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did they check if the winners had some glitch as well as im sure you werent the only one or ? :)

Resolved by Dan and the Tech team. I did have 22 wins showing. I took the spins from all placings in two batches. One batch half way through the competition then the other lot after it finished. What happened was there had been a glitch/bug. What must have been 5 times I triggered the 6 free spins for a win twice due to this glitch. So in effect it showed as 22 wins in my rewards taken section but in fact I had only actually won 17.
No one's fault and everyone's happy.
Thanks once again Dan for being such a great rep :thumbsup:
 
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Hi,

Thank you, Colin, for explaining the issue here, and that we could solve it. The glitch is now fixed. Have a great evening everyone!

Br,
Daniel.
 
i said the winners not everyone;)
i didnt even do 1 battle 23dec is the worst day of the year for me time wise :)

This has just happened in a battle :eek:


0:29 System: Markq got freespins!
20:29 System: giffie got freespins!
20:29 System: ER35 got freespins!
20:29 System: tezzan got freespins!
20:29 System: kiso got freespins!
20:29 Glögg: how shall i beat that?
20:29 LaTeRz: rfol first spin gj gaz
20:29 System: daBomb got freespins!
20:30 System: thequin got freespins!
20:30 System: janskuli got freespins!
20:30 Sparklepants: gl peepz!
20:30 System: usus got freespins!
20:30 System: LindaZ got freespins!
20:30 System: ohnou got freespins!
20:30 System: Wiriss got freespins!
20:30 System: matrixxx got freespins!
20:30 nastle1: well done winning the 900 sparklepants
20:30 Sparklepants: Thank you )
20:31 System: mrahs got freespins!
20:31 Nologic: This game is so rigged
20:31 nastle1: i was not far behind you
20:31 System: Bella got freespins!
20:31 Sparklepants: How many wins?
20:31 System: Sparklepants got freespins!
20:31 Pympy: yep.... 3 times freespins and restotal 533 Dult
20:31 nastle1: you must have been on none stop?
20:31 System: petsma65 got freespins!
20:31 System: Hojanna got freespins!
20:31 System: BONDY got freespins!
20:31 System: Markq got freespins!
20:31 System: z0rbbi got freespins!
20:31 Sparklepants: Yep
20:31 System: Lipasen got freespins!
20:32 System: boss1980 got freespins!
20:32 System: Otava got freespins!
20:32 Sparklepants: Made for an interesting Christmas Day
20:32 nastle1: I won 17 but i was not aware I had a chance of winning so i took breaks and had a sleep
20:32 System: josefine got freespins!
 
Resolved by Dan and the Tech team. I did have 22 wins showing. I took the spins from all placings in two batches. One batch half way through the competition then the other lot after it finished. What happened was there had been a glitch/bug. What must have been 5 times I triggered the 6 free spins for a win twice due to this glitch. So in effect it showed as 22 wins in my rewards taken section but in fact I had only actually won 17.
No one's fault and everyone's happy.
Thanks once again Dan for being such a great rep :thumbsup:

did they check if the winners had some glitch as well as im sure you werent the only one or ? :)

I will gaurantee he is not because I had quet a few and was not credited, Unsure if updated later but thats not the point,

If there was gliches than I am not happy as I gaurantee I could of won more than 24 games

I love VS and Dan does a lot of work but I speaking on behalf of all players here
 
I will gaurantee he is not because I had quet a few and was not credited, Unsure if updated later but thats not the point,

If there was gliches than I am not happy as I gaurantee I could of won more than 24 games

I love VS and Dan does a lot of work but I speaking on behalf of all players here

There was not glitch in the battles or tracking of total wins. The glitch was on activating a reward. If you double click the reward fast enough you could manage to activate same reward twice and get double amount of freespins. So if you activate a reward of 6 freespins you got 12. This however did not in anyway affect the outcome of the winner of the battle competition.
 
