- Joined
- Jan 12, 2007
- Location
- Glendale, Arizona (nationwide)
Hi, a couple of weeks ago, I deposited $25.00 at 7 Reels and received a 400% bonus. I asked casino chat what games was I allowed to play, he said any games were allowed. I played for quite a while, as you can imagine, the play through was massive. I started playing video poker, jacks or better. That's when I hit an all diamond Royal Flush that paid $4,000.00. I went directly to casino chat and asked what my play through amount was. He said 2,067, so I returned to play. When I reached $3,500.00, I inquired again and he said that I was good to go! So I immediately requested a withdrawal. As expected, the required documentation was a major task. Three days ago, I spoke to 7 reels security and was told that my verification process was approved. Then two days ago I received an email saying that withdrawal request was declined. It said "We hereby inform you that your payout request has been declined due to the fact that your account has been randomly chosen for a Verification Process." I called and was told that the process takes 7 business days. In the meantime, my $3,500.00 winnings were put back into my players account. This all made me a bit nervous. I've never won this much money online. Well, about four more days to go, then I'll request my withdrawal again. If anyone has any feedback, that could help me get some sleep. it would be appreciated. Frank...
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