Official Videoslots presents Battle of Slots!

[lukey141]

Well it didn't seem to do that for me. But I am just cursed when it comes to 20p battles.

Look at bloody dawn today, here's my last 10 entries over nearly 2 hours.

21,22,17,20,30,17,13,26,2,19

I've won spins once in 2 hours? Like wtf. I'm just stuck running wildly below EV always on them. It's crazy.

What baffles me is since that message I've gone on yet another awful streak and not won a spin on Bloody Dawn in over 2.5 hours now. How is it possible in 4.5 hours and like 25 odd entries to win spins ONCE, one fucking time. If I was running AVERAGE I'd have won 8 times.

My account has been blacklisted for sure.

I know people are going to be like oh he's exaggerating or just straight up lying.

Here look at the a screenshot of my recent entries. That's not a single top 10 finish.

 

[Talkingwalking58]

I was able to deposit recently and I have more money in my account than what I deposited by far yet I am unable to enter freerolls or paid battles. Half hour ago I used a validated free day pass. It still comes up with this.So we play all month then get locked out of the freeroll weekend that I qualified for. Live chat is totally unresposive

EDIT

Well over half an hour waiting for live chat to begin talking to a real person.

View attachment 217960

I waited over 2 hours on there

 

[lukey141]

I was actually looking forward to Bloody Dawn

Instead I've been totally fucked.

I won 1 single time (5th place) in the last 5 hours and 15 minutes. What kind of absolute BS is that, what a waste of an evening.

Overall I entered 51 times which would on average produce 17 wins. I managed a grand total of... 9. Yeah fucking right. Chat GPT says I'd expect to get 9 (or less) wins once every 80-85 times, in other words I'd need to enter every month for the next 6 and a half years to have a result as bad as this. Just fucking typical.

That's what I get for criticising them on the forums I guess. Account has the RTP lowered from 94 to 84.

 

[Team.Videoslots]

Hi everyone,

We’re bringing four Battles to boost your Monday and kickstart your week with the opportunity to win some Extra Spins in this week's Frenzy Mondays Battles.

• Date: Monday 2nd March 2026
• Battle type: Sit & Go Freerolls
• Maximum number of players per Battle: 15 & 30
• Spins: 25
• Duration per Battle: 12 minutes

• Prize Structure on 15-man Battles: 1st Place: 6 Extra Spins, 2nd Place: 5 Extra Spins, 3rd Place: 4 Extra Spins, 4th Place: 3 Extra Spins, 5th Place: 2 Extra Spins. Extra Spins are wager free.
• Prize Structure on 30-man Battles: 1st-2nd Place: 6 Extra Spins, 3rd-4th Place: 5 Extra spins, 5th-6th Place: 4 Extra Spins, 7th-8th Place: 3 Extra Spins, 9th-10th Place: 2 Extra Spins. Extra spins are wager-free.

You can find out more information including T&C's by clicking here.

Good luck!

Kind regards,
Team Videoslots

 

[dave1888]

@Team.Videoslots is there going to be a madness tomorrow can't see it to sign up to yet? I like to sign up early.

 

[Team.Videoslots]

@Team.Videoslots is there going to be a madness tomorrow can't see it to sign up to yet? I like to sign up early.

Hi there @dave1888,

Thank you for raising this, yes, our weekly Tuesday Madness is on tomorrow as scheduled.

Best regards,
Team Videoslots

 

[itsme123]

Hi there @dave1888,

Thank you for raising this, yes, our weekly Tuesday Madness is on tomorrow as scheduled.

Best regards,
Team Videoslots

Was the issue with last weeks Tuesday madness ever sorted out? Did the players who were incorrectly given zero points paid out?

 

[Team.Videoslots]

Was the issue with last weeks Tuesday madness ever sorted out? Did the players who were incorrectly given zero points paid out?

Hi @itsme123,

Yes, this has been fully sorted. Should you still experience any issues with the battles from last week's Tuesday Madness, kindly reach out to our support team.

Best regards,
Team Videoslots

 

[itsme123]

Hi @itsme123,

Yes, this has been fully sorted. Should you still experience any issues with the battles from last week's Tuesday Madness, kindly reach out to our support team.

Best regards,
Team Videoslots

Strange, my partner had over 3500 points but didnt get a payout? This would have placed her in the top 100. Not much point in her contacting support as they were utterly useless last week.

