32 red £20k 'freeroll'

[vinylweatherman]

Hi Guys,

Following your valuable feedback we have amended the next tournament to Immortal Romance. I'm also pleased to say that following several requests, we will also be mixing up the games and I also think we've fixed the issue with the gap when a month has 5 weekends!

The schedule (subject to change) now looks like:

Friday 19th June: Immortal Romance
Friday 3rd July: Hitman
Friday 17th July: Loaded
Friday 31st July: Gold Factory

The above games will then rotate in that pattern every fortnight, IR/Hitman/Loaded/GF/IR/Hitman/Loaded/GF/IR/Hitman/Loaded/GF etc etc.

A bigger change you will see is that we have now restricted entry to these tournaments for players who have made a deposit in the previous 30 days. This should hopefully keep multiple entries to a minimum and leave the genuine players a better chance. This is a trial and we will see what feedback we get from this change.

As always, we appreciate your feedback and hopefully the changes above will be welcomed.

Regards,
Mark

It won't, not really, not the serious multiple entries that is. However, it might reduce the number of entrants who ONLY use the free first round in the hope of a small bonus prize, but I would expect this is more a problem for the daily Avalon tournaments.

It would be better still to rotate through as wide a game selection as possible, so that as many players as possible get to play "at home" on their favourite tournament game once in a while. A wider game selection might also flush out a few more tournament bugs for Microgaming to fix once they have dealt with Thunderstruck.

 

[kavaman]

Im kind of in the opposite view in this. I think 4 different games is more then enough for starters, since the more games are involved the more there is a chance that some game does not work in tournaments the same way that thunderstruck II doesn't , so atleast for starters 4 is enough.

 

[Mark_32Red (retired acct)]

Mark

Sounds good ! Can you just clarify - 'if you have deposited in last 30 days' -- presumably if you have not deposited in the last 30 days, you can still play if you deposit some cash and then enter ?

Yes. I believe the system refreshes every 20 minutes to pick up depositing players so there may be a short delay, but provided you have deposited you should be able to enter.

Just looking at the Immortal one starting Friday - it looks a bit strange because it says 'entry fee' in the corner , whereas entry is still free for the first game - bit confusing ?

I noticed this too, I think it's because its a restricted tournament, e.g. Only depositing players can play. The 'ticket' icon indicating that you need to do something to qualify.

This is a great idea and should be applied to ALL free tournaments.

Watch this space! We will be revamping the daily freerolls soon, mixing up the games and boosting prizes too. As Probability kindly pointed out though, we can only do this for 32 exclusive free rolls.

Cheers
Mark

 

[ProbabilityZero]

Great news Mark

It's nice to know that us humble forum guys and gals feedback is valued and taken on board

I am delighted to see the dailys will be changed and enhanced. I'm sure many players appreciate the generosity of the daily freerolls but are bored with Avalon Was this in pipeline anyway or did we start the ball rolling on daily freeroll changes

Excited as I love these tournaments. There is so much untapped potential for creativity with them and I've felt for a long time that more could be done for both paid and free.

And maybe another CM exclusive at some point even if primarily for bonus money..... They are simply fun

The fortnightly freeroll is great Mark and kudos to you if the idea originated from you.

What I'd personally love to see would be a 999 continue freeroll for modest price continues so us mere mortals who dont have £2,500 spare could battle for the top..... Naturally you would have to reduce prize money to compensate but I'd just love to afford these epic battles

 

[Jono777]

Great news and ideas flowing love it, especially at a top casino!

Slight variation to an existing idea but how about this...

A monthly (or fortnightly?) Free roll, criteria would maybe...

* £40/£50 deposits made that month/fortnight, otherwise it does not appear in lobby etc
* 5/10 Continues (all free) No re-buys at all.
* Prizes paid in bonus money (maybe 10x WR)
* Prizes paid in FS on the game tourney was played on?

Could do this for all and a CM exclusive maybe? - Would encourage deposits (or maybe odd extra deposits) ans would be extremely fair for all.

As always may need 'oiling' but just thought I'd share some ideas !

 

[ProbabilityZero]

Great news and ideas flowing love it, especially at a top casino!

Slight variation to an existing idea but how about this...

