June 2012 took the 350% no rules bonus, deposited $35 I think, played several games, hit the max win on Mystic Dragon for $1000. Cashed out $850 played the rest. Docs were in order before hand. Communication with a rep was reassuring and polite during the whole waiting period, no mention of confiscations or any problems. 3 months and a week later, payment finally was received.
After stressing for over 3 months as to whether I was getting paid or being given the run around, now all bonus messages have stopped in my account mail. I asked a service rep if I was bonus banned for winning on the "no rules" bonus. I was told I could find bonuses on the web site, at 30x/60x wr and the big bonuses are only for those who haven't won or are new. I am now in the redheaded stepchild category.
I served my sentence of over 3 months to get my winnings and believe me, I was truly stressed over it. Payment was made by mail via check, stress continued thinking the check may not be honored.
Loyalty...., lost it during my hiatus.
I'm sorry you experienced such a lengthy wait time on your withdrawal and I'd like to do some research as to why this has occurred. Also, I'd like to look into your current player status regarding bonuses, etc.
Can you please send me a PM with your casino username and the casino you made your withdrawal through? I'll check into it right away and report back as soon as possible.