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3Dice and CC withdrawal

Laurie, I have been following this thread and I don't understand something. You have charges coming on your Netspend card that you didn't make? If that's the case, then somebody besides Netspend is making those charges. So, I would be cornering Enzo about it. Also, I have my weekly check deposited to my Netspend card and it is always there 24 hours ahead of when it is suppose to be because Netspend posts deposits immediately as well as charges. Some charges will show up as pending and some go thru immediately. And I'm not talking about just casino charges. Gas will show up as pending, Walmart comes out immediately.

I think that something is out of whack on 3Dice's end. Or maybe I don't understand the problem.

I can only hope that all works out OK. But trust me, I feel your pain. You are a better person than me 'cause by now, I would be Enzo's/Netspend's worst nightmare. LOL!!
 
ok think its worked out now

called netspend for the last time i hope and this is what i was told and imo to be the truth(holding my breath), i guess if you want something done you just have to do it and keep after it yourself....3- dice did not double charge as stated by the last sup. i talked too, they knew that 3- dice was a gaming site, so hence the 7 day waiting period and not being able to cancel it, had it been a charge from joe blows gas station it would have been taken off right then, they did say they do this for the protection of the card holder so that they(any online casino) will not come back and double dip as some have done in the past. they also have rejected the 1k payment 3- dice did indeed send, so now it is up to 3- dice to collect that, i have asked that enzo mail me the money by check or even tie it to a pidgeons(sp) butt, dont really care how it gets here as long as i have it in a timely manner, worst case, he could say "well laurie we will have to wait till they send it back to us and that could take some time"(worst case). i need to express to everyone my sorrys for comming on here and whinning like a baby but at the time i didnt know what was going on and if i was being screwed over or not.i have asked that enzo come on here to put in his 2 cents about netspend and the c.c withdrawal issue, i as many i think would like to hear his thoughts on this matter!! again it was not a 3- dice problem just the usuall its getting harder for the american player to have decent options,depositing and withdrawing........... laurie:)a.k.a perry mason p.i:D
 
Well, Laurie, I apologize because, guess what, I looked at my Netspend account just now and you know what I found, I double dip from Club World. One is sitting in pending and one is already charged. It's that dzag stuff that shows up when you deposit there. If this doesn't clear up by tomorrow, I'm on fire too. The deposits I make to Rivals go thru just fine, or I am saying that now but who knows. Looks like I might be re-evaluating my depositing method. Or just not at all. What a mess!!!
 
anniemac said:
Well, Laurie, I apologize because, guess what, I looked at my Netspend account just now and you know what I found, I double dip from Club World. One is sitting in pending and one is already charged. It's that dzag stuff that shows up when you deposit there. If this doesn't clear up by tomorrow, I'm on fire too. The deposits I make to Rivals go thru just fine, or I am saying that now but who knows. Looks like I might be re-evaluating my depositing method. Or just not at all. What a mess!!!
Click to expand...
......im so sorry as i know what your going thru, i just hope that when you call them , they know it not to be a gaming site or it will take 7 days for the pendings to come off and if i remember right if its over 100.00 its longer maybe 30 days, my last pends come off at midnight tomorrow but most at midnight tonight.net spend always worked so well for me in the past, ill give it another chance but if it does this again, im like you may have to look for a better route or either start playing in fun mode or one of those 10.00 n/d tournys at 3- dice...................laurie
 
Sorry AnnieMac, i cant believe they didnt make any changes since my big todo the last time CW double dipped me. I still have my account uninstalled since that day.


Laurie: Im glad you finally found out what happened, I guess my instincts were right. It is really getting rough and its not fair. If netspend will let you make a deposit it should take one too?

Wanna know whats really ironic about this whole US banned thing. Remember when I put up that G.A. quiz in the attic from the Today Show last week? The funny thing is how the Today show talked about the rise of online gambling and how it effects addicts and made NO MENTION or said "BTW" online gambling is illegal in the USA now in most states AND They even went as far to say "its so easy these days to just use your credit card and make a deposit" Not one person on the Today Show said that it was illegal, they just sat there and nodded their heads then we have this crap going on behind closed doors? They know damn welll ppl are depositing with CC's and openly too.
 
babs7262 said:
Sorry AnnieMac, i cant believe they didnt make any changes since my big todo the last time CW double dipped me. I still have my account uninstalled since that day.


