Official Videoslots presents Battle of Slots!

[spoo42]

Just to add , the lobby pop ups don't work for me at all today, starting or ending..(this is on mobile) I can click the red registered button and if the battle is ready it'll change and start. Ending of battle tho I have to go backwards then click main. Sometimes breaks tho and I have to close tab and reopen vs

 

[Kroffe]

Just to add , the lobby pop ups don't work for me at all today, starting or ending..(this is on mobile) I can click the red registered button and if the battle is ready it'll change and start. Ending of battle tho I have to go backwards then click main. Sometimes breaks tho and I have to close tab and reopen vs

Its the same on pc, you have to do everything manually.
Most annoying is like you mentioned that you have to close the slot and go back to the battle lobby after a battle is finished, that and the fact that the 'my battles' tab does not automatically update so you have to do it manually to see if a battle is finished.

 

[Team.Videoslots]

Hi @Kroffe, @spoo42, @Kalnad, @Pixie and @Jono777

We have contacted you directly via DM for some more information if you dont mind, to try resolve the issue as soon as possible.

We look forward to hearing from you.

Kind Regards
Team Videoslots.

 

[Team.Videoslots]

Hi,

Thank you for bringing this issue with the Battles to our attention and for keeping us updated.

We would like to confirm that the matter has been escalated to the relevant department for investigation and resolution as soon as possible.

We will keep you informed as soon as we receive any further updates.

Thank you for your patience and informing us about this.

Kind regards,
Videoslots.

 

[Reelsoffun]

It does, 3 bonuses in 2 battles. Sadly not holding my breath for rewards themselves, not a pessimist really but learned from many past experiences lol

Wow no bonus in the last dozen battles LOL although i have had a triple pop that paid just shy of 1500x

And such a fine line between pessimist and realist eh ?

 

[Team.Videoslots]

Hi everyone,

We’re bringing four Battles to boost your Monday and kickstart your week with the opportunity to win some Extra Spins in this week's Frenzy Mondays Battles.

• Date: Monday 2nd November 2026
• Battle type: Sit & Go Freerolls
• Maximum number of players per Battle: 15 & 30
• Spins: 25
• Duration per Battle: 12 minutes

• Prize Structure on 15-man Battles: 1st Place: 6 Extra Spins, 2nd Place: 5 Extra Spins, 3rd Place: 4 Extra Spins, 4th Place: 3 Extra Spins, 5th Place: 2 Extra Spins. Extra Spins are wager free.
• Prize Structure on 30-man Battles: 1st-2nd Place: 6 Extra Spins, 3rd-4th Place: 5 Extra spins, 5th-6th Place: 4 Extra Spins, 7th-8th Place: 3 Extra Spins, 9th-10th Place: 2 Extra Spins. Extra spins are wager-free.

You can find out more information including T&C's by clicking here.

Good luck!

Kind regards,
Team Videoslots

 

[lukey141]

Solid battle weekend for me in the end.

Was nice to get some different games for once. Though aside from Big Bass they were all so slow to spin because there always seemed to be someone not using their spins. I swear this is happening more frequently now. Wish video slots would do something about it.

Speaking of Big Bass usually they flop for me but I actually had 2 bonuses in the space of 3 spins. On top of this the first paid 81x and the second paid 241x! During battles I kept getting 10-20x bonuses so I was shocked to see good bonuses. Unfortunately it was the 10p game

Also had a 61x on Great Ghost and 65x on Ghost Booster so even though both raw games were under 50% RTP and forever split was only 35% I ended up with £82 in rewards.

 

[Reelsoffun]

You did waaaaaaaaaaaay better than i did another dismal BW

 

[Jono777]

87 rewards, here we go......

My luck has been awful for at least a month now, regardless of site, slot or stake so really hoping that's due to change, pretty please .........

 

[Jono777]

Sadly, possibly one of my worst ever BW

 

[Reelsoffun]

Sadly, possibly one of my worst ever BW

View attachment 228857

Not just me then! Join the club no one wants to be a part of..... the unlucky club!

