Withdrawal at Trada

[bruinsdude]

I don't feel I am banging any drum. This is a forum where people share their views. I stand behind what I said. There are serious issues at hand, mine specifically was supposed to be addressed in mere days, has turned into near a month with no progress. Am I to sit on my hands and say nothing whilst others share their personal experiences? Any new member will simply jump on board and see Trada at 9.8 and sign up and play. At least if we are discussing said issues no one will be blindsided. I have said nothing untrue, disrespectful or trollish here.

 

[Steviedoo]

I don't feel I am banging any drum. This is a forum where people share their views. I stand behind what I said. There are serious issues at hand, mine specifically was supposed to be addressed in mere days, has turned into near a month with no progress. Am I to sit on my hands and say nothing whilst others share their personal experiences? Any new member will simply jump on board and see Trada at 9.8 and sign up and play. At least if we are discussing said issues no one will be blindsided. I have said nothing untrue, disrespectful or trollish here.

I don’t even get the games. They don’t show up on my screen. I have to do a search for the games.

 

[Harry_BKK]

I don't think anyone is saying it doesnt need to be addressed; let's set aside this case for the moment.
Trada migrated ..Nov 20th, I believe?
From that they arent due to be tarred and feathered; they have to have the ability and time to fall or rise on their merits.
Looking at previous merits, it's fair to say they're well due the consideration.

Fast forward to this month...a mere 2 weeks after (still December here) where there appears to be concerns of warrant. Okelies.
Members have aired concerns and there's cases on board. Staff are aware of said concerns (they've posted in the threads saying as much).
The big guy himself was away and back and playing catch-up (it falls under his purview, so one of many, many plates to juggle)...add to that year's end huge headaches and cpmbine that with life outside the forum and that brings us to today.

Believe me it's all being looked into. They KNOW what's happening.
That doesnt mean players shouldn't air concerns, flag staff where necessary and point out problems.
Banging the drum is going on about the SAME issue when it's being discussed and addressed as and when able.

With all due respect, I made this in 60 seconds. Even used the Casinomeister Yellow and Red colours. Would take another 120 seconds to slap it onto a Trada logo and replace the original review logo.

These "too busy, too many plates to juggle" comments are hilarious. Tell that a compliance manager from a casino who is asking to change something on your banners or a regulator telling you an advert is not compliant. They will laugh into your face and slap you with a fine or not pay commissions.

This issue concerns players - the very people feeding everyone, from casinos to affiliates, yet when it comes to something like this we are told to stay put and be quiet.....and wait....and wait.....and wait.....

We have been through this with CasinoLuck and Next - exactly the same developments, comments ( "don't worry, it will all get better" ) assurances, etc ....and nothing ever happened. I doubt Trada who is a rather small standalone casino (expecially compared to Minotauro who has CL/Next/WildSpins) will be able to get huge concessions from Aspire that will make sure they keep their level of service, payment speed, RTPs etc etc.

Holidays or not, busy or not, this is an important issue. We are all busy but don't tell people to wait months before we move. A small sign on top of the Trada logo is all we are asking for, for gods sake!

 

[Harry_BKK]

Here we go, did the work for the CM team. They can PM me to receive it in any shape, size and resolution - JPG, PNG, PSD - no problem.

 

[dionysus]

With all due respect, I made this in 60 seconds. Even used the Casinomeister Yellow and Red colours. Would take another 120 seconds to slap it onto a Trada logo and replace the original review logo.

View attachment 120800

These "too busy, too many plates to juggle" comments are hilarious. Tell that a compliance manager from a casino who is asking to change something on your banners or a regulator telling you an advert is not compliant. They will laugh into your face and slap you with a fine or not pay commissions.

This issue concerns players - the very people feeding everyone, from casinos to affiliates, yet when it comes to something like this we are told to stay put and be quiet.....and wait....and wait.....and wait.....

We have been through this with CasinoLuck and Next - exactly the same developments, comments ( "don't worry, it will all get better" ) assurances, etc ....and nothing ever happened. I doubt Trada who is a rather small standalone casino (expecially compared to Minotauro who has CL/Next/WildSpins) will be able to get huge concessions from Aspire that will make sure they keep their level of service, payment speed, RTPs etc etc.

