I can't even open a game to play on my iPad now ... what is VS please ?
VS = Videoslots casino
I can't even open a game to play on my iPad now ... what is VS please ?
What does this mean please ... should I be looking forward to a Christmas gift ?
I hate to be a number one whiner, but I still can't login to betat.co.uk - this time I get redirected to the following page:
View attachment 62033
Casinos will have to protect themselves against this kind of cyber-terrorism in the future which will result in increasing costs for IT-infrastructure to avert potential damage from future attempts. Betat/Slotty was down for ~10 days and that during a time of the year where there is above average playing activity and profit-potential. The Christmas bonus for the staff will be curtailed.
VWM is right that they might find another victim that eventually pays the ransom. There where reported DDoS attacks on redbet, MrGreen and Neteller and possible a whole bunch of more we didn't noticed. Who knows what happens behind the scenes. Not all casinos are as upfront with this kind of information like betat.
And regarding casino generosity. While I share the frustrations about the technical hiccups I find it irritating to praise VS for their generosity in this thread. In fact I got many generous offers in all those advent calendars the casinos came up with, reaching from deposit bonuses to tons of free-spins for appropriate deposits. I'm sure once Betat is back to full strength their rewards will be unparalleled especially with regards to their exclusive CM promotions.
I managed to log in just now.
There are no promos/Christmas calendar though, and my deposit method (Paysafe) is still not available.
Freddy
I managed to log in just now.
There are no promos/Christmas calendar though, and my deposit method (Paysafe) is still not available.
Freddy
Still getting:
"Your account is currently unable to make any transactions. Kindly contact customer support for further assistance."
Not good ... the £300 would certainly help with Xmas expenses ...
The "assistance with Xmas expenses" was a little 'tongue in cheek' - a, possibly foolish on my part, attempt to slightly lighten the post. Your very helpful moralising has been noted, thank you.
I said on Monday that it will probably take them 1 week after relaunch to get back to normal and it looks like that will be the case. Just imagine they have to build-up the whole structure, re-load and synchronize all records from back-ups, put up higher fences against DDoS, etc etc. It is a mountain of work.
I said to Karl earlier this week that i am actually happy that i work with real machines where things can still be fixed with a screwdriver or hammer. Going through the complexity of multiple types of software, 100'000's of lines of code, getting it to run all smoothly is just a nightmare, especially when you are under so much pressure as they were. Remember it is Christmas period with much higher player activity than the normal average.
Anybody who likes Bet-At will be patient and give them the time to get back to the very high level they were prior to the attack. They will add step-by-step all payment options, promotions, etc etc. as the situation allows it and will surely sort out all outstanding bonus/game play issues. Believe me there is nobody who wants to be back to normal more than the Bet-At team.
Hence, if you are a real supporter of Bet-At then you will be waiting for them to be back in their shiny armor. If not, there are surely tons of places taking your bucks, that is the hard reality.
At the end of the day, if your house burns down, you won't rebuild it in 2 weeks either
Harry, I agree with all that you say, its just very frustrating that there seems to be no resolution in sight for the problems. CS don't seem to have insight into when potential fixes may happen, and when a response from support goes along the lines of " try again in a few hours and it might work " it doesn't instil you with a great deal of confidence. I, along with many others, hope that Betat gets over these issues sooner rather than later, because before all this happened it was probably the best site on the nets IMHO.
I cant log in and at this stage have pretty much given up :
This page (Outdated URL (Invalid)) is currently offline. However, because the site uses CloudFlare's Always Online™ technology you can continue to surf a snapshot of the site. We will keep checking in the background and, as soon as the site comes back, you will automatically be served the live version. Always Online™ is powered by CloudFlare | Hide this Alert
I get that too sometimes but i just ignore it and re-try, latest on the 3rd attempt it logs me in. Although i use Old Link Removed
I cant log in and at this stage have pretty much given up :
This page (Outdated URL (Invalid)) is currently offline. However, because the site uses CloudFlare's Always Online™ technology you can continue to surf a snapshot of the site. We will keep checking in the background and, as soon as the site comes back, you will automatically be served the live version. Always Online™ is powered by CloudFlare | Hide this Alert