There was not glitch in the battles or tracking of total wins. The glitch was on activating a reward. If you double click the reward fast enough you could manage to activate same reward twice and get double amount of freespins. So if you activate a reward of 6 freespins you got 12. This however did not in anyway affect the outcome of the winner of the battle competition.

Could you please give any future heads up before this sh!t is going on m8???
 
So there was a bug nether the less, I am sure Colin did not click on eacth trophie and doubled up in hes head as they give him x2 sets of spins,

Yes, there was a bug activating free spins rewards from your profile. By double clicking it you got double amount of free spins.

Videoslots had two options when finding out about the technical issue, one to remove all over paid free spins winnings or let players keep them. Videoslots let all players keep all extra free spins winnings.
 
It was my 1st marathon. I registered to the 1st battle and immediately tried to register to another :o, took a min or two to realize that I had to finish this one first :o
After I finished, I had to wait again. I wanted to do as many battles as possible, but the damn thing didn't want to open. First 3 hrs I had 1 1st place and 22 battles played.
So I stopped trying the super fast way, thinking it didn't matter since something or someone was always delaying the next one. Also 1 out of 22? WTF?
Don't think the hold up was always another player. Don't know what was. I was never able to start a battle sooner than 1 min in, always one of the last to start and not by choice.
Maybe because I use firefox?
Later things got better. Better results, faster battles. But even then, 1 out of 3 times I would have to wait 8 min for next battle to start.
last 5 hrs were absolutely horrible. Sometimes I wouldn't finish my spins if I saw some @@ not even starting. My average was 7 battles per hr through the marathon.

Ended up with 17 wins.
I figure most of you were able to play more than 8, even 10 / hr
I believe some did intentionally try to slow down others, but most with unfinished spins were just innocent players.
I remember my last battle starting 12 min before midnight. I won bonus round with 24 fs and although I was flying through it I could see some not so nice comments in chat from people thinking I was holding them back.

If many were using the "delay others" tactic, all battles would last 10 min and it would be a kind of plain field for all.
Maybe the best solution is shorter time, like 5 min instead of 10, and same time before you can register to next battle.
 
It was my 1st marathon. I registered to the 1st battle and immediately tried to register to another :o, took a min or two to realize that I had to finish this one first :o
After I finished, I had to wait again. I wanted to do as many battles as possible, but the damn thing didn't want to open. First 3 hrs I had 1 1st place and 22 battles played.
So I stopped trying the super fast way, thinking it didn't matter since something or someone was always delaying the next one. Also 1 out of 22? WTF?
Don't think the hold up was always another player. Don't know what was. I was never able to start a battle sooner than 1 min in, always one of the last to start and not by choice.
Maybe because I use firefox?
Later things got better. Better results, faster battles. But even then, 1 out of 3 times I would have to wait 8 min for next battle to start.
last 5 hrs were absolutely horrible. Sometimes I wouldn't finish my spins if I saw some @@ not even starting. My average was 7 battles per hr through the marathon.

Ended up with 17 wins.
I figure most of you were able to play more than 8, even 10 / hr
I believe some did intentionally try to slow down others, but most with unfinished spins were just innocent players.
I remember my last battle starting 12 min before midnight. I won bonus round with 24 fs and although I was flying through it I could see some not so nice comments in chat from people thinking I was holding them back.

If many were using the "delay others" tactic, all battles would last 10 min and it would be a kind of plain field for all.
Maybe the best solution is shorter time, like 5 min instead of 10, and same time before you can register to next battle.

