Another backwards promo BGO

spintee

Ueber Meister
webby
mm2
Joined
Mar 21, 2012
Location
Northants
OK, sorry if its the same old story but this shit has to be stoped, We have all see a huge influx of wrong info / Promo offers hitting our inbox's

This time its BGO, I spoke to live help to let them know, I do not know why I botherd, Was only helping them out, At first all I got was,
Sorry min deposit is £20
So I did not let it rest there, & said what if people complain when depositing £10? There is a major error there, I was than told there aware of this & has been an oversight on promo department :eek:

Yes errors occur but recently its just about every email from sites

Email::
The Boss's Giant Bonus is back.

Make a deposit at bgo today and claim free spins AND a bonus.
Deposit £20 or more with the code GIANT and we'll add a massive 100% bonus up to £50* plus 20 free spins** on our Age of the Gods slot game!

Small Print
T&Cs: Offer valid once per player for the recipient of this email until 06:00 (BST) 31/07/16. Offer consists of: *100% Bonus: Minimum deposit is £10
 

Jono777

Ueber Meister
CAG
mm1
mm4
Joined
May 13, 2014
Location
Wolverhampton
I took that offer yesterday mate, talk about reduced RTP hidden in T&C also lol :p

Got my ass handed to me big time.

Went on to try and redeem with my Age of Gods Spins (heck I hate Playtech) won pennies but then as it is locked to that game carried on and fluked bonus feature.

Now this is the exciting bit....


I won next to fuck all and had a short, sharp, shock as to why I hate Playtech.

Sure BGO have some cool promos but this is one I will want to forget in a hurry also :mad:
 

goatwack

Get dunked, big buns!
Joined
Aug 29, 2012
Location
Londonia
I took that offer yesterday mate, talk about reduced RTP hidden in T&C also lol :p

Got my ass handed to me big time.

Went on to try and redeem with my Age of Gods Spins (heck I hate Playtech) won pennies but then as it is locked to that game carried on and fluked bonus feature.

Now this is the exciting bit....


I won next to fuck all and had a short, sharp, shock as to why I hate Playtech.

Sure BGO have some cool promos but this is one I will want to forget in a hurry also :mad:

As much as I like Playtech software, I can imagine you had about three minutes playtime in total :eek:
 

Jono777

Ueber Meister
CAG
mm1
mm4
Joined
May 13, 2014
Location
Wolverhampton
2 Minutes 43 seconds ;) :(

I took £240 withdrawal from that NRVNA free spins they did. Guess I'll get my next feature sometime in 2020
 

colinsunderland

Experienced Member
webmeister
MM
Joined
Jan 28, 2016
Location
uk
I did this, had £17 in my gambling account so deposited and didn't get anything. Got onto live chat, £25 min deposit, er, no it wasn't it was £10, can you forward us the email, yes, but why? You sent it surely you know what it said? Got kicked off chat so went back on, 30 mins later got reconnected and he added it. I didn't even notice the bit in the main body as I just go straight to the T&C to check for anything I don't like before I take a bonus.
 

goatwack

Get dunked, big buns!
Joined
Aug 29, 2012
Location
Londonia
Sloppy email shenanigans from BGO, they should honour the email.

Definitely a case for Karolina.

Failing that, Poirot :eek:
 

spintee

Ueber Meister
webby
mm2
Joined
Mar 21, 2012
Location
Northants
Here is a stinger peeps, Tried MJ for the first time, Chrome crashed so restarted game, Bloody diversed backed to £2 a spin, I thought buger this shit its just wiped 8% of my bank roll so changed back to 40p and guess what happend the next spin :mad: Win Win Win bonus after bonus £40 £65 £20 it just didnt stop, now why didnt I just say fek it £2 it is after the restart? I got up to £200 from original £40 so if I just done the £2 spins £800 I would of been in, Wager would of been soretd and some extra funds to my sisters wedding, I sitting at 170 now so wish me luck

Edit:: I had a few 80p spins would of been about £600 just over

b2.JPG

b3.JPG
 

goatwack

Get dunked, big buns!
Joined
Aug 29, 2012
Location
Londonia
Here is a stinger peeps, Tried MJ for the first time, Chrome crashed so restarted game, Bloody diversed backed to £2 a spin, I thought buger this shit its just wiped 8% of my bank roll so changed back to 40p and guess what happend the next spin :mad: Win Win Win bonus after bonus £40 £65 £20 it just didnt stop, now why didnt I just say fek it £2 it is after the restart? I got up to £200 from original £40 so if I just done the £2 spins £800 I would of been in, Wager would of been soretd and some extra funds to my sisters wedding, I sitting at 170 now so wish me luck

Edit:: I had a few 80p spins would of been about £600 just over

View attachment 69755

View attachment 69756

Geep going like this and you will Beat It
 

LOOKAWAY

Senior Wember
PABnonaccred
Joined
Oct 29, 2007
Location
England
I made wagering from this promo and can't withdrawal as it says "Sorry but you cannot make a withdrawal mid-game. First close this and all other active game sessions, then try again."

The problem I think is that I accepted the free spins but did not play them yet.

Shame I can't just withdrawal then play them, probably just lose them when support turns up a 8:30 am this morning.

Didn't earn a single star for my play either.
 

spintee

Ueber Meister
webby
mm2
Joined
Mar 21, 2012
Location
Northants
I made wagering from this promo and can't withdrawal as it says "Sorry but you cannot make a withdrawal mid-game. First close this and all other active game sessions, then try again."

The problem I think is that I accepted the free spins but did not play them yet.

Shame I can't just withdrawal then play them, probably just lose them when support turns up a 8:30 am this morning.

Didn't earn a single star for my play either.

