William Hill casinos lowering RTP

[Guntis]

It would certainly explain UKGC decisions in the past few years - because they're not rational!

Hah, to me the logic behind that rule is to allow players to deposit more so they can potentially leave everything in there. Otherwise, if you win from your £100 deposit limit say 1k the casino won't be able to get this money back because your limit won't allow more deposits.

But see what AI says lol...

 

[jasonuk]

So the WH "Safer Gambling Team" who signed the email, are confirming that all customers will be less safe by this change but will "make it easier for our customers to stay in control" ? .

This has started rolling out in recent days - they're still standing by the ? tagline of "We're making it easier for you to stay in control". While they are at least explaining how it works to customers - they reassure customers that "no action [is] needed from your end."

Naturally, no mention of customers being allowed to set gross deposit limits (and looking through the help, it doesn't appear to be an option for those that want it) - even though that feature is still available to non-UK customers...

 

[PMKFRUITPRO]

Fuck you hills!!!!

 

[mack341]

They'll want to convene an urgent board meeting if they see that result ?

 

[justdoit]

only use WH for bets not playing slots

 

[PMKFRUITPRO]

They'll want to convene an urgent board meeting if they see that result ?

Yes I was rather surprised!! Good old prize drop!!

 

[thr0b]

Looks like I’ve had too many withdrawals from their freebies - even at 91% - they’ve just blocked me from promotions. Arf.

No loss, Bill Hill.

 

[kennygamerboy]

Looks like I’ve had too many withdrawals from their freebies - even at 91% - they’ve just blocked me from promotions. Arf.

No loss, Bill Hill.

I just been blocked too! Just got the email! It's funny tho I won £600 quid yesterday and withdrew straight away then boom just got a email about a hour ago banning me from promos.

 

[thr0b]

Closed my account with them in the end. If they’re going to offer the majority of their games at 94% (and many are less than that), and no incentives, well, I’m not incentivised so someone else can have my money.

 

[jasonuk]

Closed my account with them in the end. If they’re going to offer the majority of their games at 94% (and many are less than that), and no incentives, well, I’m not incentivised so someone else can have my money.

I expect the majority are 92% at this point - they've been aggressively culling 95-97% games in the past year (there are still a few), and some are down to 90% or 88% already.

Also looks like they're starting to take a sledgehammer to other promotions too along with the promo bans mentioned above - those 5fs every couple of days have already been replaced, the casino ones are now 5fs when you spend £5 (in recent weeks), and the sports ones are a single 10fs spanning 10 days (as of this week).

On the plus side, you can still take advantage of their "top price guarantee" - the guarantee that cherry picks which competitors are included, excludes any boosts and special offers, and they - to quote - "won't match prices exceeding exchange lay".

So the only thing they seem to be guaranteeing is that their customers will get ripped off... which sounds about right for WH.

 

[PMKFRUITPRO]

Just use them for their epic boosts on sports bets. Tbf they gave me a couple of free £10 build a bets to use and some of the offers during the euros have been +EV.

Obviously using them for slots is a definite no no, but then I’d say that about most places these days. I mean the majority of users on here still play at videoslots which baffles me also.

If hills ban you from promotions you usually get the ‘you’ve been playing more then normal recently’ email and the blag it’s about responsible gambling.

They normally let u back in on promos about a month after.

 

[YouTubeSlots]

Just use them for their epic boosts on sports bets. Tbf they gave me a couple of free £10 build a bets to use and some of the offers during the euros have been +EV.

Obviously using them for slots is a definite no no, but then I’d say that about most places these days. I mean the majority of users on here still play at videoslots which baffles me also.

If hills ban you from promotions you usually get the ‘you’ve been playing more then normal recently’ email and the blag it’s about responsible gambling.

They normally let u back in on promos about a month after.

I agree mate.