A monthly (or fortnightly?) Free roll, criteria would maybe...

* £40/£50 deposits made that month/fortnight, otherwise it does not appear in lobby etc
* 5/10 Continues (all free) No re-buys at all.
* Prizes paid in bonus money (maybe 10x WR)
* Prizes paid in FS on the game tourney was played on?

Could do this for all and a CM exclusive maybe? - Would encourage deposits (or maybe odd extra deposits) ans would be extremely fair for all.

As always may need 'oiling' but just thought I'd share some ideas !

Great idea. Exactly the type of tournie I mean. Even with the paid ones I'm drawn more to the modest equal opportunity ones where a vast bank balance is not needed for serious participation. That way 32 Red can still get a modest house edge and players can participate without needing colossal bank balance

 

[ProbabilityZero]

Love keeping an eye on the closing hours of these epic battles. I wonder what would happen if more people done the 999 continues. It would then become too risky

Which leads me to wonder whether the format should actually change to reflect amount paid in so prize money alters as more pay in (or maybe it already would but 32red run at a loss so it's not triggered?)

 

[sscrabble]

I cannot complain because I have had a great run - but getting hammered into third place with a 97.4% score was a bit of a shock !

 

[ProbabilityZero]

I cannot complain because I have had a great run - but getting hammered into third place with a 97.4% score was a bit of a shock !

Yes! Didn't Vinylredman pull off a 100% RTP on 40,000 spins. Quite remarkable!

Will be interesting to see how Immortal Romance turns out. Not sure there has ever been a 999 continues tourney on that slot. Given its Hugh variance I expect to see more diverse scores.

 

[Jono777]

Yup! ^^ One 4 reel W/D (which are a lot more forthcoming than Wild Storms) will take quite a few continues to catch alone, regardless of other wins etc.

 

[vinylweatherman]

Yup! ^^ One 4 reel W/D (which are a lot more forthcoming than Wild Storms) will take quite a few continues to catch alone, regardless of other wins etc.

I had one of those in another Immortal Romance tournament, the Monthly Monster I desire another

The 100% RTP I had this time was helped along by TWO 5 scatter bonus triggers, they pay 200,000 coins each. Had just one of these not happened, I would have been beaten into 2nd place. I was just under or just over 100% RTP throughout, making it well worth going all the way.

I even considered opening a second front from Dash when it became obvious that there were only 4 serious contenders.

I can also confirm that one of the changes Mark implemented is now working. I tried entering this one at Dash, and got the "by invitation only" message. This would be the £50 deposit in the last 30 days rule, so I deposited £100 and will check later on to see if this has released this tournament and/or the following Hitman one.

 

[ProbabilityZero]

Think it's just a deposit.... Doesn't have to be £50.

Other evidence its kicked in is that I'm sure normally more than 282 entrants in 24 hours. Will be interesting to see entrant total at the end of this one for comparison

 

[psychogene]

Only 309 as of this post I'm sure that will rise by alot.

Never really been into slot tournaments but hey its immortal romance and its free and $20k prizepool has got me interested

Currently sitting on position 31 with 24600 coins - was sitting at position 14 when there was only 100 or so players and thats probably going to be as high as I'll ever get in these tournaments - kind of weird when I play immortal romance normally and never land the bonus round in the first 100 spins or so and was happy to land one here though did not win much. My position will drop by ALOT once more ppl play but I will probably throw about 10 continues in this and hope for a monster WD or bonus round - no chance I have the funds for 999 coins lol.

If I can place in the top 50 I'd be pretty happy with that! Good luck CS members hopefully someone here takes the top prize!

 

[kavaman]

Hi again 32red folks!

I know you guys don't have TR2 tournaments in the casino specials roster anymore, but there are still plenty of those around, and the bug still happens in those. Meaning you can buy 1 rebuy, and after that you have to force close the client because it freezes when you try to make a 2nd rebuy. So you can play 2 games and then you have to close the client and its processes from the task manager or waiting a while then the whole casino client crashes.

I think since the bug is still on the weekend tournament for example should be addressed by microgaming. I assume it happens to everybody, so it amazes me MG has not yet fixed it. Could you ask them once more to address the issue?

