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A Letter To Players Of Slots Oasis Casino

<div class="bbWrapper">Hi ChuChu,<br /> <br /> I returned to the office today after a weeks vacation and ask that any players that withdrawals have not been received/approved as should be, contact me via PM so that I can help out.<br /> <br /> Regards,<br /> <br /> Louise<br /> Rushmore, Cherry Red &amp; Slots Oasis Rep.</div>
 
<div class="bbWrapper"><blockquote data-attributes="" data-quote="chuchu59" data-source="post: 314074" class="bbCodeBlock bbCodeBlock--expandable bbCodeBlock--quote js-expandWatch"> <div class="bbCodeBlock-title"> <a href="/forums/goto/post?id=314074" class="bbCodeBlock-sourceJump" rel="nofollow" data-xf-click="attribution" data-content-selector="#post-314074">chuchu59 said:</a> </div> <div class="bbCodeBlock-content"> <div class="bbCodeBlock-expandContent js-expandContent "> The rogue casinos use delay tactics in the hope that players reverse and lose and I have succumbed to that on many, many occasions. </div> <div class="bbCodeBlock-expandLink js-expandLink"><a role="button" tabindex="0">Click to expand...</a></div> </div> </blockquote><br /> Yep... <br /> <br /> Whenever I see threads like this, I get increasingly annoyed.<br /> <br /> I fear/feel for the people who aren&#039;t aware/don&#039;t have access to Casinomeister who will be left hung out to dry by these sort of tactics.<br /> <br /> Don&#039;t care what anyone says, don&#039;t care what people think about casino reps personally. Pay your players on time when they win - end of story. No excuses. Ever. Don&#039;t run a casino and then expect to win all ends up... It&#039;s pathetic.<br /> <br /> When I see reps posting about how they are &#039;speaking to upper management&#039; &#039;trying to get it sorted&#039; blah blah blah ... whatever - makes me want to vomit. It is the paramount and single most important part of your business; there are no excuses ever under any circumstances for payments not being made.<br /> <br /> People have actually posted in this thread insinuating that, because they were paid <b>WITHIN 8 DAYS</b> - that&#039;s timely and ok!?? Jeez... What is wrong with people!? Forgetting all the current delays and nonsense, that&#039;s outrageous in itself.<br /> <br /> Don&#039;t run a casino if you can&#039;t pay people equally as quickly as you can take their money. <br /> <br /> Idiots.</div>
 
<div class="bbWrapper">Hmm.. I almost missed the flavor of the month changing <img src="/forums/styles/default/casinomeister/smilies/rolleyes.gif" class="smilie" loading="lazy" alt=":rolleyes:" title="Roll Eyes :rolleyes:" data-shortname=":rolleyes:" /></div>
 
<div class="bbWrapper"><blockquote data-attributes="" data-quote="" data-source="" class="bbCodeBlock bbCodeBlock--expandable bbCodeBlock--quote js-expandWatch"> <div class="bbCodeBlock-content"> <div class="bbCodeBlock-expandContent js-expandContent "> I won&#039;t go in to the reasons/excuses for recent delays </div> <div class="bbCodeBlock-expandLink js-expandLink"><a role="button" tabindex="0">Click to expand...</a></div> </div> </blockquote><br /> There&#039;s the problem - right there.<br /> <br /> Mutual Trust Rating = 0</div>
 
