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Australian Members - please help :)

Discussion in 'Online Casinos' started by Cassa, Aug 12, 2009.

    Aug 12, 2009
  1. Cassa

    Cassa Dormant account

    Occupation:
    customer service
    Location:
    Victoria Australia
    Ok, I have only ever withdrawn from microgaming & they deposit the winnings back into my credit card. I have had a win at Lucky Red & they don't do that. So my question is what do you use to get your withdrawals & how long does it take to get from whatever to your bank account?

    Thanks in advance, Tanya.
     
    1 person likes this.
  2. Aug 13, 2009
  3. baabaa006

    baabaa006 Experienced Member

    Occupation:
    Programmer
    Location:
    Australia
    I'm from Australia, and I primarily use Moneybookers. I like Moneybookers because they let you withdraw funds straight back to your bank account. It normally takes about 3 days after requesting the withdrawal (from Moneybookers, add what it takes to get withdrawal from casino to moneybookers).

    The other good thing about Moneybookers is that you can deposit funds via your bank account also (through POLi).

    I know other Australian users here have recommended Netteller, but the only withdrawal option (for me) is via cheque. Although there is an ATM card you can apply for that allows you to withdraw via ATM's.

    Anyway with either of these you will need to verify first, but after that it makes online gambling so much easier and you never need to use your credit cards again.
     
  4. Aug 13, 2009
  5. Cassa

    Cassa Dormant account

    Occupation:
    customer service
    Location:
    Victoria Australia
    Thanks baabaa. Daniel from Lucky Red told me about Moneybookers as well but I thought it is best to find out from someone from Australia first just to make sure :)
     
  6. Aug 13, 2009
  7. BigSD

    BigSD Dormant account PABnononaccred3

    Occupation:
    Accountant
    Location:
    Australia
    Yes as has been suggested Ewallets are best for Australians. Moneybookers, Neteller, click2pay, etc.

    I'm actually quite suprised you have had success withdrawing back to an Aussie credit card. Usually our credit card providers don't allow it.
     
    1 person likes this.
  8. Aug 13, 2009
  9. Nifty29

    Nifty29 Dormant account

    Occupation:
    PAID CASINO SHILL
    Location:
    Turn right, then right. then right again
    I have found I can have money refunded to credit cards up to the amount deposited in the past 6 months, but not anything more.

    I like Moneybookers as the fees are lower, but the bank transfers can sometimes take up to 5 days....but its free (I think) and if you dont mind waiting its cool.

    I also use NEteller and I have a prepaid Mastercard attached to it. Its handy having the MC as I use my Neteller funds to pay bills etc and buy stuff online in USD, plus if I go out for dinner I can use my winnings :) You can withdraw instantly via any Australian ATM, but it costs you USD$6 which is a bit OTT and the conversion rate it a bit suspect, but if you want your money right now then its what you pay for the convenience. I seldom take cash out though for that reason.

    PoLi is also available via Neteller, but make sure if you're using IE8 that you click the 'compatibility' button next to the URL bar as it only works in IE7 for now.

    Good Luck!
     
    2 people like this.
  10. Aug 13, 2009
  11. baabaa006

    baabaa006 Experienced Member

    Occupation:
    Programmer
    Location:
    Australia
    Thanks Nifty for the info about IE8. I just updated to IE8 and couldn't use POLi for either moneybookers or neteller. I had to jump onto other peoples computers to do by POLi transactions.

    I'll try out the compatiablity setting as suggested.
     
  12. Aug 13, 2009
  13. Nifty29

    Nifty29 Dormant account

    Occupation:
    PAID CASINO SHILL
    Location:
    Turn right, then right. then right again
    Yeah it was driving me nuts - I had to actually contact the makers of PoLi in Melbourne here to get that workaround. MB and NT support were hopeless.

    Let me know if it works :)
     
  14. Aug 13, 2009
  15. Cassa

    Cassa Dormant account

    Occupation:
    customer service
    Location:
    Victoria Australia
    Thanks guys for your help. I have another question tho - is moneybookers a bit like paypal? I have 2 withdrawals 12 hours apart, can I wait till both deposits are made into moneybookers before I transfer to my bank account? Also how long does it take to go from the casino to moneybookers?
    I will check the Netteller out but I deposit way lots more than I withdraw so I guess moneybookers will do for now :D
     
  16. Aug 13, 2009
  17. baabaa006

    baabaa006 Experienced Member

    Occupation:
    Programmer
    Location:
    Australia
    Yes, Moneybookers and Neteller are exactly like paypal.
    How fast money gets into your moneybookers account depends on the Casino.
    Here's some examples (I find these the best of each software platform):

    3Dice - Basically instant
    32Red - Within 24 hours, generally within 6 hours
    Club World - Within 24 hours
    Slotocash - Within 24 hours
    Intercasino - Within 24 hours

    I will only play at Casino's that can payout in under 24 hours. If a casino takes longer then that, I don't plat at again.
     