Laurie: Im glad you finally found out what happened, I guess my instincts were right. It is really getting rough and its not fair. If netspend will let you make a deposit it should take one too?

Wanna know whats really ironic about this whole US banned thing. Remember when I put up that G.A. quiz in the attic from the Today Show last week? The funny thing is how the Today show talked about the rise of online gambling and how it effects addicts and made NO MENTION or said "BTW" online gambling is illegal in the USA now in most states AND They even went as far to say "its so easy these days to just use your credit card and make a deposit" Not one person on the Today Show said that it was illegal, they just sat there and nodded their heads then we have this crap going on behind closed doors? They know damn welll ppl are depositing with CC's and openly too.
Click to expand...
i think the club world thing with annie is related to the netspend card as they (netspend) tried to tell me they(clubworld) had also did it and then came back and said no that pend came off, its just the 3- dices that are pending...........its my gut feeling that its all to do with netspend and as the lady said if its a online casino, they" may" have a 7 day pend put on it if under 100.00 and i love what she said" its to protect the card holder". as far as it being legal or illegal , netspend did tell me that its fine to use the card at online casinos ,so to me they are saying use the card but be prepard for a poss. pend to your acct if its deemed to be a gambling site, i have had a different answer each time i have talked to someone but the last one tonight made the most sense ...........laurie:)
 
lauriejim said:
i think the club world thing with annie is related to the netspend card as they (netspend) tried to tell me they(clubworld) had also did it and then came back and said no that pend came off, its just the 3- dices that are pending...........its my gut feeling that its all to do with netspend and as the lady said if its a online casino, they" may" have a 7 day pend put on it if under 100.00 and i love what she said" its to protect the card holder". as far as it being legal or illegal , netspend did tell me that its fine to use the card at online casinos ,so to me they are saying use the card but be prepard for a poss. pend to your acct if its deemed to be a gambling site, i have had a different answer each time i have talked to someone but the last one tonight made the most sense ...........laurie:)
Click to expand...

Now I am confused, I thought they rejected the 1K because it was gambling related and now they are telling you in the bolded text above that it is now Ok ???? :confused::confused::confused::confused::confused:
 
RobWin said:
Now I am confused, I thought they rejected the 1K because it was gambling related and now they are telling you in the bolded text above that it is now Ok ???? :confused::confused::confused::confused::confused:
Click to expand...
to deposit with yes but not to recieve withdrawals, i know i dont know what to think also:eek: from now on i will deposit with netspend, withdraw with my q.t or check until i find something better....
 
RobWin said:
Good gawd,, that doesn't even make any good sense...but I guess that's Netspend for you !!!
Click to expand...
im tired of all the calls to them, maybe annie will call them a few times and we can see what they tell her, like i said each time a different story told to me and it just doesnt add up, all of a sudden peeps accts are in the neg, now we think we know why or do we really know all the facts yet, who knows, but i can say that they did say 3- dice did not double charge, those were pends and pends only.................laurie
 
Trust me Laurie, I will be calling Netspend. The funny thing is that I have another deposit to Club World that was made after the one that they have doubled and it is fine. Does this make any sense at all? I swear that this is the first time anything like this has come up. Glad I hadn't played much this week or I would be in a bind.
 
i went through the same thing with netspend at 3dice for a while too. it looks like a double charge, but one will always drop off in 30 days. i can assure you it had nothing to do with 3dice as bob worked his butt off trying to resolve the issue. contacting netspend did little good as they stated the 30 day "hold" cannot be reversed and it was like pulling teeth to get any kind of rational answer. how a prepaid card ends up with a negative balance defeats the purpose of a prepaid card and the netspend reps had a heck of a time trying to explain to me how they extended unrequested credit to me on a prepaid card. i have not experienced this problem for a while now so i thought it was a resolved matter.

in summary, i think it's definitely at netspend's end and not 3dice, but don't worry about the charges as they will drop off and 3dice will try to make up for the inconvenience (in my experience.) however, i don't know how clubworld will deal with this situation but i hope they handle it efficiently on par with their good reputation this time.
 
