Anyone know anything about Top Game site, 50states Casino?

[silcnlayc]

a hard copy bank statement

I gave them a copy of the front page of my bank statement only with the account and balance and transactions blanked out and just my name and address showing. That is a little to close for comfort in my book when someone is asking for something so easily accessed...

arnt they kinda pushing it for $208?

Yes very mush so IMO.

so can I copy my back statemant???

I did, I downloaded it from online into the paint program and I adjusted all pertinent info then saved it and sent it to the casino requesting it (not this one). They apporoved it ok.
.

 

[brucefinaldi]

Hello Rebel2k5,

My name is Bruce, I am the rep for 50states Casino.

First, I am not sure what happened as I need to check into your account. I will check into this issue, and get this resolved for you.

If you can please email me with all your details, I will check the logs and find out what exactly happened.

My email is bruce@50statescasino.com, I will get this resolved.

I will check the full chat as well, and if there were any problems with the level of service in chat, I will directly deal with the rep.

I hope to get this resolved as quickly as possible.

Cheers,

Bruce Finaldi

 

[coxwel]

50 states casino send me a nd bonus of 100$...

nice to hear but as it has to be wagered on slots and the topgame slots suck real bad imho..

just boring no good graphics, sound, gameplay.... no compare to rtg, microgaming or playtech imho..

but all these topgame casinos offfer quite nice bonus with 12 wagering only..

how do they pay in general, any experince with any topagame?

cheers

coxwel

 

[Rebel2k5]

Hello Rebel2k5,

My name is Bruce, I am the rep for 50states Casino.

First, I am not sure what happened as I need to check into your account. I will check into this issue, and get this resolved for you.

If you can please email me with all your details, I will check the logs and find out what exactly happened.

My email is bruce@50statescasino.com, I will get this resolved.

I will check the full chat as well, and if there were any problems with the level of service in chat, I will directly deal with the rep.

I hope to get this resolved as quickly as possible.

Cheers,

Bruce Finaldi

I emailed you the hand in question.

Again here is the situation:

I bet $50 twice in a multi hand blackjack game, making the total $100.

In hand 1, I was dealt 19. In hand 2, I was dealt 11. The dealer had an 8. I wanted to gamble and double down on the 11. I thought I could do it for less, but since I was playing slots, I didn't have $50 in my account. It told me that, so I clicked close.

After I clicked close, the whole game shutdown. I went back to blackjack, and it didn't even let me continue that game. It's as if the whole game disappeared. It's in my history though, and I took a screenshot and sent you it.

As for the rep, I just thought it could be handled better. First he said I had no bonus, when I wanted it to be taken off. Twenty minutes later, he finally "sees" it and tells me he has to ask if it can be taken off.

Then, when this happens, it takes like 20 minutes for him to even help me. As I'm waiting, his final answer is that my hand in question will be sent to the right department. That's it. I am not told when I will find out the result, or what. That's the end of it.

 

[jas2587]

I knew they would come up with something else
-Copy of your online statement
For verification purposes all online statement are not valid. You must provide a HARD copy stmt from your bank. If you no longer receive statements from your bank you can still request them to provide a statement of a previous month and if they cant give you that you can request a letter showing the address you have with them. That will also work for verification purposes, we remind you that these terms of verification are clearly stated in our terms and conditions that you agreed on when joining the site.

Best regards,
Chris
Fraud - Security Department


yeah lets just let my bank know I am gambling online

Cindy

 

[brucefinaldi]

I emailed you the hand in question.

Again here is the situation:

I bet $50 twice in a multi hand blackjack game, making the total $100.

In hand 1, I was dealt 19. In hand 2, I was dealt 11. The dealer had an 8. I wanted to gamble and double down on the 11. I thought I could do it for less, but since I was playing slots, I didn't have $50 in my account. It told me that, so I clicked close.

After I clicked close, the whole game shutdown. I went back to blackjack, and it didn't even let me continue that game. It's as if the whole game disappeared. It's in my history though, and I took a screenshot and sent you it.

As for the rep, I just thought it could be handled better. First he said I had no bonus, when I wanted it to be taken off. Twenty minutes later, he finally "sees" it and tells me he has to ask if it can be taken off.

Then, when this happens, it takes like 20 minutes for him to even help me. As I'm waiting, his final answer is that my hand in question will be sent to the right department. That's it. I am not told when I will find out the result, or what. That's the end of it.

Hello Rebel2k5,

Thanks for the response, and letting me know about the CS response.

