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Withrawal problems with mr Green

Discussion in 'Casino Complaints - Non-Bonus Issues' started by casguy2016, Jul 29, 2017.

    Jul 29, 2017
  1. casguy2016

    casguy2016 Newbie member

    Location:
    Canada
    has anyone ever had withdrawal problems with Mr Green? 5 business days have gone and past and i have contacted customer support and they need a screenshot of my bank withdrawal and deposits since the 23rd.
    I see that as a breach of privacy and find it hard to believe they need this to investigate this issue.

    I'm at a loss on what to do....so easy for them to take my money within minutes but yet so hard for me to receive my money after 5 business days....
     
  2. Jul 29, 2017
  3. me_and_ed

    me_and_ed Ueber Meister CAG MM

    Occupation:
    Selling out
    Location:
    Vancouver
    I have been asked for a screenshot of my banking in the past, Mr Green is fine, if it is all legit you will be paid, if they are asking they clearly have some questions, just send them what they ask for and blank out the non casino transactions, balances etc...
     
  4. Jul 29, 2017
  5. casguy2016

    casguy2016 Newbie member

    Location:
    Canada
    ah ok thanks....the person did not specify i could blank out the other transactions....

    thank you
     
  6. Aug 1, 2017
  7. casguy2016

    casguy2016 Newbie member

    Location:
    Canada
    ok so the money came back into my mr green account today so at least the money isn't lost.

    I am wondering what my best bet would be? Does Withdrawal to Credit Card work if you are in Canada (for any canadians using mr green)?
    I don't even remember how/where i added my bank account i guess i will ask support once someone is available that speaks english (there wasnt when i last tried)

    Thank you
     
  8. Aug 1, 2017
  9. me_and_ed

    me_and_ed Ueber Meister CAG MM

    Occupation:
    Selling out
    Location:
    Vancouver
    Unless its certain Visa's (of which I know of none of the Canadian banks allow online gaming...CIBC possibly, I used to use one), MC has no w/d options, I do bank transfer mostly.
     

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