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Am I Right? - Read this thread BigBet Poker

Discussion in 'Casino Complaints - Non-Bonus Issues' started by WagerWitch, Oct 1, 2009.

    Oct 1, 2009
  1. WagerWitch

    WagerWitch Dormant account webmeister

    Occupation:
    Yeah - like - really? Hmmm do I have to work?
    Location:
    Alaska
  2. Oct 1, 2009
  3. jas2587

    jas2587 Ueber Meister

    Occupation:
    none
    Location:
    FL
    Meeks you are wrong in starting a new thread
    but you was right on the advice that you gave him
    what he did was try an take advantage of a defect in a casino bonus system an use it to their advantage but of course they got caught an they are lucky they got their deposit back

    so yes you was right:D

    Cindy
     
  4. Oct 1, 2009
  5. WagerWitch

    WagerWitch Dormant account webmeister

    Occupation:
    Yeah - like - really? Hmmm do I have to work?
    Location:
    Alaska
    I meant this thread as a way to discuss abuse of bonuses and the fact that while we all are demanding the casinos treat players with ethical treatment - there are still players who refuse to identify with ethics when it comes to their playing.
     
  6. Oct 21, 2009
  7. BigBetPoker

    BigBetPoker Dormant account

    Occupation:
    Head Of Poker
    Location:
    Netherlands Antillies
    Complete agreement

    There is a certain irony to players demanding fair treatment from their sites and then behaving in completely the opposite manner.

    As with all cases though, it's the minority of players and site who bring these issues to a head.

    Using this case as an example, if the player in question had contacted us and said "Guys, I keep getting bonuses when I log in" I would have been alerted to the problem, been able to rectify it and probably given the player the bonuses in his account as a gesture of goodwill for informing us of the problem.

    Sites will always have things going wrong from time to time irrespective of how much time is put into testing. No matter what we test in-house, it's only when subjected to the massive number of variables possibly by being live that certain scenarios are possible to occur.

    As a site, we're no different to players in that we hate being scammed (admittedly and unfortunately it's normally the other way around) but we also have a great deal of regard and appreciation for players who take the time to let us know about issues.

    You're far more likely to get a good response from a site by reporting a bug than abusing it.

    Cheers,
    John
     
  8. Oct 21, 2009
  9. BigBetPoker

    BigBetPoker Dormant account

    Occupation:
    Head Of Poker
    Location:
    Netherlands Antillies
    Read my post in the main thread... we were a long way from getting the money back :-(

    Cheers,
    John
     

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