Here is an easy-to-view Gamstop's privacy page, in case one needs the details but doesn't want to sift through the original at:
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Who does Gamstop share the information with and why?
1. Service Providers: GAMSTOP works with several service providers to offer its services. Some of these providers include:
- The Data Shed (IT, development, and software delivery services)
- SendInBlue (email services)
- AWS (cloud services)
- TransUnion and Onfido (identity verification services)
- Fetchify (address lookup services)
- Connect Assist (consumer services)
- Zendesk (case management system)
- Microsoft (software)
- Nexus IT (IT support)
- Citrix (secure information sharing)
2. Gambling Operators: GAMSTOP discloses personal data to gambling operators. They inform these operators if someone trying to use their service matches the identity of someone registered as self-excluded on GAMSTOP or if they were registered as self-excluded in the past 7 years.
3. Gambling Commission: Personal data might be disclosed to the Gambling Commission when necessary for the provision and proper operation of the GAMSTOP service or for the Gambling Commission’s regulatory functions.
4. Research: With specific consent, GAMSTOP will share personal data with selected independent researchers to improve the service.
5. GamCare: With specific consent, personal data can be shared with GamCare, which operates the National Gambling HelpLine.
6. Legal Rights and Obligations: Occasionally, due to legal requirements, court orders, or governmental authority, GAMSTOP might be required to disclose certain types of personal data. They might also need to disclose personal data as part of the establishment, exercise, or defense of legal claims.
7. Corporate Reorganisation: In events like reorganisation, sale, or takeover, personal data might be disclosed to new entities within the group or potential acquirers and their advisers.
In which cases does Gamstop share the information?
- When users register for the GAMSTOP service.
- When gambling operators check if their customers have self-excluded with GAMSTOP.
- To resolve queries from users or for the purposes of an operator’s responsible gambling obligations.
- When required by law or for legal claims.
- For research purposes, with user consent.
- If users consent to share their details with GamCare.
Why does Gamstop share the information?
- To provide the GAMSTOP service effectively.
- To ensure users who have self-excluded are not able to access gambling websites.
- To fulfill regulatory obligations and for the proper functioning of the GAMSTOP service.
- To improve the GAMSTOP service through research.
- To support individuals with gambling issues by connecting them with GamCare.
- To meet legal requirements or defend against legal claims.