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Hi All4greed,
and as the autohold suggests in the screenshot the hand had two wilds in it so I hope you hit something nice !
Kindest regards,
Enzo
.Not being pedantic but that hand had 3 wilds in it and two ace of hearts.
The game was deuces wild (a game without jokers) - the cards in that screenshot are the display glitch .. but the autohold that is highlighted
illustrates the actual cards (i.e. two deuces that were held)
Regards,
Enzo
.Uuumm, because too many 3 Dice threads are never enough.Anyone care to guess? Support has been notified.


The game was deuces wild (a game without jokers) - the cards in that screenshot are the display glitch .. but the autohold that is highlighted
illustrates the actual cards (i.e. two deuces that were held)
Regards,
Enzo
What do you mean a displayglitch? I thought all games were from a STANDARD 52 card deck and if jokerwild game then an additional card)joker) is added. hmmmmm now I am wondering why its so hard to win in Video Poker at 3D...
Yes I have won some at 3d and even got a royal or 2 but now I am becoming more sceptical than ever

I've been skeptical since the 1st week i played and 2 weeks after that, I deleted my account, thank god. A legit casino would handle that differently not just say OOPS! SORRY!![]()

Didn't know the aces were the wilds - held onto the jokers which weren't wilds. No big deal, just a bit confusing.
Indeed I was comped by Anna for the inconvenience and it was appreciated.
Edit: Still can't play off the hand - error message. Techs will look into it. No problem.
The aces are now dueces but the hand can't be played out.Guess I didn't think much more about the glitch other than it was strange.
ALL4GREED, Yopu are playing a wild gcard game...So an error occurs and 3 wild card comes up The logical assumption woud be that the glitch was that jokerwild came up instead of the 2's wild. Why do you insist on thinking backward illogically that the ACES were the wild card?
I have a screenshot here of a practice game I was playing on WIZARD OF ODDS.
I wasplaying joker wild and occassionally a 2 would come up as a joker..I reported the error to Wizard but still don't know if its fixed
I will try to find the jpeg of this error a nd post here
They didn't! They have all their techs on it, and it looks like it's a display glitch caused by a network problem. They credited OP with a comp for the trouble and reset the hand to the original two cards (deuces) so he could play it out.
They could have said "Malfunction voids all pays and plays".
No that would be "OOPS! SORRY!".
EDIT: If you're talking how they handled the closing of your account, I couldn't agree more with 3Dice. Account closure should be handled quick and easy like "Sorry to see you go, your account is now closed"
Freddy
I have never had an account closed in my 15 years of online gaming, the only account closing that took place was the casino going into my trash bin and off to never never land. I find it rather comical how some posters take such offense to people that don't think 3dice is a fair payout casino. Why so animate about having their backs? They clearly just admitted a glitch in the software and handled it an odd way , yet you run to their defense? I can't imagine the nightmares you have had online if you are so quick to back casinos that are having problems. You must have played on every rogue casino imaginable but that is no ones fault but your own.
I can assure you my account is in good standing and I could go there and play today if I wanted, I just choose not to because of the tightness of the slots. Enzo is great, customer service is WONDERFUL, but the hits are just too few and far in between. Cheers.


I have never had an account closed in my 15 years of online gaming, the only account closing that took place was the casino going into my trash bin and off to never never land. I find it rather comical how some posters take such offense to people that don't think 3dice is a fair payout casino. Why so animate about having their backs? They clearly just admitted a glitch in the software and handled it an odd way , yet you run to their defense? I can't imagine the nightmares you have had online if you are so quick to back casinos that are having problems. You must have played on every rogue casino imaginable but that is no ones fault but your own.
I can assure you my account is in good standing and I could go there and play today if I wanted, I just choose not to because of the tightness of the slots. Enzo is great, customer service is WONDERFUL, but the hits are just too few and far in between. Cheers.
I can assure you my account is in good standing and I could go there and play today if I wanted, I just choose not to because of the tightness of the slots. Enzo is great, customer service is WONDERFUL, but the hits are just too few and far in between. Cheers.

