Baptism by Fire - success Videoslots wants to join up!

[Alexandre]

Hi All,

After taking into consideration the feedback we've got from here with regards to the welcome bonus, we've now increased the match bonus to 100% up to 200 in the respective currency, and on top of that we've also lowered the wagering requirements to just 20x bonus.

So if a player receives a $100 bonus, 10% will be released everytime they wager $200. This way it is easier for players to wager through the bonus.

Moreover, we've lowered the Free Spins upon registration with no deposit needed to 11 to the respective eligible countries.

Thanks again so much for your loyalty and support to our brand, we greatly appreciate it.

Kind Regards,
Lucas

Nice move guys

 

[VS_Lucas]

Thank you Alexandre!

 

[chris87]

After a bit of a rocky start (more due to my luck than anything within the casino's control) things have improved greatly and my luck has turned around which is always good of course.

This, coupled with great bonuses (weekly casino race and cashback) and a great rep in Lucas I must say I'm really pleased with this casino and so far is certainly one of the best in the 6 or 7 I regularly play it.

Great work guys, keep it up!

Chris

 

[AC7X]

Based on the number of spins being achieved at the higher end of the Casino Races table I have to assume that either this place is getting a lot busier, or the existing users are making a concerted effort to win the £400 top prize. Great news for the casino either way, not so good for poor old AC7X who only got £35 for 11k+ spins last week! Last month the same number of spins would have netted me in the region of £80-£100 at the end of the week. Not a complaint against the casino at all, just an observation - looks like they're expanding, and well done to them.

One thing I don't like is the 3.9% fee to cashout more than once per week. I personally zeroed a £400 balance last week because I was too stubborn to pay the £16 withdrawal charge and too weak to not gamble it away before the seven days were up. 99% my stupidity, 1% annoying casino policy. Surely 3.9% is a bit much to cover processor costs?

 

[VS_Lucas]

Hi AC7X,

Good evening.

Yes, cashouts exceeding more than one per week do have the fee charge, though we also do not charge any fees on deposits either (*except for euteller & siru mobile payment methods).

Plus all bank withdrawals are always free of charge even if they're done more than once per week.

Moreover, the longer a player remains a customer of ours, the less times they will be charged if at all depending on how long they've been a customer of videoslots.com.

Kind Regards,
Lucas

 

[VS_Lucas]

After a bit of a rocky start (more due to my luck than anything within the casino's control) things have improved greatly and my luck has turned around which is always good of course.

This, coupled with great bonuses (weekly casino race and cashback) and a great rep in Lucas I must say I'm really pleased with this casino and so far is certainly one of the best in the 6 or 7 I regularly play it.

Great work guys, keep it up!

Chris

Hi chris87,

Thank you very much for your nice comments mate! It's honestly much appreciated.

Very glad you're enjoying your experience with us.

Wish you all the best!

Cheers!
Lucas

 

[NohchiPlayer]

Question

Quick question becouse videoslots.com is down right now and i cant use livechat:

My brother is registered there but never deposited, can i sign up and use the welcome bonus? Its the same household. Will i get any problems? Someone has experience? Thanks.

 

[VS_Lucas]

Hi NochiPlayer,

Yes you can sign up and be able to use the welcome bonus.

With regards to the site being down at the moment - we are undergoing some updates and the site will be temporarily down, although it should be back up and running again at around 5 am. Moreover, we'll be taking precautionary measures in order for this not to occur again. We apologize for any inconvenience this may have caused.

Kind Regards,
Lucas

 

[lockinlove]

Nice move guys

I agree. Might have to give it a try now

 

[VS_Lucas]

VideoSlots Casino Races - Increase In Total Monthly Prize Pool & Spots Being Paid Out

Hi Guys & Gals,

We want to let you know that as from Monday the 3rd of March 2014, we will be yet again increasing the Total Monthly Prize Pool of our famous VideoSlots.com Casino Races to AU$ / C$ / $ / € / £16,000 / 160,000Kr per month.
So with a casino race being held every week that is - AU$ / C$ / $ / € / £4,000 / 40,000Kr Per Week!

On top of that, we're also increasing the number of spots being paid out to the TOP 175 Players.

These are completely wager free real cash prizes that are being rewarded and go straight to the players account's

Wish you all the best!
Lucas

 

[wewewewewe]

Somewhat disappointing start

Made a new account.

One deposit. Took the welcome bonus. No bonus to play with?
The bonus is just there to be released... i thought it would be credited to my balance (as bonus money) to play with and released in fragments... (as i read in the terms)
But it was never on my balance.. that was a bummer..

Dont like this system, but thats my opinion. Lost my deposit in no-time. The bonus is still standing there for a couple of days... (looks a little bit lost to me)

 

[VS_Lucas]

Hi Atomix9,

Good afternoon.

We've discussed on how our welcome bonus system works in previous posts within this bbf thread. Though I will explain it again here for you. So firstly, we've increased the standard welcome bonus to 100% up to 200 in the respective currencies, & also have lowered the wagering requirements to just 20x the bonus.

If a player deposits $100, then everytime they wager $200, they will get 10% of their welcome bonus / $10 released to their account balance, which would've been released from the bonus balance.

