- Joined
- Feb 25, 2010
- Location
- Rijsbergen
Hi everyone,
I have been playing at online casino's for a couple of years now with no problems at all.
More recently, I have been playing at William Hill Casino (casino.williamhill.com) and I got drawn by their bonus offers (a first bonus of 25% up to 150 and then a monthly bonus of 500, every deposit is 20% up to 40 bonus).
I have played there a couple of times and suddenly my account got locked. Now, it turns out to be that they claim I am a bonus abuser (I didn't even won money) and they won't even give me back my deposits!!! I think that is stealing right? I hope someone can give me advise on how to handle this, as I have never experienced this before. I always hoped that this would never happen, but I have no other choice left but to search for help here.
Thank you in advance,
Pieter
I have been playing at online casino's for a couple of years now with no problems at all.
More recently, I have been playing at William Hill Casino (casino.williamhill.com) and I got drawn by their bonus offers (a first bonus of 25% up to 150 and then a monthly bonus of 500, every deposit is 20% up to 40 bonus).
I have played there a couple of times and suddenly my account got locked. Now, it turns out to be that they claim I am a bonus abuser (I didn't even won money) and they won't even give me back my deposits!!! I think that is stealing right? I hope someone can give me advise on how to handle this, as I have never experienced this before. I always hoped that this would never happen, but I have no other choice left but to search for help here.
Thank you in advance,
Pieter