888.com online was scammed

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Here, I've highlighted the important part of the email.

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I need more than that, come on.. ;)
 
If anyone actually thinks the 77yo grandfather was playing on their own account is kidding themselves.

Based on what has transpired thus far, it appears to me that the grandson was in total control of the account. If true, they are in breach of the terms of every online casino I know I.e. you cannot allow someone else to use your account.

IMO the only reason the OP looks as legit as they do is the fact that the casino is 888.
 
I see, so they're dead on arrival!

Bottom line insofar as discussing player issues goes is "yes, DOA". They won't cooperate with the PAB process -- after all, that's what scuttled their bid for Accredited status a while back -- and that pretty much ends the conversation. From what I can tell they believe they are big enough and rich enough that they don't need to bother themselves with things like the PAB process, or any player issue they don't wish to discuss, etc.

As I see it players are left with no option but to vote with their feet, and there's no argument quite as poignant as money walking out the door. Sometimes that's the only message that gets through.
 
I actually think it was the grandmother.

If anyone actually thinks the 77yo grandfather was playing on their own account is kidding themselves.

Based on what has transpired thus far, it appears to me that the grandson was in total control of the account. If true, they are in breach of the terms of every online casino I know I.e. you cannot allow someone else to use your account.

IMO the only reason the OP looks as legit as they do is the fact that the casino is 888.
 
If anyone actually thinks the 77yo grandfather was playing on their own account is kidding themselves.

Based on what has transpired thus far, it appears to me that the grandson was in total control of the account. If true, they are in breach of the terms of every online casino I know I.e. you cannot allow someone else to use your account.

IMO the only reason the OP looks as legit as they do is the fact that the casino is 888.

So, why can't 77 old grandfather (thouhg I am a woman) play on his account ? How is that clear to you ? You just believe what you believe and don't want to hear anything else, right? If a player is older than 50 he shouldn't be allowed to play at all, cause it's already obvious that their grand kids are the players ? or there is a better idea. First let them deposit and than block and take their money, they were not allowed to register, we are too old for that and don't have right to play in casino.
 
So, why can't 77 old grandfather (thouhg I am a woman) play on his account ? How is that clear to you ? You just believe what you believe and don't want to hear anything else, right? If a player is older than 50 he shouldn't be allowed to play at all, cause it's already obvious that their grand kids are the players ? or there is a better idea. First let them deposit and than block and take their money, they were not allowed to register, we are too old for that and don't have right to play in casino.

What do you mean play on his account?? I'm supporting you and now you're playing on someones account? :what:

Nifty.. :notworthy

Wait a minute do you mean your account or someone else??
 
What do you mean play on his account?? I'm supporting you and now you're playing on someones account? :what:

Nifty.. :notworthy

I mean - Why can not a 77 year old grandfather (as he called me, cause he can not remember my gender) play on his ( his - means his own) account ?
 
I mean - Why can not a 77 year old grandfather (as he called me, cause he can not remember my gender) play on his ( his - means his own) account ?

Odd request but can you have your grandson do a video of yourself trying to login to your 888 account? Seems many would like to confirm you're not a minor but rather in the golden years. Do a cell phone video.. :thumbsup:

You like doing videos, right? :)
 
Odd request but can you have your grandson do a video of yourself trying to login to your 888 account? Seems many would like to confirm you're not a minor but rather in the golden years. Do a cell phone video.. :thumbsup:

You like doing videos, right? :)

But it would mean nothing. Non believers (or casino employees) will say that that grandson asked his grand mother to do so and it really will proove nothing I don't see how it can help to prove anything. To 888.com even a photocopy of my ID and photos of my credit card were not enough proof !
By their logic my grandson used my name, my account, My ID, my credit card, my funds..
 
But it would mean nothing. Non believers (or casino employees) will say that that grandson asked his grand mother to do so and it really will proove nothing I don't see how it can help to prove anything. To 888.com even a photocopy of my ID and photos of my credit card were not enough proof !


You're trying to gain support in a public forum, that's easy as Nifty has pointed out. Take a cell video, or cam video of you logging into your 888 account just like you've shown in the OT. Show us a 77 year old player and we can go from there as to whether you got ripped off or not. JMO :thumbsup:
 
Watch the video from the beginning till the and there is no conflict in true balance. Everything is ok with the video, You must watch carefully if you wan't to understand what's going on and only after that try to give me some advice. That's if you are interested in the subject and if you are not, why even bother yourself ?