my ? is how does all these
-51 -71 752 ((example)
do to say a credit report
does it reflect back on them

I know that like in Babs case
using her debit card had to hurt her
in some way with her bank an
with future creditors

and for ya'll's sake i hope not

tempers can flare when money
is lost or misplaced we all need to
count to 10 an then think before
we post I really hope all goes well

Cindy
 
Hi Guys,

First off, just to make this clear, I chose not to respond in this thread until the issue was resolved. We spoke daily with Laurie on chat, I called her over the issue, and we've had numerous lengthy calls with incapable netspend staff in an effort to get this straightened out. All I could've added to this thread was that yes indeed we sent out the withdrawal the day Laurie requested it and no we never doubled any charges.

There's two separate issues in this case. The issue of the double-charge is the oldest netspend issue. It has happened several times before, and with several processors on our end (we switched processors in an effort to avoid it to happen again!). We have gone through a lot of effort and hours of futile communication trying to help netspend resolve this issue. At one point in time we actually allocated engineers to it just to be able to give netspend a technical pointer on where to look. (It's not really a double charge, its a pending hold on top of an accepted capture. Netspend is either accepting a capture without clearing the matching hold - or accepting a hold without funds on the card.). To make matters worse, they are charging the customers for this (a debit card that goes negative ?? funds taken off on recharge ??), AND they've clearly instructed their helpdesk to put the blame at the vendor.

Their behavior is not just unprofessional, it seems impossible to get anyone on support that can even see what's going on. ("its a double charge" - insist it is not - "oh yes its a hold, the vendor's fault" - insist it is not - "indeed, our bad it will drop off in 7 days" - insist you wont accept that, and they'll connect you to someone else for the exact same scenario to repeat..). There is basically nothing the vendor can do to resolve this issue, we've sent emails, faxes, made calls and all to no avail. Customers that do manage to get the holds removed tell us it is because of their persistence and in some cases aggression towards the Netspend helpdesk.

The withdrawal issue is a new one for us. Laurie's withdrawal left the 3Dice offices the day she requested it, and our processors office the day after. (the request was made around midnight - else it would've been the same day.) That is the point in time where the (electronical) funds leave our accounts and arrive at netspend. The three-to-five (now seven-to-10) is the number that was given us by netspend themselves as on how long it would take them to process the CFT transaction. (Withdrawals at 3Dice don't take any time. Checks take time at the postal services and VISA withdraws take time at the issuing bank.). From that point on, netspend has not just held the funds for an exuberant 11 days, they topped it of by denying the existence of the transaction, once again blaming the vendor for a mistake they made. Obviously we will accommodate Laurie's withdrawal ASAP.

Having said all that, many hundreds of netspend transactions, both deposit and withdrawal are processed daily at 3Dice, and we see relatively few problems. But when things do go haywire, expect netspend to charge you, deliver substandard support and blame the vendor. I strongly feel that a company like netspend can only exist because of the current US legislative situation, and I'm starting to see similarities with the prohibition. (Netspend - the moonshine cc). Lets hope another issuer sees a business opportunity here to take over netspend's share of the market.

Kindest regards,

Enzo
 
3Dice said:
Hi Guys,
It has happened several times before, and with several processors on our end (we switched processors in an effort to avoid it to happen again!).
Kindest regards,

Enzo
Click to expand...

:eek::eek::eek: Enzo, you didn't switch my Bank "Wire Transfer" Processor that gets my cashout Wire Transferred to me in three days did you ??? Say it ain't so...:eek2:
 
RobWin said:
:eek::eek::eek: Enzo, you didn't switch my Bank "Wire Transfer" Processor that gets my cashout Wire Transferred to me in three days did you ??? Say it ain't so...:eek2:
Click to expand...

Hi RobWin,

Absolutely not ! (remember when the seperate 'netspend' deposit option was introduced ? VISA option is old processor - NETSPEND option is new one). Never fix something that isn't broken ! ;)

Enzo
 
3Dice said:
Hi Guys,

First off, just to make this clear, I chose not to respond in this thread until the issue was resolved. We spoke daily with Laurie on chat, I called her over the issue, and we've had numerous lengthy calls with incapable netspend staff in an effort to get this straightened out. All I could've added to this thread was that yes indeed we sent out the withdrawal the day Laurie requested it and no we never doubled any charges.

