially recognized organizations. They are provided for instructional and research purposes, and must never be used for commercial purposes or personal gain. Students are responsible for all activity associated with their computer accounts.

.01 No person shall use computers and network services to harass or threaten other computer users, or to publicly display offensive or obscene messages

.02 No person shall impersonate another user via electronic media

.03 No person shall copy, read, misappropriate, alter or destroy the files or output of another individual with out their permission or other authorization

.04 No person shall make unauthorized duplicates of software or other copyrighted material

.05 No person shall intentionally introduce computer viruses or worm to the College's computing facilities; or use the College's facilities to send spam

.06 No person shall interfere with the operation of the College's computer facilities by deliberately attempting to degrade or disrupt system performance, security, or administrative operations

.07 No person shall conduct any transactions of a fraudulent or illegal nature

.08 No person shall attempt to obtain the passwords of others in order to fraudulently use their account

.09 No person shall share their account or access privileges with another

(Penalty: not less than Warning Probation; not more than Expulsion)
 
gerber00 said:
Yes it is legal because bethedealer is located in Cyprus so technically I am playing there...what dont you people get. I am not playing in a casino in New York that is illegally ran so i dont know where your argument is?
Click to expand...

Now you're in Cyprus?

You're playing from NY, plain and simple. The prevailing jurisdiction which dictates the lawful age is NY, NOT Cyprus.

FWIW, Indian reservations are 18+, that's why you can go there and gamble.
 
i know thats why i can gamble there i said that...but your telling me that bc i am ny i cant gamble online has anyone ever gotten in trouble for that.? that is not true.
 
My, how we forget Spitzer.

Link Removed ( Old/Invalid)

This is from 2002, but NY was the first to ban gambling transactions via Paypal.

Title of the article?

Campaign Against Illegal Gambling Web Sites in New York Continues
Click to expand...

Why would they stop paypal from taking money from new yorkers and giving it to online casinos if it wasn't illegal?

Lest we forget that 99% of all Microgaming sites will NOT accept players from NY and 10 other states.
 
bethedealer.com = trustworthy or not?

mimmm said:
Dear Cuiaba

I represent BeTheDealer casino, and after reading your post and being contacted by Dominique regarding the matter, I have asked our risk and fraud department for the details of your case.

Your account was flagged for fraud and all funds movement from and to it were blocked until the investigation is completed. Our fraud department tried to contact you on several occasions by both email and telephone and did not receive any response to our emails, the telephone you registered on the account is invalid.

We have therefore escalated your case further, and our support and retention manager has requested that you kindly email him at [email protected], providing in that email a valid telephone number and convenient time for the manager to call you and clarify the matter.

We are looking forward to your email
Regards
BeTheDealer
Click to expand...


Here are the latest news.

If u take a look at bethedealers homepage you can find that mimmm that represents bethedealer casino recently won the $4000 Blackjack Tournament Monday 16th June, 2008 - Sunday 22nd June, 2008

Here is the proof: Link Removed ( Old/Invalid)

Click on: Win $10,000 in this month's Tournaments!
Check: View our previous winners:
Blackjack Tournament Monday 16th June, 2008 - Sunday 22nd June, 2008


Isn't this a bit weird! An representative wins the $2500 1st place?


Send me an email at: [email protected]
 
Can someone say "Absolute Poker"?! :eek2:

This place is amazing...a list of non-payment complaints from players and affiliates a mile long, unresolved email/web addresses, representatives winning tournaments....

In a time when the online gaming industry is under so much scrutiny from governments for money landering and illegal & immoral activities, joints like BeTheDealer do nothing but add fuel to the UEIGA fire!
 
trustcasinos said:
Here are the latest news.

If u take a look at bethedealers homepage you can find that mimmm that represents bethedealer casino recently won the $4000 Blackjack Tournament Monday 16th June, 2008 - Sunday 22nd June, 2008

Here is the proof: Link Removed ( Old/Invalid)

Click on: Win $10,000 in this month's Tournaments!
Check: View our previous winners:
Blackjack Tournament Monday 16th June, 2008 - Sunday 22nd June, 2008


Isn't this a bit weird! An representative wins the $2500 1st place?


Send me an email at: [email protected]
Click to expand...


Oops, nevermind...I see it now:)

This person won in July as well...

I just shot off an email to them asking for an explanation.
 

Similar threads

B
Payment Complaint Slotastic Casino is stalling on a $2,000 withdrawal with arbitrary rules around maximum withdrawals and KYC
Replies
4
Views
352
teckiwi
T
M
CasinoMega bad management 50000 EUR lost
Replies
1
Views
1K
maxd
maxd
C
Dasist(N1 Interactive Ltd) - prohibit my country and takes 3200 euro
Replies
8
Views
8K
Triple A
Triple A
A
RubyBet - Withdrawal confiscated due to 'irregular play'
Replies
39
Views
8K
maxd
maxd
R
I exceed my wager limit in Nyspins
Replies
4
Views
2K
ed skull murphy
ed skull murphy

Users who are viewing this thread

Total: 1 (members: 0, guests: 1)

Accredited Casinos

Read about our rating system and how it's done.
Back
Top