Hi Blacklabrador,
Could I ask why you are so negative towards 3Dice ? I'd really like to know what is causing this issue. Surely you are not serious when you say its based on your experience - and if you are - are you basing it on the entire 3 weeks or are you excluding the first 10 days when you were over 100% ?
Casino's don't get to pick the winners - we cant guarantee good luck - we can guarantee a lot of other things, but alas we can't guarantee you'll win.
Picking a casino based on your luck is like picking a wedding partner based on the amount of premarital sex you've had .. you're pretty sure it'll change
You don't get to pick when you'll be lucky - but you do get to pick where.
Kindest regards,
Enzo

My concern with your casino (since you opened that door on how to pick a casino based on luck ) is that it seems the casinos I play at...every one of them, have a certain kind of return after a given time. At 3Dice, the returns are extremely few and far between to almost non existent.Hi Blacklabrador,
Could I ask why you are so negative towards 3Dice ? I'd really like to know what is causing this issue. Surely you are not serious when you say its based on your experience - and if you are - are you basing it on the entire 3 weeks or are you excluding the first 10 days when you were over 100% ?
Casino's don't get to pick the winners - we cant guarantee good luck - we can guarantee a lot of other things, but alas we can't guarantee you'll win.
Picking a casino based on your luck is like picking a wedding partner based on the amount of premarital sex you've had .. you're pretty sure it'll change
You don't get to pick when you'll be lucky - but you do get to pick where.
Kindest regards,
Enzo
I have never had an account closed in my 15 years of online gaming, the only account closing that took place was the casino going into my trash bin and off to never never land. I find it rather comical how some posters take such offense to people that don't think 3dice is a fair payout casino. Why so animate about having their backs? They clearly just admitted a glitch in the software and handled it an odd way , yet you run to their defense? I can't imagine the nightmares you have had online if you are so quick to back casinos that are having problems. You must have played on every rogue casino imaginable but that is no ones fault but your own.
I can assure you my account is in good standing and I could go there and play today if I wanted, I just choose not to because of the tightness of the slots. Enzo is great, customer service is WONDERFUL, but the hits are just too few and far in between. Cheers.
My concern with your casino (since you opened that door on how to pick a casino based on luck ) is that it seems the casinos I play at...every one of them, have a certain kind of return after a given time. At 3Dice, the returns are extremely few and far between to almost non existent.
I stated this in another thread. If one can have an average amount of deposits...then a few withdrawals sprinkled in with a little bit of play time at all of the casinos that has been chosen, and then they play at yours...there is no rhyme to how your casino plays and pays.
I liked 3dice, but I had to stop playing there just recently because of the lousy return and the endless black hole that you have created and the continuous changes you keep making to the games making them play even worse if that can be achieved.
Unlike the other casinos, you can pretty much grasp when you will win enough to withdraw, but at yours, there are no withdrawals to be had until you dump a ton of money in, then you get a small token once in a BLUE moon...to almost never...why is this?
Why is your casino so limited in allowing players to win a little after losing a ton? My pattern at other casinos are...a few deposits, play and withdraw. It is a given a player loses in the long run. That is NOT the problem. As much as I liked 3Dice, I refuse to be an ATM machine. When there is no end in sight....you are beating a dead horse and I believe your casino is that dead horse at this time.
No one will continue choose to play at your casino with the way you have set up your casino for constant losing. So, I guess I am wondering why your casino is set to take more of a players money than an average casino when you already have the winning percentages on your side.?
.