<div class="bbWrapper"><blockquote data-attributes="" data-quote="Nifty29" data-source="post: 314086" class="bbCodeBlock bbCodeBlock--expandable bbCodeBlock--quote js-expandWatch"> <div class="bbCodeBlock-title"> <a href="/forums/goto/post?id=314086" class="bbCodeBlock-sourceJump" rel="nofollow" data-xf-click="attribution" data-content-selector="#post-314086">Nifty29 said:</a> </div> <div class="bbCodeBlock-content"> <div class="bbCodeBlock-expandContent js-expandContent "> There&#039;s the problem - right there.<br /> <br /> Mutual Trust Rating = 0 </div> <div class="bbCodeBlock-expandLink js-expandLink"><a role="button" tabindex="0">Click to expand...</a></div> </div> </blockquote><br /> Whenever there has been the odd problem with genuine, proper casinos - they ALWAYS fully explain the situation and outline the reasons why there may be a problem.<br /> <br /> There is transparency, honesty and straightforward good manners.<br /> <br /> If you&#039;re going to reap the benefits that participating in the Casinomeister forum affords to operators, you need to make damn sure your processes and support are up to scratch.<br /> <br /> Many reps who post here simply don&#039;t get that this is not just free advertising space.<br /> <br /> One of the most galling parts of Louise&#039;s response up there is, following the vague non-explanatory waffle - the &quot;Watch out for some new and exciting things coming soon!&quot;<br /> <br /> Pay your players. Explain why they haven&#039;t been paid yet. Then you&#039;ve got a chance that people may be interested in your &quot;new and exciting things&quot;.<br /> <br /> It&#039;s not hard; not for proper casino operators anyhow...</div>
 
<div class="bbWrapper"><blockquote data-attributes="" data-quote="Slotster!" data-source="post: 314136" class="bbCodeBlock bbCodeBlock--expandable bbCodeBlock--quote js-expandWatch"> <div class="bbCodeBlock-title"> <a href="/forums/goto/post?id=314136" class="bbCodeBlock-sourceJump" rel="nofollow" data-xf-click="attribution" data-content-selector="#post-314136">Slotster! said:</a> </div> <div class="bbCodeBlock-content"> <div class="bbCodeBlock-expandContent js-expandContent "> Whenever there has been the odd problem with genuine, proper casinos - they ALWAYS fully explain the situation and outline the reasons why there may be a problem.<br /> <br /> There is transparency, honesty and straightforward good manners.<br /> <br /> If you&#039;re going to reap the benefits that participating in the Casinomeister forum affords to operators, you need to make damn sure your processes and support are up to scratch.<br /> <br /> Many reps who post here simply don&#039;t get that this is not just free advertising space.<br /> <br /> One of the most galling parts of Louise&#039;s response up there is, following the vague non-explanatory waffle - the &quot;Watch out for some new and exciting things coming soon!&quot;<br /> <br /> Pay your players. Explain why they haven&#039;t been paid yet. Then you&#039;ve got a chance that people may be interested in your &quot;new and exciting things&quot;.<br /> <br /> It&#039;s not hard; not for proper casino operators anyhow... </div> <div class="bbCodeBlock-expandLink js-expandLink"><a role="button" tabindex="0">Click to expand...</a></div> </div> </blockquote><br /> Have to agree. Its very easy pay what you owe and pay it now no excuses. Rest is all bull and and im sure if it was any other group they would have been damned to the pit. Thank god I dont play their anymore but it really gauls me to see decent players getting screwed like this. No payment = getting screwed in my book! Last week example I visited a BM casino in Copenhagen - won and cashed out! Imagine them asking me to come back 8 or 12 or 15 days later for my payout! The forum reps response is lame to say the least in my humblest of views.</div>
 
<div class="bbWrapper"><blockquote data-attributes="" data-quote="Nifty29" data-source="post: 314086" class="bbCodeBlock bbCodeBlock--expandable bbCodeBlock--quote js-expandWatch"> <div class="bbCodeBlock-title"> <a href="/forums/goto/post?id=314086" class="bbCodeBlock-sourceJump" rel="nofollow" data-xf-click="attribution" data-content-selector="#post-314086">Nifty29 said:</a> </div> <div class="bbCodeBlock-content"> <div class="bbCodeBlock-expandContent js-expandContent "> There&#039;s the problem - right there.<br /> <br /> Mutual Trust Rating = 0 </div> <div class="bbCodeBlock-expandLink js-expandLink"><a role="button" tabindex="0">Click to expand...</a></div> </div> </blockquote><br /> So what will you give if the problem persists and no reasons are given yet again. I assume it&#039;s:<br /> <br /> Mutual Trust Rating = -X</div>
 