I couldn't get past the first five minutes. There needed to be a narrative so I could figure out what I was supposed to be looking for and what the complaint was exactly about. The video was a waste of time.

They do not have the proof of it of course. I only admitted he is translating and helping with some advice. And he is typing, so what ?
So what? Then he is acting as your surrogate and in fact is probably playing as well. Grandma is probably out making a pot of tea while the boy is here typing away. In fact, granny probably has no clue what her grandson is doing - which I find despicable.

You're trying to gain support in a public forum, that's easy as Nifty has pointed out. Take a cell video, or cam video of you logging into your 888 account just like you've shown in the OT. Show us a 77 year old player and we can go from there as to whether you got ripped off or not. JMO :thumbsup:
I'd like to see a video of granny playing perfect strategy with a live dealer for a prolonged period of time - alone. No grandson telling her which cards to keep or what to fold. If this person is serious, it can be done by morning's end. Since her account is locked at 888, she can open one up at 32red, Betfred, Bet365, etc., right now and use their live dealers. That would be acceptable.

Don't come to this forum with bullshit. Show me a video with you playing blackjack unassisted.

edited to add: here is a list of Accredited casinos with live dealers. I'd like to see this video within the next couple of hours. Thanks!
Link Outdated / Removed
 
But it would mean nothing. Non believers (or casino employees) will say that that grandson asked his grand mother to do so and it really will proove nothing I don't see how it can help to prove anything. To 888.com even a photocopy of my ID and photos of my credit card were not enough proof !
By their logic my grandson used my name, my account, My ID, my credit card, my funds..

That's the excuse they are using, but the REAL reason may be something I noticed in Max's warning.



•a player filed a PAB against 888 -- they had been ejected from the casino for "employing a gaming strategy" -- and when asked they submitted the requested signed statement.
•through the forum rep -- who acts as the go-between to the casinos and/or head office -- the casino's reply was "operations have given their answer to him and it won't change".
•we said "thank you but we need to see the case details", they ignored those requests.
•when asked why they were not honouring their agreement to discuss the player's case after the requested statement had been provided they said "there was no point".
•after many attempts to get them to state whether they would discuss the player's case or not they finally replied (again, through the forum rep) "due to the fact that the issue was resolved they are not willing to share any details on this issue".
•the player reported that 888 hadn't bothered to contact him, never mind offering a resolution. Presumably the casino people mean that they "resolved" it to their satisfaction. Hardly the same thing.

What got their attention is the "system" you have been using, increasing bets after a loss. Add to this a belief that this is the Grandson playing on the Grandmother's account, they can not only eject you from the casino, but confiscate the money.

Their evidence for this seems to rest on a confession they claimed you made in an email to them. You should still have all the emails you sent, and it would be interesting to see the one they believe is a confession. If this confession evidence can be refuted, 888 have nothing substantive to base a confiscation of the winnings on. The fact that your Grandson acted as your English translator just won't fly on it's own (except for the GRA maybe:rolleyes:). If they come up with a different reason for non payment, that won't fly here either.

Since a PAB isn't the way forward, the PAB rules don't apply as they are aimed at helping the operator deal with the problem in private between themselves and the mediator. 888 don't want that, they are not interested in a mediated solution, they have decided what is going to happen, and are going to stick to it.

What makes this tale hard to accept is the idea of a 77 year old Granny as one of the best disciplined advantage players around, and with the monetary means to high roll in 6 digit numbers. Your confidence in playing bets as high as you do means you have been playing for quite some time.

Although 888 has locked you out, you could still demonstrate this by having your grandson take a video of you sat in front of a PC playing high stakes Blackjack at another casino. It would show that you are capable and confident enough to do this. The screen videos show the gameplay, but not who is doing it.

Your story about the video was that your grandson did them, so they could not demonstrate any actual bets as he couldn't risk losing $100 on your account.

This is bollocks because,

1) You have $130+ in there, so losing a few hundered bucks to prove a point is nothing to you.
2) Screen recorder doesn't care who is playing, so there is no reason why YOU could not play your account once your grandson had started the screen recording software.
 