There's two separate issues in this case. The issue of the double-charge is the oldest netspend issue. It has happened several times before, and with several processors on our end (we switched processors in an effort to avoid it to happen again!). We have gone through a lot of effort and hours of futile communication trying to help netspend resolve this issue. At one point in time we actually allocated engineers to it just to be able to give netspend a technical pointer on where to look. (It's not really a double charge, its a pending hold on top of an accepted capture. Netspend is either accepting a capture without clearing the matching hold - or accepting a hold without funds on the card.). To make matters worse, they are charging the customers for this (a debit card that goes negative ?? funds taken off on recharge ??), AND they've clearly instructed their helpdesk to put the blame at the vendor.

Their behavior is not just unprofessional, it seems impossible to get anyone on support that can even see what's going on. ("its a double charge" - insist it is not - "oh yes its a hold, the vendor's fault" - insist it is not - "indeed, our bad it will drop off in 7 days" - insist you wont accept that, and they'll connect you to someone else for the exact same scenario to repeat..). There is basically nothing the vendor can do to resolve this issue, we've sent emails, faxes, made calls and all to no avail. Customers that do manage to get the holds removed tell us it is because of their persistence and in some cases aggression towards the Netspend helpdesk.

The withdrawal issue is a new one for us. Laurie's withdrawal left the 3Dice offices the day she requested it, and our processors office the day after. (the request was made around midnight - else it would've been the same day.) That is the point in time where the (electronical) funds leave our accounts and arrive at netspend. The three-to-five (now seven-to-10) is the number that was given us by netspend themselves as on how long it would take them to process the CFT transaction. (Withdrawals at 3Dice don't take any time. Checks take time at the postal services and VISA withdraws take time at the issuing bank.). From that point on, netspend has not just held the funds for an exuberant 11 days, they topped it of by denying the existence of the transaction, once again blaming the vendor for a mistake they made. Obviously we will accommodate Laurie's withdrawal ASAP.

Having said all that, many hundreds of netspend transactions, both deposit and withdrawal are processed daily at 3Dice, and we see relatively few problems. But when things do go haywire, expect netspend to charge you, deliver substandard support and blame the vendor. I strongly feel that a company like netspend can only exist because of the current US legislative situation, and I'm starting to see similarities with the prohibition. (Netspend - the moonshine cc). Lets hope another issuer sees a business opportunity here to take over netspend's share of the market.

Kindest regards,

Enzo
Click to expand...
...............thank you enzo, im glad you came on and said what ive been trying too explain all along.:) ....................laurie
 
Thank you 3 Dice for your post - I have personally had no problems with Netspend. I will continue to use my card for deposits ( as it is my only option) but if any problem ever arises I now know where the problem stems and will be very vocal they be the one who fix the issue. Thanks again for the informative post.:notworthy
 
Just wanted to give a heads up on my double dip from Club World. All cleared up this morning. The actual deposit was made on the 20th and the two hits were on the 26th. I made a small deposit on the 24th and it came thru fine. How utterly strange? Went back thru all deposits just to make sure and all seem fine. Very very strange.
 
anniemac said:
Just wanted to give a heads up on my double dip from Club World. All cleared up this morning. The actual deposit was made on the 20th and the two hits were on the 26th. I made a small deposit on the 24th and it came thru fine. How utterly strange? Went back thru all deposits just to make sure and all seem fine. Very very strange.
Click to expand...
..........this is just a thought and a thought only, but if netspend did this to x amount of people and held the funds for 7-30 days or not held (who knows), wouldnt they be getting interest from x bank that they are using or making money somehow on this, at the same time blaming the vendor and trying to throw everyone off with different stories, just a thought, im watching way to much court t.v:D..........wheres nash or rob the bank experts when you need them?:D..
 
its comming down

laurie

Account No.:

Thursday, March 27, 2008
Available Balance* : ($136.54)



