Just a thing here. To summarize.
Live at home with a family member who has same initial and surname as me.
I have 2 cards (debit), 1 that was snapped accidently ages ago
The other I use now and again.
I had however written down card number, expiry date, etc previously of snapped card.
This family member has same card, bank, account type as me.
They wrote down their details on paper (for quick telephone banking and buying stuff)
I registered my card number at casino.
The card I registered was written on paper.
Played, won some, cashed out fine.
Played again, lost a bit, won some more cashed out.
Was asked for identification.
Sent over documents explained about card being snapped.
They wanted picture of statement showing deposits.
I searched at home in the pile of opened letters we have.
Found a statement flicked to see page with casino deposits.
Took picture and sent to casino.
They requested something which also showed name and account number
I checked for it and found the page with the name and account number was actually my family members name.
So its seems now that the bit of paper I picked up with the card number on was their card.
A complete accident considering both mine and their card numbers were on paper and our bank accounts/statements go to the same address, are the same account type with the same bank. Also are names are the same (where i could be MR M Tong, they are MRS M Tong)
Whatsmore is the family member went to the bank and said the transactions were not done by them. (Statements for each of us come in same envelopes with basically the same name on each, thus we often have mixups of opening eachother statements and when I looked for it on the letter pile I just gathered they had opened mine by mistake)
The bank were of course investigating but that person now knows the mixup and what the transactions are from.
They are more than happy to sign and send the casino paper to say they have approved each transaction.
any suggestions?
Live at home with a family member who has same initial and surname as me.
I have 2 cards (debit), 1 that was snapped accidently ages ago
The other I use now and again.
I had however written down card number, expiry date, etc previously of snapped card.
This family member has same card, bank, account type as me.
They wrote down their details on paper (for quick telephone banking and buying stuff)
I registered my card number at casino.
The card I registered was written on paper.
Played, won some, cashed out fine.
Played again, lost a bit, won some more cashed out.
Was asked for identification.
Sent over documents explained about card being snapped.
They wanted picture of statement showing deposits.
I searched at home in the pile of opened letters we have.
Found a statement flicked to see page with casino deposits.
Took picture and sent to casino.
They requested something which also showed name and account number
I checked for it and found the page with the name and account number was actually my family members name.
So its seems now that the bit of paper I picked up with the card number on was their card.
A complete accident considering both mine and their card numbers were on paper and our bank accounts/statements go to the same address, are the same account type with the same bank. Also are names are the same (where i could be MR M Tong, they are MRS M Tong)
Whatsmore is the family member went to the bank and said the transactions were not done by them. (Statements for each of us come in same envelopes with basically the same name on each, thus we often have mixups of opening eachother statements and when I looked for it on the letter pile I just gathered they had opened mine by mistake)
The bank were of course investigating but that person now knows the mixup and what the transactions are from.
They are more than happy to sign and send the casino paper to say they have approved each transaction.
any suggestions?