Don't come to this forum with bullshit. Show me a video with you playing blackjack unassisted.

edited to add: here is a list of Accredited casinos with live dealers. I'd like to see this video within the next couple of hours. Thanks!
Link Outdated / Removed

First of all, please be polite , young man, I am much older than you. And secondly, I am not your clown, maybe somebody else wants to see my video juggling with fire ?
I am not here for that, to amuse you, I just warned people and you are free to believe what you want. And what perfect strategy are you talking about ? If you know blackjack, you must know that there are no perfect strategies, just basic strategy and it's not perfect, in the end you still loose. So I DID NOT PLAY PERFECT BASIC STRATEGY ! And I've never admitted my grandson is not helping me, sometimes he used to give me advices, that's not forbidden by contract or law. Even during live play players give each other advices..And who is going to tell me what my grandson should do or should not in my house ? you ?? should he tell me something, or should he be still ? or even should not enter my room while I am playing ? Maybe that's also breach of contract ? It's insane ! and it's getting annoying already. The fact is - I am a fair player, won in a fair game, 888.com is a cheater and scammer, cause they took my money away without any evidences and not during fair game, that's it. and I am not going to try any live blackjack anymore, cause I just don't trust them. And as far as nobody can here really investigate my case, cause 888 is not cooperating, this is my last post. You can make your own conclusions. Good Bye everyone.
 
Well Granny, I hope I have as much zip when I'm 77 as you supposedly do. Attach Removed (Old not found)

And if there is no Granny then I think we'll all remember this as the case of The Video Making Granny Who Claimed To Be A Whiz At Live Dealer Blackjack But Couldn't Be Arsed To Prove A Damn Thing And Then Conveniently Left The Building (as inspired by the great Daryl Zero).
 
First of all, please be polite , young man, I am much older than you. And secondly, I am not your clown, maybe somebody else wants to see my video juggling with fire ?
I am not here for that, to amuse you, I just warned people and you are free to believe what you want. And what perfect strategy are you talking about ? If you know blackjack, you must know that there are no perfect strategies, just basic strategy and it's not perfect, in the end you still loose. So I DID NOT PLAY PERFECT BASIC STRATEGY ! And I've never admitted my grandson is not helping me, sometimes he used to give me advices, that's not forbidden by contract or law. Even during live play players give each other advices..And who is going to tell me what my grandson should do or should not in my house ? you ?? should he tell me something, or should he be quite ? or even should not enter my room while I am playing ? Maybe that's also breach of contract ? It's insane ! and it's getting annoying already. The fact is - I am a fair player, won in a fair game, 888.com is a cheater and scammer, cause they took my money away without any evidences and not during fair game, that's it. and I am not going to try any live blackjack anymore, cause I just don't trust them. And as far as nobody can here really investigate my case, cause 888 is not cooperating, this is my last post. You can make your own conclusions. Good Bye everyone.

You are here to warn others, far from running away when the going gets tough, surely you should be making every possible effort to shoot down every piece of "evidence" 888 has used against you. If you can destroy all their evidence, you will have PROVED that they have simply made up a load of bullshit so that they can rob you of $100K and make it look legit.

What is also suspicious is that we know this is the grandson typing after having translated into English, yet what we have here is an emotional outburst that does not seem to have benefited from the calming down expected were the outburst to have been fired at the grandson, and then translated, and only then posted. It looks more like the grandson really FELT the emotions, not merely translated them for grandma.

This only goes to support 888's case that it is the grandson using the grandmother's details and funds to play blackjack. This goes beyond merely providing advice and translation, and is against the terms of not only 888, but every single casino out there.

It is a shame that 888 don't cooperate with PAB, as if they did they would probably be proved right, whereas now we think they are probably right, but there is still the suspicion that they might have pulled a stunt on you because of your "gaming strategy" since they have a history of "pulling stunts" rather than paying other players who appear to be using a strategy at the tables.
 
What is also suspicious is that we know this is the grandson typing after having translated into English, yet what we have here is an emotional outburst that does not seem to have benefited from the calming down expected were the outburst to have been fired at the grandson, and then translated, and only then posted. It looks more like the grandson really FELT the emotions, not merely translated them for grandma.

