Here is my live chat with Jackpot Factory rep Jake:
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www.firstwebcasino.com, Jake will be right with you.
Jake
Hello and welcome to our Live Chat service!
Please before we can start our chat could you please give me all of the following details for your account security:
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catrina
I have a question
Jake
Yes how may I be of assistance?
catrina
I am a member of Casinomeister, and the jackpot factory rep there is Emma
Jake
Yes
catrina
There is a thread about a player not being paid and I said I would ask about it as I am always paid and very trustworthy of this casino
catrina
https://www.casinomeister.com/forums/threads/jackpot-factory-not-paying.26515/
catrina
Would you have a representative answer this?
Jake
In order for me to type and reply to you please refrain from typing since it freezes me out, I thank you in advance for your assistance.
Jake
Give me a moment to check this out give me a couple of moments
catrina
Thank You
Jake
Okay Catrina thanks for the heads up I will pass this on though the Casino Management is well aware of the difficulty. What this player is complaining about is an issue that we can the February 2007 withdrawal issue.
catrina
OK
catrina
Is it being looked at?
catrina
still typing?
Jake
During this period we had paid the funds of withdrawals to the US Banks to players when the US House of Representative passed some legislation which caused the banks to stop the transfer and our attorneys have been involved opposite the US banks for them to pass the monies on to our players.
catrina
Thank You jake, I understand the difficulties with US players but this needs attention, Thank You
Jake
Our casino management has been endeavoring to have the banks transfer the players monies that we had already paid out to them from us to the banks
Jake
Catrina if you read the comments of other players such as yourself you will see that we daily make payments to our many loyal players all over the world.
Jake
Occasionally there are glitches as in any system but we strive to make sure that our players receive their payments on time and as quickly as possible
Jake
We have advised many of our players in the US of ways to make deposits and withdrawals by safer and more efficient means
catrina
I thank you again Jake, Jackpot Factory has always been trustworthy to me
Jake
We nevertheless encounter occasional problems but that is why we offer the customer support system that we do to aid our valued players
Jake
I feverently hope that what I have written here will assure you of our honesty and integrity as a business that abides by the rules and regulations of eCogra
Jake
Is there something further that I can be of assistance to you?
catrina
Thank You Jake, You have been an excellent representative
Jake
I thank you for your patience and your cooperation
catrina
Have a nice day
Jake
Goodbye for now. Do not forget that our Customer Service Desk is available for you 24 hours a day, 7 days a week to answer any question you may have.
It has been a pleasure chatting with you and do have a very nice day.