Holidays or not, busy or not, this is an important issue. We are all busy but don't tell people to wait months before we move. A small sign on top of the Trada logo is all we are asking for, for gods sake!

yes, how silly of me; with pages upon pages and threads people can read - which people should be doing ie due diligence - before depositing anywhere, the review banner surely is the most important thing.
I'm sure most staff are doing the jobs of a half dozen people in between anything else that goes on in their lives, and there are reasons - shockingly - they don't rush in to explain to the membership.
I must have missed where we pay membership fees and get to demand things get done - EVEN THOUGH the membership has been told...and told..and told..it's being addressed.

Does a banner take 60 seconds? Sure - so do the hundreds of emails needing gone over, skype calls, pms and everything else...because gods forbid that great big glaring header right on their review page saying '
"Under Review/Pending Re-evaluation "
isn't quite good enough right now.

 

[Harry_BKK]

yes, how silly of me; with pages upon pages and threads people can read - which people should be doing ie due diligence - before depositing anywhere, the review banner surely is the most important thing.
I'm sure most staff are doing the jobs of a half dozen people in between anything else that goes on in their lives, and there are reasons - shockingly - they don't rush in to explain to the membership.
I must have missed where we pay membership fees and get to demand things get done - EVEN THOUGH the membership has been told...and told..and told..it's being addressed.

Does a banner take 60 seconds? Sure - so do the hundreds of emails needing gone over, skype calls, pms and everything else...because gods forbid that great big glaring header right on their review page saying '
"Under Review/Pending Re-evaluation "
isn't quite good enough right now.

No comment.

 

[dionysus]

No comment.

View attachment 120813

So your complaint is that despite it being as clear as a loud bell it's being re-evaluated, that the review WHILST being re-evaluated and not yet ready for mass consumption, is that the review...being reviewed, isnt updated to reflect the new review not yet finished being reviewed ?

 

[Harry_BKK]

So your complaint is that despite it being as clear as a loud bell it's being re-evaluated, that the review WHILST being re-evaluated and not yet ready for mass consumption, is that the review...being reviewed, isnt updated to reflect the new review not yet finished being reviewed ?

It is the perception that CM visitors are getting. Anyone seeing the 9.8% rating think it is great, so they click to see the review, see the title, then the comment from Bryan and everyone will conclude that all things are still OK when they are clearly NOT!

I'm out of this discussion as I am not even a player at TRADA and sure will never be at any Aspire brand. My concern is purely for visitors who are clearly misled that the casino is still perfect! It is not and will never return to the level it was. You can mark this post and we can talk about it again on the 31st Dec 2020.

 

[dionysus]

My concern is purely for visitors who are clearly misled that the casino is still perfect! It is not and will never return to the level it will be. You can mark this post and we can talk about it again on the 31st Dec 2020.

I'm not sure what the point would be; everyone is in agreement it needs to be addressed...which it is.. just not to the speed of everyone's satisfaction.

I don't see how anyone is being misled; aside from the numerous discussion pages, it's glaringly patently obvious their current rating is under review

 

[colinsunderland]

I'm not sure what the point would be; everyone is in agreement it needs to be addressed...which it is.. just not to the speed of everyone's satisfaction.

I don't see how anyone is being misled; aside from the numerous discussion pages, it's glaringly patently obvious their current rating is under review

'They are still an amazing operation' is pretty misleading tbh, although when it was written I think some people believed Conor, so understandable why it was posted. The box with the casino ratings having them joint top with Videoslots and Rizk is too. Having said that, it's still the holiday season, and before that the US had Thanksgiving, so think its perfectly acceptable for things to take longer at this time of year.

 

[dionysus]

'They are still an amazing operation' is pretty misleading tbh, although when it was written I think some people believed Conor, so understandable why it was posted. The box with the casino ratings having them joint top with Videoslots and Rizk is too. Having said that, it's still the holiday season, and before that the US had Thanksgiving, so think its perfectly acceptable for things to take longer at this time of year.