I received your email and sent you a reply. I hope this issue will be resolved in the next 48 hours.

Regards,

Bruce

 

[jas2587]

you know the sadest part about this whole experience

I did have fun playing an was gonna recommened it

Now I just dont know about that 1

We will see

Cindy

 

[slotplayer]

I did, I downloaded it from online into the paint program and I adjusted all pertinent info then saved it and sent it to the casino requesting it (not this one). They apporoved it ok.

I use a freebie called MWsnap to grab screens. You can grab any rectangular area, the whole window or even the entire desktop.
xhttp://www.mirekw.com/winfreeware/mwsnap.html

I also use another program called PIXResizer to resize images and to save them in different formats. xhttp://bluefive.pair.com/

It appears they have a free screen grabber as well so I guess I'll have to check it out at some point.

 

[bernynhel]

now this bull I pay all bills online I dont have a paper trail

Dear Cindy,
Thank you for contacting us. This message is to confirm that we received the following documents:

-Copy of your picture ID
-Copy of an on-line statement

The copy of your picture ID is clear and has been added to your account records, unfortunately the on-line statement we have received from you, we can not take it as valid document, at this point what we need from you is a Utility Bill or Statement that have been delivered to your house, and that has your full address on it.... this isnt right at all Cindy

I pay my bills online too! That's why I put in a change of address at the United States Post Office (online, actually, from where I'm writing this post): You can even do it from your existing address to your existing address if you don't feel like moving your residence just to get one a these handy babys!! (humor). Then the PO sends you an Official United States Postal Service Change of Address Confirmation, just like this one, in a couple a days (in the mail!!!) It's official looking red, blue and black on white and scans real purdy! I send a scanned copy to every casino wherever I deposit along with all the other crap they would otherwise insist upon having on file , alluvasudden, after depositing there for years - no questions asked - until now when I cash out!! That way they got no little happy BS to stall WITH!

 

[bernynhel]

sorry for this - it was a duplicate of my post, below, now i cant make it go away so ill try and put it to good use..

Oirginally posted by coxwel

50 states casino send me a nd bonus of 100$...nice to hear but as it has to be wagered on slots and the topgame slots suck real bad imho...just boring no good graphics, sound, gameplay.... no compare to rtg, microgaming or playtech imho...but all these topgame casinos offfer quite nice bonus with 12 wagering only...how do they pay in general, any experince with any topagame? cheers coxwel

Good question! That might even be a good start for a thread!, wink, wink, nudge, nudge! Yeah, has anyone got PAID by any a these Top Game sites? We all got like $100 ndb from like a half a dozen of em & I know I didn't do any good with MINE! So, WASSUP gambol-O-holicos?!?

 

[wikidpanda]

50States

I actually deposited there... They have one slot game called diablo or something - that rocked. The customer service was fairly decent too...

 

[jas2587]

My bank actally sent them a fax saying Cindy XXXXXX has had a account with us since 1996 but since my bank used the word "had" they have to call my bank to verify that they even sent it

this is total bull shXX


Cindy

get this I just got a call they dont wanna call my bank they will take anything that is addressed to me at my house all I have is a newport ciggy book they will take that now go figure

 

[jas2587]

I was paid Finally wooohoooooooooo

whats odd this is who paid me QT Casinostates USD 208.00
short of giving them my 1st born as hell they wanted every thing else

Cindy

 

[slotheadlizard]

Crazy

So much trouble. Glad its sorted out. I would freak if an online casino wanted to call my bank

 

[bernynhel]

My bank actally sent them a fax saying Cindy XXXXXX has had a account with us since 1996 but since my bank used the word "had" they have to call my bank to verify that they even sent it

this is total bull shXX


Cindy

get this I just got a call they dont wanna call my bank they will take anything that is addressed to me at my house all I have is a newport ciggy book they will take that now go figure

So I cudda used a copy of the search warrant the Sheriff'a Dept stuck in my mouth after 16 of 'em in flack jackets kicked my doors in, broke out 5 windows, used 5 sawsalls, 4 sledge hammers and 2 jackhammers to half-demolish the place and handcuffed me?? I wish someone wudda just SAID so! Oh yeah, that's right. My address wasn't on THAT DOCUMENT, either. But my NEXT DOOR NEIGHBOR'S address WAS!! That's right. They were in the wrong house.

 

[bernynhel]

How ignorant is THIS???