 

[dionysus]

Went to check them out and played a couple freebs - client still crashes the casino for forced reloads

 

[sscrabble]

Was going to have a go at the first Wimbledon tourney until I saw the scoring - the 3 players who went to the end were unbelievable - about 300% rtp for the winner, and well over 100% for the other two

 

[sscrabble]

Question for Mark, or Vinyl, or anyone else that knows.

Are the 'tournament games' different to the 'cash games' - do they have a higher rtp or are they exactly the same game ?

 

[ProbabilityZero]

Question for Mark, or Vinyl, or anyone else that knows.

Are the 'tournament games' different to the 'cash games' - do they have a higher rtp or are they exactly the same game ?

I strongly believe they play at standard rtp. This is based on watching many tournament scores.The medium variance have average swings and the higher variance greater. Take Wimbledon.... Only a medium variance game BUT ony 25 continues so variance in line with that even at 300 ftp for top. When you look at the 999 continues freerolls you see gold factory always around the 97 to 100 rtp Mark whuxh seems in line for a 97% slot

 

[psychogene]

Finished the immortal romance tournament in the 31-40 range using about 10 continues. Score of 136695 - not to bad I suppose, did get about 4 bonus rounds, 1 wild desire and 4 scatters in those 10 continues. Biggest win was not that great I think 5OAK kings in amber bonus round lol.

Not sure how the prize money worked but I got $100 AUD bonus! Not used to having so much bonus money to play with I might try high roll at 0.60p and maybe even super high roll at $1.00 plus lol. Thanx 32red good tournament

 

[winbig]

I strongly believe they play at standard rtp. This is based on watching many tournament scores.The medium variance have average swings and the higher variance greater. Take Wimbledon.... Only a medium variance game BUT ony 25 continues so variance in line with that even at 300 ftp for top. When you look at the 999 continues freerolls you see gold factory always around the 97 to 100 rtp Mark whuxh seems in line for a 97% slot

I think the only slots they "juice" for tournament play are the ones in Vegas and other offline casinos.

It makes sense, though...People would really be raising hell at the mear thought of online casinos being able to turn the "win" switch on at will....hence, they could "rig" the slots either in favor, or against, the player. ie: Turn the win switch on for awhile to get a whale hooked, then flip the switch and take them for every penny they have.

 

[vinylweatherman]

Hi again 32red folks!

I know you guys don't have TR2 tournaments in the casino specials roster anymore, but there are still plenty of those around, and the bug still happens in those. Meaning you can buy 1 rebuy, and after that you have to force close the client because it freezes when you try to make a 2nd rebuy. So you can play 2 games and then you have to close the client and its processes from the task manager or waiting a while then the whole casino client crashes.

I think since the bug is still on the weekend tournament for example should be addressed by microgaming. I assume it happens to everybody, so it amazes me MG has not yet fixed it. Could you ask them once more to address the issue?

After the recent client update, the bug has now spread to the current Hitman tournament. It was fine before this, but I got the "double launch" and then the "wait till this tournament has downloaded" when I then tried to carry on with the 20K Hitman, and then the client crashes began.

However, I have found a workaround, one that I first tried on the last Thunderstruck tournament, but didn't think would be needed again because Mark substituted Immortal Romance, and published a Thunderstruck free rota for the foreseeable future.

Whilst there are still occasional problems with the workaround, it's nothing like as bad as having to reload every 1 or 2 continues.

The workaround may also point MG in the direction of the cause of the problem.

Step 1: Launch casino as normal.
Step 2: Open task manager
Step 3: You should see the two processes "casinogame" and "casinohost". Set display to show PID column, you need this later on.
Step 4: note the PID of the one "casinogame" process now running
Step 5: Launch Hitman tournament (or Thunderstruck, should work on this bug in general)
Step 6: Cancel the initial "casinogame" process identified by the PID noted in Step 4.
Step 7: You will be left with a standalone tournament window, but no lobby (you just cancelled this process). Rebuys and continues should then be largely bug free.

This also points to the probable cause of the bug, a conflict between the lobby process and the tournament process that causes both to hang when buying a continue/rebuy.