Moreover, the bonus will remain active for 7 days from activation in case that a player would want to make another deposit and try to clear it, unless it is purposely failed.

Hope that helps in understanding how our welcome bonus works, and do let me know if you have any further questions.

Kind Regards,
Lucas

 

[wewewewewe]

Hi Lucas,

Thank you for the explanation concerning the bonus. I missed the part that is was released to the account balance. I thought it was initially direct there after the first deposit.

With almost all other casino's the bonus is either play money (not withdrawable) directly on the account balance, or directly on the account balance as bonus credits (withdrawable after meeting the WR in pieces released of 10$ or euro)

So for me personally i was looking for the "other" part of my first deposit..
But nowhere to be found... that was a bummer.

As said, i dont like this system. And my bonus will be lost after a couple of days, 7 days is not very long imho.

 

[VS_Lucas]

HI Atomix9,

Yes, The WB is there after a player's first deposit, and will be showing under the player's Bonus Balance, and is withdrawable once the wagering requirements have been met. This is ofcourse with assuming that the player has activated the welcome bonus itself from his/her profile, otherwise they will not be playing with the WB.

Therefore - each time player wagers $200 on a $100 deposit, they get $10 released to their main Account Balance which is withdrawable. Moreover, if a player wagers all of the bonus (100%) then the bonus will be fully transfered to the main account balance, and is again also withdrawable of course.

So once the WB has been activated by the player from within his/her profile, then the Bonus itself will be there showing right under the Main Account Balance.

Futhermore, Welcome Bonuses are valid - [ need to be completed / wagered through ]within 7 days, which is standard duration. And as said in previous posts within this thread on the WB topic, players may choose to inactivate and not use the welcome bonus, and take the 10 free cash on 1st deposit which only has 2x wagering and or play with our other unique promo offers such as our cashback loyalty system and casino races which both reward wager free reacl cash prizes to player's accounts.

Thanks again, and please do let me know should you have any further questions, as i'll gladly help you out.

Kind Regards,
Lucas

 

[klauskunterbunt]

Had the same Problem. I didnt recognized, understood before what 10% incremental Bonus mean.... Deposited 140 and got 14 Euro bonus money in my Account till all was gone.
I spined about 2-3.50 Euro. Do not like the System either!

18/02/14 21:49:54 GMT € 140 Deposit
18/02/14 22:12:10 GMT € 14 Bonus Payout
Total Progress: 16.00%




"So once the WB has been activated by the player from within his/her profile, then the Bonus itself will be there showing right under the Main Account Balance."
Yes! But only to look at it

 

[lockinlove]

yup I dont like it either. While I like they lowered the wagering this is the reason why I didnt deposit

 

[klauskunterbunt]

The mistake i made is, that i thought the Bonus cashout is correlated with how many you loose. Loose 10% from Your Dep. and get 10% Bonus added.
Kinda Cashback.

 

[VS_Lucas]

Hi Klauskunterbunt,

Good morning.

If there's anything which after reading the T&C's you still don't recognize/understand, please feel free to ask our support team to clarify anything which may be unclear for you, via either live chat, email or call back service, and they'll definately help you out.

So, the Bonus Balance which is found right under the Main Account Balance, is there to be released once the wagering requirements are met. ie; Each time a player wagers $200 on a $100 deposit, then 10% of the bonus will be paid out and transfered to the Main account balance from the bonus balance. Moreover, if a player wagers all of the bonus (100%) then the bonus will be fully transfered to the main account balance, and is withdrawable right away of course. not only to look at it

On another note, as you may know that several other casinos offer cashback systems on player's losses, we do not. We payout Cashback on all spins, regardless if a players wins or not. ie; we still pay cashback when a player is winning.

You do not have permission to view link Log in or register now.

.

Let me know if you have any questions re; our cashback or anything else mate, and I'll gladly assist.

Kind Regards,
Lucas

 

[VS_Lucas]

Aristocrat Games Launched

Hi Guys,

I want to let you know that we at VideoSlots.com are delighted to be from now onwards also in collaboration with Aristocrat, and provide you with more and more great games which are now added to our grand collection in order to appeal to all tastes and preferences.

Among some of the Aristocrat games that we've just launched are – Zorro, Red Baron, Lucky 88, Big Ben, Queen of the Nile, Where’s the Gold, Werewolf Wild, Choy Sun Doa and more titles will be coming soon!

N.B. - As per Aristocrats rules, the following countries are restricted: CY FR DE LT LU NL PL AS AR AU CA CV CN CK CI CU GY PF TF GH GU GN GW IN IR IQ IL KP KR LA LR LY MO MY MR MA MM NR NG NU NO PK PR RU SN SL SO ZA SD CH SY TH TR TM UM US UZ VI ZW.

Wishing you all the best!
Lucas

 

[peezo13]

Hi Lucas

Why don't you have deposit limits? I know you can set loss and wager limits but that is of no interest to me. A simple deposit limit would be far more suitable

 

[VS_Lucas]

Hi peezo13,

Good afternoon.