As you've expressed around - re 'although when it was written ' the highlighted point above was added back in November, so it isnt as though it's an 'as of this day' review. It's a pending review (stated there and here) yet to be fully updated.

Max has never been shy expressing this is Bryan's domain, nor Bryan about his other outside-of-forum current obiligations, along with the zillion other forum obligations.

I think people just need to step back and recognize things are being done as they can be done by people with the best of intentions and human limitations

 

[colinsunderland]

Anyway, here nor there, there's bigger guns will speak toward the matt

As you've expressed around - re 'although when it was written ' the highlighted point above was added back in November, so it isnt as though it's an 'as of this day' review. It's a pending review (stated there and here) yet to be fully updated.

Max has never been shy expressing this is Bryan's domain, nor Bryan about his other outside-of-forum current obiligations, along with the zillion other forum obligations.

I think people just need to step back and recognize things are being done as they can be done by people with the best of intentions and human limitations

Just pointed out that you said no one was being mislead, but it is misleading. Also pointing out though that that is understandable considering the time of year.

 

[ChopleyIOM]

I made a withdrawal from Videoslots this morning.

They paid it in six minutes.

Also a 9.8 on the Casinomeister scale.

 

[dionysus]

I made a withdrawal from Videoslots this morning.

They paid it in six minutes.

Also a 9.8 on the Casinomeister scale.

yup, posted in the VS thread myself perhaps an hour ago, under 5 min here

so...again, all agreed needs reviewing and addressed
which it is

 

[Harry_BKK]

yup, posted in the VS thread myself perhaps an hour ago, under 5 min here

so...again, all agreed needs reviewing and addressed
which it is

Stop saying something is being done or addressed because it is not true. Weeks have gone by with nothing happening.

It is funny that people who work in this industry come up with all sorts of excuses - holidays, Christmas, NY, soon it will be carnival and Easter etc etc...... it never stops. The next holiday is just around the corner at any time.

Yet they happily have players signing up and depositing at casinos 24/7, making money for the entire gaming food chain. That is fact. This business never stops, if someone can't take the heat, then it is best to get out of the kitchen.

Members have pointed out for at least 5 weeks now that there are issues at Trada, as most of us expected and predicted, and nothing has been done, nada. When will it be the right time? How long can it be with "too busy, too many plates to juggle, on holidays" etc. etc? After 6 months, one year, 2 years?

What most members have asked is a thing of 5 minutes maximum! That's it! Not a day, not an hour, not even half an hour! I do this kind of banners and logos all day, every day. Nobody can tell me that there is no time in over 5 weeks and then post that the issue is being addressed. It is clearly not!

 

[Nik]

Stop saying something is being done or addressed because it is not true. Weeks have gone by with nothing happening.

It is funny that people who work in this industry come up with all sorts of excuses - holidays, Christmas, NY, soon it will be carnival and Easter etc etc...... it never stops. The next holiday is just around the corner at any time.

Yet they happily have players signing up and depositing at casinos 24/7, making money for the entire gaming food chain. That is fact. This business never stops, if someone can't take the heat, then it is best to get out of the kitchen.

Members have pointed out for at least 5 weeks now that there are issues at Trada, as most of us expected and predicted, and nothing has been done, nada. When will it be the right time? How long can it be with "too busy, too many plates to juggle, on holidays" etc. etc? After 6 months, one year, 2 years?

What most members have asked is a thing of 5 minutes maximum! That's it! Not a day, not an hour, not even half an hour! I do this kind of banners and logos all day, every day. Nobody can tell me that there is no time in over 5 weeks and then post that the issue is being addressed. It is clearly not!

Couldn’t agree more with you Harry ! That’s how everyone should stand up for FairPlay !
keep it up!

 

[Steviedoo]

Stop saying something is being done or addressed because it is not true. Weeks have gone by with nothing happening.

It is funny that people who work in this industry come up with all sorts of excuses - holidays, Christmas, NY, soon it will be carnival and Easter etc etc...... it never stops. The next holiday is just around the corner at any time.