 

[Tirilej]

Hi @itsme123,

Yes, this has been fully sorted. Should you still experience any issues with the battles from last week's Tuesday Madness, kindly reach out to our support team.

Best regards,
Team Videoslots

It has not been fully sorted or I would have had a payout also. I've read of several who got their payout too early who had a lower score than I. Mine ended in zero but it shouldn't have if it had worked as it should have.

 

[Jono777]

It has not been fully sorted or I would have had a payout also. I've read of several who got their payout too early who had a lower score than I. Mine ended in zero but it shouldn't have if it had worked as it should have.

Wow, thought you'd long sailed off in to the sunset.

Good to "see" you and hope your are happy and healthy.

 

[Tirilej]

Wow, thought you'd long sailed off in to the sunset.

Good to "see" you and hope your are happy and healthy.

I'm fine and I'm still around. Just not as much as before, and finally I've learned to shut up

 

[itsme123]

Hi @itsme123,

Yes, this has been fully sorted. Should you still experience any issues with the battles from last week's Tuesday Madness, kindly reach out to our support team.

Best regards,
Team Videoslots

Sorry but this is not true, my partner hasn’t received the winnings that she should have .
@Mr Wild are you happy with the statement above that it’s all been sorted when it patently hasn’t?
I am going to assume that anyone who had a score but was given zero in error is not going to receive anything?

 

[itsme123]

It has not been fully sorted or I would have had a payout also. I've read of several who got their payout too early who had a lower score than I. Mine ended in zero but it shouldn't have if it had worked as it should have.

Seems that VS are happy to mislead on the forum , they haven’t bothered fixing the issue and just hoped people would forget about it.

 

[Tirilej]

Seems that VS are happy to mislead on the forum , they haven’t bothered fixing the issue and just hoped people would forget about it.

No, I don't think so. There are several people in their team and I'm sure it's difficult to keep everyone updated about everything. The person replying to you maybe thought it was solved, even though it hasn't been.
I expect it to take another week so I'm patient.

 

[Team.Videoslots]

Hi @Tirilej and @itsme123,

Sent you both a DM.

Best regards,
Team Videoslots

 

[09237653]

@Team.Videoslots

Whatever happened to the slot 'Worm King' by Cayetano Gaming , only just noticed it had vanished.

also 'Furballs' has been removed or hidden from UK players because it still had autoplay but will it ever return?

 

[Team.Videoslots]

@Team.Videoslots

Whatever happened to the slot 'Worm King' by Cayetano Gaming , only just noticed it had vanished.

also 'Furballs' has been removed or hidden from UK players because it still had autoplay but will it ever return?

Hello there,

Thank you for reporting this. We will review the matter with our Casino Team and update you as soon as we have further information.

Thank you.

Kind regards,
Team Videoslots

 

[Team.Videoslots]

Hi everyone,

Here’s the information about today’s ongoing Tuesday Madness Battle on Starlight Princess Super Scatter from Pragmatic Play which continues until 23:59 GMT with an added prize pool of €5,000.

Battle Details:

• Date: Tuesday 3rd March 2026
• Times: 00:01 - 23:59 GMT
• Game: Starlight Princess Super Scatter (Pragmatic Play) €0.20
• Buy-In: €2.00
• Spins: 100 Spins
• Added Prize Pool: €5,000 which will increase with every €1 buy-in. Prizes are wager-free.
• Requirements: To be able to participate, players need to have deposited at least €20 and earned 1,000XP in the last 30 days before the start of this Battle.

You can find out more information including T&C's by clicking here.

Good luck!

Kind regards,
Team Videoslots

 

[jeretee]

@Team.Videoslots i sen you private message

 

[CongoGB]

@Team.Videoslots Is there an issue with PayPal payments across all the VS sites? If I choose PayPal as a payment method, the "Deposit" button disappears. It's there for other payment methods.

Same on VS, Mr Vegas and Megariches.

 

[Team.Videoslots]

@Team.Videoslots Is there an issue with PayPal payments across all the VS sites? If I choose PayPal as a payment method, the "Deposit" button disappears. It's there for other payment methods.

Same on VS, Mr Vegas and Megariches.