We had the "deposit limit" option before though due to the vast payment options that we offer, it is techinically impossible to control the deposit amounts being deposited from certain payment methods which we don't have any control over.

Therefore that is why we have implimented the new self setting limits regarding the responsible gaming such as the loss limit, wager limit, and time-out limit.

You may read about them here - >

You do not have permission to view link Log in or register now.

.

Thank you, and let me know in case you have any further queries mate.

Kind Regards,
Lucas

 

[dunover]

Hi Lucas

Why don't you have deposit limits? I know you can set loss and wager limits but that is of no interest to me. A simple deposit limit would be far more suitable

Yes, I noticed that had changed, not a good move IMO. As deposits are account-based not method-based I cannot understand it. Surely a limit on your account would trigger if you tried to exceed it whatever method you were paying with. I mean, if your account can be loss- limited, session-limited and total-stake limited regardless of payment method then it can surely be deposit limited?? This means now if you play and withdraw a profit, to ensure you don't play it back that month you have to lock the account in place of the deposit limit.

 

[VS_Lucas]

Hi Dunover,

Good afternoon.

Not all deposits are account-based. That is why not all of the deposit methods can be controled by us.

Only some deposit methods can work with a deposit limit and can be 100% controlled from us - these are the ones where the deposit is requested from our side.

Then there's other payment methods which allow players to Send in higher deposit amounts which may exceed one's self set deposit limit without our request for deposit, although the transaction would still go through and would still reach our accounts, and therefore we can not control the funds which are being transfered to us without the need for a request of deposit from our side.

That is why we've implimented the loss limits among the other new self setting limits, which we can control.

*If we had to have deposit limit option available - it would only be for select payment methods which therefore wouldn't cover all of the deposit payment options, and therefore the whole reason as to why there is self setting limits within our responsible gaming section would not be 100% secure, as other payment methods will still be accessable from players and be able to deposit from them even though they have a specifically self set limit.

We can put deposit limits on payment methods that we request payments from the users account. But on some payment methods the user transfer the funds to us.

Example:
The user will tell us "I want to deposit $100". Then we send the request to the payment method, and the payment method will inform the player that they need to do a transfer of $100 to this account. But if user transfer more than $100, then the payment method will automatically transfer that amount to us.

So user can tell us I want to deposit $100. We check our system, and it's ok. ie; he is allowed to do that. We then inform the payment method he can deposit 100 euro to us. The user transfers $200 instead. Payment method automatically transfers $200 to us which ends up on player's account.

So to sum it up in a few words - we could have a deposit limit, but will not work with all depositing payment methods. - Would you as players prefer that?

We are currently in discussions with the payment methods that the deposit limit option doesn't work with, in order to try and find a solution for it and be able to operate the same as on the others.

Let us know your thoughts.

Thanks!

Kind Regards,
Lucas

 

[whodatrec]

Over the last month ive` deposited around 30-35 times at your casino. 3 times ive been up... The one time i wanted to cash out your system wouldent even let me request a cash out before my documents had been verified. Most other casinoes will flush your account and then request the documents... Sent my doucments, but i lost it all back, thats offcourse my own fault, but if you had let me make a cash out request it might not have happened. 2 hours after i went bust documents where approved...

Ever since then i have won nothing.. Im just waiting on my cashback of over 100 euros this friday and then im closing my account. I have never in my life had such bad luck at any casino. Your slots is so tight 9 out of 10 sessions i get no playtime at all. Features or freespinns never come or they pay shit every time. This casino is not for me im moving on.

 

[brianmon]

I have never in my life had such bad luck at any casino. Your slots is so tight 9 out of 10 sessions i get no playtime at all. Features or freespinns never come or they pay shit every time. This casino is not for me im moving on.

I'm exactly the same. today was the first time, i've been able to make a small profit and a withdrawal, after numerous deposits.
I usually have absolutely no luck there.

In one session last week on TSII, I gave up waiting for a bonus after 1000 spins.

During other sessions i was only winning between 3x and 10x stake on thor's 25 free spins feature, which you can normally rely on to pay at least 20x stake.

IR is the same. It's almost like they're low variance versions, lots of little wins, but never anything to take you above your initial deposit

Plus the lag today was beyond a joke.

I'm just gonna have to stick with the sites where i have some kind of luck.

I will say, in their favour, documents approval and withdrawal to skrill was all completed in about 45 minutes

 

[VS_Lucas]

Hi Guys,

In the event that a player wants to request a withdrawal, and still needs to send in the documents to be verified, one can always lock his/her account for a specified time frame, until their documents have been approved, and the withdrawal has been processed, should they not want to play with their balance / winnings in the meantime.

Now with regarding luck - that is a different story for each individual. Some players win and some players lose, it's quite simply the nature of the game.

Yes, the Cashback is paid out on Fridays. Let me know in case you'll need anything else, and i'll gladly help out mate.

@brianmon - Thanks for your nice words re; our documents approval & withdrawal time, it's much appreciated.

Kind Regards,
Lucas

 

[lockinlove]

I find the overall software to be tight as hell

I deposited $100 and got $300 on guts and same with tropezia palace

Played mostly $1, 50 cent, some $2.50 bets. Never won anything over 10x my bet in about 2 hours+

I deposited on two other casinos that have these same games.