I only managed 7 or 8 battles / hr on average too . Shorter time allowed would be nice or just have the spins start automatically ... not like we really need to manually press that autospin button :p
As for the extra competition I think just allow a player to count only his wins from his 1st 100 battles and that's his score . So he/she can play more battles but any wins won't count towards the extra competition . Then there would be no advantage in trying to slow down the competition since everyone will still be able to get 100 battles in the 24 hours anyway
 
After weeks and weeks of having constant battles, I tried to just open the Babushka battle and got the "you must have wagered 500 in past 7 days"
Cant even have a few days off for Christmas lol, well except for a couple of small deposits where i managed to get small cashouts with the help of some rewards.
Oh well, not bothered. Not wagering to qualify on purpose now, if i do qualify again then i do.
Wonder if i will start seeing free battle tickets now, cos i am going to take them if i do :D

Is it the 18.15 GMT battle you can only play if you have just wagered 200 or all the 1000 free spin battles?

Cheers
 
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It was my 1st marathon. I registered to the 1st battle and immediately tried to register to another :o, took a min or two to realize that I had to finish this one first :o
After I finished, I had to wait again. I wanted to do as many battles as possible, but the damn thing didn't want to open. First 3 hrs I had 1 1st place and 22 battles played.
So I stopped trying the super fast way, thinking it didn't matter since something or someone was always delaying the next one. Also 1 out of 22? WTF?
Don't think the hold up was always another player. Don't know what was. I was never able to start a battle sooner than 1 min in, always one of the last to start and not by choice.
Maybe because I use firefox?
Later things got better. Better results, faster battles. But even then, 1 out of 3 times I would have to wait 8 min for next battle to start.
last 5 hrs were absolutely horrible. Sometimes I wouldn't finish my spins if I saw some @@ not even starting. My average was 7 battles per hr through the marathon.

Ended up with 17 wins.
I figure most of you were able to play more than 8, even 10 / hr
I believe some did intentionally try to slow down others, but most with unfinished spins were just innocent players.
I remember my last battle starting 12 min before midnight. I won bonus round with 24 fs and although I was flying through it I could see some not so nice comments in chat from people thinking I was holding them back.

If many were using the "delay others" tactic, all battles would last 10 min and it would be a kind of plain field for all.
Maybe the best solution is shorter time, like 5 min instead of 10, and same time before you can register to next battle.

I only managed 7 or 8 battles / hr on average too . Shorter time allowed would be nice or just have the spins start automatically ... not like we really need to manually press that autospin button :p
As for the extra competition I think just allow a player to count only his wins from his 1st 100 battles and that's his score . So he/she can play more battles but any wins won't count towards the extra competition . Then there would be no advantage in trying to slow down the competition since everyone will still be able to get 100 battles in the 24 hours anyway

I gave up on these Battle marathons, actually already during the last one. This time i played exactly 9 battles and collected once 6 and once 5FS which gave me $0.55 in winnings. :o

The reason though why i stopped is that the soon there is some extra money involved you see the pros moving in and doing everything possible to skew the results in their favor. Hence, it is becoming a pain for everybody.

Will take part again if it is just for the FS but will stay FAAAAR off when extra prizes are at stake. Just remember the SotS CM Special, the player won it by a humongous margin because he was spinning with just 1 active bet line. Nobody stood a frigging chance when playing normally and fair with all pay-lines. I just want to have my fun when taking part in such tournaments, not having to think of strategies, ways to slow others down or god damn' other tricks. :rolleyes:
 
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After weeks and weeks of having constant battles, I tried to just open the Babushka battle and got the "you must have wagered 500 in past 7 days"
Cant even have a few days off for Christmas lol, well except for a couple of small deposits where i managed to get small cashouts with the help of some rewards.
Oh well, not bothered. Not wagering to qualify on purpose now, if i do qualify again then i do.
Wonder if i will start seeing free battle tickets now, cos i am going to take them if i do :D

Is it the 18.15 GMT battle you can only play if you have just wagered 200 or all the 1000 free spin battles?

Cheers

Nah, that's not the real reason... you just placed too many times in the TOP10 lately :D

Sorry can't help on the wager stuff for the 18.15 battle, never paid attention to that message as i had it maybe once or twice popping up since they launched the battles.
 
