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$20 Processing Fee To Withdraw via Bitcoin at Jackpot Capital & Uptown?

Discussion in 'America the Beautiful' started by X-Raided, Mar 15, 2018.

    Mar 15, 2018
  1. X-Raided

    X-Raided I'm Beetlejuice Baby! PABinit

    Occupation:
    Philanthropist
    Location:
    Globe-Trotter
    And there may be other RTG casinos who have recently decided to charge a $20 processing fee when withdrawing via Bitcoin.. WTF?

    Depositing and withdrawing via Bitcoin should be rewarded and embraced by any online casino.

    By using Bitcoin as a method to deposit or withdraw, I can only imagine this SAVES a casino money
    and is a lot less risky in terms of charge backs. Why penalize me by making me pay $20 to withdraw
    via Bitcoin?

    Bullshit.
     
    weesie, KasinoKing, nisosbar and 2 others like this.
  2. Mar 16, 2018
  3. Nightfly

    Nightfly Experienced Member

    Occupation:
    Disabled
    Location:
    Somewhere USA
    Yeah I agree. Ever since bitcoin sending fees skyrocketed some casinos are passing the cost to players withdrawing. Still not bad in comparison to other withdrawal options. Lets hope it stays at $20.
     
  4. Mar 16, 2018
  5. lnspin

    lnspin Senior Member webmeister

    Occupation:
    Webmaster - Mygamblinglife.com
    Location:
    WorldWide
    Transactions right now are costing less then 25 cents
     
  6. Mar 17, 2018
  7. nisosbar

    nisosbar Ueber Meister PABnonaccred

    Occupation:
    Other
    Location:
    Right here
    Wow. Did not know that. Casinos Extreme and Brango don't charge for withdrawals, and they are as close to instant as it gets for US players.
     
  8. Mar 29, 2018
  9. Jackpot Capital

    Jackpot Capital Accredited Casino Representative

    Occupation:
    Casino Manager
    Location:
    Cyprus
    Hi X-Raided,

    The withdrawal fee for Bitcoin was added recently, because of a change with our service provider. However the fee is the lowest possible to avoid adding anything extra for our players, and it is still one of our quickest and lowest fee options available!

    Kind regards,

    Yasmeen
     
  10. Apr 1, 2018
  11. X-Raided

    X-Raided I'm Beetlejuice Baby! PABinit

    Occupation:
    Philanthropist
    Location:
    Globe-Trotter

    Hi Yasmeen!

    You've helped me out tremendously over the years and I have nothing but the highest respect for you. I also know that
    you don't set the prices yourself at J.C.

    That said, I reject the $20 processing fee when withdrawing via Bitcoin and find it greedy that it was imposed. Perhaps this is
    because of the fact that any other online casino that I've played at has ZERO fees when withdrawing via bitcoin.

    I've never asked any casino that I've deposited at to reimburse any fees from purchasing and sending Bitcoin to their establishment...
    So why ask me to pay up to get my money out? I'm sure you can see the disconnect here.

    I've also grown tired of casinos blaming their processors.. Just find a better processor.

    Please remove the fee and follow suit with your competitors and I'll eventually come back.

    I hope you have a good Easter Holiday and I hope all is great with you Yasmeen!

    Cheers!
     
  12. Apr 10, 2018
  13. Jackpot Capital

    Jackpot Capital Accredited Casino Representative

    Occupation:
    Casino Manager
    Location:
    Cyprus
    Hi X-Raided,

    Thanks for your message and your feedback. After checking further we've found another option to offer bitcoin again without fees.

    You'll see this updated in the casino. Hope you had a great Easter holiday!

    Kind regards,

    Yasmeen
     
    X-Raided likes this.
  14. Apr 10, 2018
  15. X-Raided

    X-Raided I'm Beetlejuice Baby! PABinit

    Occupation:
    Philanthropist
    Location:
    Globe-Trotter

    Thank you Yasmeen for your continued vigilance and listening to your customer's voices. I'm excited to
    see that the fee has been removed for withdraw via Bitcoin.

    Your awesome!

    Take care!
     
    Jackpot Capital likes this.

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