One I got $300 total the other $200 total.

Out of all $800 ($300 deposits total)... the highest I won was 22x my bet. And for the most part bonus features came every 300-500 spins.

I closed all my accounts permanently and will stick to MG casinos.

Gambling is the nature. You win or lose. However I have never seen such cold runs in my entire life as these sites. I also remember this happening to me about 1.5 years ago. Doing about 10,000 spins and never coming close to a winning session. This time around I figured maybe last time was bad luck so i tried again. I shouldnt have

btw this wasnt in the last week or two or whatever. Over the last 2 months I guess. The bonus wagering being lowered ALMOST made me want to deposit. however the $10 release increments was an instant not a chance. Plus the reminder of how I never hit anything in probably 7000 spins.

I played that fox game and after about 600 spins. I won 8x my bet and no bonus feature.

Sorry for sounding like a whiner. I just wanted to give my input with the others that say they never come close to hitting anything at all in tonnes of spins.

 

[whodatrec]

Yes i won some on the casino race that i played to today. The lag was making the games almost unplayable. They where also tighter than usual if thats even possible.. I think im sticking to WMS slots and"bigger" casino outfits slots seam alot looser there.

 

[VS_Lucas]

Sorry for sounding like a whiner.

Hi lockinlove,

Don't worry about it mate. I can understand where you're coming from and that you may be upset for not being on the winning side on occasions, though as I've said earlier in my previous post - with regards to luck, that's a different story for each and every player mate.

And it goes without saying that ofcourse one can't keep a casino responsible for a losing streak.

Anyways, wish you all the very best of luck!

Kind Regards,
Lucas

 

[dunover]

You can't harangue a casino for bad luck. I w/d over 1k from about 100 in deposits on Videoslots. I have NEVER had such a lucky run on BDBA as I did there, getting gold bars/wilds twice and sapphires/wilds once. I also had a massive first bonus round on TSII of over 300x IIRC. I also had some cash from the races too. All paid to me by return of w/d. I joined Wintingo once and had my worst ever run on TSII - so bad that I even started a thread because I didn't think it 'possible'. On 32red once I went 1253 spins with no bonus round on TSII, then got 7x stake. I e-mailed 32red asked for my overall RTP which was just over 80%. Next day I hit 5 gold bars/wilds on the last spin of a BDBA bonus round which had hitherto paid 3 x single tens in about 18 spins including extras. On 81p spin that was £2250.
I've learned you can't blame the casino for bad runs. You were playing exactly the same software that paid me a big profit on Videoslots, same provider, same TRTP.
The only bad thing is that I had to block my account for a month on videoslots now they removed the overall deposit limit, which as I pay by debit card was working fine for me....

 

[VS_Lucas]

Hi Dunover,

Good evening. Thanks for your input mate.

Hope my previous post re; the deposit limit option being replaced with the new selft setting limits helped in understanding as to why we had to make that move. - [ ie; the deposit limit option wasn't covering all payment methods ].

Furthermore, in case you'd like you could still set a "loss limit" instead of the previous "deposit limit".

Moreover, i'll keep you all posted as to where we're at in our discussions with the payment methods that don't work with this as soon as there's any updates.

In the meantime, what are your thoughts on this? Would you prefer having the deposit limit option available - though working on certain payment methods only? - [keeping in mind that deposits could still be made through other methods should one want to]

Thanks in advance for all your feedback, it's honestly greatly appreciated.

Kind Regards,
Lucas

 

[dunover]

Hi Dunover,

Good evening. Thanks for your input mate.

Hope my previous post re; the deposit limit option being replaced with the new selft setting limits helped in understanding as to why we had to make that move. - [ ie; the deposit limit option wasn't covering all payment methods ].

Furthermore, in case you'd like you could still set a "loss limit" instead of the previous "deposit limit".

Moreover, i'll keep you all posted as to where we're at in our discussions with the payment methods that don't work with this as soon as there's any updates.

In the meantime, what are your thoughts on this? Would you prefer having the deposit limit option available - though working on certain payment methods only? - [keeping in mind that deposits could still be made through other methods should one want to]

Thanks in advance for all your feedback, it's honestly greatly appreciated.

Kind Regards,
Lucas

I always find the deposit limit a great stabilizer. If you're high after a decent win it prevents unwise 're-investment' whereas a loss-limit would not. It means you can walk away with a profit guaranteed once the DL is set. It worked fine for me until you removed it. I didn't want to lock my account but I did it out of annoyance TBH. The DL will work on most methods. You could simply limit a players deposit options to only 2 or 3 active simultaneously to make the DL effective across all payment options.
From the casino's point of view having everything but a DL means the player could win a profit of 500, have a loss-limit of 50 and is then free to deposit and lose 550 before any 'protection' sets in. IMO this is not a good sign of a casino's integrity as it means the winner cannot have an option (assuming poor self-control) of guaranteeing a profit in any period, whereas with DL he can.
I have also seen DL's working effectively on other sites accepting all the payment options you do. The DL (and I ask you to confirm this on Videoslots) is surely linked to the player account therefore works in the same way the loss-limit etc. does - as soon as the target is hit, the software blocks the player. I am a bit dubious here that there is NO technical reason you can't have a DL reading from a players account history; you can effect it perfectly OK in the same way regarding stakes/loss/play limits after all!