3DICE.COM
With Card
$45.00



3DICE.COM
With Card
$49.00



3DICE.COM
With Card
$71.00....................................the last drop off tonight at midnight and ill be at a pos. bal. again:)
 
lauriejim said:
..........this is just a thought and a thought only, but if netspend did this to x amount of people and held the funds for 7-30 days or not held (who knows), wouldnt they be getting interest from x bank that they are using or making money somehow on this, at the same time blaming the vendor and trying to throw everyone off with different stories, just a thought, im watching way to much court t.v:D..........wheres nash or rob the bank experts when you need them?:D..
Click to expand...
SLEEP TYPING:D:D.....Personally, I am not sure what to make of the whole entire situation. I try to stay out of most 3 DICE threads based on my past experiences and in fairness to all parties. That said there is one sentence in Enzo's post that disturbs me and is sorta deja vu in a different way but as per a prior agreement with Enzo I will not enter a debate. I guess the real issue Laurie is you getting paid and other than what I mentioned above, I will leave it at that!:)
 
lauriejim said:
..........this is just a thought and a thought only, but if netspend did this to x amount of people and held the funds for 7-30 days or not held (who knows), wouldnt they be getting interest from x bank that they are using or making money somehow on this, at the same time blaming the vendor and trying to throw everyone off with different stories, just a thought, im watching way to much court t.v:D..........wheres nash or rob the bank experts when you need them?:D..
Click to expand...
Nice pun I hope:D
 
Double dip?

Maybe I'm having a blonde moment but I am not understanding this Netspend, casino, processor double dipping stuff, and here's why... When I load my card I get a slip showing balance, but even if I don't, I go online and check to make sure all is ok. After that, I deposit at casino and when I am done playing I go to netspend and check and see what my balance shows, so far it has showed still full, but with casino transaction pending still, so I assume that has to come off balance yet. That being said, how do they double dip if your your funds are not there, wouldn't the transaction be declined? Because Netspend to my knowledge, and its vast being a week old, lol doesn't let you withdrawal more than you have. How can anyone (merchants) w/d more than you have in account making you negative? Do they have different rules for merchants letting them take out over your limit but won't let the owner do it? I hope I explained this right. Sorry people but im sooooo confused! :confused:
 
Last edited:
Lisa10xxx said:
Maybe I'm having a blonde moment but I am not understanding this Netspend, casino, processor double dipping stuff, and here's why... When I load my card I get a slip showing balance, but even if I don't, I go online and check to make sure all is ok. After that, I deposit at casino and when I am done playing I go to netspend and check and see what my balance shows, so far it has showed still full, but with casino transaction pending still, so I assume that has to come off balance yet. That being said, how do they double dip if your your funds are not there, wouldn't the transaction be declined? Because Netspend to my knowledge, and its vast being a week old, lol doesn't let you withdrawal more than you have. How can anyone (merchants) w/d more than you have in account making you negative? Do they have different rules for merchants letting them take out over your limit but won't let the owner do it? I hope I explained this right. Sorry people but im sooooo confused! :confused:
Click to expand...



Thats exactly what I thought about...............
I have a negative balance with Netspend of 90 + dollars which I will never pay cause I know I dont owe em any money.........still is theyr problem. If i do decide to have a prepaid card I dont want to get involved in all this shit especially when "this card " cost me a lot of fee just to use it.:mad:
ka
 
kakata said:
Thats exactly what I thought about...............
I have a negative balance with Netspend of 90 + dollars which I will never pay cause I know I dont owe em any money.........still is theyr problem. If i do decide to have a prepaid card I dont want to get involved in all this shit especially when "this card " cost me a lot of fee just to use it.:mad:
ka
Click to expand...

Did you ever contact them about it? I'm curious to know how it happened. I think tomorrow I will call them myself and ask them how this can happen. :rolleyes:
 
Lisa10xxx said:
Did you ever contact them about it? I'm curious to know how it happened. I think tomorrow I will call them myself and ask them how this can happen. :rolleyes:
Click to expand...
....hope you have alot of time and some pepto with you:eek:, make sure to make at least 3-4 calls so you can get a real feel for what your wanting to know............p.s. enzo is sending me a check for the withdrawal, had a nice p.m from him today, glad this is all over:)
 
Lisa10xxx said:
Did you ever contact them about it? I'm curious to know how it happened. I think tomorrow I will call them myself and ask them how this can happen. :rolleyes:
Click to expand...

