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Official Videoslots presents Battle of Slots!

I was given spins on jingle bells in Mrvegas when that game is not even available on the site..Again it is the second lot of FS I have lost from this years calendar
Hey @geordiecolin

We have replaced the faulty spins on the account, two sets of 10 spins were not working so these have been replaced to 1 single game.


Please claim the spins from the prize box.


Apologies for the inconvenience,
Thank you.

Team Videoslots
 
Read more about Videoslots in our in-depth review
I got 25 spins on jingle spin on the xmas calendar thing, but when using them i got the network error and the reward was deleted (why?) , I tried talking to the live ai support and it just goes around in circles with its stupid responses.

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Hey there!

We have sent you a private message so that we can find the account, could you kindly reply to this so that we can investigate the free spins issue?

Thank you.
 
Hey Everyone,

🎄 It’s Day 8 of the Videoslots Christmas Calendar and it's time to unwrap another sparkling daily clue! 🎅✨

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Today's Clue: Stockings filled, the hearth adorning, magic wakes on Christmas morning.

Can you guess the game brought to you by Red Tiger Gaming? If so, Spin 30 times to unlock your spin on the Christmas Wheel of Jackpots.

You can find out more information including T&C's by clicking here.

Good luck!

Kind regards,
Team Videoslots
I get "Insuffient funds" message when trying to play todays game and yes there is funds to play
 
Hey Everyone!

We would like to let you know that we are currently having technical issues with the game Christmas Morning.

This is currently being looked into by us due to the "Insufficient Funds" Error on all devices.

We sincerely apologise for this inconvenience and we hope to have this resolved as soon as possible.

Thank you and best regards,
Team Videoslots
 
The rewards not activating on Big Bass Christmas Bash which I got from todays calendar. Then the reward disapeared once I refreshed the page. Live chat must hate Christmas

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The rewards not activating on Big Bass Christmas Bash which I got from todays calendar. Then the reward disapeared once I refreshed the page. Live chat must hate Christmas

View attachment 214281
Hey @geordiecolin

We have replaced the faulty spins for you, please claim them from the prize box.

Should this happen again, please reach out to customer support for a quick and easy replace.

Thank you.
 
Big Bass Bonanza 1000 has to be one of the worst big ass bass games ever. 6 entries, no free spins won. Highest score 70. Last 3 scores, 0, 2, 10. Pathetic trash. 12p from £7.50 worth of spins? Total joke

Edit: Another battle night comes and goes and RTP remains stubbornly at 30%. Would be nice to get above 50% now and then...
 
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Hey Everyone,

It's day 9 of The Videoslots Christmas Calendar!

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Can you guess the game brought to you by Pragmatic Play? If so, Win 20 times to unlock your spin on the Christmas Wheel of Jackpots.

Today's Clue: The lake is frozen, the stars all gleam, a big bass leaps from the stream. Christmas reels spin with frosty delight, waiting below for the Xtreme bite.

You can find out more information including T&C's by clicking here.

Good luck!

Kind regards,
Team Videoslots
 
Hi everyone,

Here’s the information about today’s ongoing Tuesday Madness Battle on Valiant Knights Matter from RAW iGaming which continues until 23:59 GMT with an added prize pool of €5,000.

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Battle Details:
  • Date: Tuesday 9th December 2025
  • Times: 00:01 - 23:59 GMT
  • Game: Valiant Knights Matter (RAW iGaming) €0.20
  • Buy-In: €2.00
  • Spins: 100 Spins
  • Added Prize Pool: €5,000 which will increase with every €2 buy-in. Prizes are wager-free.
  • Requirements: To be able to participate, players need to have deposited at least €20 and earned 1,000XP in the last 30 days before the start of this Battle.
You can find out more information including T&C's by clicking here.

Good luck!

Kind regards,
Team Videoslots
 

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Hey Everyone,

As we enter day 10 of The Videoslots Christmas Calendar, Santa has another clue for you to guess!

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Today's Clue: By frosty shores where lanterns glisten, we’re Crabbin for Christmas — better listen!

Can you guess the game brought to you by Blueprint Gaming via NYX? If so, Spin 35 times to unlock your spin on the Christmas Wheel of Jackpots.

You can find out more information including T&C's by clicking here.

Good luck!

Kind regards,
Team Videoslots
 
Hey Everyone,

As we enter day 10 of The Videoslots Christmas Calendar, Santa has another clue for you to guess!

View attachment 214387

Today's Clue: By frosty shores where lanterns glisten, we’re Crabbin for Christmas — better listen!

Can you guess the game brought to you by Blueprint Gaming via NYX? If so, Spin 35 times to unlock your spin on the Christmas Wheel of Jackpots.

You can find out more information including T&C's by clicking here.

Good luck!

Kind regards,
Team Videoslots
and there went second time my freespins to big bass
"The bonus could not be added due to a network error, please try again later."
how can i try later when that freespin reward disappears after that message?
 
and there went second time my freespins to big bass
"The bonus could not be added due to a network error, please try again later."
how can i try later when that freespin reward disappears after that message?
Hey @nuera007

Please reach out to our customer support team via live chat so they can review this and replace these for you.

We apologise for the inconvenience caused.

Best regards,
Team Videoslots
 
Hey Everyone,

Welcome to Day 11 of the Videoslots Christmas Calendar! Santa’s cooked up another clue… and no, he won’t accept cookies as a bribe for hints. (He already has plenty.)

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Today's Clue: Through icy winds and frosty jaws, winter’s magic rests in Polar Paws.

