I guess we can complain about every casino. I do not like the having to deposit in the last few days to enter battles and having to wager so much. Sometimes I will deposit -- take a couple of spins and have no time for a couple of more days. Then, I thought -- who else does that -- this is an awesome perk. Cashback doesnt really mean much too me -- costs me more then its worth. I agree with everyone saying about the withdrawal method -- I got caught on that one as I was unable to withdraw back to my Visa card. I also agree that it is absolutely not worthwhile accepting a bonus and as Trillej has suggested they should do away with it completely as that is definitely most of the complaints (mine included). I have not had any luck at this casino at all but I do not feel ripped off in the least bit. I have fun and as far as entertainment value is concerned I get the most bang for my buck.
I want to thank Dan & Philip for doing an outstanding job and always being on their A game and always treating us like VIPs regardless if we are low betters or high betters. Happy holidays guys.
Good comments Barbara however i have a few "buts"
Cashback/Casino Race or Bonuses
- Win or Lose - you will always get cashback and casino race winnings
- Both are completely wager free and can be withdrawn the moment they are credited
- VS will never "bonus" ban you - you will always get cashback and take part in the casino race, even if you are ahead by 1Mio
- No hidden T&C's that can have winnings confiscated
- No games or bet size restrictions
Let's do a comparison:
a. 20$ casino race winnings
- if you play it smart this should work out to about 5-7% of your weekly deposits
- player decides to do some spins and makes it to 100$
- player can withdraw and have the dosh within the hour
b. 20$ as a 100% deposit match
- total 40$ to play with WR = 40 x B
- total WR = 800$
- players does some spins and makes it to 100$
- player cannot withdraw as WR has not been met
- 98% of all cases player will bust out (and lose the previous 80$ profit) before WR's have been met
> Scenario a. gives you full control of what to do with your balance
> Scenario b. gives you more playtime ONLY if you stick to the same bet sizes as in Scenario a. but a much smaller chance to make it to a withdrawal due to the WR
Personally, i take scenario a. anytime. I regard bonuses purely as playtime extension, not as a higher chance of making it to a withdrawal.
Withdrawal policy
I agree with you with regards to the withdrawal policy. Regular players who make 100's of deposits /year using 2 methods (Neteller and Ecopayz in my case) are surely not doing any money laundering. Hence, they should be allowed to have as well 2 withdrawal options.
VS reps
Additionally to Dan and Philip I would like to also mention Kenny from the VIP team. He is doing a fantastic job.
Battle of the slots
Since the battles are free i agree with VS that it should be open only to players who have deposited in a certain time frame. However, i think the current rules are a little to stringent.
E.g. i fill up my gaming kitty at the beginning of the month and if i am super-unlucky i lose it pretty much in the first 2 weeks. Hence, i might not deposit for up to 2 weeks and subsequently i cannot take part in the free battles although i deposited and lost like 2K at the beginning of the month.
Conclusion
VS will always get my bonus free deposits because of the great support, huge game selection, 24/7/365 superfast and reliable payments and not to forget the cashback/casino race.
I will start a challenge in the new year where i am planning to play every available slot for 100 spins. At appr. 1250 slots they have on offer the total will be 125.000 spins @ average 600 spins/hour = appr. 208 hours/9 days of continuous spinning the reels

And i will use my new GoPro camera to take some videos
Reason is that i want to be able to say that i indeed tried every single slot they offer and not stick all the time to the same 5-10 slots

Who knows, i might discover a new DOA
EDIT: Forgot that i can play 4 slots simultaneously at VS, hence my challenge will be taking only about 2 days to complete