<div class="bbWrapper">Some excellent posts!!<br /> <br /> Several thoughts but I finally get one accredited casino that pays $3K/week closed today but installment payments was only one reason but that is reason enough to close all that do such. Tired of did they steal progressive with intent and all the never ending with installment payments but here is another unnecessary if paid in full or daily then whether I am right or wrong on this or that would not be an issue. <br /> <br /> I suck at math as if you write a letter to inquire how one must withdrawal on Monday so you can withdrawal on Monday and get no reply after a few days from multi recipients so you just finally withdrawal so it is official but without clarity and in case a PAB is necessary. On the eigthth day you receive your first installment payment and a PM the next payment will be made according to the terms in 7 days<img src="/forums/styles/default/casinomeister/smilies/rolleyes.gif" class="smilie" loading="lazy" alt=":rolleyes:" title="Roll Eyes :rolleyes:" data-shortname=":rolleyes:" /> now the terms all of sudden are golden and apply thus I still suck at math......&gt;&gt;&gt;&gt;&gt;lovely terms say 1st payment in 48 hours then every 7 days thereafter----I suck so bad at math<img src="/forums/styles/default/casinomeister/smilies/rolleyes.gif" class="smilie" loading="lazy" alt=":rolleyes:" title="Roll Eyes :rolleyes:" data-shortname=":rolleyes:" />.<br /> <br /> I have lived it week in, week out------Bryan and I will have to agree to strongly disagree as I recollect his post in regards to installment payments. It may appear as a whatever term but my pal John Wright revealed publically the true intent of installment payments in the TIV thread. It is criminal fraud and much more but until the first case,ball in player&#039;s court. Irony, chargebacks are wrong but legal. <br /> <br /> Anyway no pay in at least large daily installments, no play which I want to ask Kenny as a reply to his question in his excellent post if he can guess how many casinos I could possibly play at as we all have our vices. Yep, I know better than to drink and drive, but it did not matter what I knew when got behind the wheel when I know I should not have. I hope it never occurs again but it could. Maybe smoking would have been a better analogy to my vice. My bad<img src="/forums/styles/default/casinomeister/smilies/thumbsup.gif" class="smilie" loading="lazy" alt=":thumbsup:" title="Thumbsup :thumbsup:" data-shortname=":thumbsup:" /><br /> <br /> Lastly, thanks Slotster. You may open some doors<img src="/forums/styles/default/casinomeister/smilies/thumbsup.gif" class="smilie" loading="lazy" alt=":thumbsup:" title="Thumbsup :thumbsup:" data-shortname=":thumbsup:" /> as I suck at that also.</div>
 
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<div class="bbWrapper">Two damned fine posts, Slotster :notworthy<br /> <br /> And Nash, too - we&#039;re all still waiting for a reply from Playtech on whether it is company policy for their licensees to pay progressive wins by instalments (not holdng my breath on that one anymore!)</div>
 
<div class="bbWrapper"><blockquote data-attributes="" data-quote="jetset" data-source="post: 314242" class="bbCodeBlock bbCodeBlock--expandable bbCodeBlock--quote js-expandWatch"> <div class="bbCodeBlock-title"> <a href="/forums/goto/post?id=314242" class="bbCodeBlock-sourceJump" rel="nofollow" data-xf-click="attribution" data-content-selector="#post-314242">jetset said:</a> </div> <div class="bbCodeBlock-content"> <div class="bbCodeBlock-expandContent js-expandContent "> Two damned fine posts, Slotster :notworthy<br /> <br /> And Nash, too - we&#039;re all still waiting for a reply from Playtech on whether it is company policy for their licensees to pay progressive wins by instalments (not holdng my breath on that one anymore!) </div> <div class="bbCodeBlock-expandLink js-expandLink"><a role="button" tabindex="0">Click to expand...</a></div> </div> </blockquote>I will send you a link in the next day or so on Rival. The issue is did Rivals&#039; ever even commence paying progressives in full which I clearly thought they stated after the more public IL bust. I was a skeptic then with reason but when you have the time read the link as I would be interested in your take on what is implied and expressed.<br /> <br /> No further comments necessary on any casino that pays via small (low 4 figures) weekly installments.</div>
 