I don't mind revealing this now due to the RTP I have been getting on my Vinylredman attempt, in other words, don't bother Knocking off that corrupt politician has been paying off VERY well indeed.

 

[sscrabble]

After the recent client update, the bug has now spread to the current Hitman tournament. It was fine before this, but I got the "double launch" and then the "wait till this tournament has downloaded" when I then tried to carry on with the 20K Hitman, and then the client crashes began.

However, I have found a workaround, one that I first tried on the last Thunderstruck tournament, but didn't think would be needed again because Mark substituted Immortal Romance, and published a Thunderstruck free rota for the foreseeable future.

Whilst there are still occasional problems with the workaround, it's nothing like as bad as having to reload every 1 or 2 continues.

The workaround may also point MG in the direction of the cause of the problem.

Step 1: Launch casino as normal.
Step 2: Open task manager
Step 3: You should see the two processes "casinogame" and "casinohost". Set display to show PID column, you need this later on.
Step 4: note the PID of the one "casinogame" process now running
Step 5: Launch Hitman tournament (or Thunderstruck, should work on this bug in general)
Step 6: Cancel the initial "casinogame" process identified by the PID noted in Step 4.
Step 7: You will be left with a standalone tournament window, but no lobby (you just cancelled this process). Rebuys and continues should then be largely bug free.

This also points to the probable cause of the bug, a conflict between the lobby process and the tournament process that causes both to hang when buying a continue/rebuy.

I don't mind revealing this now due to the RTP I have been getting on my Vinylredman attempt, in other words, don't bother Knocking off that corrupt politician has been paying off VERY well indeed.

Thanks for that Vinyl - reloading every second game is a ballache.

And I saw some of that scoring , you jammy btard - I am playing for second ! - lucks going your way on this one. I was surpriised in your tactics on the last one - you were chasing what looked like a lost cause on the last day ?

 

[vinylweatherman]

Thanks for that Vinyl - reloading every second game is a ballache.

And I saw some of that scoring , you jammy btard - I am playing for second ! - lucks going your way on this one. I was surpriised in your tactics on the last one - you were chasing what looked like a lost cause on the last day ?

I was chasing for a lower position, but could not make headway to catch the pair so close, yet so unreachable. I had to concede that I would never make it.

However, it's different this time. I have been offered the 45,000 several times to knock off that dodgy politician, and one paid 6x, another 4x, another 3x, and a couple more 2x. I also hit something worth 200,000 in the free spins.

My Dashvinyl attempt is showing a more normal RTP, so that's not the one to worry about. With vinylredman, it's more a case of how many continues will I not have to use in order to beat the lot of you

 

[ProbabilityZero]

Vinylredman continues to seem untouchable
Mark @ 32 Red I would love to see the new Terminator 2 slot in the rotation. Could make for some fascinating competition never knowing when Hot Mode will strike. Please please please add this.

Oh did I mention "please",

 

[fun4all]

never knowing when Hot Mode will strike.

The answer to that is sadly, it never will

 

[ProbabilityZero]

The answer to that is sadly, it never will

I respectfully disagree

If you look at the current Terminator tournament with only 5 continues on 32 Red (and other MG casinos) there is no way the top places have hit 300,000 to 400,000 without hitting hot mode as that's an rtp of 300 to 400% they have achieved

Yes its a bastard to hit but I've had twice in regular play

In a fortnightly freeroll with 999 continues I guarantee several people will hit it. Those going the full 999 continues even have a chance of hitting it twice

 

[vinylweatherman]

I respectfully disagree

If you look at the current Terminator tournament with only 5 continues on 32 Red (and other MG casinos) there is no way the top places have hit 300,000 to 400,000 without hitting hot mode as that's an rtp of 300 to 400% they have achieved

Yes its a bastard to hit but I've had twice in regular play

In a fortnightly freeroll with 999 continues I guarantee several people will hit it. Those going the full 999 continues even have a chance of hitting it twice

I've been offered the full 45000 to knock off that corrupt politician a great deal more often than "twice" in the current Hitman tournament, which might explain the "untouchable".

Here is a little teaser:-

How many continues does Vinylredman still have left?