Yes I did......never got an explanation............I was though charged for calls I made.......lot of s****t
I changed to wired plastic........same BS.
This cards are a : I put money they pay...right?
How fki** could I be overdrawn?????????
Now we pay 2to4bux to deposit another 1 or 2 bux to breath and few more
to shit once in a while.........C'MON
 
kakata said:
Yes I did......never got an explanation............I was though charged for calls I made.......lot of s****t
I changed to wired plastic........same BS.
This cards are a : I put money they pay...right?
How fki** could I be overdrawn?????????
Now we pay 2to4bux to deposit another 1 or 2 bux to breath and few more
to shit once in a while.........C'MON
Click to expand...


What we have to go through, this crap has to get better!!
 
i don't believe it!!!

awww poop!!!! so i just got home from work and was about to leave for the market to load my netspend card since i got my payout from 3dice in 3 days! i checked my netspend account and i'm overdrawn now for $300 because of two 3dice duplicates. netspend did it again!!! i just posted yesterdy about how i haven't had this problem in a long while so the irony is just pissing me off! So now, if i want to load $300 to play with, i have to put in $600 to cover the negative balance and then wait 30 days to get the extra $300 back!!

by the way, during my discussion with a netspend rep a while ago, the rep would not/could not answer why they allow charges OVER the amount on the card, effectively providing credit and apparently there was no limit to how much could be overdrawn. in my exprience, hours on the phone did not provide any solutions, just more frustration.

there is no chance in hell i'm gonna put in extra money so netspend can earn interest off of it for 30 days.... AGAIN! geez... can you imagine how much they are making off interest in the big picture by holding money hostage for 30 days?

(deep breath....)

oh well.... what can we do?.....
 
i checked my netspend account and i'm overdrawn now for $300 because of two 3dice duplicates. netspend did it again!!! i just posted yesterdy about how i haven't had this problem in a long while so the irony is just pissing me off! So now, if i want to load $300 to play with, i have to put in $600 to cover the negative balance and then wait 30 days to get the extra $300 back!!
Click to expand...


Why can't you contact 3Dice and tell them to either credit your account or cancel last tranaction because they made a mistake? By what I am reading your saying "3Dice duplicates "don't that mean 3Dice is responsible because they put it through twice? This isn't making sense if it is Netspend how can they NOT do anything about this since it is a prepaid card? Could this be happening to only people that load their Netspend card up and DON'T use it all in one sitting and than maybe can keep charging you? I only load what I will use that day leaving NOTHING left on card. But wait even if you do load up and don't use all they still can't make you go over if it's not in account. ARGH!!! This sucks now I'm afraid to use my card AGAIN!! :mad:
 
hippo925 said:
awww poop!!!! so i just got home from work and was about to leave for the market to load my netspend card since i got my payout from 3dice in 3 days! i checked my netspend account and i'm overdrawn now for $300 because of two 3dice duplicates. netspend did it again!!! i just posted yesterdy about how i haven't had this problem in a long while so the irony is just pissing me off! So now, if i want to load $300 to play with, i have to put in $600 to cover the negative balance and then wait 30 days to get the extra $300 back!!

by the way, during my discussion with a netspend rep a while ago, the rep would not/could not answer why they allow charges OVER the amount on the card, effectively providing credit and apparently there was no limit to how much could be overdrawn. in my exprience, hours on the phone did not provide any solutions, just more frustration.

there is no chance in hell i'm gonna put in extra money so netspend can earn interest off of it for 30 days.... AGAIN! geez... can you imagine how much they are making off interest in the big picture by holding money hostage for 30 days?

(deep breath....)

oh well.... what can we do?.....
Click to expand...
....i was asking robwin the same thing earlier this morning about the interest they must be making on all this:mad: it just blows the mind, thats the reason i said lisa best have some pepto and time to kill if she wants a half ass excuse from some really half ass morons over there at netspend:mad:............................laurie.....p.s im so sorry hippo, i know that feeling to well
 
lauriejim said:
....i was asking robwin the same thing earlier this morning about the interest they must be making on all this:mad: it just blows the mind, thats the reason i said lisa best have some pepto and time to kill if she wants a half ass excuse from some really half ass morons over there at netspend:mad:............................laurie.....p.s im so sorry hippo, i know that feeling to well
Click to expand...