<div class="bbWrapper">Hi all,<br /> <br /> Apologies if my response was lame - I can only say that I am not in a position of upper management and therefore do not implement or make decisions and am trying the absolute best I can here to help out players - Which is obviously not good enough unfortunately. <br /> <br /> Upper management are aware of this thread. <br /> <br /> I apologize again for the delays that some players have experienced and ask those that have been affected contact me if I can help.<br /> <br /> Thanks,<br /> <br /> Louise<br /> Rushmore, Cherry Red &amp; Slots Oasis Rep.</div>
 
<div class="bbWrapper">Thanks Louise.<br /> <br /> <blockquote data-attributes="" data-quote="Louise" data-source="post: 314263" class="bbCodeBlock bbCodeBlock--expandable bbCodeBlock--quote js-expandWatch"> <div class="bbCodeBlock-title"> <a href="/forums/goto/post?id=314263" class="bbCodeBlock-sourceJump" rel="nofollow" data-xf-click="attribution" data-content-selector="#post-314263">Louise said:</a> </div> <div class="bbCodeBlock-content"> <div class="bbCodeBlock-expandContent js-expandContent "> Upper management are aware of this thread. </div> <div class="bbCodeBlock-expandLink js-expandLink"><a role="button" tabindex="0">Click to expand...</a></div> </div> </blockquote><br /> In order to legitimately explain the unacceptable delays and problems -- do you think they&#039;d be courteous enough therefore to contribute?</div>
 
<div class="bbWrapper">Nash&#039;s posts remind me of a chat conversation i had with ClubWorld Casinos. They told me that random jackpots were paid in 3k weekly installments ( I hadn&#039;t won one, i was just inquiring), which is the same (4k) at the Rushmore groups. I was surprised, because they are accredited--and i know one of the requirements is to pay progressives in full. My understanding of a progressive is a &quot;pot&quot; that increases, progressively, because of monies added to the &quot;pot&quot; by the player. Apparently a &quot;random jackpot&quot; is something else altogether.<br /> <br /> Laurie&#039;s post has been a good reminder to read the written payment terms and research the unwritten payment terms to insure that the casino you choose fits your playing style; which will help support cashing out--instead of leaving money on the table.<br /> <br /> Pam</div>
 
<div class="bbWrapper">Louise, you are a fine rep. as i have stated in past posts, we(i) really do like you and are thankful for the way you have treated us here at Casinomeister.<br /> <br /> This thread was never meant as a personal attack on you or the customer service staff, but just to let the &quot;upper management&quot; know, they are slacking off and the loyal players are tired of being at their mercy as far as getting paid.<br /> <br /> This is something you should not have had to deal with coming off a much needed vacation, its not you and the staff im upset with but those above you, your a good lady Louise and still much respected in my eyes but for your bosses, they need to take some lessons from you, i credit you for turning around the whole &quot;Jade&quot; Rushmore issue in the past and gaining the trust back of old players and new, for that you earned my respect.<br /> <br /> laurie</div>
 
<div class="bbWrapper">Far as I&#039;m concern Louise is a Fine REP. <img src="/forums/styles/default/casinomeister/smilies/smile.gif" class="smilie" loading="lazy" alt=":)" title="Smile :)" data-shortname=":)" /> Even I didn&#039;t play any of their casino yet but after reading some of Louise posts she have help lots of players and she got some good customers service skills. I&#039;m looking forward playing slot Slots Oasis soon. <img src="/forums/styles/default/casinomeister/smilies/smile.gif" class="smilie" loading="lazy" alt=":)" title="Smile :)" data-shortname=":)" /></div>
 
