WilliamHill holding my money more than 2 months

[Mr_Slot5]

I think they've gone downhill again recently, the bonuses and offers have really dried up, the customer service is still crap, they seem unable or unwilling to solve problems.

It's almost like they want to trigger their customers to lose the plot.

I have a current problem with one of the games not loading, they say 'delete your cookies' and 'we've referred it to our technical team'...months down the line still no solution, even if I used a complete stranger's computer or device to log into my account the game still wouldn't load.

I can only think they've decided to block me from accessing the game at their end. This is a classic wms slot I can play without bother everywhere else and have done loads, so they're not getting any more money off me for the foreseeable until it's fixed, but they won't give a shit, they're too big and complacent.

I think in the op's case they're exploiting the geographical and political situation to renege on the payout, what can he do if he's thousands of miles away in russia, does the adr apply there?

One thing I have noticed recently is that their games keep disconnecting from the server on a regular basis. No idea what is going on there.

 

[Guntis]

No bonus abuse from my side. If I do it, why I continued deposit after this email? No bonus anymore.

My turnover for the last 6 months - 20100 euro. I played BJ surrender and maybe videopoker a few times.

Have you ever withdrawal from William Hill before and how do you access their site (VPN, TOR browser, mirror site URL)?

There are tons of negative feedback on bookmaker-ratings.ru/review/obzor-bukmekerskoy-kontory-william-hill/all-feedbacks/ which is worth to take a look.

I respect Casinomeister's site but there you (very likely) be able to find people who are more familiar with such problems regarding players from your country.

 

[Playford7]

One thing I have noticed recently is that their games keep disconnecting from the server on a regular basis. No idea what is going on there.

Get that all the time also. Seems mainly blueprint however. Havnt even attempted to address it via CS as it would be like talking to moss covered stone.

 

[paul7388]

Get that all the time also. Seems mainly blueprint however. Havnt even attempted to address it via CS as it would be like talking to moss covered stone.

So am i right to think that it is okay to have a conversation with a normal stone then.

 

[Borgie]

So am i right to think that it is okay to have a conversation with a normal stone then.

The moss really messes with things.

 

[Playford7]

So am i right to think that it is okay to have a conversation with a normal stone then.

Definitely. Never speak with the ‘moss’ kind.
They make aspire CS look like trada of old.

 

[Playford7]

The moss really messes wirh things.

It’s a scourge on the casino industry.

 

[kirillyag]

Have you ever withdrawal from William Hill before and how do you access their site (VPN, TOR browser, mirror site URL)?

There are tons of negative feedback on bookmaker-ratings.ru/review/obzor-bukmekerskoy-kontory-william-hill/all-feedbacks/ which is worth to take a look.

I respect Casinomeister's site but there you (very likely) be able to find people who are more familiar with such problems regarding players from your country.

Yes, I received 4 withdrawals from williamhill. I don't remember, maybe I used VPN (browsec) for login, but switch off it when I placed bets (I did it on betfair, but not sure about williamhill).

bookmaker-ratings.ru is just review site. How it can help me?

It's almost like they want to trigger their customers to lose the plot.

I don't think so, bc I can't login and lose my money

 

[Guntis]

Yes, I received 4 withdrawals from williamhill. I don't remember, maybe I used VPN (browsec) for login, but switch off it when I placed bets (I did it on betfair, but not sure about williamhill).

bookmaker-ratings.ru is just a review site. How it can help me?


I don't think so, bc I can't login and lose my money

That mentioned site earlier is the very high-traffic affiliate site and must have at least some power to influence WH — it's not just an average review site, take a look at what kind of people are working for them (MatchTV and EuroSport commentators, sports journalists, different sports legends including Nikolai Valuev). If I was you I would ask there for a bit of advice!

There is tons of info on Yandex that William Hill is looking forward to starting officially run its business in Russia but at the moment it's not listed as a legal bookmaker in ЦУПИС and its .com version is blacklisted by Roskomnadzor (Роскомнадзор).

Due to the online gambling situation in the country, I don't think you have any chances to fight legally against WH...