 

[Jono777]

Not just me then! Join the club no one wants to be a part of..... the unlucky club!

I'm actually the CEO of it

 

[lukey141]

Monday battles really can be miserable.

11 entries on starlight princess. ZERO wins. Not a single top 10. Did manage 6 bottom 10 finishes though including a last and a second last. Also no top 10's on my 3 entries for Fortune Tellers and 1 4th place on Net Gains from 8 entries.

So all told 3 spins from 22 entries across those 3 games lmao that paid 1p. Considering average would be 7 wins and 28 spins won I don't think I've had a battle as bad as that before. What a shitty waste of time that was...

 

[deanparkr]

Has anyone had trouble with Play N Go "Ghost Booster" slot? Currently when redeeming reward spins they disappear.

Also game can't be launched, if I try and launch it from search it reloads home page.

If I try and launch from home page under "Last played" it reloads the homepage and does the thing where the "Last played" are not my last played, just some other random slots.

 

[Team.Videoslots]

Hi @deanparkr ,

Thanks for bringing this to our attention, and we are sorry for the inconvenience caused.

We have tested other Play’n GO games and can confirm that they are working as expected. Based on our checks so far, the issue appears to be isolated to Ghost Booster.

We have raised this with the relevant department for further investigation and resolution. This includes looking into the game launch issue and the reward spins disappearing when you try to redeem them.

We appreciate your patience while the team investigates, and we will share an update as soon as we have further information.

Kind regards,
Team Videoslots.

 

[Team.Videoslots]

Hi everyone,

Here’s the information about today’s ongoing Tuesday Madness Battle on Starlight Princess Super Scatter from Pragmatic Play which continues until 23:59 GMT with an added prize pool of €5,000.

Battle Details:

• Date: Tuesday 3rd November 2026
• Times: 00:01 - 23:59 GMT
• Game: Starlight Princess Super Scatter (Pragamtic Play) €0.20
• Buy-In: €2.00
• Spins: 100 Spins
• Added Prize Pool: €5,000 which will increase with every €1 buy-in. Prizes are wager-free.
• Requirements: To be able to participate, players need to have deposited at least €20 and earned 1,000XP in the last 30 days before the start of this Battle.

You can find out more information including T&C's by clicking here.

Good luck!

Kind regards,
Team Videoslots

 

[brbns]

Is the site down?

 

[Team.Videoslots]

Is the site down?

Hi all,

The site is down at the moment. However, our team is working on a quick fix as we speak.

We will keep you updated once the site is back up and running.

Apologies for the inconvenience.

Kind Regards,
Team Videoslots.

 

[Team.Videoslots]

Hi all,

The site is now back up!

Thank you for your patience and we apologize for the disruption.

Regards,
Team Videoslots.

 

[deanparkr]

@Team.Videoslots just curious, is the Ghost Booster issue with Play N Go still on going?

 

[Team.Videoslots]

Hi @deanparkr
We can confirm that this issue has been reviewed by our Casino Team, who have tested Ghost Booster and the game is currently working as expected.

Please note that some Play'n GO games may take slightly longer to load, particularly if your internet connection is unstable or weak.

If you are still experiencing difficulties accessing the game, we recommend trying an incognito/private browsing tab or an alternative browser.

Kind regards,
Team Videoslots

 

[deanparkr]

Hi @deanparkr
We can confirm that this issue has been reviewed by our Casino Team, who have tested Ghost Booster and the game is currently working as expected.

Please note that some Play'n GO games may take slightly longer to load, particularly if your internet connection is unstable or weak.

If you are still experiencing difficulties accessing the game, we recommend trying an incognito/private browsing tab or an alternative browser.

Kind regards,
Team Videoslots

Strange it seems a bit stubborn to me even incognito it seems to just go to homepage.

Here is a video:

You do not have permission to view link Log in or register now.

 

[Team.Videoslots]

Hi @deanparkr ,

Thank you for getting back to us and for providing the video.

We appreciate you taking the time to demonstrate the issue and confirm that it persists even when using an incognito/private browsing tab.

