- Joined
- Mar 29, 2015
- Location
- London
@Bet On Aces
This casino has a representative. I attempted to tag him to this post but it won't let me do this, so I have sent him a private message to make him aware of this post.
So on Friday 20th December I made three deposits and managed to get to a £7,750 withdrawal stage. As soon as my withdrawals exceeded £1,750 the below message popped up:
Fair dos, so I uploaded both my driving license and a recent utility bill as requested:
Ever since, nothing has happened. There is no live chat and no phone number so my correspondence has been via email. The latest I got back from them on the 20th December was an email advising me that their security team will look into my documents in order to verify my account. I have sent a couple of emails since (one Sunday and one today) but these have been ignored.
Rather frustrated by it and feeling a little nervous whether I am going to get my money, preferably before Christmas this year!
This casino has a representative. I attempted to tag him to this post but it won't let me do this, so I have sent him a private message to make him aware of this post.
So on Friday 20th December I made three deposits and managed to get to a £7,750 withdrawal stage. As soon as my withdrawals exceeded £1,750 the below message popped up:
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Fair dos, so I uploaded both my driving license and a recent utility bill as requested:
You do not have permission to view link
Log in or register now.
Ever since, nothing has happened. There is no live chat and no phone number so my correspondence has been via email. The latest I got back from them on the 20th December was an email advising me that their security team will look into my documents in order to verify my account. I have sent a couple of emails since (one Sunday and one today) but these have been ignored.
Rather frustrated by it and feeling a little nervous whether I am going to get my money, preferably before Christmas this year!
You do not have permission to view link
Log in or register now.