Yet they happily have players signing up and depositing at casinos 24/7, making money for the entire gaming food chain. That is fact. This business never stops, if someone can't take the heat, then it is best to get out of the kitchen.

Members have pointed out for at least 5 weeks now that there are issues at Trada, as most of us expected and predicted, and nothing has been done, nada. When will it be the right time? How long can it be with "too busy, too many plates to juggle, on holidays" etc. etc? After 6 months, one year, 2 years?

What most members have asked is a thing of 5 minutes maximum! That's it! Not a day, not an hour, not even half an hour! I do this kind of banners and logos all day, every day. Nobody can tell me that there is no time in over 5 weeks and then post that the issue is being addressed. It is clearly not!

Harry. We love your passion. Both you and Colin are our guys who speak when the rest of us can’t or won’t. You stick up for all of us. We’re grateful.

And you are absolutely correct on all counts. All of us are. We have been watching, asking and wondering when are they gonna change that misleading rating.

But it’s not our forum, we are guests in this house. And the man of the house is the guy who makes the rules. So we need to be patient and hope no one gets too burned by the new trada until the new review comes out.

Please don’t get yourself banned. We need you on here.

 

[Luckyscouser45]

Harry. We love your passion. Both you and Colin are our guys who speak when the rest of us can’t or won’t. You stick up for all of us. We’re grateful.

And you are absolutely correct on all counts. All of us are. We have been watching, asking and wondering when are they gonna change that misleading rating.

But it’s not our forum, we are guests in this house. And the man of the house is the guy who makes the rules. So we need to be patient and hope no one gets too burned by the new trada until the new review comes out.

Please don’t get yourself banned. We need you on here.

If he got banned that would be a travesty he is only pointing out the cold hard facts

 

[Borgie]

Harry. We love your passion. Both you and Colin are our guys who speak when the rest of us can’t or won’t. You stick up for all of us. We’re grateful.

And you are absolutely correct on all counts. All of us are. We have been watching, asking and wondering when are they gonna change that misleading rating.

But it’s not our forum, we are guests in this house. And the man of the house is the guy who makes the rules. So we need to be patient and hope no one gets too burned by the new trada until the new review comes out.

Please don’t get yourself banned. We need you on here.

You are right . Isn't it sad that speaking up can get you banned though. This is indeed Bryan's house and I do respect that but i still thought we could speak up.

I still feel there is clarity needed. Nobody expects the new trada review anytime soon. Everyone understands that will take a lot of time for a million reasons. All we are asking is lets not mislead people especially new peeps so just put a banner over the score staying under review .

I hope this all gets sorted v soon. It's not nice

 

[greylady]

...in the meantime people are signing up to Trada, being done over and Casinomeister's credibility gets damaged.

Yes Bryan is the bossman here and we are guests in his house but what you forget to mention is he wouldn't be where he was was today without us here, his forum members so it works both ways.

 

[Supababe]

I think people were hoping it would be different this time, I certainly was, due to the team at Trada. Clearly we were wrong
It's a shame Conor's been on today and yesterday but hasn't thought it important enough to comment on.

or he is busy sending his CV to other places.... or completing the paperwork for a new job....

 

[steveh35]

or he is busy sending his CV to other places.... or completing the paperwork for a new job....

*ahem Vide.sl.t.s Dan* ahem.

 

[Harry_BKK]

*ahem Vide.sl.t.s Dan* ahem.

BTW, did you get paid?

 

[steveh35]

BTW, did you get paid?

it was put back in my account and i got pissed off with it so i blew it on Bonanza and closed my account.

 

[Harry_BKK]

read above it was put back in my account and i got pissed off with it so i blew it on Bonanza and closed my account.

Sorry to hear that. I read the post yesterday but somehow didn't understand that you blew the balance.

That is exactly the tactic Aspire and other shyster platforms with pending periods etc are counting on. Luckily, yours was not a huge amount. It is still a joke though, no matter if 80 or 8,000.

 

[Supababe]

*ahem Vide.sl.t.s Dan* ahem.

