Mate Josh has done absolutely nothing for me I sent him emails, messages and he completed ignored me just very bad. The sad thing is that you can see when he has visited this site and just ignores everything.What do I do know? Just sit and wait? I’m hoping I can speak to this josh guy and he can try and resolve this for me
@josh@suprnation popped up in this thread on Monday........@Casinomeister more reports of these withholding money from customers, ignoring them and @josh@suprnation being no help.
Thank you Fingers crossed he can help me get verified. I’ve sent them a concerned amount of my information now, I actually feel quite uncomfortable about it@josh@suprnation popped up in this thread on Monday........
NYSpins / Voodoo Dreams Rep? - Verification Issue
Hopefully he has been tagged enough times now in this thread and can drop some help in for @maccylole when he pops in again
Yeah didn't help though, and more telling is the email from them telling him that they are aware of his posts on here, and that they cannot provide customer help on forums. That pretty much negates any reason for having a rep.@josh@suprnation popped up in this thread on Monday........
NYSpins / Voodoo Dreams Rep? - Verification Issue
Hopefully he has been tagged enough times now in this thread and can drop some help in for @maccylole when he pops in again
I don’t understand why I’m having to jump through any hoops, at what point are they breaking the law? I’ve given them everything they’ve asked for and moreYeah didn't help though, and more telling is the email from them telling him that they are aware of his posts on here, and that they cannot provide customer help on forums. That pretty much negates any reason for having a rep.
Yeah didn't help though, and more telling is the email from them telling him that they are aware of his posts on here, and that they cannot provide customer help on forums. That pretty much negates any reason for having a rep.
I don’t understand why I’m having to jump through any hoops, at what point are they breaking the law? I’ve given them everything they’ve asked for and more
Tell them you aren't supplying any more documents, you want your account closing and expect your payment in full as per their LCCP.View attachment 150142
So if I want my money I have to pay a notary to sign my documents. I am absolutely fuming!!! They’ve had so much proof it’s me and still don’t believe me! Where do I go from here?
They just won’t help me, they’re saying they won’t do a thing until I get a notary! How are they allowed to do this? They’ve got about 20 pieces of my life now, and it’s still not enoughTell them you aren't supplying any more documents, you want your account closing and expect your payment in full as per their LCCP.
Nope they aren't. Put them on the spot and do what I said.They just won’t help me, they’re saying they won’t do a thing until I get a notary! How are they allowed to do this? They’ve got about 20 pieces of my life now, and it’s still not enough
I am truly sorry you’re going through this mate. The stuff what I could tell you is unbelievable. For the last 19 weeks I have had terrible response times plus some documentation I sent through they haven’t read it correctly so it’s always back and forth with them. I was looking at my calendar this morning and I have completely lost track off time due to the slow responses.They just won’t help me, they’re saying they won’t do a thing until I get a notary! How are they allowed to do this? They’ve got about 20 pieces of my life now, and it’s still not enough
That would be brilliant thank you! I have told them what you said, waiting on a response now, wonder what they’ll come up with next. I’m sure no where in the terms did it say I would have to pay for documents before I could get my withdrawalNope they aren't. Put them on the spot and do what I said.
I've asked if MrWild has a link to the sections that cover this, if not I'll find them over the next few days, I looked for them the other day but can't remember where I saved them haha.