Nah, that's not the real reason... you just placed too many times in the TOP10 lately :D

Sorry can't help on the wager stuff for the 18.15 battle, never paid attention to that message as i had it maybe once or twice popping up since they launched the battles.

Where was those, must have missed them lol.

I can finish in the top 10, but i dont end up staying there lol.

Even the stupid o clock ones in the morning can get over 200 people in now, just shows how popular its getting

bat.webp
 
I gave up on these Battle marathons, actually already during the last one. This time i played exactly 9 battles and collected once 6 and once 5FS which gave me $0.55 in winnings. :o

The reason though why i stopped is that the soon there is some extra money involved you see the pros moving in and doing everything possible to skew the results in their favor. Hence, it is becoming a pain for everybody.

Will take part again if it is just for the FS but will stay FAAAAR off when extra prizes are at stake. Just remember the SotS CM Special, the player won it by a humongous margin because he was spinning with just 1 active bet line. Nobody stood a frigging chance when playing normally and fair with all pay-lines. I just want to have my fun when taking part in such tournaments, not having to think of strategies, ways to slow others down or god damn' other tricks. :rolleyes:

Don't get frustrated. A shorter time, like 5 min instead of 10, and same time before you can register to next battle, can fix everything.
Nothing any "pro" can do. And don't worry about the one liners either. It was just luck. One line can pay big once in a year, so he/she really won just because of damn luck. :)
 
Don't get frustrated. A shorter time, like 5 min instead of 10, and same time before you can register to next battle, can fix everything.
Nothing any "pro" can do. And don't worry about the one liners either. It was just luck. One line can pay big once in a year, so he/she really won just because of damn luck. :)

Not frustrated just disillusioned.

The soon you have some cash involved you have Jack and Johnny crawling from the dumpsters, never to be seen again after the feast is over.

Take the CM Battle that was won by a new member who registered specifically at CM for that battle and hasn't been active here since. What i and many others thought would be a nice friendly competition between CM friends turned into a feast for somebody who doesn't give a "hood" about this community. And he knew exactly that pay lines can be adjusted on SotS contrary to other battle slots and what he was doing! He only needed some medium pays on that 1 line as it was 25x the value of the wins of us naive participants who played along with 25 lines at 1 coin. That he got the big one is another story, call it luck, he would have won it with much less as well.

I said this before, i was really looking forward that one of our low rolling CM'ers has a chance to bag a nice amount of cash and instead they never had a chance because they played it fair.
 
I find it highly annoying you see the cockaroaches sign up here just for the casinomeister exclusive tournies and take away prizes from the people who are actually active.

Id like to start seeing reps putting a rule that 100 posts are needed to qualify or maybe even more.

You see this crap in every single CM exclusive tourney. Even have had a couple in the bonanza thread. One person who signed up with maybe a few posts has the biggest multiplier win right now.

Its freeloaders lurking scowering to pounce at a chance at free cash. They have a routine where they lurk every forum to see if any freebies are around.
 
I find it highly annoying you see the cockaroaches sign up here just for the casinomeister exclusive tournies and take away prizes from the people who are actually active.

Id like to start seeing reps putting a rule that 100 posts are needed to qualify or maybe even more.

You see this crap in every single CM exclusive tourney. Even have had a couple in the bonanza thread. One person who signed up with maybe a few posts has the biggest multiplier win right now.

Its freeloaders lurking scowering to pounce at a chance at free cash. They have a routine where they lurk every forum to see if any freebies are around.

Completely agree.
If it is a CM exclusive then the ONLY people who should be allowed to enter are, at the very least, people who are members at the time it is posted and preferably over a certain number of posts, at the time it is posted. I would suggest a minimum of 20 posts, and at least 1 in the previous 6 months.
 
Not frustrated just disillusioned.

The soon you have some cash involved you have Jack and Johnny crawling from the dumpsters, never to be seen again after the feast is over.

