Hi,
I just finished playing out a sign-up bonus, or so I thought, at 7sultans. What happened was I deposited the $50, which comes with a $70 bonus. The WR is 10 times equaling $1,200 and the bonus isn't credited until the next day. So, I went ahead wagered the $1,200 this afternoon and eventually lost the $50 deposit as I got close and eventually passed the WR (thats MG Viper for ya, but expected). Anyway, I called and e-mailed to verify I met the WR, so that when the bonus was applied I could do a cash-in. I was suprised to hear that one can only meet the WR *after* the bonus. They said that rule is in the T & C, but no where could I find a rule stating that the WR must be met after an account is credited with the bonus.
So my question is, should I try to fight this by communicating with fortune lounge support and attempt to convince them their T & C doesn't say you have to meet the WR after a bonus is applied? Or should I just suck it up and hope that (Microgramming Viper) software will deviate from its behavior of conviently producing terrible losing streaks once the WR are met?
BTW, support from fortune lounge was very fast in replying to my first e-mail, which stated I hadn't met the WR, but when I sent another e-mail asking exactly which T & C rule stated one must wager the WR only after a bonus is applied, they haven't replied yet. And I only play blackjack.
Suggestions and comments are extremely welcom!
Thanks,
Tim
I just finished playing out a sign-up bonus, or so I thought, at 7sultans. What happened was I deposited the $50, which comes with a $70 bonus. The WR is 10 times equaling $1,200 and the bonus isn't credited until the next day. So, I went ahead wagered the $1,200 this afternoon and eventually lost the $50 deposit as I got close and eventually passed the WR (thats MG Viper for ya, but expected). Anyway, I called and e-mailed to verify I met the WR, so that when the bonus was applied I could do a cash-in. I was suprised to hear that one can only meet the WR *after* the bonus. They said that rule is in the T & C, but no where could I find a rule stating that the WR must be met after an account is credited with the bonus.
So my question is, should I try to fight this by communicating with fortune lounge support and attempt to convince them their T & C doesn't say you have to meet the WR after a bonus is applied? Or should I just suck it up and hope that (Microgramming Viper) software will deviate from its behavior of conviently producing terrible losing streaks once the WR are met?
BTW, support from fortune lounge was very fast in replying to my first e-mail, which stated I hadn't met the WR, but when I sent another e-mail asking exactly which T & C rule stated one must wager the WR only after a bonus is applied, they haven't replied yet. And I only play blackjack.
Suggestions and comments are extremely welcom!
Thanks,
Tim