<div class="bbWrapper">Thank you both of you <img src="/forums/styles/default/casinomeister/smilies/smile.gif" class="smilie" loading="lazy" alt=":)" title="Smile :)" data-shortname=":)" /><br /> <br /> I am not digging for compliments but appreciate them all the same. I do understand that the players that have been caught up in some delays have the right to be upset but do feel that some very strong words and things have been said that are difficult not to take personally - But I&#039;ll get over it <img src="/forums/styles/default/casinomeister/smilies/wink.gif" class="smilie" loading="lazy" alt=";)" title="Wink ;)" data-shortname=";)" /><br /> <br /> Kind regards,<br /> <br /> Louise<br /> Rushmore, Cherry Red &amp; Slots Oasis Rep.</div>
 
<div class="bbWrapper">Hi Louise,<br /> We do appreciate your participation here. You said that upper management was aware of this thread. Since they are, I&#039;d like to say this to them. <br /> It appears that you are throwing Louise under the bus so to speak. She is left to deal and clean up a mess that she appears to have no part in, shame on you for putting her in this position. Also......don&#039;t excuse yourselves by saying oh it&#039;s just a few disgruntled players. It may be just a few speaking out but there are many more that haven&#039;t said anything publically. If you want to put yourselves in a better light, come out and make a public statement about what is really going on and stop letting Louise take the heat for all this when it&#039;s no fault of her own. After all it is your reputation that is important, right?</div>
 
<div class="bbWrapper">Anytime we post on an open forum, we are at risk of having things said that sometimes is hard to swallow, your not the first nor the last im sure that will be put thru the ringer, so to speak.<br /> <br /> Im just glad that you made your bosses aware of this thread Louise and with hope they will hear the players pleas and get back on the right track again.<br /> <br /> Casinos want loyal customers, that is their Bread and Butter, but players like to get their&quot; Bread&quot; too<img src="/forums/styles/default/casinomeister/smilies/wink.gif" class="smilie" loading="lazy" alt=";)" title="Wink ;)" data-shortname=";)" />...........laurie<br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> <br /> l</div>
 
<div class="bbWrapper"><blockquote data-attributes="" data-quote="BLUEWATER" data-source="post: 314275" class="bbCodeBlock bbCodeBlock--expandable bbCodeBlock--quote js-expandWatch"> <div class="bbCodeBlock-title"> <a href="/forums/goto/post?id=314275" class="bbCodeBlock-sourceJump" rel="nofollow" data-xf-click="attribution" data-content-selector="#post-314275">BLUEWATER said:</a> </div> <div class="bbCodeBlock-content"> <div class="bbCodeBlock-expandContent js-expandContent "> Far as I&#039;m concern Louise is a Fine REP. <img src="/forums/styles/default/casinomeister/smilies/smile.gif" class="smilie" loading="lazy" alt=":)" title="Smile :)" data-shortname=":)" /> Even I didn&#039;t play any of their casino yet but after reading some of Louise posts she have help lots of players and she got some good customers service skills. I&#039;m looking forward playing slot Slots Oasis soon. <img src="/forums/styles/default/casinomeister/smilies/smile.gif" class="smilie" loading="lazy" alt=":)" title="Smile :)" data-shortname=":)" /> </div> <div class="bbCodeBlock-expandLink js-expandLink"><a role="button" tabindex="0">Click to expand...</a></div> </div> </blockquote><br /> I understand where you&#039;re coming from on this, but seriously - why? <br /> <br /> With the myriad of choice out there - why intentionally pick a casino with proven payout issues? That&#039;s insane. Ok, give them a chance to explain and make amends - but &quot;I will actually play there because the rep is nice&quot;... <br /> <br /> This is not a personal or particular &#039;dig&#039; - just a genuine question... <br /> <br /> Why would a player do that?<br /> <br /> It&#039;s no wonder the rogue casino operators get away with it for so long.<br /> <br /> I give up.</div>
 