Take the CM Battle that was won by a new member who registered specifically at CM for that battle and hasn't been active here since. What i and many others thought would be a nice friendly competition between CM friends turned into a feast for somebody who doesn't give a "hood" about this community. And he knew exactly that pay lines can be adjusted on SotS contrary to other battle slots and what he was doing! He only needed some medium pays on that 1 line as it was 25x the value of the wins of us naive participants who played along with 25 lines at 1 coin. That he got the big one is another story, call it luck, he would have won it with much less as well.

I said this before, i was really looking forward that one of our low rolling CM'ers has a chance to bag a nice amount of cash and instead they never had a chance because they played it fair.

And he got a sheild :rolleyes:
 
Not frustrated just disillusioned.

The soon you have some cash involved you have Jack and Johnny crawling from the dumpsters, never to be seen again after the feast is over.

Take the CM Battle that was won by a new member who registered specifically at CM for that battle and hasn't been active here since. What i and many others thought would be a nice friendly competition between CM friends turned into a feast for somebody who doesn't give a "hood" about this community. And he knew exactly that pay lines can be adjusted on SotS contrary to other battle slots and what he was doing! He only needed some medium pays on that 1 line as it was 25x the value of the wins of us naive participants who played along with 25 lines at 1 coin. That he got the big one is another story, call it luck, he would have won it with much less as well.

I said this before, i was really looking forward that one of our low rolling CM'ers has a chance to bag a nice amount of cash and instead they never had a chance because they played it fair.

Not wrong, especially that CM Battle could have been better planed/executed. Maybe gather and check names ourselves and then a last min pm with password. Definitely not a public post of it.
Speaking of CM Battle, is there ever going to be another? If not now, when? Next Christmas?

We had almost just our own CM exclusive xmas contests this year (yours and mine :D).
Most other attempts had "Jack and Johnny crawling from the dumpsters".
 
Hey everyone!

I hope you are well.

We appreciate all the feedback and suggestion regarding the Freeroll promotion, and we are working to improve the experience in the future.

Best regards,
Daniel.
 
Sry not understanding your question?

The only one losing on this bug was Videoslots who gave out double amount of wagerfree freespins.

If i would have been aware of this 'bug' i would have tried to exploit the fudge out of it m8. It could have been an early christmas present.

Hey Dan! I would like a refund of about 24 free spins. That would be about half of what i could have gotten out of this bug... sounds no more than fair right?

I remember one such incident from my college days... we got new 10 gulden bills (4.4euro). The copymachine cards needed to be funded back then. If you put the new 10 bill in the card funding machine, it read it as 100... it lasted about half a day but it still got me 200 on my card.
I bet the cost for the casino or the college didnt keep childrens food out of their mouths.
 
I've sent Dan a pm, but I'm really upset about a recent 5 euro buy-in tourney on Grim Muetro. For 5 euros and a $20 start balance, with a battle lobby that said 5 spins at .20 cents, you couldn't play at .20, and you certainly couldn't play at 2.00, the default currency.

Battles are supposed to give us some extended playtime with a chance of winning. Race spins and trophies still count, but not cash back.

I didn't pay 5 euros to have 5 spins at a dime.

At least partly my fault for not paying enough attention to the rules, but even with that, I couldn't wager the 20cents it said.

I didn't really pay 5 for a dollar's worth of spins either, let alone 50 cents.

I'm pretty sure it's just a cock-up on setting up the tourney, and had I played my dimes, I would have had just as good a chance as anyone at the top prize I'm sure, it was very low score understandably.

But frontline support has ZERO ability to make anything right. Not that it should matter, but I'm down around 6K this month. So you would think frontline CS could give out a 5 euro refund (or battle ticket) to keep me happy.

If you can't trust your staff to give out a five euro compensation to a player that deposits nearly 10K in a month, you need to either fire the lot of them or invest in a little training.

I felt a little bad for the CRS agent, he knows this is not right, and powerless to do anything about it.