 

[VS_Lucas]

No, Not all deposits are account-based. That is why not all of the deposit methods can be controlled by us. Therefore the DL option is not linked the same way as the loss limit etc. .

As From certain payment methods the funds can be sent to us without the need for us to request them which will end up in the player's account and therefore it is in the player's hands how much they transfer in.

*You may refer to my previous post in relation to the more detailed reason and example of how this works. - [just to avoid duplicate posts ]

We can put deposit limits on payment methods that we request payments from the users account. But on some other payment methods the user transfer the funds to us of which we currently don't have the control over.

That is the technical reason why the DL doesn't work with all of our available payment methods.

Though as said, we're in discussions with the payment providers which the DL option doesn't work in order to find a mutual solution for this as soon as possible.

Rest assured, i'll keep you posted on the status of where we're at re; re-implimenting the DL option.

Thanks again, and feel free to give us any further feedback.

Kind Regards,
Lucas

 

[lockinlove]

Hi lockinlove,

Don't worry about it mate. I can understand where you're coming from and that you may be upset for not being on the winning side on occasions, though as I've said earlier in my previous post - with regards to luck, that's a different story for each and every player mate.

And it goes without saying that ofcourse one can't keep a casino responsible for a losing streak.

Anyways, wish you all the very best of luck!

Kind Regards,
Lucas

See the thing with me is, I have tried these casinos many times in the past. My own deposits, free chips you get my drift. I would probably say in total I have done 50,000 spins. And not one single time was i up my innitial balance past $20.

I guess some people are just unlucky in certain casino brands. Because any other brands ive tried Ive always been up at some point.

I do recall coming back to this brand a few weeks ago. I sorta said "self remember you never ever came close to a win in thousands and thousands of spins. Well since youre up over 1k in other casinos lets just see if the luck has changed"

So the loss isnt a big deal as it was a smallish portion of my winnings but it was annoying enough for me to self ban myself from a few of them recently. Im getting pretty close to being banned from all. The dumb degen in me has left one open...just in case I feel....well...like being dumb. haha

As of right now, its a no go. I hate the $10 increments. But I have a feeling you guys might change that at some point given how many complaints you guys get about it.

Then and only then might I act dumb

Thanks for the chat! and thanks for being honest to the players from here and wherever else!

 

[Nifty29]

I do have a bone to pick with Videoslots.....apart from the bonus system which I don't really like (but that's a personal thing).

I was reading the terms yesterday and found this one about free spins:

4.9.1 All winnings from free spins will be transferred to your bonus balance. The bonus balance needs to be wagered 40 times in the same game as free spins was given in within 7 days before you are eligible to make any cash-outs of the bonus or winnings. If you would like to request a withdrawal or play another game before the wagering requirements are fulfilled, Videoslots.com will deduct the whole bonus amount as well as any winnings before approving any withdrawal or change of game.

I can see many players being scorched by this term. It is quite unusual in my experience.....and doesn't make a lot of sense either.

Fair enough if players are limited to say only Netent games etc, but one game only? IMO, that needs to be changed.

FYI, this term has not affected me in any way. I'm just concerned about the potential for complaints or angry posts.

It's probably also a great example of why players should read ALL the terms regarding bonuses CAREFULLY.

 

[dunover]

I do have a bone to pick with Videoslots.....apart from the bonus system which I don't really like (but that's a personal thing).

I was reading the terms yesterday and found this one about free spins:




I can see many players being scorched by this term. It is quite unusual in my experience.....and doesn't make a lot of sense either.

Fair enough if players are limited to say only Netent games etc, but one game only? IMO, that needs to be changed.

FYI, this term has not affected me in any way. I'm just concerned about the potential for complaints or angry posts.

It's probably also a great example of why players should read ALL the terms regarding bonuses CAREFULLY.

I must admit I never saw that. That's pretty anomalous; not seen it elsewhere. And the point of it, Lucas?

 

[bowki]

Played at videoslots today for the first time and made it trough the WR with a nice little profit. Docs were checked within an hour (had to send adress verification 2 times, my fault) and now im waiting for my money. We will see if the withdrawal is as fast as the verification.

Im not a big fan of the first deposit bonus system, but wanted to try it.

I dont really understand how much i earned in the cashback but will see when its updated. (Tomorrow?)

Very positive: Really! friendly, helpful and fast Live Chat!!!

Im happy with videoslots so far and if the withdrawal is fast they will sure be on my list.


EDIT: 20 Minutes later the money is in my neteller account. Amazing!

 

[VS_Lucas]

Hi Nifty29,

Good morning. Thanks for your feedback, the term in question has been updated accordingly.

4.9.1 All winnings from free spins will be transferred to your bonus balance. The bonus balance needs to be wagered 40 times within 7 days before you are eligible to make any cash-outs of the bonus or winnings. If you would like to request a withdrawal before the wagering requirements are fulfilled, Videoslots.com will deduct the whole bonus amount as well as any winnings before approving any withdrawal.