<div class="bbWrapper"><blockquote data-attributes="" data-quote="Louise" data-source="post: 314276" class="bbCodeBlock bbCodeBlock--expandable bbCodeBlock--quote js-expandWatch"> <div class="bbCodeBlock-title"> <a href="/forums/goto/post?id=314276" class="bbCodeBlock-sourceJump" rel="nofollow" data-xf-click="attribution" data-content-selector="#post-314276">Louise said:</a> </div> <div class="bbCodeBlock-content"> <div class="bbCodeBlock-expandContent js-expandContent "> Thank you both of you <img src="/forums/styles/default/casinomeister/smilies/smile.gif" class="smilie" loading="lazy" alt=":)" title="Smile :)" data-shortname=":)" /><br /> <br /> I am not digging for compliments but appreciate them all the same. I do understand that the players that have been caught up in some delays have the right to be upset but do feel that some very strong words and things have been said that are difficult not to take personally - But I&#039;ll get over it <img src="/forums/styles/default/casinomeister/smilies/wink.gif" class="smilie" loading="lazy" alt=";)" title="Wink ;)" data-shortname=";)" /><br /> <br /> Kind regards,<br /> <br /> Louise<br /> Rushmore, Cherry Red &amp; Slots Oasis Rep. </div> <div class="bbCodeBlock-expandLink js-expandLink"><a role="button" tabindex="0">Click to expand...</a></div> </div> </blockquote><br /> Hi Louise,<br /> Are we to infer that Rushmore take responsibility for these delays?<br /> With no explanation for them that would be reasonable after all.<br /> <br /> I have had no contact whatsoever with any of the members regarding these issues so I am posting without their knowledge or consent but maybe they are just too nice to mention &quot;The money&quot; <br /> I apologise in advance if this is being dealt with via PM or for any embarrassment caused but I feel the question is legitimate public fodder even if the detail remains private.<br /> <br /> Are Rushmore prepared to do anything by way of good will for members and loyal customers who have lost out badly due to these issues (Yes they are certainly responsible also but this about your good will not what you can get away with) many of whom have been a model of constraint regarding their posts here.<br /> I feel so badly for members who play the Casinos to death and when they finally have that little bit of joy and get their slice of cake, hitting a decent win, they then find the cake is a stale, mouldy, fly infested piece of crud. <br /> What a horrible experience.<br /> <br /> This is a difficult issue because of course players who play their winnings back are not entitled to anything except that horrible feeling in the pit of their stomach but with no extenuating circumstances they would surely not complain or feel wronged. Again it is about goodwill.<br /> <br /> I apologise in advance for any embarrassment caused.</div>
 
<div class="bbWrapper"><blockquote data-attributes="" data-quote="Slotster!" data-source="post: 314078" class="bbCodeBlock bbCodeBlock--expandable bbCodeBlock--quote js-expandWatch"> <div class="bbCodeBlock-title"> <a href="/forums/goto/post?id=314078" class="bbCodeBlock-sourceJump" rel="nofollow" data-xf-click="attribution" data-content-selector="#post-314078">Slotster! said:</a> </div> <div class="bbCodeBlock-content"> <div class="bbCodeBlock-expandContent js-expandContent "> People have actually posted in this thread insinuating that, because they were paid <b>WITHIN 8 DAYS</b> - that&#039;s timely and ok!?? Jeez... What is wrong with people!? Forgetting all the current delays and nonsense, that&#039;s outrageous in itself.<br /> <br /> Don&#039;t run a casino if you can&#039;t pay people equally as quickly as you can take their money. <br /> <br /> Idiots. </div> <div class="bbCodeBlock-expandLink js-expandLink"><a role="button" tabindex="0">Click to expand...</a></div> </div> </blockquote><br /> It depends how you get paid. I get paid by check, and, for that, I have to wait. As long as the casino stays within it&#039;s own guidelines, I&#039;m happy. It&#039;s when they don&#039;t that we have a problem. I&#039;m just glad I found CM/Louise so I can hopefully get things straightend out quickly.</div>
 