Much as I like Videoslots, they are on the verge of losing me as a customer over such a small matter. No matter how it's resolved at higher levels, I had a pretty dismal experience last month too with frontline support and the team it was escaleted to.

Suppose there's a new customer every day, and maybe a new support member monthly.
 
Hi Jasminbed,

Thank you for bringing this up to us. We will take your feedback and look how we can improve our player experience when it comes to issues like this. We have looked into this Battle, and you are right there was something wrong with the settings and all the players in the battle will be refunded their €5 buyin.

I hope you will have a great day and once again thank you for bringing things like this up so we can improve.

Br,

Daniel
 
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Scarface from NetEnt

Hi guys,

Just an update regarding Scarface from NetEnt. We have taken down Scarface at Videoslots because it is not available from NetEnts side anymore. The players that registered to the Scarface battle has also been refunded. Please send me a message if you have any questions.

Br,

Daniel.
 
Yet again Wild North will not load. And 3 days of battles gaining just 2x 5 free spins makes the effort and cost just not worth it. :(

After having battles for weeks and weeks, Im not bothering to qualify on purpose anymore.

If I happen to qualify with having a good run then fair enough, cutting my online gambling right down in 2017, because i am just getting bored shitless with it all.
Will play for a hour or so and I have had enough lately.
5 Days I havent deposited for now.
 
After having battles for weeks and weeks, Im not bothering to qualify on purpose anymore.

If I happen to qualify with having a good run then fair enough, cutting my online gambling right down in 2017, because i am just getting bored shitless with it all.
Will play for a hour or so and I have had enough lately.
5 Days I havent deposited for now.

This time I had deliberately set out to qualify for 7 days worth of battles which I intended to replace most days depositing. But it cost me about £90 just to reach the £500 wagering. 10 free spins for 3 days of battles has done it for me
 
Hi, I'm just wondering why we only have two freeroll battles today Gonzo's Quest & Book of Dead we normally have free battles throughout the day?
 
Hi, I'm just wondering why we only have two freeroll battles today Gonzo's Quest & Book of Dead we normally have free battles throughout the day?

I noticed that too. Its not what it said in the brochure.

Edit
I asked live chat why and the answer was "I am sorry,but I can not really answer that"
 
Hi, I'm just wondering why we only have two freeroll battles today Gonzo's Quest & Book of Dead we normally have free battles throughout the day?

I noticed that too. Its not what it said in the brochure.

Edit
I asked live chat why and the answer was "I am sorry,but I can not really answer that"

I have the normal amount of free battles that are available. Played today Tower Quest, Esqueleto Explosivo, Hugo, Gemix and Koi Princess and got BoD, SuperFlip, Cloud Quest and Hugo coming up.
 
Hey everyone.

We are currently investigating the cause of the missing Battles.

The Battles are working and playable, but they are not announced properly. This means that they will not show up until a few hours before they start. As soon as we have an update I will get back to you.

Best regards,
Daniel
 
Hey everyone.

We are currently investigating the cause of the missing Battles.

The Battles are working and playable, but they are not announced properly. This means that they will not show up until a few hours before they start. As soon as we have an update I will get back to you.

Best regards,
Daniel

Thanks Dan. Happy New Year too you. :)
 
Hey everyone.

We are currently investigating the cause of the missing Battles.

The Battles are working and playable, but they are not announced properly. This means that they will not show up until a few hours before they start. As soon as we have an update I will get back to you.

Best regards,
Daniel

It appears that there are no more battles until tomorrow now.
 
These battles are not free. I spent about £90 just in order to qualify for the week to prevent myself from depositing endlessly both at VS and elsewhere. What is just as annoying is the fact that I have only been placed inn 3 battles,two of those being 5 free spins. Yes I am feeling annoyed

I definitely hear you Geordie. Deposited 4 times over 2 days for the very same reason and my deposits coincidentally totalled $90 as well and now I am left with just over $1 with no withdrawals.
 
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