Thinking more L@??-an

 

[bamberfishcake]

To add insult to injury, is it me or has Conor been on and liked some comments since people have been asking for a response?

 

[sufferinsilence]

Holidays aren't a valid excuse anymore in our 24/7 society.

An 11 day pending period which then gets reversed because of missing documents while I'm assuming @steveh35 was already KYC'd at Trada before should be enough to get your casino in the grey zone, if not the clipjoint pit.

 

[Supababe]

To add insult to injury, is it me or has Conor been on and liked some comments since people have been asking for a response?

In fairness to Conor during the hols, perhaps people should tag @TradaCasino rather than Conor himself....
(That account is managed by Rachel I think)

 

[deepsky2]

Haven't other casinos been put in the grey zone and some ratings dropped much sooner than whats happening with Trada.
When you look at accredited casino points not everyone click on the review, they go by the rating and for it to show 9.8 after weeks is misleading. Not saying Trada getting a bit favourable by CM but others were dealt with much faster. As a member I dont feel confident when I see the the casinos point rating that its accurate any more. Immediately a change like moving to Aspire there rating should of been high lighted pending! It shouldnt be rated at 9.8 all this time.
I think any major changes a casino makes there rating should removed and high lighted pending new review.

 

[steveh35]

Holidays aren't a valid excuse anymore in our 24/7 society.

An 11 day pending period which then gets reversed because of missing documents while I'm assuming @steveh35 was already KYC'd at Trada before should be enough to get your casino in the grey zone, if not the clipjoint pit.

Indeed I have been document verified at Trada for a long time so to say that when 11 days passes the money automatically is rejected back into your account is just bizarre. I was document verified for JG slots last year so clearly Aspire didn't take the documents off Trada.

 

[bamberfishcake]

In fairness to Conor during the hols, perhaps people should tag @TradaCasino rather than Conor himself....
(That account is managed by Rachel I think)

So are you saying somebody has used Conors account to like those comments? Either way its somebody representing Trada who has liked comments but not responded. I dont know what message they are trying to deliver. I could speculate but some wouldnt like the speculation.

 

[Borgie]

So are you saying somebody has used Conors account to like those comments? Either way its somebody representing Trada who has liked comments but not responded. I dont know what message they are trying to deliver. I could speculate but some wouldnt like the speculation.

I do know that somewhere either on this thread or the other trada thread and i dont have time to look Conor did say if @steveh35 wanted to pm him he would look into it. Not sure what happened after and i am not siding with casino at all.

 

[Supababe]

So are you saying somebody has used Conors account to like those comments? Either way its somebody representing Trada who has liked comments but not responded. I dont know what message they are trying to deliver. I could speculate but some wouldnt like the speculation.

No I’m saying Conor has liked the comments but then he doesn’t work bank hols etc... so is allowed to read without commenting.

the account ‘conor @trada’ may live on many years after a possible job move.
Like Ryan at ABC who isn’t just ABC now x

 

[Harry_BKK]

Holidays aren't a valid excuse anymore in our 24/7 society.

An 11 day pending period which then gets reversed because of missing documents while I'm assuming @steveh35 was already KYC'd at Trada before should be enough to get your casino in the grey zone, if not the clipjoint pit.

Especially because the UKGC mandated in one of their latest updates to the LCCP that withdrawals cannot be held ransom!!! Yet, Aspire has the gal to keep it for over week then drop it back into the account.

 

[Harry_BKK]

I do know that somewhere either on this thread or the other trada thread and i dont have time to look Conor did say if @steveh35 wanted to pm him he would look into it. Not sure what happened after and i am not using with casino at all.

He had blown it by then, I think.

 

[steveh35]

He had blown it by then, I think.

No I blew it yesterday I just didn't see the point in contacting Conor or live chat until it had been dealt with either way and I chose live chat who said it gets rejected after 11 days and returned to the account.