I only use them to take advantage of there sports offers. When it comes to there slots, They don't have hardly any providers/games. And there all on shit rtps. Avoid playing slots at will hills! Unless you enjoy a good shafting of your balance that is!

 

[jasonuk]

If hills ban you from promotions you usually get the ‘you’ve been playing more then normal recently’ email and the blag it’s about responsible gambling.

They normally let u back in on promos about a month after.

The tell there will be if they block you from *all* promotions in one go - if it's selective (e.g. you can access some/all sports offers but not casino; or some/all casino offers but not sport) then that'll be an account restriction ("gubbing") rather than linked to responsible gambling.

 

[thr0b]

Such a shitty CMS as well; I was browsing the site and got a popup telling me that I had 10 FS on some game or other. I click it. “You’re not eligible for this promotion”.

If I’m not eligible, don’t interrupt me with popups for it in the first place.

And with that, the account was closed.

 

[mack341]

Anyone else experiencing random 'internet connection lost' moments on WH recently, on tablet and desktop, comes back after several seconds so not really a proper lost connection.

Never experienced these drop-outs on the old WH, it was a solid site iirc.

[Even had it on the bonus drop game]

 

[Guntis]

So what's know they up to, maybe put slots at 20% RTP?

Here is some info:

Evoke owns gambling brands including 888poker, 888casino and 888sport, as well as William Hill. It said it expects “significant improvement in profitability” going into the second half of 2024 as losses from selling its US customer-facing business fall out of the results.

You do not have permission to view link Log in or register now.

 

[jasonuk]

So what's know they up to, maybe put slots at 20% RTP?

... and that's how the "Book of 69" was born.

I jest, but the shock value plus the need for greed could make that a reality for WH in the next couple of years...

 

[conker]

Do WH declare the RTP’s of their slots in the game info or are CM forum members calculating them through their own play? I’m guessing it’s the former.

 

[conker]

I’ve just seen in some of the previous posts that they are ‘sometimes’ published. Or in some cases, hidden as best the casino can. Anyway, I’ve answered my own question

 

[jasonuk]

Do WH declare the RTP’s of their slots in the game info or are CM forum members calculating them through their own play? I’m guessing it’s the former.

For UK players, their license requires them to publish the information - it's usually buried in the game help somewhere.

For other jurisdiction, it'll depend on the local rules - sadly some jurisdictions still don't mandate it... and good luck working out the difference between an 85% and a 96% if you are not technically savvy!

 

[Lemon]

Anyone else experiencing random 'internet connection lost' moments on WH recently, on tablet and desktop, comes back after several seconds so not really a proper lost connection.

Never experienced these drop-outs on the old WH, it was a solid site iirc.

You can easily fix this issue by deleting your account and never playing there again

 

[PMKFRUITPRO]

Lemon is very bitter about Hills!!

 

[TheAddict]

Imagine not even being able to remember how bad it was.

 

[shapesy]

Gets worse this place just stopped " best odds guaranteed " for me anyway dont know if its account related or everyone. Dont even tell you until you query a bet settlement

 

[jasonuk]

Gets worse this place just stopped " best odds guaranteed " for me anyway dont know if its account related or everyone. Dont even tell you until you query a bet settlement

They were starting to dial it back last year (as has much of the industry) - both in terms of customer availability and in terms of race availability... so perhaps not a surprise they've chucked it all together with the December refresh of promotions.

Given how bad their default pricing is, I could imagine BOG (which is defined by industry pricing rather than their own) triggering in more cases than they were happy with - which then defeats the purpose of them offering such awful prices in the first place.

They still claim to have "best pricing" though - from 8am to noon , against "six" bookmakers which distils to Bet365, Entain and Flutter, and naturally excluding enhancements, promotions and anything else (which is how most books seem to price now-a-days, you need a "boost" to get the actual price).

But on the plus side, think of the value of their V-Play casino promotion... all those shiny prize wheels paying 30p you could win while playing 88-92% slots...