A - The usual 5 the slot went cold.
B - None he has gone all the way and is just hoping that the 3 million lead is enough to keep him ahead of the notorious sscrabble
C - 34 - the slot is as hot as ever, and he is just being sly and waiting to see what sscrabble has got.
D - 999 - there is a massive software error apart from the one revealed earlier and continues are being charged, but not counted, so he really is "untouchable"
E - none of the above

 

[ProbabilityZero]

E - none of the above.

Having said that this could all be a poker style bluff. You clearly have good RTP but maybe you are bluffing to deter others from challenging.

Having said that if I were a betting man (whoops), I'd put money on you winning

 

[dunover]

Well he's warmed up with a $1000 prize for doing what Murray couldn't, winning at Wimbledon....

That'll buy a good few continues.

And is it me or has anyone else noticed how on (s)Hitman you always seem to get the 5x multiplier when getting the 45,000 top contract?

 

[fun4all]

And is it me or has anyone else noticed how on (s)Hitman you always seem to get the 5x multiplier when getting the 45,000 top contract?

I've had the 45k two or three times (hitman is a good old game imo) but ive only ever had 2x on it.

 

[LOOKAWAY]

Is hot mode when you get a good free spin round or an extra off some kind?

 

[ProbabilityZero]

Is hot mode when you get a good free spin round or an extra off some kind?

Hot Mode is a feature in Terminator 2 slot. It makes the free spins feature have highpaying reels that normally pay around 100x to 500x bet or greater.

 

[ProbabilityZero]

I have not yet received the £40 bonus I won in the Hitman Fortnightly Freeroll tournament. Know it's only an hour since finished but aren't these normally credited immediately?

 

[vinylweatherman]

I have not yet received the £40 bonus I won in the Hitman Fortnightly Freeroll tournament. Know it's only an hour since finished but aren't these normally credited immediately?

Normally within minutes of the finish, but there is some kind of bug that keeps on happening and they don't credit. It then has to be fixed manually. It can happen tomorrow, or it might have to wait till Monday when it's full office hours again.

Maybe having the close on a Friday night isn't the best idea because of this annoying bug. If it ended Sunday night, the next day would be a full working day and any delay in manually crediting the prizes would be minimal.

I think the last time this happened I found that the prizes had been credited by Saturday afternoon.

The network tournaments almost always have the prizes credited straight away, it seems it's the casino specials that occasionally suffer from this issue.

 

[sscrabble]

There was an epic battle for 3rd in the Hitman game - Vinyl making up a 200,000 deficit after several hours play , and with an hour to go - I assumed he had it , but Entropy managed to beat him by just 2000 points for the extra £500.

Vinyl , care to share what your rtp was on your winning score ? -- I was over 100% myself in second but could see that second would probably yield a good payout so stuck with that. I also put in a late entry for 10th spot as everyone was being too cautious ( probably because quite a few lost on Immortal - I knew Immortal would get a big response from players , as would Terminator, Jurassic, break the bank and others)

 

[fun4all]

I am still waiting for my prize also

 

[Mark_32Red (retired acct)]

I am still waiting for my prize also

Hi Guys,

Sorry to hear there is a delay with the payments from this tournament - has anyone spoken to support about this so they can advise Microgaming?

Thanks
Mark

 

[Nicola]

Hi Guys,

Sorry to hear there is a delay with the payments from this tournament - has anyone spoken to support about this so they can advise Microgaming?

Thanks
Mark

Mark, just sent you a PM, sorry to disturb you at the weekend!

 

[fun4all]

Hi Guys,

Sorry to hear there is a delay with the payments from this tournament - has anyone spoken to support about this so they can advise Microgaming?

Thanks
Mark

I've not done yet Mark but I will if you want me to now? Or is it in hand

 

[ProbabilityZero]

Hi Guys,

Sorry to hear there is a delay with the payments from this tournament - has anyone spoken to support about this so they can advise Microgaming?

Thanks
Mark

Hi Mark I did speak to support and (very unusually) got a rather abrupt answer of waiting because support dont deal with tournament payouts. Fell a bit short of the usual excellent CS but maybe the guy was just busy

 

[Mark_32Red (retired acct)]

Hi Mark I did speak to support and (very unusually) got a rather abrupt answer of waiting because support dont deal with tournament payouts. Fell a bit short of the usual excellent CS but maybe the guy was just busy

Sorry to hear that PZ. I expect there may have been some confusion as these don't usually require any intervention.