Kind Regards,
Lucas

 

[VS_Lucas]

Thanks for the chat! and thanks for being honest to the players from here and wherever else!

Hi lockinlove,

You're very welcome mate. And thanks for your nice words, it's much appreciated.

Cheers!
Lucas

 

[VS_Lucas]

Played at videoslots today for the first time and made it trough the WR with a nice little profit. Docs were checked within an hour (had to send adress verification 2 times, my fault) and now im waiting for my money. We will see if the withdrawal is as fast as the verification.

Im not a big fan of the first deposit bonus system, but wanted to try it.

I dont really understand how much i earned in the cashback but will see when its updated. (Tomorrow?)

Very positive: Really! friendly, helpful and fast Live Chat!!!

Im happy with videoslots so far and if the withdrawal is fast they will sure be on my list.


EDIT: 20 Minutes later the money is in my neteller account. Amazing!

Hi bowki,

Glad you're happy with your overall experience here at VideoSlots.com.

The Cashback statistic is updated once per day. So you may log in to your account, and check how much you've earned.

Thank you for your nice comments mate, we appreciate that a lot!

Let me know if you'll ever need any assistance mate, and I'll gladly help out.

All the best!
Lucas

 

[VS_Lucas]

Good evening all.

As promised, that I'll be keeping you posted with regards to the "DL" option discussions status . - I'm happy to inform you, that we've been working on bringing back the "Deposit Limit" option as one of our self-setting limits with regards to the responsible gaming, and after thourough discussions with the certain payment providers and testing, we have now solved the problems that the DL option was before incurring through some of the payment methods.

Therefore we have re-implimented the "Deposit Limit" option back into our Responsible Gaming section, which may be easily be found through a player's profile on the left hand side menu and can confirm that it is working well with all of our depositing payment methods.

Thank you all for your much appreciated support!

Best Wishes,
Lucas

 

[whodatrec]

Got the 110 cashback today and as expected on 0.30 bets IR took it all without even coughing up one single free spin round... Blocked my account. Never in my life had such bad luck as here... What a joke

 

[brianmon]

Good evening all.

As promised, that I'll be keeping you posted with regards to the "DL" option discussions status . - I'm happy to inform you, that we've been working on bringing back the "Deposit Limit" option as one of our self-setting limits with regards to the responsible gaming, and after thourough discussions with the certain payment providers and testing, we have now solved the problems that the DL option was before incurring through some of the payment methods.

Therefore we have re-implimented the "Deposit Limit" option back into our Responsible Gaming section, which may be easily be found through a player's profile on the left hand side menu and can confirm that it is working well with all of our depositing payment methods.

Thank you all for your much appreciated support!

Best Wishes,
Lucas

I think the deposit limits should be the same as with most other sites, ie daily, weekly and monthly. just a daily deposit limit isn't going to do much to help those who need limits

 

[Azzurri]

Hi all,

I'm Mike and I'm new to the forum and online slots so please go easy on me

Thought I'd give my experiences with Videoslots thus far. I only joined a couple days ago, and before then I had tinkered with a few sights but of late have settled at Guts (approx 3 weeks) with great success (approx. $3,000 withdrawn on $300 deposit). I have also tested all aspects of Guts so know they can be trusted, even getting withdrawals within 24 hours which is a mighty effort considering I'm in Oz.

Regards to Videoslots. Seems like a great site thus far. ID was verified within 24 hours, and depositing was easy and stress free. Exact same feel as Guts also in terms of lay out, games available etc. I never had any issues with crashing and the like, although when I played from my phone this did happen a couple of times, but that could be due to my phone service and not Videoslots. So far, so good .

Now I had a pretty miserable weekend due to illness, so my experience at Videoslots was hampered by my own stupidity and boredom. What I mean by that is I could have withdrawn a large sum of winnings, but due to being a prisoner in my own home, and withdrawal restrictions due to my ID being processed, I was so bored that I ended up losing it all from over-playing. Something I don't usually do, but given my circumstances, I can forgive myself just this once. If you're wondering, I deposited $150 and got up to $7,000 at one stage! I know, I'm an idiot, but had I been able to withdraw I would have taken the money and ran like I usually do. Like I said, not Videoslots fault, and I'm solely accountable.

So the above is probably a ringing endorsement why you should play at Videoslots, and obviously it is possible to win there. As I said, I have yet to test withdrawals, but if this is as smooth as everything else, I can honestly say I might make Videoslots my permanent home due to the cash back offer and monthly spins comp, which in my opinion, if legit (untested yet), is the best around. You may ask how I can make such a statement as I am only a newbie, however I can assure you I have done my research before committing to any establishment, and after investigating up to 100 sites, I decided on Guts, and now Videoslots. Provided Videoslots pass the outstanding tests, I am confident I can give them my ringing endorsement.

