C
Carol Kap
Guest
DON"T LET THIS HAPPEN TO YOU!!!!
Originally sent 8-4-99 Concerning Ace In The Hole offshore casino
jheanerc@worldnetgaming.co.cr
CC: Alfredo@worldnetgaming.co.cr
CC: webmaster@aceinthehole.com
CC: webmaster@casinokingdom.com
CC: customerservice@casinokingdom.com
Jeane,
Please forward this to all Owners, Managers,the Credit Department, and any others involved, and please respond to my e-mail, letting me know that you received this. I will also forward it to any e-mail address I can find for WorldNet gaming.
To Whom it may concern,
After playing in Ace in The Hole casino for several weeks and taking one cashout of $700.00 (of which 650.00 was applied to my credit card and I never received the other $50.00) I hit three red 7's in slots (for $8,000.00) and at that time I requested a $9000.00 cash out. (July 5th). On July 11th I was playing in Super 6 lotto, when I hit 5 one's on 4 cards with a full bet. I had been playing there regularly and the Jackpot was up to over $12,000.00 (X4) So my win was aproximately $50,000.00 Needless to say, I was very excited!!!!!
Since that time, I have made close to 100 phone calls to your customer service department trying to arrange to have my winnings paid to me. Finally, I was told that I would be credited back what I had charged on my credit cards (less than a $1,000.00) not only for Ace in the Hole but several other Worldnet casinos I had played in. And at that time my Ace in the Hole account was closed.
Today I was informed that I would not be receiving any more than this for my wins. No explanation was given other than possible fraud!!!!!! I wouldn't know how to commit fraud if my life depended on it!!!!!!
Apparantly your casino doesn't want to pay me the money I am owed. (over $74,000.00) and does not pay it's winners!!
So.....if I do not hear anything positive in the next 24 hours I will explain my situation to everyone I know, starting with people that I know that play in online casinos. I will ask them to forward my story to everyone that they know and so on. I will also be forwarding copies of all my correspondence with your casino, and copies of all my wins to the Gaming Commission in Costa Rica. If this is the way your casino deals with customers that win.....I'll make sure that everyone I can reach will be aware of that. If I can't get any satisfaction from my wins, then I will get my satisfaction from letting as many people as possible know just what kind of casino you are running.
Sincerely,
mskatyone@aol.com
Originally sent 8-4-99 Concerning Ace In The Hole offshore casino
jheanerc@worldnetgaming.co.cr
CC: Alfredo@worldnetgaming.co.cr
CC: webmaster@aceinthehole.com
CC: webmaster@casinokingdom.com
CC: customerservice@casinokingdom.com
Jeane,
Please forward this to all Owners, Managers,the Credit Department, and any others involved, and please respond to my e-mail, letting me know that you received this. I will also forward it to any e-mail address I can find for WorldNet gaming.
To Whom it may concern,
After playing in Ace in The Hole casino for several weeks and taking one cashout of $700.00 (of which 650.00 was applied to my credit card and I never received the other $50.00) I hit three red 7's in slots (for $8,000.00) and at that time I requested a $9000.00 cash out. (July 5th). On July 11th I was playing in Super 6 lotto, when I hit 5 one's on 4 cards with a full bet. I had been playing there regularly and the Jackpot was up to over $12,000.00 (X4) So my win was aproximately $50,000.00 Needless to say, I was very excited!!!!!
Since that time, I have made close to 100 phone calls to your customer service department trying to arrange to have my winnings paid to me. Finally, I was told that I would be credited back what I had charged on my credit cards (less than a $1,000.00) not only for Ace in the Hole but several other Worldnet casinos I had played in. And at that time my Ace in the Hole account was closed.
Today I was informed that I would not be receiving any more than this for my wins. No explanation was given other than possible fraud!!!!!! I wouldn't know how to commit fraud if my life depended on it!!!!!!
Apparantly your casino doesn't want to pay me the money I am owed. (over $74,000.00) and does not pay it's winners!!
So.....if I do not hear anything positive in the next 24 hours I will explain my situation to everyone I know, starting with people that I know that play in online casinos. I will ask them to forward my story to everyone that they know and so on. I will also be forwarding copies of all my correspondence with your casino, and copies of all my wins to the Gaming Commission in Costa Rica. If this is the way your casino deals with customers that win.....I'll make sure that everyone I can reach will be aware of that. If I can't get any satisfaction from my wins, then I will get my satisfaction from letting as many people as possible know just what kind of casino you are running.
Sincerely,
mskatyone@aol.com