I have just asked them to raise with MG. I will keep you updated as soon as I hear anything.

Regards
Mark

 

[vinylweatherman]

Sorry to hear that PZ. I expect there may have been some confusion as these don't usually require any intervention.

I have just asked them to raise with MG. I will keep you updated as soon as I hear anything.

Regards
Mark

I thought these "casino specials" were taken care of in-house, and that Microgaming only dealt with the network tournament prizes. This 20K fortnightly seems to suffer from this issue rather frequently, especially compared with the others where if there is a delay, it's not usually a long one. Could it be that unlike the network events, Microgaming don't actually check whether "casino specials" have had the prizes awarded automatically, so the issue doesn't get fixed until players start to make a fuss.

There was also a delay not too long ago, and the prizes didn't appear until some time during Saturday, whereas normally they would appear within minutes of the close.

I have just this minute logged in and the prizes have not yet appeared.

 

[Mark_32Red (retired acct)]

I thought these "casino specials" were taken care of in-house, and that Microgaming only dealt with the network tournament prizes. This 20K fortnightly seems to suffer from this issue rather frequently, especially compared with the others where if there is a delay, it's not usually a long one. Could it be that unlike the network events, Microgaming don't actually check whether "casino specials" have had the prizes awarded automatically, so the issue doesn't get fixed until players start to make a fuss.

There was also a delay not too long ago, and the prizes didn't appear until some time during Saturday, whereas normally they would appear within minutes of the close.

I have just this minute logged in and the prizes have not yet appeared.

I think you are right. I expect if there is an issue with a network tournament it gets spotted pretty quickly, but with casino specials they are reliant upon someone letting them know.

To be honest if the issues continue we may consider removing these freerolls. They are meant to be a bit of fun - any delays or technical problems defeat the object.

Mark

 

[vinylweatherman]

I think you are right. I expect if there is an issue with a network tournament it gets spotted pretty quickly, but with casino specials they are reliant upon someone letting them know.

To be honest if the issues continue we may consider removing these freerolls. They are meant to be a bit of fun - any delays or technical problems defeat the object.

Mark

Rather than remove them, changing the end date so that if there is a problem, it can be spotted "during office hours" and hopefully fixed more quickly. With the current Friday night close, if there is a problem, you are facing the additional problem of it being the weekend, where both the operator and presumably Microgaming only have operations staff in, but not "office" staff. Players have become familiar with being told "you will have to wait until Monday morning when our .......... team are back in" when trying to get anything but the simplest problem dealt with by CS over the weekend.

You too will have noticed that when the prizes don't credit, you end up getting pestered on a Saturday.

A Sunday night close might be better, and then you, or one of your team, can check that prize crediting has gone smoothly first thing Monday morning, and if it hasn't Microgaming can be alerted. As it is more common for people to be at work, on the school run, etc Monday morning, it is less likely that people will be sitting around twiddling their thumbs waiting for their prizes as they currently are on a weekend.

If the scheduler is up to it, maybe there could be some variation in closing dates so that everybody gets a chance for the final day's play to fall at a time when they are free to put in that final marathon effort.

 

[ProbabilityZero]

I think you are right. I expect if there is an issue with a network tournament it gets spotted pretty quickly, but with casino specials they are reliant upon someone letting them know.

To be honest if the issues continue we may consider removing these freerolls. They are meant to be a bit of fun - any delays or technical problems defeat the object.

Mark

No no please don't remove..... Sheds tears..... We love 'em

 

[vinylweatherman]

There was an epic battle for 3rd in the Hitman game - Vinyl making up a 200,000 deficit after several hours play , and with an hour to go - I assumed he had it , but Entropy managed to beat him by just 2000 points for the extra £500.