 

[bruinsdude]

Not sure when this became about Conor. I for one don't blame him for the things he has no control over. If they don't help him help us....what is there to say? Aspire is the animal that it is, but that doesn't make him any less of an awesome rep. Sadly, his mothership crossed over to another galaxy (Aspire) and they seem to work in weeks and months instead of hours and days like many good casinos. There are many casinos who operate this way...I just do not tend to play at them. Not what we are used to from Trada, but far from Conor's fault. Speak with your wallets people, and who knows where Conor may end up next!

 

[bamberfishcake]

I do know that somewhere either on this thread or the other trada thread and i dont have time to look Conor did say if @steveh35 wanted to pm him he would look into it. Not sure what happened after and i am not siding with casino at all.

Fair enough, maybe i have missed some communication somewhere.

 

[Playford7]

It’s not poor old Connor. We all, well longer Standing members knew where it was written on the wall when ‘asspire’ took hold.
Sad a casino so great are now reduced to this.. fall from grace much.
Just let them die slowly, shame to say.
Ty again to the decent and active reps.

 

[Slottery]

Sad thing is that moving to AG can be best business decision Trada have made so far. Unfortunately we can't know or get any numbers from any single brand on AG platform, it would be interesting to see how these few who have been jumping to AG after operating on other platform quite long time, are doing now under AG.

Can be that they just do much better than ever and if that's what happen to your bottom line numbers, you don't care that much if players don't get that great support and T&C:s.

Hopefully not, would be nice to see in future as well some new casinos making effort to offer great support, T&C:s and overall wanting to great in these and succeed. If trend is that you make more money with less effort, why bother.

We can't know which way is working better for casinos, haven't followed AG or any other platform providers that closely that would know if many have left it to other platform.

 

[Playford7]

Sad thing is that moving to AG can be best business decision Trada have made so far. Unfortunately we can't know or get any numbers from any single brand on AG platform, it would be interesting to see how these few who have been jumping to AG after operating on other platform quite long time, are doing now under AG.

Can be that they just do much better than ever and if that's what happen to your bottom line numbers, you don't care that much if players don't get that great support and T&C:s.

Hopefully not, would be nice to see in future as well some new casinos making effort to offer great support, T&C:s and overall wanting to great in these and succeed. If trend is that you make more money with less effort, why bother.

We can't know which way is working better for casinos, haven't followed AG or any other platform providers that closely that would know if many have left it to other platform.

That’s the thing. Financially it may be awesome for trada and the reps.
I’ve zero knowledge on online casinos and the like however.
Would be good someone more in the circles could enlighten me (Harry maybe lol)

 

[Slottery]

That’s the thing. Financially it may be awesome for trada and the reps.
I’ve zero knowledge on online casinos and the like however.
Would be good someone more in the circles could enlighten me (Harry maybe lol)

We can't know Tradas numbers so all is based on guessing/assuming and fully theoretical level...

When changing to AG, they most probably are saving money in operational costs as AG is handling their support, payments, KYC etc.. Where they used to have own full time hired people which 100% sure is way more expensive than what AG is charging from their customers from that service where same people looking after tens of casinos.

When your withdrawals are pending 2 days to be reversible and many of your slots (all providers who provide different RTP:s) are set minimum RTP available and regulator accept, you get hold more of your players deposits, that's for sure, you just might have more challenges to make people deposit but if you can get new players like AG is reporting (these can be found from their quarter information which is public as they are stock listed in Sweden) you can make good profit even player retention and satisfaction would make many to play other places.

So for pretty sure can be known that at least with amount of staff they now need run Trada is less and operational costs are reduced and profits from deposit is higher.

Changing platform is quite big task what is hard to imagine any casino would do without very deep research and when you are already in business and make that research, it can't come as surprise how AG is operating and threating their players but you might be happy with that when at same time they will show you how much profit you can make from your players and how much cheaper costs are compare to current. Usually in business (and haven't learn that casinos are exception) final word for changes is coming from money, for owners that is pretty much the thing they want from their investment and most of decisions have that very well researched. Some times all people who are actually working there and thinking about players, do hate some changes (can't think in my head that Trada reps would be really happy to answer here to these questions and that they would rather pay more for customer satisfaction even it would cut profit margins) but as Conor said, these decisions are way above their pay class.