I'd have to agree with silcnlayc on everything she has stated.
There came a time when I thought 3Dice was a very good casino
to play at. Up until this week, it finally hit me... That is, my wallet
kicked me in the ass and questioned why I still deposit at such a
tight casino. I mean, 1 loyalty point for every $20 wagered. 100 points
equals $5 whole bucks = cheap casino IMO.
Also, don't get me started on how quick my $100 deposit flew
on Triple Dough from 75 cent bets. Sure the 3Dice Zeitgeist states
big winners, but a gut instinct tells me the winners are previously
selected.
No big comps, no huge deposit bonuses and not to many deposit
bonuses in general. You lose your deposit, So you gripe at Anna or Andrea
that the slots are tough, they throw you a small bone ($10 - 10WR) your way (except for
Lance & his side kick, they'll sometimes tell you to take a hike) and
in the very end you lose that and feel like a bum. No more for me I've had enough.
Oh please
You claim they've done nothing to rectify this issue, and/or that they handled it in an odd way.
So what, in your opinion, would be the right way handle this incident?
Maybe you could teach them a thing or two
Freddy
However, he is entitled to be "animate" about his back himself. 
Hi Blacklabrador,
Could I ask why you are so negative towards 3Dice ? I'd really like to know what is causing this issue. Surely you are not serious when you say its based on your experience - and if you are - are you basing it on the entire 3 weeks or are you excluding the first 10 days when you were over 100% ?
Casino's don't get to pick the winners - we cant guarantee good luck - we can guarantee a lot of other things, but alas we can't guarantee you'll win.
Picking a casino based on your luck is like picking a wedding partner based on the amount of premarital sex you've had .. you're pretty sure it'll change
You don't get to pick when you'll be lucky - but you do get to pick where.
Kindest regards,
Enzo
My concern with your casino (since you opened that door on how to pick a casino based on luck ) is that it seems the casinos I play at...every one of them, have a certain kind of return after a given time. At 3Dice, the returns are extremely few and far between to almost non existent.
I stated this in another thread. If one can have an average amount of deposits...then a few withdrawals sprinkled in with a little bit of play time at all of the casinos that has been chosen, and then they play at yours...there is no rhyme to how your casino plays and pays.
I liked 3dice, but I had to stop playing there just recently because of the lousy return and the endless black hole that you have created and the continuous changes you keep making to the games making them play even worse if that can be achieved.
Unlike the other casinos, you can pretty much grasp when you will win enough to withdraw, but at yours, there are no withdrawals to be had until you dump a ton of money in, then you get a small token once in a BLUE moon...to almost never...why is this?
Why is your casino so limited in allowing players to win a little after losing a ton? My pattern at other casinos are...a few deposits, play and withdraw. It is a given a player loses in the long run. That is NOT the problem. As much as I liked 3Dice, I refuse to be an ATM machine. When there is no end in sight....you are beating a dead horse and I believe your casino is that dead horse at this time.
No one will continue choose to play at your casino with the way you have set up your casino for constant losing. So, I guess I am wondering why your casino is set to take more of a players money than an average casino when you already have the winning percentages on your side.?
.
To be quite honest with you, I am getting sick of you insinuating that all of us that play at 3dice are stupid. You jump in on every 3dice thread and have something negative to say about the people that play there. In all my years of playing online I have never played at a rogue casino nor have I ever been screwed over.
Michelle
Because of this, all4greed changed the autohold suggestion and played on. When the other cards appeared (correctly) - she could see that she had held the jack, the eight and the ace. (so she already saw those cards when the bug first ocured ..).

first 10 days when you were over 100% ?

I have to disagree with that. I get comps tossed to me and they NEVER have a WR NEVER....and I get some hefty ones. Im not sayin I dont lose...cause I do (like a lot)....but honestly with the comps I have no gripe.


I
Ive logged off pissed off more than a few times after bad losing streaks...and then sometimes pissed at myself for not cashing. Im on a bad run as of late and I mean bad, but I dont think Im being cheated. I think I got shit luck.