This Spam in my email today. I HATE that! Don't you HATE that? And didn't I just blow through a $100 No Deposit Bonus here? And it seems I recently posted something about a 50States Casino, right here at CM, somewhere, too. But that could just be indigestion. Gee, $10 just for registering...makes me just want to run right over to the cyber cafe and open another account or two!

 

[Dinahnana]

I think I would take that statement with a truck-load of salt!

I actually downloaded & signed-up with 50 States a few weeks back to suss them out first hand, but I confess I haven't got very far yet...
I did try one of their slots, but the spins take forever & are VERY annoying!
I asked live chat about it - and he agreed they are way too slow!

Overall I think TopGame will turn out to be a decent enough casino provider, but they are still relatively new and certainly have quite some way to go before they start "toppling" any existing softwares.

KK

I agree, I just downloaded and played on there using the $10 free chip. God the slots are slow and the music will put you to sleep. One slot I think it was called Romance will make your eyes bleed!
Anyway I think if they can add some more sound effects and make the slots go a tad faster then it would be fun. I did like the overall look of the casino lobby though.

 

[confabulador]

Anyone heard about casinostates?

Hello, i've received a 10$ n.d. from casinostates and i've met the WR to cash out and now i have 100$ (max. cashout). The support has told that i have to deposit 25$ in order to cash out the winnings of the n.d.

I've been searching for information about this casino and there's not many commentaries about them and they are not included in the rogue section.

Do you recommend me to deposit those 25$ to cash out my winnings?.
I have captured the conversation with the representative telling me i can do it.

Regards from Spain.

 

[Nifty29]

Hello, i've received a 10$ n.d. from casinostates and i've met the WR to cash out and now i have 100$ (max. cashout). The support has told that i have to deposit 25$ in order to cash out the winnings of the n.d.

I've been searching for information about this casino and there's not many commentaries about them and they are not included in the rogue section.

Do you recommend me to deposit those 25$ to cash out my winnings?.
I have captured the conversation with the representative telling me i can do it.

Regards from Spain.

I wouldnt spend a dime at ANY Top Game casino until they change the way they do business and their slot payouts.

A rep has been posting here stating that things were changing so if I were you I would just wait a bit.

 

[bernynhel]

wait I didn't say that about 50states I have not had any dealings with them

but now Planet23 says this
In regards to your utility bill, seeing that you do no receive them anymore please provide a hard copy bank statement which also works as a utility bill.



so can I copy my back statement???
arnt they kinda pushing it for $208?

Cindy

I know this is in reply to an old post but still might be helpful. You can go to USPS.com and under "Would you like to...?" on the home page, select "Change your address" and then proceed to fill out the online form using your old address and your current address. Your current address will be verified by a $1 charge to your credit card and you may opt to receive an email confirmation and a snail mail confirmation.

In about 5 - 7 days you will receive the form pictured, below, in the mail. I use the scanned image below to satisfy every online casino's and poker site's request for a utility bill or bank statement. I never say, "Well I don't have a utility bill because..etc", I just attach what you see below. I saved it as, "Official United States Postal Service Change of Address Confirmation, Exp Date - 06/04/2010" and that's what they see in the list of attachments. Never been questioned by a MG, Rival or any other site.

 

[dominique]

Any new experiences with this? Specifically with Planet32?

 

[nisosbar]

Any new experiences with this? Specifically with Planet32?

Top Game has a fun, colorful new game - Vikings and Strikings. I like it. It's a viking-themed game - duh - with a bonus feature and 10 free spins, and wilds. I basically just play at Black Diamond, myself. They are fastest paying Top Game casino, apparently.

 

[RichardsL]

I wonder about those emails that go straight to spam and offer a whole lot of bonuses. Reading this thread makes me feel like you guys gladly open them. Isn't there a higher than average chance of malware contained in those? Or are they just promotions by casinos and go to spam only because email services dislike the industry?

Pardon my ignorance but I am genuinely insterested, being raised on "don't open spam" hypothesis.

 

[KasinoKing]

I wonder about those emails that go straight to spam and offer a whole lot of bonuses. Reading this thread makes me feel like you guys gladly open them. Isn't there a higher than average chance of malware contained in those? Or are they just promotions by casinos and go to spam only because email services dislike the industry?

Pardon my ignorance but I am genuinely insterested, being raised on "don't open spam" hypothesis.

WARNING - This thread is more than FIVE YEARS old!
(Please don't bump ancient threads)

With modern computers and anti-virus software, the chances of anything getting through via e-mail these days is very slim.
Of course, there's always a slight risk. But then, there's always a slight risk I might get hit by a bus while crossing the road...

KK