This. Pretty safe to assume at this point that we have a classic case of a guy using his grandma's credit card and informations to play. Like Bryan said earlier, grandma is probably in the kitchen baking pies and have no idea of what's going on here.

Thanks for losing everyone's time and good riddance.
 
First of all, please be polite , young man, I am much older than you...
Well, I guess you've put me in my place.


And secondly, I am not your clown, maybe somebody else wants to see my video juggling with fire ?
No - we want to see you playing blackjack with a live dealer - without assistance - and playing perfect basic strategy. :D

If you can't be arsed to spend five minutes to sign up at a casino, set up a video camera and play for a few minutes then our conclusions are pretty much spot on: You are using your grandmother's ID docs and bank account to play at a casino.

You should be able to do this by lunchtime. No clown videos please.
 
He can't leave yet. Columbo is supposed to pull his wig off in the final scene leaving him standing there in a dress and earrings.

Hang on.... Maybe that's Scooby Doo.

He'd have gotten away with it too if it wasn't for you meddling kids.
 
Well, I guess you've put me in my place.



No - we want to see you playing blackjack with a live dealer - without assistance - and playing perfect basic strategy. :D

If you can't be arsed to spend five minutes to sign up at a casino, set up a video camera and play for a few minutes then our conclusions are pretty much spot on: You are using your grandmother's ID docs and bank account to play at a casino.

You should be able to do this by lunchtime. No clown videos please.

I just could not leave this without answer !
I may not have a video camera, this idea did not occur to you, sir ? You think I should buy one to prove you something? Even If I had a camera It would be very difficult to show myself and what's happening on the screen sharply enough, so that no questions were left ! It means I must buy some expensive HD camera and try to find some good angle so that game on the screen and myself both could be seen perfectly well... and even If I did so , all this effort would not bring me back my money. You know this perfectly well, that's why you are telling me to do so. That makes me think that lots of people are working for casinos here, you can tell by their answers. Are you one of them ? Let's make a deal: Sign some sort of contract between me and you - I manage to show myself and my game play in live casino for half an hour and post this video on youtube and you guarantee me that after this you will make 888.com unblock my account and let me withdraw all my winnings. Do you agree, sir ?

p.s. about emotions, I made him to translate so that it sounded emotional, very simple.
 
I just could not leave this without answer !
I may not have a video camera, this idea did not occur to you, sir ? You think I should buy one to prove you something? Even If I had a camera It would be very difficult to show myself and what's happening on the screen sharply enough, so that no questions were left ! It means I must buy some expensive HD camera and try to find some good angle so that game on the screen and myself both could be seen perfectly well... and even If I did so , all this effort would not bring me back my money. You know this perfectly well, that's why you are telling me to do so. That makes me think that lots of people are working for casinos here, you can tell by their answers. Are you one of them ? Let's make a deal: Sign some sort of contract between me and you - I manage to show myself and my game play in live casino for half an hour and post this video on youtube and you guarantee me that after this you will make 888.com unblock my account and let me withdraw all my winnings. Do you agree, sir ?

p.s. about emotions, I made him to translate so that it sounded emotional, very simple.

Ummm. Who am I speaking to? Grandma or the grandson? If it's grandma, how did you learn English so quickly? If this is the grandson speaking for grandma, what did you do with your camera?
 
Oh eff it. This is a bloody waste of time. Go find some other place to run your scam.

Using your grandmother's IDs and bank accounts...you ought to be thrown in jail. I hope 888.com reports you to Interpol and/or your local police department. I loathe people like you.
 
Ummm. Who am I speaking to? Grandma or the grandson? If it's grandma, how did you learn English so quickly? If this is the grandson speaking for grandma, what did you do with your camera?

He translates very fast..also gives me some ideas, it does not matter who is talking right now, you asked for proof, so you'll get Grandma playing blackjack on the video, if you guarantee that all my funds from 888 will be on my bank account after this. So, is it a deal ? If yes, please, write to me in pm about details of how we sign a contract.
 
Oh eff it. This is a bloody waste of time. Go find some other place to run your scam.

Using your grandmother's IDs and bank accounts...you ought to be thrown in jail. I hope 888.com reports you to Interpol and/or your local police department. I loathe people like you.

So, everything is clear with you...And I hate people like you.
 
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