Excellent observations Nate. You have said exactly the things that I feel also. The casino could make much more money from a lot happier players on a losing binge if there was a balance of wins and losses as there are at other casinos. This casino has none ...balance that is. Your very last line says it all...Nate: No you don't Jel... Why is it we ALL have 'Bad Luck'? Silc, Xraided, You, Me, Blacklabrador...(Even if his play is limited) - i am not insinuating that the software cheats either, my personal belief is that it is weighted TOO much in the Casinos favour, Slots are TOO TIGHT.I'm also falling into this BIG Black hole at 3dice. I have tried to keep faith, that I am indeed on a 'Run of Bad Luck' ... This bad luck seems to be on an extended stay with me.
3dice is unique and cannot be faulted on their service or unique games... but that comes at a price... Seriously... I am not a 3dice basher but im sharing my experience with them. As soon as your value goes down or you make your opinion known, you fall down the priority list at 3dice.... I don't think im imagining things here, but simple requests that were once fulfilled (when i depositing and was losing BIG) are now a hassle to sort out... I am not shown the same treatment i was shown when the cash was rolling in..
My question:
How long do you need to CONTINUOSLY lose to put it down to 'Bad Luck'?
Nate
Aptly put. Just how long CAN a casino claim a run of "bad luck" for a player? That used to be the term used by many casinos on the same platform like RTG or Rival to pooh pooh the idea that things were more heavily weighted than those at other casinos that the run of bad luck as sever as these casinos give never happened at. Why is that? When do you start saying...something does not "feel right" at casinos such as this ? They already have an edge on us but to take an even larger edge against the player is so wrong...IMO.. and this is just what is happening IMO.How long do you need to CONTINUOSLY lose to put it down to 'Bad Luck'?[/

You are absolutely right in this. But how long can 3Dice sustain the exodus before it cripples them and affect all players such as yourself, that enjoys all it has to offer unlike those of us that play just to play and not socialize?cpdnd31: However bottom line KNOW ONE IS FORCING US TO PLAY THERE.
Here you have hit the nail on the head. Perfectly. We, as long time gamblers know the odds are against us from the get go. But there are casinos that want us to return and use our spendable income at their place, so they toss in a win or two that makes up for about half of our losses, that makes us extremely happy...and we return to give them this back plus more...and we are "Happily" losing...because we felt that we beat them every once in while (a gamblers mentality) even if we only got half of our monthly stake back...hope I am not confusing anyone.cpdnd3: I never can get a feel of the games. There is no pattern... every gambler who plays their favorite games on any platform should know what I'm talking about. There's a rhythm you can feel when a slot is loose. I never can get that rhythm at 3 dice

This is what I have been doing, supplementing my losses at 3Dice with other casinos, which I continue to return to and continue to give up- my bankroll to. Think of what you just said and what I did. 3Dice is not our main casino...someone else is getting the bulk of our monies....why isn't 3Dice interested in cornering this market? RTG threw us away and so has Rival...my best wins have been at MG casinos and Top Game sad to say...THEY are interested in the USA market because we are HUGE and we are loyal and we do not mind losing huge if we can catch a small one every once in a while..and they have learned this, I believe..Until something is done tho Ill still keep it as my fun relaxing night out to play place and play heavy at rtg and micro ( have been itching to play at rival but just hate the customer service).
Because of the eternal hope (popping Jod in the backside of her head for this one with affection of cours!) and the so called imaginary "big one" that was claimed can happen...but...I stopped and did what I should have done many, many deposits ago...closed and uninstalled.But my point is why invest as a real gambler there if you feel the odds are against you?
I saw the pop ups for winners also and 99% (somewhat a slight exaggeration) of them were in tourney mode I believe...denamoutz: all i know is that some people are winning at 3dice. I have chat open all the time, and i see a lot of red, it may not be you or me but there are people winning. I always see a lot of red for the tut slot.
no, if it shows up in red in chat it is real play, it will say someone won $$$$$ playing tut. the blue is tourney mode