Snap :) I sent an email off, I reckon its due to the free spins
 

LOOKAWAY

Senior Wember
PABnonaccred
Joined
Oct 29, 2007
Location
England
Snap :) I sent an email off, I reckon its due to the free spins

I just went to live help and they told me to play the free games and they would remove the bonus amount so I could cash-out.

If you do this I recommend leaving the current live chat window open while you do this even thou they will tell you they have to go.
 

Jono777

Ueber Meister
CAG
mm1
mm4
Joined
May 13, 2014
Location
Wolverhampton
I made wagering from this promo and can't withdrawal as it says "Sorry but you cannot make a withdrawal mid-game. First close this and all other active game sessions, then try again."

The problem I think is that I accepted the free spins but did not play them yet.

Shame I can't just withdrawal then play them, probably just lose them when support turns up a 8:30 am this morning.

Didn't earn a single star for my play either.


I had a feeling that when I took this bonus at the time of depositing that something like this would happen (sorry BGO but this seems the sort of 'trick' that would be involved with this one)

Some of their offers are great, their 100%'s with 35xB or their recent 200 FS for £25 deposit but not this one when your tied to a particular game and a rubbish Playtech one at that!

Agreed also their Star system is rubbish and pretty pointless (well apart from the 5 ;) :p )
 

goatwack

Get dunked, big buns!
Joined
Aug 29, 2012
Location
Londonia
That's pretty ropey. I know that wagering is tied to a certain game but long gone are the days when you could 'store' the free spins for another time.

As far as I'm concerned, meeting the WR should be sufficient without the added wagering from the free spins being foisted upon the player!!

Poor show :mad:
 

spintee

Ueber Meister
webby
mm2
Joined
Mar 21, 2012
Location
Northants
I made wagering from this promo and can't withdrawal as it says "Sorry but you cannot make a withdrawal mid-game. First close this and all other active game sessions, then try again."

The problem I think is that I accepted the free spins but did not play them yet.

Shame I can't just withdrawal then play them, probably just lose them when support turns up a 8:30 am this morning.

Didn't earn a single star for my play either.

I have been paid (skrill), i was stupid, I went to help and was told sorry you have to use the spins, I said you are joking, but somebody on a forum (no forum names mentioned) stated CS said they will wipe the bonus, they said thats right, so I used bonus spins and won just over a quid, I kept chat open and said you still about? No reply so I thought bugger this I try and get one over on them and win some more :) Well that backfired and I ended up losing abit,

But thats how it goes, was unsure I have to use on the same game or as I had cash I could play others, in any case wager done playing in other games but like I said maybe as I had cash, If it was just bonus I had won than most likely would have to stick to the same machine
 

LOOKAWAY

Senior Wember
PABnonaccred
Joined
Oct 29, 2007
Location
England
I have been paid (skrill), i was stupid, I went to help and was told sorry you have to use the spins, I said you are joking, but somebody on a forum (no forum names mentioned) stated CS said they will wipe the bonus, they said thats right, so I used bonus spins and won just over a quid, I kept chat open and said you still about? No reply so I thought bugger this I try and get one over on them and win some more :) Well that backfired and I ended up losing abit,

But thats how it goes, was unsure I have to use on the same game or as I had cash I could play others, in any case wager done playing in other games but like I said maybe as I had cash, If it was just bonus I had won than most likely would have to stick to the same machine

I woke this morning with the "Money is on it's way email"

I take it all there promotions with free spins will go this way from now and if you redeemed loyalty stars your stuck on same game.

Another casino worked out unless it's possible for them to change for the worse again.

Only good point for me is I cashed out from last two deposits that came with bonus, so that's one up each nose from me.
 

bgoSam

Dormant account
Joined
Feb 22, 2016
Location
London
Hi all,

First of all let me apologise for the original issue around the bonuses on Friday, the min deposit amount has been £25 on our deposit bonuses for a while now and the £10 displayed was a human error.

On a couple of the other points:

- Stars will credit the following day for any real-money wagering done the previous day, so as long as you've made some bets, you'll get Stars the next day - PM me if you feel like you're missing Stars

- Our Stars scheme and Loyalty Store are very popular with our players and we're always happy to hear feedback on it, so drop me a PM with any specifics on this topic

- With free spins from Playtech, the way the games are built, winnings from the free spins can only be used on the games they are won from, that's built-in and not something we have control over.

If you receive free spins on NetEnt from us, you'll be able to use the winnings from there on any game, as we can define that.

All the games you'll currently find in our Loyalty Store to purchase free spins on are NetEnt games therefore you should be able to use the winnings on any game open to bonus wagering.

Sam
 

spintee

Ueber Meister
webby
mm2
Joined
Mar 21, 2012
Location
Northants
Thanks, You even stated in here that min deposit is £25? Is it 25 or 20 :)
Email and live help stated 20

Hi all,

First of all let me apologise for the original issue around the bonuses on Friday, the min deposit amount has been £25 on our deposit bonuses for a while now and the £10 displayed was a human error.

On a couple of the other points:

- Stars will credit the following day for any real-money wagering done the previous day, so as long as you've made some bets, you'll get Stars the next day - PM me if you feel like you're missing Stars

- Our Stars scheme and Loyalty Store are very popular with our players and we're always happy to hear feedback on it, so drop me a PM with any specifics on this topic

- With free spins from Playtech, the way the games are built, winnings from the free spins can only be used on the games they are won from, that's built-in and not something we have control over.

If you receive free spins on NetEnt from us, you'll be able to use the winnings from there on any game, as we can define that.

All the games you'll currently find in our Loyalty Store to purchase free spins on are NetEnt games therefore you should be able to use the winnings on any game open to bonus wagering.

Sam
 
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