Withdrawal at Trada

[Conor@Trada]

According to Trada's withdrawal policy, payments can be processed to Skrill if a deposit has been made using this method in the past. You are telling me that this has now changed, could you point me to the rule in question?

As I mentioned, the casino rep (Rachel) at another forum stopped responding to our emails regarding this player complaint. Has Rachel left Trada or is there another reason?

The TradaCasino withdrawal policy has always been the case that withdrawals are paid back to the deposit method from which the most recent deposit originated.

Rachel is still with TradaCasino.
Without knowing any details about the forum or complaint I can't possibly tell you any reasoning behind anything.

What forum, or complaint are you referring to? Feel free to PM me about it if you would like to try and resolve it.

Conor

 

[QueenOfAces]

@Conor@Trada does the 48 hour period include weekends?

@Conor@Trada does the 48 hour period include weekends?

I just checked on their website. It's 2 BUSINESS days. Most likely it wont get processed until Tuesday, December 10th. If approved it will not hit my account until Thursday, the 12th.

 

[Playford7]

Pointless playing at such a site with pending periods like that.
No other excuse for the wait unless they want you to reverse.
Shitty behaviour and to be avoided.
Play at sites where we don’t have this..
Sky Vegas for example.
The Maltese clip joints IMO don’t have long left.

 

[Supababe]

If/When I receive the withdrawal, hoping by next week, will PM you a $50 paysafecard. Lol.

just be careful with paysafe bought in Canada... for a UK friend... if my old memory serves me right, we had problems with this in the remarkable thread a long time ago didn’t we @dionysus?

 

[dionysus]

just be careful with paysafe bought in Canada... for a UK friend... if my old memory serves me right, we had problems with this in the remarkable thread a long time ago didn’t we @dionysus?

sorry, only a vague recollection of that here; you'd need to check some of the CAD members that use them; I never do, I imagine you're correct though.

 

[bruinsdude]

i deposit using Paysafe at many casinos, all rated here and including Trada, and all will always pay back using Citadel Bank Transfer since Canadians cannot be paid back via Paysafe.

 

[Mouche12]

Yes, and the player I wrote about had deposited before using PaySafe and was able to withdraw to Skrill at Trada.

 

[irish-ranger]

Pointless playing at such a site with pending periods like that.
No other excuse for the wait unless they want you to reverse.
Shitty behaviour and to be avoided.
Play at sites where we don’t have this..
Sky Vegas for example.
The Maltese clip joints IMO don’t have long left.

Right on 48 hr pending during the work week withdraw on a Thursday night and u won’t see it till Wednesday at the earliest.

 

[goatwack]

I agree that 48 hours pending is definitely not a responsible tactic, nor would I recommend people do it!

Though I did in fairness, reversing £200 and cashing out £400. That'll teach 'em

 

[QueenOfAces]

I agree that 48 hours pending is definitely not a responsible tactic, nor would I recommend people do it!

Though I did in fairness, reversing £200 and cashing out £400. That'll teach 'em

I just logged on to Trada, and unfortunately it's still sitting there, waiting for me, whispering in my ear to "cancel the withdrawal "

 

[goatwack]

I just logged on to Trada, and unfortunately it's still sitting there, waiting for me, whispering in my ear to "cancel the withdrawal "

Well in my case I'd not withdrawn at Trada before, never mind Aspire, so I was a bit blase about it. But now I see they pay no problemo I'd probably say 'leave it sitting there', without sounding too hypocritical

 

[Harry_BKK]

just be careful with paysafe bought in Canada... for a UK friend... if my old memory serves me right, we had problems with this in the remarkable thread a long time ago didn’t we @dionysus?

Paysafe cards can only be used within the issuing country. Cards bought in the UK cannot be used in Canada or vice versa.

 

[Harry_BKK]

I just checked on their website. It's 2 BUSINESS days. Most likely it wont get processed until Tuesday, December 10th. If approved it will not hit my account until Thursday, the 12th.

In essence, it is back to the stone age as anticipated when the move to Aspire transpired.

No wonder Aspire is super profitable. Look at the EBITDA margins!!!

And new DEPOSITORS increased by 37% within 9 months!!! Players must "love" it to be treated so badly?!

 

[Conor@Trada]

Just to raise it again guys, the 48 hour time frame is for first withdrawals only. This is to give adequate time for document verification etc.

Thereafter, it is up to 24 hours.

Depending on your level also, your withdrawals do get faster along with other added benefits.

As mentioned in a previous thread also, the withdrawal times are already being worked on for us by Aspire.

Conor

 

[Slottery]

In essence, it is back to the stone age as anticipated when the move to Aspire transpired.

No wonder Aspire is super profitable. Look at the EBITDA margins!!!

And new DEPOSITORS increased by 37% within 9 months!!! Players must "love" it to be treated so badly?!

View attachment 119295

They keep making great numbers with volume they have.