Now the not so good. If you like playing for free spins, and the big winnings they can bring, then I'm afraid Videoslots may not be for you. That's absurd I hear you say! How can I guy who won $7,000 say such a thing, right? Well, here's the thing; getting that $7,000 wasn't easy, and due to my above mentioned situation, I played for longer than I have ever played before. I think my luck was down to knowing when to move on to the next game, and how much to wager when. I estimate that over the course of the play period, maybe $300 - $600 of that total $7k was from free spin winnings, and unfortunately it was broken down into very small increments over the course of my marathon session.

So my conclusion is, Videoslots games definitely don't reward free spins as often as other sites I have tested, and the winnings from the spins is often devastating. I mean, we all love that feeling when we've played for so long and we hit those free spins knowing we're about to get a nice cash injection for our play time right? It's one of the best parts about playing, and it is demoralizing when you finally get them, and the returns are dismal. Videoslots is the first site I have ever played at where I have got $0, yes that's zero dollars, from free spins ever! And that was more than once also. Had it not been for a large win with my third spin of the day ($1.80 into $1,000+ on BDBA), and thus the ability to continue betting larger than usual, I don't think I would have won as much as I did given the free spin issue, as from experience, the free spin features are usually when I get my winnings. The $7,000 eventually just came due to the larger bets I was able to make which turned into some further big wins during normal play mode. If Videoslots could maybe tweak this area of their games, they will be on a winning formula for sure. However, if their site continues to be so tight with feature wins, it won't take long for the masses to move on considering the competition out there. Also, when the games turned cold, they turned cold! Like I said, I ended up loosing the whole lot, which does suck, but I really only lost $150 which I can afford to do, however my game style didn't change, yet all the games decided to play dead and suck me dry. I bit strange considering I haven't experienced anything like that before.

I also didn't receive a sign up bonus when I first deposited, and I'm not sure why? Maybe Lucas can check for me please? I would have easily made the play through given the time I played. I'm not overly bothered as it seems I will earn $400 cashback and $20 in the spins comp which I think is an amazing incentive to continue playing there, which I will for sure given my mostly enjoyable experience. Hopefully I'm not wrong regarding the cashback as it's a little confusing for me. Maybe Lucas can confirm this for me also?

So there it is. Sorry if it was too long, but thought I'd better make an impact on my first post . Hopefully players and Lucas can maybe take something from it if nothing else. I promise to keep further posts shorter . Thanks.

 

[dionysus]

Well..that was..um..long.
Anyway, this pretty much invalidates anything you had to say:
So my conclusion is, Videoslots games definitely don't reward free spins as often as other sites I have tested

I'm sure they occur as little or as much as any given site. Unless you have the data of say, a million plus spins (and I'd suggest 10 million plus spins) across several sites, comparing various games and working out the math showing Videoslots does in fact spit out free spins less frequently than other sites, then all you have is an unlucky streak - and frankly, hitting 7k, you dont even have that.

 

[dunover]

Hi all,

I'm Mike and I'm new to the forum and online slots so please go easy on me

Thought I'd give my experiences with Videoslots thus far. I only joined a couple days ago, and before then I had tinkered with a few sights but of late have settled at Guts (approx 3 weeks) with great success (approx. $3,000 withdrawn on $300 deposit). I have also tested all aspects of Guts so know they can be trusted, even getting withdrawals within 24 hours which is a mighty effort considering I'm in Oz.

Regards to Videoslots. Seems like a great site thus far. ID was verified within 24 hours, and depositing was easy and stress free. Exact same feel as Guts also in terms of lay out, games available etc. I never had any issues with crashing and the like, although when I played from my phone this did happen a couple of times, but that could be due to my phone service and not Videoslots. So far, so good .

Now I had a pretty miserable weekend due to illness, so my experience at Videoslots was hampered by my own stupidity and boredom. What I mean by that is I could have withdrawn a large sum of winnings, but due to being a prisoner in my own home, and withdrawal restrictions due to my ID being processed, I was so bored that I ended up losing it all from over-playing. Something I don't usually do, but given my circumstances, I can forgive myself just this once. If you're wondering, I deposited $150 and got up to $7,000 at one stage! I know, I'm an idiot, but had I been able to withdraw I would have taken the money and ran like I usually do. Like I said, not Videoslots fault, and I'm solely accountable.

So the above is probably a ringing endorsement why you should play at Videoslots, and obviously it is possible to win there. As I said, I have yet to test withdrawals, but if this is as smooth as everything else, I can honestly say I might make Videoslots my permanent home due to the cash back offer and monthly spins comp, which in my opinion, if legit (untested yet), is the best around. You may ask how I can make such a statement as I am only a newbie, however I can assure you I have done my research before committing to any establishment, and after investigating up to 100 sites, I decided on Guts, and now Videoslots. Provided Videoslots pass the outstanding tests, I am confident I can give them my ringing endorsement.

Now the not so good. If you like playing for free spins, and the big winnings they can bring, then I'm afraid Videoslots may not be for you. That's absurd I hear you say! How can I guy who won $7,000 say such a thing, right? Well, here's the thing; getting that $7,000 wasn't easy, and due to my above mentioned situation, I played for longer than I have ever played before. I think my luck was down to knowing when to move on to the next game, and how much to wager when. I estimate that over the course of the play period, maybe $300 - $600 of that total $7k was from free spin winnings, and unfortunately it was broken down into very small increments over the course of my marathon session.