Although our Casino Team previously tested the game successfully, we will forward your video and the additional information provided to them for further investigation.

We will keep you updated once we receive further feedback.

Thank you for your patience and cooperation.

Kind regards,
Team Videoslots

 

[Team.Videoslots]

Hi Everyone,

Here are the details for tonight’s Epic Thursdays’ Battles on Floating Dragon Hold & Spin from Pragmatic Play and Mighty Eagle - Canyon Run from RAW iGaming.

Battle Details:

• Date: Thursday 5th November 2026
• Times: 18:00 - 22:00 GMT
• Battle Type: Sit & Go Freerolls
• Game Names:
• 15-man Battles: Floating Dragon Hold & Spin (Pragmatic Play) €0.10
• 30-man Battles: Mighty Eagle - Canyon Run (RAW iGaming) €0.20
• Max number of players per Battle: 15 & 30
• Spin: 25 Spins
• Duration per Battle: 12 minutes
• Prize Structure on 15-man Battles: 1st Place: 6 Extra Spins, 2nd Place: 5 Extra Spins, 3rd Place: 4 Extra Spins, 4th Place: 3 Extra Spins, 5th Place: 2 Extra Spins. Extra Spins are wager free.
• Prize Structure on 30-man Battles: 1st-2nd Place: 6 Extra Spins, 3rd-4th Place: 5 Extra spins, 5th-6th Place: 4 Extra Spins, 7th-8th Place: 3 Extra Spins, 9th-10th Place: 2 Extra Spins. Extra spins are wager-free.
• Requirements: To participate you need to have deposited €20 or more and collected 1000XP in the last 30 calendar days before the start of these Battles.

You can find out more information including T&C's by clicking here.

Good luck!

Kind regards

Team Videoslots

 

[Kroffe]

Is the new mighty eagle game some super high volatile twist on the original?
You only need like 100 points to place top 10 but getting 100 points is about as easy as winning the Moolah jackpot.

 

[Jono777]

Is the new mighty eagle game some super high volatile twist on the original?
You only need like 100 points to place top 10 but getting 100 points is about as easy as winning the Moolah jackpot.

XP run out sadly and only just got in from work' so not even going to use a freeroll ticket tonight.

Bad runs don't half kill my motivation.

 

[lukey141]

XP run out sadly and only just got in from work' so not even going to use a freeroll ticket tonight.

Bad runs don't half kill my motivation.

Hah my xp ran out yesterday too.

Not missing much with the lineup this evening tbh.

 

[ESCJAMIE]

Is live chat down noone came to talk to me also are withdrawals no longer within 5 mins mines still pending,, been an hour? @Team.Videoslots My mom had same issue yesterday she said when she tried to contact live help and her withdrawal took over 12 hours and noone got back to her in live chat all night, are u having issues with live chat and withdrawals?

 

[Team.Videoslots]

Is live chat down noone came to talk to me also are withdrawals no longer within 5 mins mines still pending,, been an hour? @Team.Videoslots My mom had same issue yesterday she said when she tried to contact live help and her withdrawal took over 12 hours and noone got back to her in live chat all night, are u having issues with live chat and withdrawals?

Hi @ESCJAMIE ,

We understand your concerns regarding the delays with live chat and withdrawal processing.

Our Customer Support Team has been experiencing a high volume of enquiries, which may result in longer waiting times than usual.

Regarding withdrawals, while many are processed quickly, some may be automatically selected for review as part of our standard security procedures. This can result in longer processing times and does not necessarily indicate an issue with the withdrawal itself.

We've also sent you a private message so we can look into your concerns in more detail and assist you further.

Kind regards,
Team Videoslots

 

[Mr Wild]

Important Update: Official Videoslots and Mr Vegas Apps

Following recent incidents involving fake apps impersonating our brands, we have decided to bring forward the launch of our official Videoslots and Mr Vegas apps to help protect our customers from downloading fraudulent versions.

Both apps will be available on the UK Apple App Store and Google Play Store next week, earlier than originally planned.