Ok, so what she is -300? If she cancels her card and does not pay it off what will happen? I read someone did this and bought another card and never paid the other off? All I know laurie is I would NEVER pay something I don't owe and I would put a hell of a fight up (would be opening can of whoop #ss!!) I am soooooooo going to call Netspend tomorrow and ask about all this BS I am hearing about and tell them I want answers da#n it or I will NOT be using there card. But first I think I will go to bar and get few drinks in me so I will be more forceful or persuading lol :D
 
Lisa10xxx said:
Why can't you contact 3Dice and tell them to either credit your account or cancel last tranaction because they made a mistake? By what I am reading your saying "3Dice duplicates "don't that mean 3Dice is responsible because they put it through twice? This isn't making sense if it is Netspend how can they NOT do anything about this since it is a prepaid card? Could this be happening to only people that load their Netspend card up and DON'T use it all in one sitting and than maybe can keep charging you? I only load what I will use that day leaving NOTHING left on card. But wait even if you do load up and don't use all they still can't make you go over if it's not in account. ARGH!!! This sucks now I'm afraid to use my card AGAIN!! :mad:
Click to expand...

i don't think any of this really has anything to do with 3dice. i think it is more a matter of netspend adding internal procedures when it comes to gambling websites in order to make extra money by "holding" funds. though i'll admit this has only occured with 3dice and not inet or rival.... so that is confusing at best. but i know the duplicate charges always drop off and in the past, bob never saw the duplicates on their end so they could never reverse something they couldn't see.

i'm even thinking that maybe 3dice pissed off netspend by constantly harassing them about fixing this problem, lol :D who knows?
 
Lisa10xxx said:
Ok, so what she is -300? If she cancels her card and does not pay it off what will happen? I read someone did this and bought another card and never paid the other off? All I know laurie is I would NEVER pay something I don't owe and I would put a hell of a fight up (would be opening can of whoop #ss!!) I am soooooooo going to call Netspend tomorrow and ask about all this BS I am hearing about and tell them I want answers da#m it or I will NOT be using there card. But first I think I will go to bar and get few drinks in me so I will be more forceful or persuading lol :D
Click to expand...

You Go Girl !!! :notworthy:notworthy:notworthy
 
finally got a quicktender account set up through 3dice ( 2 days versus still waiting over 4 weeks for the invite from rival, :mad:lol) so that i can have another deposit and withdrawal option. i noticed that they don't accept mastercard for deposits? (which all my cards are.) and since i won't be using my netspend for deposits because of the duplicate charges and negative balance (i cut up the card).... my options are now zero.

i'm guessing this is the continuing sign of things to come for us americans.
 
hippo925 said:
finally got a quicktender account set up through 3dice ( 2 days versus still waiting over 4 weeks for the invite from rival, :mad:lol) so that i can have another deposit and withdrawal option. i noticed that they don't accept mastercard for deposits? (which all my cards are.) and since i won't be using my netspend for deposits because of the duplicate charges and negative balance (i cut up the card).... my options are now zero.

i'm guessing this is the continuing sign of things to come for us americans.
Click to expand...

No worries Hippo...there will always be the old tried and true method of sending a paper check that will always be available as a deposit option, only drawback is having to wait to play but also another good way to wean ones self back a little...:thumbsup:
 
anniemac said:
I guess that is a thought. First they are making us really feel like criminals when we have to sneak around to find ways to deposit and then we are at the mercy of any and all who want to screw us over because they can.

Laurie, are any of your charges going away? Keep us posted.
Click to expand...

And the UIGEA was supposed 'protect' players from crooked off shore casinos. Ironic isn't it? There were very few problems getting paid (for those that did their homework before playing) pre-UIGEA. But now... Not only is it a problem getting paid, it's also a PITA to deposit -- outrageous fees, shoddy CS, double charges, bounced checks, etc. (all of which in the end may damage our credit rating)...