Hi Congo, Thank you for raising this. The PayPal display issue has now been resolved and deposits should function normally. If you experience any further difficulty, please let our support team know.

 

[deanparkr]

I don't think issue with Tuesday Madness is sorted fron last week. I got this email today:

"I am writing regarding the issue you reported about the Tuesday Madness promotion. Please note that this matter is currently being handled by our Technical Team rather than the Casino Team. The team is actively reviewing the situation and recalculating the results where necessary."

It sounds like it is still on going.

 

[dmango]

I don't think issue with Tuesday Madness is sorted fron last week. I got this email today:

"I am writing regarding the issue you reported about the Tuesday Madness promotion. Please note that this matter is currently being handled by our Technical Team rather than the Casino Team. The team is actively reviewing the situation and recalculating the results where necessary."

It sounds like it is still on going.

Ye got the same..they are working on it

 

[dmango]

Ye got the same..they are working on it

Today was great no issues

 

[Team.Videoslots]

I don't think issue with Tuesday Madness is sorted fron last week. I got this email today:

"I am writing regarding the issue you reported about the Tuesday Madness promotion. Please note that this matter is currently being handled by our Technical Team rather than the Casino Team. The team is actively reviewing the situation and recalculating the results where necessary."

It sounds like it is still on going.

Hi There,

We have checked this matter with our casino team, and can confirm that the Tuesday Madness games should be up and running.

Are you having some form of issues when it comes to registering for one or is the issue something more specific?

Please do let us know so we can investigate this further.

Best Regards,
Team Videoslots

 

[geordiecolin]

Today was great no issues

I no longer trust the model that they present to us even though I still use them as a first choice Casino. I have gone from a casino hopper to someone that plays a handful of casinos and If it reduces further then I will consider again where I choose to play until I am out from slots.I will seek out my first passion which is Omaha High Low card play. I was very good at working out bullshitters on that.

 

[Frankovic22]

Tournament is bugged.
Where you are told that you have insufficient funds when betting.
Plenty of people have complained in lobby chat and game chat.
Please fix it or refund buyin.

 

[Team.Videoslots]

Tournament is bugged.
Where you are told that you have insufficient funds when betting.
Plenty of people have complained in lobby chat and game chat.
Please fix it or refund buyin.

View attachment 218234

Hi everyone,

Just a heads up, the bet level for this battle is set to €5. Once you place your bet at €5, it should work without any issues.

Kind regards,
Team Videoslots

 

[Frankovic22]

Hi everyone,

Just a heads up, the bet level for this battle is set to €5. Once you place your bet at €5, it should work without any issues.

Kind regards,
Team Videoslots

It's always set to €5 every single day.
You start with €100 and have to bet with €5 for 20 rounds.

As said it's bugged for many and are not taking your €5, despite avaliable balance/rounds left.

I've played it daily for months, so i know how it works.

 

[Frankovic22]

Like this.
Says insufficient funds in Danish.

My best bet is that those affected, was playing when the bug struck.
And are still not able to play their spins/bets.

 

[Team.Videoslots]

View attachment 218235

Like this.
Says insufficient funds in Danish.

My best bet is that those affected, was playing when the bug struck.
And are still not able to play their spins/bets.

Hey @Frankovic22,

I’ve asked the team to take a closer look, I will keep you updated.

Kind regards,
Team Videoslots

 

[Reelsoffun]

@Team.Videoslots Might want to check the new game double trouble for UK it appears to have a 80x bonus buy available....

 

[Team.Videoslots]

@Team.Videoslots Might want to check the new game double trouble for UK it appears to have a 80x bonus buy available....

Hi @Reelsoffun,

Thank you for bringing this to our attention,
This was now escalated to our team for investigation.

We have attempted to use this buy in from our end and it seems a pre-emptive measure is in place to break the game and force a reload, not allowing the buy-in to go through to play the round.

Nonetheless, this will be investigated and looked into.

Best Regards,
Team Videoslots

 

[Reelsoffun]

Hi @Reelsoffun,

Thank you for bringing this to our attention,
This was now escalated to our team for investigation.

We have attempted to use this buy in from our end and it seems a pre-emptive measure is in place to break the game and force a reload, not allowing the buy-in to go through to play the round.

Nonetheless, this will be investigated and looked into.