So when AG bought Pariplay, Trada for sure got nice offer from AG to join family, other option would probably have been to make contract with other platform provider and continue with your own license and your own great support and payment teams, but they did end up to join AG family.

We can only guess what was the reason and how it goes in practice. Don't know what should we hope, if they do great, it's good PR for AG and more casinos can decide to jump there when have to think how to cut costs and make more profit and guess most of us don't like to play in AG casinos at all, even they make nice profit to their owners.

 

[Harry_BKK]

We can't know Tradas numbers so all is based on guessing/assuming and fully theoretical level...

When changing to AG, they most probably are saving money in operational costs as AG is handling their support, payments, KYC etc.. Where they used to have own full time hired people which 100% sure is way more expensive than what AG is charging from their customers from that service where same people looking after tens of casinos.

When your withdrawals are pending 2 days to be reversible and many of your slots (all providers who provide different RTP:s) are set minimum RTP available and regulator accept, you get hold more of your players deposits, that's for sure, you just might have more challenges to make people deposit but if you can get new players like AG is reporting (these can be found from their quarter information which is public as they are stock listed in Sweden) you can make good profit even player retention and satisfaction would make many to play other places.

So for pretty sure can be known that at least with amount of staff they now need run Trada is less and operational costs are reduced and profits from deposit is higher.

Changing platform is quite big task what is hard to imagine any casino would do without very deep research and when you are already in business and make that research, it can't come as surprise how AG is operating and threating their players but you might be happy with that when at same time they will show you how much profit you can make from your players and how much cheaper costs are compare to current. Usually in business (and haven't learn that casinos are exception) final word for changes is coming from money, for owners that is pretty much the thing they want from their investment and most of decisions have that very well researched. Some times all people who are actually working there and thinking about players, do hate some changes (can't think in my head that Trada reps would be really happy to answer here to these questions and that they would rather pay more for customer satisfaction even it would cut profit margins) but as Conor said, these decisions are way above their pay class.

So when AG bought Pariplay, Trada for sure got nice offer from AG to join family, other option would probably have been to make contract with other platform provider and continue with your own license and your own great support and payment teams, but they did end up to join AG family.

We can only guess what was the reason and how it goes in practice. Don't know what should we hope, if they do great, it's good PR for AG and more casinos can decide to jump there when have to think how to cut costs and make more profit and guess most of us don't like to play in AG casinos at all, even they make nice profit to their owners.

The company behind Next/CL is Minotauro Media Ltd, registered in Ireland. Should be fairly easy to get a company filing report if they have a similar "Companies House" site like the UK. Don't know and haven't researched either.

Aspire is one of the most profitable platforms at the moment, so from a business point of view, they are doing many things right. Low game RTPs, pending periods, fees on deposits/withdrawals (not all brands), common CS, high WR on bonuses with mediocre game contributions, etc.

Their business model is not particularly focused on player retention. IMO, they follow the herd principle. The bigger the herd that goes through their doors the more will stick, one way or the other, e.g. players who hit a big win and withdraw on their first visit will most likely return as in saying "this could be my lucky casino".

So they make sure the herd of new players is large enough with a good welcome offer. If they stick fine, if not, the door at the back is nearly just as wide open.

Any casino manager will be able to confirm that player retention tools are costly - loyalty program, frequent bonuses, fair WR terms, 24/7 support, tournaments, etc etc. A quick comparison with GiG who is taking the opposite approach to Aspire clearly shows that it makes the company less profitable and that by quite a margin.

So much to that, but let's look forward. Conor and Rachel noted that they are in talks with Aspire to alleviate some of the current issues, e.g. that they can choose their RTP setting. IMO, that is most probably wishful thinking since it will be a direct cut to the profitability of Aspire. It is a huge difference when they run a game like BoD on 91.25%, 94.50% or 96.50%. I can't fathom Aspire allowing all their White Label brands to simply cut their profits willy-nilly.

Time will tell, but at the moment Trada is just another bland Aspire site with nothing special going for it other than two active reps. Whether that will improve is rather doubtful.