Vinyl , care to share what your rtp was on your winning score ? -- I was over 100% myself in second but could see that second would probably yield a good payout so stuck with that. I also put in a late entry for 10th spot as everyone was being too cautious ( probably because quite a few lost on Immortal - I knew Immortal would get a big response from players , as would Terminator, Jurassic, break the bank and others)

I got a pretty decent contract worth over 70,000 which helped, but it seems that agent Entropy must have bribed the boss because hardly any work came my way in the closing stages, so in the end it was a spell of poor RTP that got me. I also noticed that with less than half an hour to go, Entropy suddenly leaped from some 60K behind to around 5-10K ahead, a gap I was then unable to close. It really did go down to the wire, the last few spins could have made all the difference, I needed only a couple of thousand, but my last few spins were pretty dead, and of course once there is less than 12 minutes to go before the close, further continues can't be bought, even though there is often time to play at least one more.

Still 1st and 4th is better than 2nd and 10th eh sscrabble

As for RTP, it was just over 100% on both

 

[sscrabble]

I think you are right. I expect if there is an issue with a network tournament it gets spotted pretty quickly, but with casino specials they are reliant upon someone letting them know.

To be honest if the issues continue we may consider removing these freerolls. They are meant to be a bit of fun - any delays or technical problems defeat the object.

Mark

You might get the odd complaint and issue - but everyone will still play the next tournament - I agree with Vinyl that finishing them on a Sunday or midweek would save that weekend lag if people want to query late payment of prizes - though I am sure that , like me, most players know you are trustworthy and always sort it out.

That monthly monster error I messaged you about - they have amended it - but have not deleted the incorrect one !!

 

[pianoman]

I spoke to Steven(?)

Hi Guys,

Sorry to hear there is a delay with the payments from this tournament - has anyone spoken to support about this so they can advise Microgaming?

Thanks
Mark

Now 12 hrs since I called ... CS said would be avail within an HOUR.
I had deposited 20 - just in case this "bonus" maybe needed to be added to something???
Couldn't figure why else money wasn't anywhere to be found..
Then had to decide whether to risk that 20 also becoming subject to playthru (which he confirmed would definitely occur) so decided I'd transfer it to poker site - where I duly lost it!
Think I'm just about over these tournaments actually...
Been back a dozen times looking for the funds - Still nothing?

 

[ProbabilityZero]

You might get the odd complaint and issue - but everyone will still play the next tournament - I agree with Vinyl that finishing them on a Sunday or midweek would save that weekend lag if people want to query late payment of prizes - though I am sure that , like me, most players know you are trustworthy and always sort it out.

That monthly monster error I messaged you about - they have amended it - but have not deleted the incorrect one !!

Exactly.... These tournaments are so much more than a bit of fun - they are epic and definitely much appreciated I hope they continue but regardless there is no doubt about the integrity, trustworthiness and fun to be had at 32 Red. I can fully understand that complaints over late payment could prove counter productive to 32 Red from a business perspective though as most players won't read these forums. Microgaming need to get on the case as surely it's in their interest for casinos to promote their rather unique tournament platform. We live in an age where gaming is evolving and the tournaments give a social feel to the slot experience

 

[vinylweatherman]

Exactly.... These tournaments are so much more than a bit of fun - they are epic and definitely much appreciated I hope they continue but regardless there is no doubt about the integrity, trustworthiness and fun to be had at 32 Red. I can fully understand that complaints over late payment could prove counter productive to 32 Red from a business perspective though as most players won't read these forums. Microgaming need to get on the case as surely it's in their interest for casinos to promote their rather unique tournament platform. We live in an age where gaming is evolving and the tournaments give a social feel to the slot experience

There are a number of improvements that could be made. More accumulator tournaments would mean that players would see that they are getting a fair share of the money that goes into them back in prizes. We know that when we play the slot in the lobby around 95% of the bets placed is paid out in prizes. It's impossible to see this with the tournaments. The downside is that with an accumulator, the headline prize will start much lower, and it may not seem like worth going for until it has been driven higher by participation. However, the plus side is that if one is particularly popular, say a small elite decide that their honour must be protected at all costs, they may drive the pool far higher than normal, which will benefit everyone taking part.

What seems to be missing is the "Grand slam" series that Microgaming brought in, and then seemed to ditch after just two years. The chance to win a million is bound to draw people in, but now we have the pauper's version with a mere 10K top prize.