OK - My apparaisal of Videoslots:
Firstly, give 'em chance! They've only been on here for 18 hours after CM made his post, and no doubt will change the things they can after our critical feedback. I know we are using GUTS as a benchmark for new sites, and that's a high bar to jump! Remember, GUTS had issues at first, you look back at their BBF thread and you'll see lots of flak - CAD currency/conversion issues, 'error 2' frozen slots, server issues with reels spinning too long and browser compatibility issues to name a few, plus they have a withdrawal fee. With an active and excellent rep they sorted most things out, and I'm sure Lucas intends the same for Videoslots. So far has been great!
Anyway, here goes:
Positive:
Massive game selection without Netent, a refreshing change.
Menu to list all 12 software providers separately and their games.
£10 CASH bonus which is easy to cash out, only £20 needs wagering.
SUB turns to cash in 10% increments as you go. *
Beautiful HD graphics and games run smoothly with no errors.(Chrome I used).
Fast loading and no lag.
Layout is one of the best I've seen - plus you have a large dedicated 'full screen' button which DOESN'T necessitate reloading the game like some.
Document submission all done via interface with clear colour bars to indicate status. (required/submitted/verified/not satisfactory).
Cashouts quick - states 24 hours max but then again so do
Unibet and many others which in practice pay in minutes to hours. I was paid quickly, OK the Rep may have had a hand in it before the cynics start, but a least he's there!
Responsible gaming - you can actually choose a deposit limit AND the period it applies to, make it up to suit you, i.e. 65.50 for 41 days. Plus SE button where you can choose period.**
Bonus bar easily accessible to check status and remaining WR. If you try and cashout with bonus WR still attached, it will warn you 'You can only cash out your deposit and forfeit rest if WR is not met'. This will no doubt prevent mistakes.
Live chat.
Plenty of deposit options and currency choices.
Quite a good WR, only 30x D.
Unlike some multi-platform sites (CasinoRoom for example) bonus funds can be used on ALL slots. Some sites will only let you use bonus on Netent and not Quickfire MG games.
NO across-the-board deposit or w/d fees.
Responsive rep.
25% cashback system whether you win or lose. Based on slots play. Can't believe it's that generous, let the rep explain it more clearly..... -
Sure, so basically if a game has 96% payout, it would mean we in average make 4% of the game then we give 1% (25% of our profits) back in cashback. If the game has 98% payout you would get 0.5% so if you bet 1000 euro it would be 5 euro cashback.
Negative:
As said by others, freepsins bonus/win limit too restrictive and not worth taking (as I didn't).
*SUB is weird - it's like a half-baked Wintingo one, but unlike Wintingo you are STILL tied to the full WR and restricted from withdrawing anything but deposit until WHOLE WR is met, even though it is fed in to you in cash in small increments of 10% as WR is ground down. It should be like Wintingo's version - withdraw when you like, any amount but you forfeit any further incomplete 10% increments.
10k monthly w/d limit - won't affect most and is a pretty standard term nowadays, but can we assume it would be waived for high-rollers? -
Monthly withdrawal limit can be increased upon request from the player by simply contacting our support at [email protected] .
**Responsible gaming - great flexible deposit limit system, BUT only lasts 24 hours. I think the tool should be like the majority of sites, you can decrease as many times as you want with instant effect, but increases are only applied after 7 days. On videoslots it can only be set once every 24 hours, up or down it seems. -
This is up to 48 hours. We appreciate the feedback and we will look into it.
Couldn't see a 'game search' facility, correct me if I'm wrong?
Yes, we do have a Game Search facility - see screenshot here below.
If you deposit with any credit/debit card, you need phone verification. Doesn't bother me, but some don't like it.
And as to the depositing via card – the phone verification is done in order to prevent any potential chargebacks and as explain in previous posts. Phone verification is not needed when depositing without a card from any of our other various payment options. www.videoslots.com/payment-options/ . In addition we’ve also implemented the SMS notification box within the player’s profile to be able to tick or un tick re; getting casino race winnings and cashback in account notifications. Please note; that we do not do any sms promotions.
Summary:
One of the best looking sites I've seen, everything and every stat you need is there on an easy-to-navigate interface. Well laid out and to be honest (for those of us who use GUTS as the benchmark) further ahead than GUTS when they arrived on CM as there are no performance issues I could see, we aren't beta-testing Videoslots. Then again GUTS were literally launched just before they arrived here, whereas Videoslots have been around a while already so have ironed problems out.
Based on the premise that they maintain the service I received for everybody..
8.5/10
(At least get Chrome or Firefox on there!)
yeah, they have many games. I like the site, and definitely will give it a go in future. They have 300 shields xD, i do not need anything else.
