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Question Am I the only person having trouble depositing at Slotty Vegas

Discussion in 'Online Casinos' started by cncas123, Mar 26, 2015.

    Mar 26, 2015
  1. cncas123

    cncas123 Quit Gambling PABnonaccred

    Occupation:
    Manager
    Location:
    Belfast
    I had closed my account at Slotty Vegas, but when I found they were linked to Betat I reopened the account a few weeks ago. Since reopening the account, I have tried in vain to make a deposit using my registered debit card, but continuously get an error message that it cant connect to payment gateway and the deposit isnt being accepted. I have contacted chat, cleared the cookies as suggested but obviously this hasnt worked. I have emailed support a few times, and they have told me that there processor is looking at the issue im having. They have also told me that I am the only person that has raised this issue. Surely more than one person in the whole wide world is having this problem or am I unique?
     
  2. Mar 26, 2015
  3. bruinsdude

    bruinsdude Senior Member MM

    Occupation:
    Marketing
    Location:
    Canada
    Perhaps have someone double check deposit limits, wondering if those are set to zero upon closing an account.
    That happened to me once, albeit at a MG casino in the past.
    Any successful deposits at all since reopening?
     
  4. Mar 26, 2015
  5. cncas123

    cncas123 Quit Gambling PABnonaccred

    Occupation:
    Manager
    Location:
    Belfast
    None at all, each time I get the error message, but when I reopened they told me that because of RG rules they had put a £250 monthly deposit limit on the account, which couldnt be changed for 7 days, so this shouldnt be an issue.
     
  6. Mar 26, 2015
  7. BETAT

    BETAT Online Gaming Affiliate Manager

    Occupation:
    Casino Rep
    Location:
    counting down until spring
    Hi, sorry to hear that.

    Can you PM me your username please?

    I'll take a look for you
     
    1 person likes this.
  8. Mar 26, 2015
  9. Valhalla

    Valhalla The Professional MM

    Occupation:
    Poker Player
    Location:
    Northern Ireland
    You're not the only person.
    Just last week I had the same issue. In fact, when I went to the home page there was a message like this at the top (I'll paraphrase):

    "We are currently experiencing difficulties with our payment gateway system, we apologise for the inconvenience"

    I'll repeat I'm paraphrasing. That's not exactly what it said, but that's the message.
     
    1 person likes this.
  10. Mar 27, 2015
  11. shapesy

    shapesy Experienced Member

    Occupation:
    manager
    Location:
    liverpool
    Same problem as the OP a couple of months ago at Betat. CS said use a different card but only had a credit card which i dont use for slotting so closed the account.
     
    1 person likes this.

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