<div class="bbWrapper"><blockquote data-attributes="" data-quote="doomed4ever" data-source="post: 314153" class="bbCodeBlock bbCodeBlock--expandable bbCodeBlock--quote js-expandWatch"> <div class="bbCodeBlock-title"> <a href="/forums/goto/post?id=314153" class="bbCodeBlock-sourceJump" rel="nofollow" data-xf-click="attribution" data-content-selector="#post-314153">doomed4ever said:</a> </div> <div class="bbCodeBlock-content"> <div class="bbCodeBlock-expandContent js-expandContent "> Have to agree. Its very easy pay what you owe and pay it now no excuses. Rest is all bull and and im sure if it was any other group they would have been damned to the pit. Thank god I dont play their anymore but it really gauls me to see decent players getting screwed like this. No payment = getting screwed in my book! Last week example I visited a BM casino in Copenhagen - won and cashed out! Imagine them asking me to come back 8 or 12 or 15 days later for my payout! The forum reps response is lame to say the least in my humblest of views. </div> <div class="bbCodeBlock-expandLink js-expandLink"><a role="button" tabindex="0">Click to expand...</a></div> </div> </blockquote><br /> Comparing BM casinos to online isn&#039;t quite fair. BM casinos have cash on site with which to pay you. Online casinos do have processing issues, even for electronic transactions. Also, I don&#039;t think it&#039;s quite fair for European players to be criticizing casinos for late payments to US players, which, I&#039;m pretty sure is where most of the serious complaints are coming from. Remember, online gaming is still technically ILLEGAL here, so, I&#039;m sure there are a few extra hoops to go through re processors. This would also preclude them from being entirely transperant about some issues.</div>
 
<div class="bbWrapper"><blockquote data-attributes="" data-quote="DaveG39" data-source="post: 314297" class="bbCodeBlock bbCodeBlock--expandable bbCodeBlock--quote js-expandWatch"> <div class="bbCodeBlock-title"> <a href="/forums/goto/post?id=314297" class="bbCodeBlock-sourceJump" rel="nofollow" data-xf-click="attribution" data-content-selector="#post-314297">DaveG39 said:</a> </div> <div class="bbCodeBlock-content"> <div class="bbCodeBlock-expandContent js-expandContent "> Comparing BM casinos to online isn&#039;t quite fair. BM casinos have cash on site with which to pay you. Online casinos do have processing issues, even for electronic transactions. Also, I don&#039;t think it&#039;s quite fair for European players to be criticizing casinos for late payments to US players, which, I&#039;m pretty sure is where most of the serious complaints are coming from. Remember, online gaming is still technically ILLEGAL here, so, I&#039;m sure there are a few extra hoops to go through re processors. This would also preclude them from being entirely transperant about some issues. </div> <div class="bbCodeBlock-expandLink js-expandLink"><a role="button" tabindex="0">Click to expand...</a></div> </div> </blockquote><br /> This is, of course, all very true. As is the argument that cheques (cks) take much longer clearly... That&#039;s really not the point though.<br /> <br /> It&#039;s the<i> processing</i> of these payments. The acknowledgement and customer service.<br /> <br /> From what I understand, once some of these guys hit &#039;withdraw&#039; - the money just sat there until it was either a) gambled back or b) the rep was prodded and the casino eventually decided to (sometimes) do something about it.<br /> <br /> Totally unacceptable and separate to any &#039;transaction&#039;, &#039;postage&#039; or &#039;extra hoop&#039; issues.</div>
 