Already Available in Sweden and Malta

Our official apps are already available to customers in Sweden and those playing under our Malta Gaming Authority (MGA) licence.

For customers under our MGA licence, the apps must currently be downloaded from the Malta Apple App Store or Google Play Store. However, once downloaded, they can be used by any customer registered under our MGA licence, regardless of their country of residence.


More Markets Coming in 2027

We are also working towards launching our apps in Denmark, Ontario, Alberta and Spain during 2027, bringing the mobile experience to even more of our customers.


Important Security Reminder

Before downloading either app, please always verify that Videoslots Ltd is listed as the developer, whether you are downloading Videoslots or Mr Vegas.

We strongly advise against downloading any apps using our brand names that are published by other developers.

Your security remains our priority, and we look forward to making our official apps available to more customers in the coming months.

 

[Team.Videoslots]

Hi everyone,

We’re bringing four Battles to boost your Monday and kickstart your week with the opportunity to win some Extra Spins in this week's Frenzy Mondays Battles.

• Date: Monday 9th November 2026
• Battle type: Sit & Go Freerolls
• Maximum number of players per Battle: 15 & 30
• Spins: 25
• Duration per Battle: 12 minutes

• Prize Structure on 15-man Battles: 1st Place: 6 Extra Spins, 2nd Place: 5 Extra Spins, 3rd Place: 4 Extra Spins, 4th Place: 3 Extra Spins, 5th Place: 2 Extra Spins. Extra Spins are wager free.
• Prize Structure on 30-man Battles: 1st-2nd Place: 6 Extra Spins, 3rd-4th Place: 5 Extra spins, 5th-6th Place: 4 Extra Spins, 7th-8th Place: 3 Extra Spins, 9th-10th Place: 2 Extra Spins. Extra spins are wager-free.

You can find out more information including T&C's by clicking here.

Good luck!

Kind regards,
Team Videoslots

 

[geordiecolin]

Mr slots battles do not like my area and Mrs Patel across the road has took it personally

 

[Team.Videoslots]

Mr slots battles do not like my area and Mrs Patel across the road has took it personally


View attachment 229082

Hi @geordiecolin

We've sent you a DM.

Kind Regards,
Team Videoslots.

 

[Pixie]

Mr slots battles do not like my area and Mrs Patel across the road has took it personally


View attachment 229082

Same here !

 

[Team.Videoslots]

Same here !

View attachment 229084

Hi all,

Thank you for bringing this to our attention.

Our team is currently investigating the issue and working on a quick resolution.

We sincerely apologize for the inconvenience.

Thank you!
Team Videoslots.

 

[geordiecolin]

Hi all,

Thank you for bringing this to our attention.

Our team is currently investigating the issue and working on a quick resolution.

We sincerely apologize for the inconvenience.

Thank you!
Team Videoslots.

The correct slot is up. Please do not abuse the intern who made the mistake. Tell her to bring me a coffee, two sugars

 

[Team.Videoslots]

The correct slot is up. Please do not abuse the intern who made the mistake. Tell her to bring me a coffee, two sugars

Hi @geordiecolin

We've reached out via DM.

Regards,
Team Videoslots.

 

[geordiecolin]

This even has Casinomiesters very own vorteran in it to arbitrate on any abusive relationship entered into between casino and patron

 

[Mr Wild]

Mr slots battles do not like my area and Mrs Patel across the road has took it personally


View attachment 229082

Please note that this Battle was part of a test conducted today and was added as an extra Battle on top of the original promotion. It did not replace or affect any of the Battles included in the promotion.

We are currently testing Evolution games to see whether they can be introduced into Battles going forward. You may therefore see some of these games appearing over the coming weeks as testing continues.

We are also planning to start testing Blueprint games in Battles, so you may see some of these appearing without prior announcement as we carry out our tests.

However, as highlighted above, restrictions like these could prevent us from including Evolution games in Battles. Our aim is to only work with game providers that can support Battles across all our markets, ensuring a consistent experience for our players.

 

[lukey141]

More providers for battles!

Now that's something I can get behind.