Best Regards,
Team Videoslots

Ok, only clicked buy to see how much, I didn't try to confirm, didn't want to risk £8, although you in theory would have had to refund me if it did lol

Just wanted to alert you to the potential issue. before anyone tried that potential freeroll.

 

[Team.Videoslots]

Ok, only clicked buy to see how much, I didn't try to confirm, didn't want to risk £8, although you in theory would have had to refund me if it did lol

Just wanted to alert you to the potential issue. before anyone tried that potential freeroll.

Hi ReelsOffun,

We understand,

Thank you for letting us know, your feedback is very much appreciated!

We do intend on updating you back to let you know of this once we are updated of this being amended.

Best Regards,
Team Videoslots

 

[Team.Videoslots]

Hi Everyone,

Here are the details for tonight’s Epic Thursdays’ Battles on Money Train 3 from Relax Gaming and Fortune Teller's Charm 6: Mystic Vision from RAW iGaming.

Battle Details:

• Date: Thursday 5th March 2026
• Times: 18:00 - 22:00 GMT
• Battle Type: Sit & Go Freerolls
• Game Names:
• 15-man Battles: Money Train 3 (Relax Gaming) €0.10
• 30-man Battles: Fortune Teller's Charm 6: Mystic Vision (RAW iGaming) €0.20
• Max number of players per Battle: 15 & 30
• Spin: 25 Spins
• Duration per Battle: 12 minutes
• Prize Structure on 15-man Battles: 1st Place: 6 Extra Spins, 2nd Place: 5 Extra Spins, 3rd Place: 4 Extra Spins, 4th Place: 3 Extra Spins, 5th Place: 2 Extra Spins. Extra Spins are wager free.
• Prize Structure on 30-man Battles: 1st-2nd Place: 6 Extra Spins, 3rd-4th Place: 5 Extra spins, 5th-6th Place: 4 Extra Spins, 7th-8th Place: 3 Extra Spins, 9th-10th Place: 2 Extra Spins. Extra spins are wager-free.
• Requirements: To participate you need to have deposited €20 or more and collected 1000XP in the last 30 calendar days before the start of these Battles.

You can find out more information including T&C's by clicking here.

Good luck!

Kind regards

Team Videoslots

 

[Team.Videoslots]

Hi everyone,

We’re bringing four Battles to boost your Monday and kickstart your week with the opportunity to win some Extra Spins in this week's Frenzy Mondays Battles.

• Date: Monday 9th March 2026
• Battle type: Sit & Go Freerolls
• Maximum number of players per Battle: 15 & 30
• Spins: 25
• Duration per Battle: 12 minutes

• Prize Structure on 15-man Battles: 1st Place: 6 Extra Spins, 2nd Place: 5 Extra Spins, 3rd Place: 4 Extra Spins, 4th Place: 3 Extra Spins, 5th Place: 2 Extra Spins. Extra Spins are wager free.
• Prize Structure on 30-man Battles: 1st-2nd Place: 6 Extra Spins, 3rd-4th Place: 5 Extra spins, 5th-6th Place: 4 Extra Spins, 7th-8th Place: 3 Extra Spins, 9th-10th Place: 2 Extra Spins. Extra spins are wager-free.

You can find out more information including T&C's by clicking here.

Good luck!

Kind regards,
Team Videoslots

 

[itsme123]

@Team.Videoslots any further updates on the battle issue from 2 weeks ago, other than the technical team are looking at it? Is there any hope the issue will be sorted out or will it just be forgotten about and brushed under the carpet?

 

[Team.Videoslots]

@Team.Videoslots any further updates on the battle issue from 2 weeks ago, other than the technical team are looking at it? Is there any hope the issue will be sorted out or will it just be forgotten about and brushed under the carpet?

Hi itsme123,

Thank you for reaching out,

We are still in the process of getting this looked into at the moment in regard to the battle issue.
As it stands at the moment, we are still keeping tabs on this from our side of things as well so we can update everyone on the forum the moment we have one.

Best Regards,
Team Videoslots

 

[itsme123]

Hi itsme123,

Thank you for reaching out,

We are still in the process of getting this looked into at the moment in regard to the battle issue.
As it stands at the moment, we are still keeping tabs on this from our side of things as well so we can update everyone on the forum the moment we have one.