<div class="bbWrapper"><blockquote data-attributes="" data-quote="Slotster!" data-source="post: 314281" class="bbCodeBlock bbCodeBlock--expandable bbCodeBlock--quote js-expandWatch"> <div class="bbCodeBlock-title"> <a href="/forums/goto/post?id=314281" class="bbCodeBlock-sourceJump" rel="nofollow" data-xf-click="attribution" data-content-selector="#post-314281">Slotster! said:</a> </div> <div class="bbCodeBlock-content"> <div class="bbCodeBlock-expandContent js-expandContent "> I understand where you&#039;re coming from on this, but seriously - why? <br /> <br /> With the myriad of choice out there - why intentionally pick a casino with proven payout issues? That&#039;s insane. Ok, give them a chance to explain and make amends - but &quot;I will actually play there because the rep is nice&quot;... <br /> <br /> This is not a personal or particular &#039;dig&#039; - just a genuine question... <br /> <br /> Why would a player do that?<br /> <br /> It&#039;s no wonder the rogue casino operators get away with it for so long.<br /> <br /> I give up. </div> <div class="bbCodeBlock-expandLink js-expandLink"><a role="button" tabindex="0">Click to expand...</a></div> </div> </blockquote><br /> Slotster, <br /> <br /> I understand your point. I just don&#039;t join that casino just because Rep is so nice. I understand that some players are having some payout issues and I know Louise is doing her best to get that taken care of. Once the payout issues it straighten out then I might join their casino. I just wait to see more postived feedback before I join. <br /> <br /> Customer Service is #1 in my opinion. Customer Service take care of the problems in a timely matter. Without good customer Service like louise then we will have issues. I pretty sure that everything will be taken up to upper management. <br /> <br /> Customer Service is return customer!!! Of course I pick casino that do Payouts. <img src="/forums/styles/default/casinomeister/smilies/thumbsup.gif" class="smilie" loading="lazy" alt=":thumbsup:" title="Thumbsup :thumbsup:" data-shortname=":thumbsup:" /></div>
 
<div class="bbWrapper"><blockquote data-attributes="" data-quote="DaveG39" data-source="post: 314297" class="bbCodeBlock bbCodeBlock--expandable bbCodeBlock--quote js-expandWatch"> <div class="bbCodeBlock-title"> <a href="/forums/goto/post?id=314297" class="bbCodeBlock-sourceJump" rel="nofollow" data-xf-click="attribution" data-content-selector="#post-314297">DaveG39 said:</a> </div> <div class="bbCodeBlock-content"> <div class="bbCodeBlock-expandContent js-expandContent "> Comparing BM casinos to online isn&#039;t quite fair. BM casinos have cash on site with which to pay you. Online casinos do have processing issues, even for electronic transactions. Also, I don&#039;t think it&#039;s quite fair for European players to be criticizing casinos for late payments to US players, which, I&#039;m pretty sure is where most of the serious complaints are coming from. Remember, online gaming is still technically ILLEGAL here, so, I&#039;m sure there are a few extra hoops to go through re processors. This would also preclude them from being entirely transperant about some issues. </div> <div class="bbCodeBlock-expandLink js-expandLink"><a role="button" tabindex="0">Click to expand...</a></div> </div> </blockquote><br /> I live in Europe and it took 13 days for Slots Oasis to pay me back to Moneybookers on my latest withdrawal. That was after I had contacted support 3-4 times. I recently had a great run at Slotsoasis again (which I posted screenshots of in the winning screenshots thread) and cashed out 4000$ on the 9th. Thats 4 days ago, already over the stated &quot;2-3 days for Moneybookers withdrawals&quot;. Hopefully it won&#039;t take 13 days this time aswell.. <br /> <br /> Oh, played at jackpot capital couple of days ago, won a few bucks, cashed out, and received the money in under 24 hours....<br /> <br /> So I don&#039;t know where you get notion that this only affects US players from.</div>
 

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