    1 person likes this.
  18. Aug 13, 2009
  19. pinkfloyd

    pinkfloyd Experienced Member

    Occupation:
    fisherman
    Location:
    aus
    hiya

    yer agree with moneybookers as well

    never had a delay longer than 4 days from site to mb ( from a poker site ) and average 48 hours from mb to bank


    just make sure you do the verifications in moneybookers to have your account going
    they send you a letter (old fashioned postage stamp :D ) with a code
    they dummy deposit into your bank account and you have to tell them the amount
    and they take a small withdrawl from ya cc and you have to verify the amount and that amount is credited to your moneybookers once you verify roughly 2 euros

    once your done there thats it

    but take note ... some sites only allow you to withdraw through money bookers after first depositing to them with it so gl :)
     
    1 person likes this.
  20. Aug 14, 2009
  21. Cassa

    Cassa Dormant account

    Occupation:
    customer service
    Location:
    Victoria Australia
    Thanks again guys for your help. I have got the withdrawal from the casino to moneybookers - it must be approx 12-24 for Lucky Red. Now I went to withdraw from Moneybookers into my bank account & it says my account is locked. I guess I have to wait for their small deposit to arrive in my bank account before I can make a withdrawal but do I have to wait for the letter to verify my address as well? Coming from UK (I think that is where it is coming from) could take forever:mad:
     
  22. Aug 14, 2009
  23. pinkfloyd

    pinkfloyd Experienced Member

    Occupation:
    fisherman
    Location:
    aus
    you should get the letter within a week
    the small bank deposit should be 24 hours

    go to the help section and look for my account is locked , it should tell you why your account is locked specifically

    gl and grats on win ;-)
     
    1 person likes this.
  24. Aug 14, 2009
  25. baabaa006

    baabaa006 Experienced Member

    Occupation:
    Programmer
    Location:
    Australia
    The small bank deposit is enough to verify your bank account and let you withdraw to it. I'm pretty sure that was good enough for me.
     
    1 person likes this.
  26. Aug 14, 2009
  27. CK - Schalk

    CK - Schalk Dormant account

    Occupation:
    Affiliate Manager
    Location:
    Melbourne, Aus.
    Hi Guys,

    Canbet offer quite a variety at the moment, including Bank transfers, Poli etc. Full details can be seen on You must register/login in order to see the link.

    And yes, Canbet Casino now accepts Aussie players. :thumbsup:

    Regards
    Schalk
     
    2 people like this.
  28. Aug 14, 2009
  29. BigSD

    BigSD Dormant account PABnononaccred3

    Occupation:
    Accountant
    Location:
    Australia
    Good news. About time as I like your sportsbook too so I always wanted to play at the casino. We're really a nice bunch of folks once you get to know us. :D
     
  30. Aug 16, 2009
  31. Cassa

    Cassa Dormant account

    Occupation:
    customer service
    Location:
    Victoria Australia
    I verified my account over 24 hours ago & I still cannot withdraw my winnings but I can deposit, it says to contact security@moneybookers which I have done & am still yet to receive a reply. Is this the norm? Am I panicing for nothing? Thanks again.
     
  32. Aug 16, 2009
  33. same_old

    same_old Dormant account PABaccred webmeister

    Occupation:
    12th man
    Location:
    Australia

    No everything is fine mate, what you have done is gone one step ahead of yourself is all.
    Basically you were going to have to wait to get your money anyway, what has happend is you have opened a moneybookers account, you have then made a withdrawal back to moneybookers from the casino which is fine in both the casino and moneybookers eyes.
    What needs to happen now is moneybookers need to verify you, so they will request ID from you etc, what they will also ask you to verify your bank account.

    Im sure when you log into your moneybookers account it asks you to verify the account??, if so, follow those instructions and they will then send you something in the mail like a code you need to verify.
    Once this is all done you will safely have your money


    Me, I live in ALice Springs in the Northern Territory, I both use moneybookers and Neteller and for me personally having the Neteller ATM card is the way to go.Neteller is pretty much the same as moneyboookers execpt they offer you a pre paid ATM card so when you win at a casino, withdraw the money to neteller and then log into your neteller account and just transfer the funds from netller to the card and Im good to go, I just then go to a ATM machine and withdraw the money, to be honest the fee's arent THAT bad and I like getting my money in a timely manner so that doesnt bother me.

    You may want to look into getting the pre paid card as when you win you pretty much have the money in your hands 48 hours later.
     
    1 person likes this.
  34. Aug 16, 2009
  35. Cassa

    Cassa Dormant account

    Occupation:
    customer service
    Location:
    Victoria Australia
    Thanks for that. I will wait another 24 hours & see if I receive an email from them, I guess maybe they don't work on weekends like me:mad: the lucky buggers, lol.
     
  36. Aug 17, 2009
  37. Burner22

    Burner22 Dormant account

    Occupation:
    Tv Producer
    Location:
    New York/White Plains
    E wallet

    Do you guys have e wallet down under?It is the best way to take the money and I think that there is none pending time whatsoever.But some casinos have a pending period of their own.I really recommend E wallet or e wallet express since they are the most secure way to take the dough out ; )
     
    1 person likes this.
  38. Aug 17, 2009
  39. Cassa

    Cassa Dormant account

    Occupation:
    customer service
    Location:
    Victoria Australia
    Moneybookers has made me so angry :mad: I had still not received any reply to my emails tonight so I called them, the woman on the phone says - yes I see your account has been verified but you have not sent your documents in - I say, what documents & where do I need to send them too - she says I will send you an email with some number I need & explained how to send them & said I would receive the email in 5 minutes. Ok, that was fine. 45 minutes later still no email so I call again - Another woman answers & says the email has been sent, I tell her I have not received it & she says, yes you have :rolleyes: I think I should know. I said ok send it now while I'm on the phone & wait till I get it. She says she has sent it & I say no there is no email here & she hangs up on me :confused: I wait another 15 mins for the email & call again, this time I say please give me the number so I can send documents as I am not receiving emails. Now documents have been sent but how much longer do I have to wait before I can withdraw my money? Also how come I am not receiving these emails as I got them fine right up until I verified my bank account, then nothing :what:
     

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