Best Regards,
Team Videoslots

Two weeks to have a look at it, absolutely no movement, seems that its very much at the bottom of the list for VS to sort out.
I would have thought that for auditing purposes you would be keeping a back up/record of each spin so surely it cant be that hard to find the results for the 100 or so customers that had this issue happen to them?
Or am I naive to think that VS want to resolve it....

 

[Team.Videoslots]

Hi There

Two weeks to have a look at it, absolutely no movement, seems that its very much at the bottom of the list for VS to sort out.
I would have thought that for auditing purposes you would be keeping a back up/record of each spin so surely it cant be that hard to find the results for the 100 or so customers that had this issue happen to them?
Or am I naive to think that VS want to resolve it....

Hi There,

We understand where you are coming from in regard to this, however, I want to assure you that we are still very much looking into the matter, and plan to release a public post to know that once this has been solved, we will be updating all of our users via this forum.

We have also sent you a DM as well regarding this.

Best Regards,
Team Videoslots

 

[deanparkr]

I just received my battle prize money for the Tuesday Madness dodgy week. Look like its being sorted out right now.

 

[dmango]

I just received my battle prize money for the Tuesday Madness dodgy week. Look like its being sorted out right now.

same here all sorted !!

 

[itsme123]

Hi There

Hi There,

We understand where you are coming from in regard to this, however, I want to assure you that we are still very much looking into the matter, and plan to release a public post to know that once this has been solved, we will be updating all of our users via this forum.

We have also sent you a DM as well regarding this.

Best Regards,
Team Videoslots

Sorted now, thanks @Team.Videoslots

 

[Frankovic22]

Hey @Frankovic22,

I’ve asked the team to take a closer look, I will keep you updated.

Kind regards,
Team Videoslots

Wrote you a pb earlier, with yet another bug in the same tournament.
Still no answer.

 

[Team.Videoslots]

Wrote you a pb earlier, with yet another bug in the same tournament.
Still no answer.

Hi @Frankovic22,

Sent you a DM.

Kind regards,
Team Videoslots

 

[Team.Videoslots]

Hi everyone,

Here’s the information about today’s ongoing Tuesday Madness Battle on Fortune Teller's Charm 6: Mystic Vision from RAW iGaming which continues until 23:59 GMT with an added prize pool of €5,000.

Battle Details:

• Date: Tuesday 10th March 2026
• Times: 00:01 - 23:59 GMT
• Game: Fortune Teller's Charm 6: Mystic Vision (RAW iGaming) €0.20
• Buy-In: €2.00
• Spins: 100 Spins
• Added Prize Pool: €5,000 which will increase with every €1 buy-in. Prizes are wager-free.
• Requirements: To be able to participate, players need to have deposited at least €20 and earned 1,000XP in the last 30 days before the start of this Battle.

You can find out more information including T&C's by clicking here.

Good luck!

Kind regards,
Team Videoslots

 

[Team.Videoslots]

Hi Everyone,

Here are the details for tonight’s Epic Thursdays’ Battles on Snake Arena 2 from Relax Gaming and Valiant Knights Matter from RAW iGaming.

Battle Details:

• Date: Thursday 12th March 2026
• Times: 18:00 - 22:00 GMT
• Battle Type: Sit & Go Freerolls
• Game Names:
• 15-man Battles: Snake Arena 2 (Relax Gaming) €0.10
• 30-man Battles: Valiant Knights Matter (RAW iGaming) €0.20
• Max number of players per Battle: 15 & 30
• Spin: 25 Spins
• Duration per Battle: 12 minutes
• Prize Structure on 15-man Battles: 1st Place: 6 Extra Spins, 2nd Place: 5 Extra Spins, 3rd Place: 4 Extra Spins, 4th Place: 3 Extra Spins, 5th Place: 2 Extra Spins. Extra Spins are wager free.
• Prize Structure on 30-man Battles: 1st-2nd Place: 6 Extra Spins, 3rd-4th Place: 5 Extra spins, 5th-6th Place: 4 Extra Spins, 7th-8th Place: 3 Extra Spins, 9th-10th Place: 2 Extra Spins. Extra spins are wager-free.
• Requirements: To participate you need to have deposited €20 or more and collected 1000XP in the last 30 calendar days before the start of these Battles.

You can find out more information including T&C's by clicking here.

Good luck!

Kind regards

Team Videoslots

 

[Kroffe]