Getting huge amount of FTD:s all the time, getting traffic is not a problem for them at all. Player retention is one thing Aspire is not shining and probably would hope doing better there, but that would then increase costs and when your EBITDA % is this high and number of FTD:s keep increasing, it's not that bad if your retention rate is not highest in market.

Somebody could guess it's kind of business decision to keep margins high with all small things like RTP:s, bonus terms, pending periods and list going long. Saving few quids there and there make more more under the line. It's no wonder that so many casinos are choosing Aspire platform even many here would wonder why in eart that happen, numbers after all usually are main thing when doing business (not pointing Trada here, they had much more reasons to go for Aspire as Pariplay was bouht by AG and probably offer to get in their platform was best and safest to do, at least in terms of integration when you have best support from old and new platform).

 

[QueenOfAces]

Bad news
I ended up cancelling the withdrawal and I still have my initial deposit left(100) plus $400 in winnings. It's still not bad...

But it would have been amazing if Trada had kept the withdrawal lock. That being said, I think this maybe the last time I'm depositing at Trada.

 

[Supababe]

I just logged on to Trada, and unfortunately it's still sitting there, waiting for me, whispering in my ear to "cancel the withdrawal "

Can’t you self exclude for 48 hours? Does that affect the withdrawal?

 

[Luckyscouser45]

Bad news
I ended up cancelling the withdrawal and I still have my initial deposit left(100) plus $400 in winnings. It's still not bad...

But it would have been amazing if Trada had kept the withdrawal lock. That being said, I think this maybe the last time I'm depositing at Trada.

Infuriated me so much. That’s what they want it should be illegal having these pending periods ultimately it’s not for the good of the player it’s for the greed of the casino

 

[Harry_BKK]

Infuriated me so much. That’s what they want it should be illegal having these pending periods ultimately it’s not for the good of the player it’s for the greed of the casino

How do you think they achieve an EBITDA of 17%? Those are margins any casino operator or platform provider can only dream off.

Here for comparison the GiG Q3/2019 results - EBITDA roughly 9%, Aspire for Q3/2019 - 15.7%

 

[Slottery]

How do you think they achieve an EBITDA of 17%? Those are margins any casino operator or platform provider can only dream off.

Here for comparison the GiG Q3/2019 results - EBITDA roughly 9%, Aspire for Q3/2019 - 15.7%

View attachment 119319

Start to be far off topic, maybe we should start thread about online gaming industry and companies who are stock listed and follow how they are doing, it's quite interest sometimes

Somebody who like categorize people could say that AG is typical example of company run by people and biggest owners who are where they are Take every little more every where you can without going to far that your cashflow finish because your competitors offer something better

AG also as a company have really big part of revenue coming from B2B customers which is much more stable cashflow than B2C where you have crazy competition all the time.

I really don't play at AG casinos due to same reasons which are listed here multiple times, i as a player feel that i get better value for my deposits from some other places but still i happily keep bying AG shares and have gut feeling that they will do well in this competition and have chance to be one of biggies with they strategy (i'm really bad in betting so don't recommend to follow my investment advises and this is not one). Time will tell but like @Harry_BKK posted, they EBITDA margin and continuing growth of FTD:s look like money likes them even many players don't

 

[goatwack]

Flipping hell, I'll buy some Aspire shares. Sign me up!

That's a safer investment than fish at a 5000 people gathering

 

[Matti]

How do you think they achieve an EBITDA of 17%? Those are margins any casino operator or platform provider can only dream off.

Here for comparison the GiG Q3/2019 results - EBITDA roughly 9%, Aspire for Q3/2019 - 15.7%

View attachment 119319

I find the Hold also very interesting since this is Deposits/Net Gaming Revenue(NGR). Hold is in other words how much of the deposits do the casino keep and how much go back to the players. The Hold is basically effected by Deposits, RTP and payout times. Unfortunately not all casinos report this but some do.

In Q3 Aspire had a hold of 53%. As a comparison LeoVegas who also show their hold had 31%.

 

[colinsunderland]

I find the Hold also very interesting since this is Deposits/Net Gaming Revenue(NGR). Hold is in other words how much of the deposits do the casino keep and how much go back to the players. The Hold is basically effected by Deposits, RTP and payout times. Unfortunately not all casinos report this but some do.

In Q3 Aspire had a hold of 53%. As a comparison LeoVegas who also show their hold had 31%.

just goes to show why people shouldn't play at any aspire casino, with the 91% RTP's and 2-4 day pending periods.

 

[deanus76]

I just logged on to Trada, and unfortunately it's still sitting there, waiting for me, whispering in my ear to "cancel the withdrawal "

Lock your account, dont reverse

 

[QueenOfAces]

Lock your account, dont reverse

I should have done that.
But still good news, my withdrawal of just $400 was processed yesterday and it should hit my account tomorrow lol.

Also, another thing that I'm not happy about is that even with the supposedly "free money" from the points, has wagering requirements. 35x. You've earned those points!

I think Trada players should not deposit until their rules have been fully implemented next year...