What makes you Loyal?

[ekopr]

In today's online casino world, there are a huge number of options to choose from. What makes you stick to and come back to play at your favorite casino?

I want good payouts and want to relax and unwind, without emptying my wallet. But easy banking and customer service also makes a difference.

 

[KasinoKing]

In today's online casino world, there are a huge number of options to choose from. What makes you stick to and come back to play at your favorite casino?

Easy!
1) Decent ongoing bonuses with sensible WRs
2) Decent ongoing bonuses with sensible WRs
3) Decent ongoing bonuses with sensible WRs

 

[ekopr]

What about Games?

I just saw and participated in a poll which asked the exact same question (pardon my poor attention ).
I am puzzled that enjoyable games and entertainment value does not even count as an option (which is important for me).

How do you then, choose which new games will be right for you to play?

 

[Pinababy69]

Easy for me....

1) Top notch customer service with email replies in under an hour....ALWAYS!! Live chat and phone are okay, but I prefer email, as I like to keep records of everything. And I want the email reply to be relevant to my query, not some cut and paste job off the website...or a canned response.

2) Payouts in 24 hours or less, seven days a week.

3) A decent monthly bonus (or bonuses) that will extend my playtime, with reasonable WR (preferably not more than 15-20X D+B).

Do all that and don't treat me like a number, but like a human being, and I'm happy as a pig in shit.

 

[WonderingSpirit]

------------------
What makes me loyal:

My addiction

What makes me illoyal:

My fiancee
---------

On a serious note:

1. Good support, Fast payout, no stalling
2. Fun games that you feel you can beat at times.
3. Bonus if the WR is ok.

 

[Mousey]

I just saw and participated in a poll which asked the exact same question (pardon my poor attention ).
I am puzzled that enjoyable games and entertainment value does not even count as an option (which is important for me).

How do you then, choose which new games will be right for you to play?

That's because, when you add them all up, there are only a little more than a handful of softwares.... MG, RTG, Playtech, Rival, 3Dice... and a couple others I can't think of right now .... So as far as games/software there aren't that many choices. After that, it comes down to bonuses, customer service, speed of withdrawal, etc. at any particular casino.

 

[sparkz]

previously when i actually gambled i would of said

easy withdraws (paid asap without the hassle of sending document after document)
good fair payout percentage (where i would just lose the entire deposit straight off)
the fun factor it provides (related to above, even if i lose overall i like to be able to play for a few hours with 1 deposit)


but at any casino i played at in the last year at least 1 of thoese things i look out for have not been provided (mainly the fun factor, like losing 20+ deposit straight off without a win in about 2 mins isnt fun)

 

[silkprint]

Easy and fast payouts
Nice promos
Customer service that is prompt and has right information

 

[dazlazz]

Hi Ekopr,

A more interesting question is what makes a player 'loyal' to a casino / poker room???

....Now that is very very different!!!

Regards,

Dazzla

 

[KasinoKing]

Hi Ekopr,

A more interesting question is what makes a player 'loyal' to a casino / poker room???

....Now that is very very different!!!
Regards,
Dazzla

OK, I'm confused!
That IS the question Ekopr asked, isn't it???

KK

 

[Tengil]

My first criteria is that they have to be a PLC and licensed in EEA.

But what makes me loyal?

1. Decent promos that allow you to play other games than slots.

2. Fast and reliable payouts without any ridiculously low limits.

3. Decent support. Mustnt be that fast if they know what they are doing. They usually dont.

4. And yes, how the games pay. Doesnt matter how good the casino is if I constantly lose. It affects the way I play in a negative way.

And it wouldnt hurt if they would drop a freebie sometimes. That casino is yet to be found.

Edit: almost forgot, no spam.

 

[ekopr]

Thanks for all the replies! u guys rock!