So my conclusion is, Videoslots games definitely don't reward free spins as often as other sites I have tested, and the winnings from the spins is often devastating. I mean, we all love that feeling when we've played for so long and we hit those free spins knowing we're about to get a nice cash injection for our play time right? It's one of the best parts about playing, and it is demoralizing when you finally get them, and the returns are dismal. Videoslots is the first site I have ever played at where I have got $0, yes that's zero dollars, from free spins ever! And that was more than once also. Had it not been for a large win with my third spin of the day ($1.80 into $1,000+ on BDBA), and thus the ability to continue betting larger than usual, I don't think I would have won as much as I did given the free spin issue, as from experience, the free spin features are usually when I get my winnings. The $7,000 eventually just came due to the larger bets I was able to make which turned into some further big wins during normal play mode. If Videoslots could maybe tweak this area of their games, they will be on a winning formula for sure. However, if their site continues to be so tight with feature wins, it won't take long for the masses to move on considering the competition out there. Also, when the games turned cold, they turned cold! Like I said, I ended up loosing the whole lot, which does suck, but I really only lost $150 which I can afford to do, however my game style didn't change, yet all the games decided to play dead and suck me dry. I bit strange considering I haven't experienced anything like that before.

I also didn't receive a sign up bonus when I first deposited, and I'm not sure why? Maybe Lucas can check for me please? I would have easily made the play through given the time I played. I'm not overly bothered as it seems I will earn $400 cashback and $20 in the spins comp which I think is an amazing incentive to continue playing there, which I will for sure given my mostly enjoyable experience. Hopefully I'm not wrong regarding the cashback as it's a little confusing for me. Maybe Lucas can confirm this for me also?

So there it is. Sorry if it was too long, but thought I'd better make an impact on my first post . Hopefully players and Lucas can maybe take something from it if nothing else. I promise to keep further posts shorter . Thanks.

The bolded piece of your quote tells us all you are indeed new and have little knowledge of games and casinos.
VIDEOSLOTS' GAMES COME FROM AN INDEPENDENT SERVER!
They CANNOT adjust their payouts or the weighting each game has on the freespins rounds. The results are purely random which means your RTP (return to player) undulates as you play, peaks and troughs, winning periods and losing ones. You had a massive peak by getting to 7k and by your own volition blew it. Videoslots verified me in 40 minutes and I withdrew and it was not reversible.
Let's put the shoe on the other foot - you had poor gameplay but massively profitable bonus features. Would you then complain the games 'paid poorer than anywhere else' in normal play?
You would have to be exceptionally lucky to have both big wins in normal play (which you had) AND a string of excellent bonus rounds to boot.
Your casino race money is paid in withdrawable cash no WR. Your SUB would have been dripped in to your cash balance in 10% increments as you met wagering requirements, so (if you took it) you may not have noticed you cashed it as you were playing large stakes and may have missed it adding to your cash balance. You can check in your account if it has been awarded and cashed.

 

[Azzurri]

Thanks for your comments, and informative information. Just for the record though, I wasn't complaining about anything, merely stating my opinion and experience with the site. Interesting to know how casinos can't influence the games, and in that case I'll happily retract my previous comments and just put it down to playing during a 24 hour down time for free spins and feature wins. Like I said, I enjoyed my experience there and will return. I also stated that it is possible to win there which I did. I was only noting that I enjoy features and didn't seem to hit many compared to many other times I've played. Sorry to offend or come across as a complainer, but I would have thought it would be hard to come across like a complainer when you are generally endorsing a casino you loss $7k at, which my post was basically doing. Thanks again for the response.

Just on the bonus, I had a look like you said, and it states it is pending and there's an activate button. I wasn't aware I had to activate it previously, so I guess it is lost, which is a shame.

 

[brianmon]

VIDEOSLOTS' GAMES COME FROM AN INDEPENDENT SERVER!

But since several slots suppliers produce games that can each have a range of RTP% payouts, WMS and IGT jump to mind. wouldn't these independent servers carry all the versions of each game? Feeding the particular RTP% version, each individual casino has specified.

Videoslots list the 'realtime' RTP% of each game, but i can't seem to find the manufactures target RTP%s listed on the site

Just a thought

 

[dunover]

But since several slots suppliers produce games that can each have a range of RTP% payouts, WMS and IGT jump to mind. wouldn't these independent servers carry all the versions of each game? Feeding the particular RTP% version, each individual casino has specified.

Videoslots list the 'realtime' RTP% of each game, but i can't seem to find the manufactures target RTP%s listed on the site

Just a thought

They would just serve the casino with the version they had agreed upon, it wouldn't be changed afterwards. The RTP's are going to be added on VS IIRC.

 

[brianmon]

They would just serve the casino with the version they had agreed upon, it wouldn't be changed afterwards. The RTP's are going to be added on VS IIRC.

Exactly. So it depends on which versions have been agreed upon, initially.

I'm not saying they are using the lower RTP versions, It was just a thought