Chipkin9
I'm not a Senior
- Joined
- May 23, 2013
- Location
- Tyrone, Ireland
Okay...So I got a response from Mr Green customer service.
My response was from Dennis who handled my complaint at Evoke Gaming (Winningroom). So Evoke Gaming and Mr Green have the same complaints team and all he did was refer me back to how he handled my complaint in the inital instance at Winning Room.
Basically telling me I won't be refunded.
So that's that. Operators where players are excluded can now go around and buyout brands, withold the knowledge of these acquisitions from thier player base and freeroll deposits off these excluded players and bypass the rules and regulations of Responsible Gaming set out by commissions.
Absolute horeshit in my opinion
Edit: I also can't help but think it's a big joke to Mr Green...the way the rep here told me to contact Mr Green customer service as a resolution, knowing full well I would get a response from Dennis from Evoke Gaming.
Great!
My response was from Dennis who handled my complaint at Evoke Gaming (Winningroom). So Evoke Gaming and Mr Green have the same complaints team and all he did was refer me back to how he handled my complaint in the inital instance at Winning Room.
Basically telling me I won't be refunded.
So that's that. Operators where players are excluded can now go around and buyout brands, withold the knowledge of these acquisitions from thier player base and freeroll deposits off these excluded players and bypass the rules and regulations of Responsible Gaming set out by commissions.
Absolute horeshit in my opinion
Edit: I also can't help but think it's a big joke to Mr Green...the way the rep here told me to contact Mr Green customer service as a resolution, knowing full well I would get a response from Dennis from Evoke Gaming.
Great!