I sincerely hope all of this gets cleared up -- and pronto. I haven't used my prepaid card anywhere in forever for fear of their goofy credit/debit accounting. What a rip off.
 
here we go again

just made a deposit to my pre debit netspend card, after i gave the girl at the reload center my money and she gave me the paper with my balance on it , she said im calling these people laurie , they have made a mistake, i almost started laughing as its almost a non funny joke now, im now neg. again, called netspend, ive called so much ,i have the guys direct line lol (i really do). well i played yeterday so im looking at at a min. of another 7 days till i can use again, i may hit enzo up for a freebie again, so i dont have another weekend of sitting around. this is what netspend is showing now........ he says the ones that are pending are 3- dices and i will have to wait the 7 days to come off, i guess this is what we will have to suffer thru till, either better cards become avail. or the law changes for the u.s player!!!!!> Account History


> Account Center
laurie

Account No.:

Saturday, March 29, 2008
Available Balance* : ($276.95)



Your Monthly Fee Plan = $9.95




Transaction
Debit(-)
Credit(+)

3DICE.COM
With Card ************
$41.00



3DICE.COM
With Card ************
$48.00



3DICE.COM
With Card ************
$68.00



3DICE.COM
With Card ************
$55.00



3DICE.COM
With Card ************
$45.00



3DICE.COM
With Card ************
$75.00



3DICE.COM
With Card ************
$40.00



3DICE.COM
With Card ************
$45.00



3DICE.COM
With Card ************
$35.00



3DICE.COM
With Card ************
$45.00



* Learn More about Pending Transactions




Posted Transactions
Posting Date
Transaction
Debit(-)
Credit(+)
Balance

03/29/2008
Deposit @ Advance xxxxxxxxxx......done today but, its still neg. over 276.95 after 210.00 deposit

In case of errors or questions about your statement, call 1-86-NETSPEND (1-866-387-7363) or write to NetSpend Customer Service, PO Box 2136, Austin, TX 78768-2136.
Questions? Email us. netspend errors:rolleyes::rolleyes::rolleyes:pleeeeaaassseee:mad:
 
JOINING THE CLUB

Hey laurie, I just checked my card balance at netspend.com and turns out I am now mysteriously in the hole with them $297.48. IMPOSSIBLE YOU SAY??...... and yet it happened!! HAHAHAHA Does whichever guilty party that is causing this headache really possibly believe that we are so stupid that they would ever get us to pay bogus charges??? They have a serious glitch at 3D or NS, not sure which, don't care which, just get it fixed as you are missing out on alot of revenue. (Too much of mine I must say!)
 
Laurie, I'm just curious here about where you said "its still neg. over 276.95 after 210.00 deposit",,, so that would mean that you were in a negative balance of -$486.95 when you made the $210.00 deposit right....Did you check online for your balance first before you went and made the $210.00 deposit to your card ???

And if you did, what did the balance say it was before you made the $210.00 deposit ???
 
recieved a pm from enzo this morning and i can tell he is just as frustrated with netspend as we are. in fact, he is going through the trouble of looking for other / better options as we speak. i'm thinking of the wired plastic or using ewalletexpress to deposit (for 3dice and thisisvegas) and quicktender to withdraw (at thisisvegas). withdrawals at 3dice has never been an issue at all for me. any thoughts or advice would be greatly appreciated :D.

and of course (no suprise), enzo allowed me a gift so i can play a little while all this gets worked out.

laurie, soo sorry it happened to you again...:mad:

pacers... bummer it happened to you too....welcome to our club, lol. have a seat and join us in the wait for the party to begin.:p
 
RobWin said:
Laurie, I'm just curious here about where you said "its still neg. over 276.95 after 210.00 deposit",,, so that would mean that you were in a negative balance of -$486.95 when you made the $210.00 deposit right....Did you check online for your balance first before you went and made the $210.00 deposit to your card ???

And if you did, what did the balance say it was before you made the $210.00 deposit ???
Click to expand...
..no i didnt check as i thought the headache would be over:what:when i talked to anthony at netspend he said that i was stil - neg after the 210.00 deposit, it just doesnt make sence at all, i asked if i could atleast get my 210.00 back and he said it would be in my acct in 7 days after all that was pending cleared. he did say that a merchant that uses an authoz. code not right will have this problem also. i just know this is the second weekend for me that sucks, i have the money to play, just no way to pay for it... just signed up for wired plastic, they take w.u and i dont have to wait for the card, just dont know if they are any better than netspend. i guess ill save up my money and after jims surgery, we will take our happy asses to tunica," i know they take green cash there":D.............laurie
 

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