Can you guess the game brought to you by Quickspin? If so, Win 15 times to unlock your spin on the Christmas Wheel of Jackpots.

You can find out more information including T&C's by clicking here.

Good luck!

Kind regards,
Team Videoslots
 
Hi Everyone,

Here are the details for tonight’s Epic Thursdays’ Battles on Bill and Coin from Relax Gaming and Miners Matter from RAW iGaming

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Battle Details:
  • Date: Thursday 11th December 2025
  • Times: 18:00 - 22:00 GMT
  • Battle Type: Sit & Go Freerolls
  • Game Names:
  • 15-man Battles: Bill and Coin (Relax Gaming) €0.10
  • 30-man Battles: Miners Matter (RAW iGaming) €0.20
  • Max number of players per Battle: 15 & 30
  • Spin: 25 Spins
  • Duration per Battle: 12 minutes
  • Prize Structure on 15-man Battles: 1st Place: 6 Extra Spins, 2nd Place: 5 Extra Spins, 3rd Place: 4 Extra Spins, 4th Place: 3 Extra Spins, 5th Place: 2 Extra Spins. Extra Spins are wager free.
  • Prize Structure on 30-man Battles: 1st-2nd Place: 6 Extra Spins, 3rd-4th Place: 5 Extra spins, 5th-6th Place: 4 Extra Spins, 7th-8th Place: 3 Extra Spins, 9th-10th Place: 2 Extra Spins. Extra spins are wager-free.
  • Requirements: To participate you need to have deposited €20 or more and collected 1000XP in the last 30 calendar days before the start of these Battles.
You can find out more information including T&C's by clicking here.

Good luck!

Kind regards,
Team Videoslots
 
So it's 18:02 on your website timer and battles haven't started. Seems someone has forgotten to start the event lol

Edit: Started now
Hello @lukey141,

We apologise for the inconvenience, there was a slight delay in starting the battles, but we can now inform you that they have begun and you can register.
Thank you for your cooperation.

Team Videoslots
 
Yeah it seems sometimes to give out the spins. Just finished 3rd in Bill and Coin and got the spins and about 10 seconds later got a message about finishing 4th in Miners Matter but got nothing...

So far I'm missing 26 spins still
 
For me the first two hours the rewards came normally. But after that the rewards stopped coming

This problem is not new, some years ago the same problem was in battle weekend.
Missing rewards were paid out after few days so players didn't have to contact separately
 
I wish they'd do something about the utterly stupid variance as well lol. 20 Miners Matter entries and I've won 10 spins when if I was running average it should be 26 spins. Crazy. Every battle night it's the same. At some point I need a run of like 30 1st places in a row to bring things back where they should be *sigh*
 
Hi everyone,

We are currently reviewing all accounts affected by the issue where Epic Thursdays rewards were not credited. If you were eligible for Free Spins or other rewards, rest assured that our team will verify your results and credit any missing rewards accordingly.

Thank you for your patience and understanding.

Kind Regards,
Team Videoslots
 
Hey Everyone,

Welcome to Day 12 of the Videoslots Christmas Calendar! Santa’s back with another clue… and no, shaking the calendar won’t make the answers fall out. He’s already tried

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Today's Clue: The night is bright, the carol swells, echoing Ding Dong Christmas Bells.

Can you guess the game brought to you by Pragmatic Play? If so, Spin 50 times to unlock your spin on the Christmas Wheel of Jackpots.

You can find out more information including T&C's by clicking here.

Good luck!

Kind regards,
Team Videoslots
 
Hi everyone,

We are currently reviewing all accounts affected by the issue where Epic Thursdays rewards were not credited. If you were eligible for Free Spins or other rewards, rest assured that our team will verify your results and credit any missing rewards accordingly.

Thank you for your patience and understanding.

Kind Regards,
Team Videoslots

When you say the team will verify results do you mean we need to contact you with the battle IDs or this is being done automatically? I only ask because I noticed I got 5 more spins added from 1 event that didn't give me any last night but I'm still missing a bunch of others.
 
When you say the team will verify results do you mean we need to contact you with the battle IDs or this is being done automatically? I only ask because I noticed I got 5 more spins added from 1 event that didn't give me any last night but I'm still missing a bunch of others.
Hello @lukey141
We confirm that this will be done automatically.
Regards,
Team Videoslots
 
Hey Everyone,

Welcome to Day 13 of the Videoslots Christmas Calendar! Areyou ready for another clue?

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Today's Clue: Lights spin fast, the laughter hearty, join the Spinions at their Xmas Party

Can you guess the game brought to you by Quickspin? If so, Spin 35 times to unlock your spin on the Christmas Wheel of Jackpots.

You can find out more information including T&C's by clicking here.

Good luck!

Kind regards,
Team Videoslots
 
Hey Everyone,

Welcome to Day 14 of the Videoslots Christmas Calendar! Are you ready for another clue?

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Today's Clue: The lake is frozen, the stars all gleam, a bass leaps forth from icy stream. Christmas night, the reels enhance, waiting below the Big Bass.

Can you guess the game brought to you by Pragmatic Play? If so, Spin 40 times to unlock your spin on the Christmas Wheel of Jackpots.

You can find out more information including T&C's by clicking here.

Good luck!

Kind regards,
Team Videoslots
 
@Team.Videoslots,
The Christmas wheel for today (14/12) isn’t working. I’ve definitely done over 40 spins and won over 40 spins on Big Bas Christmas Frozen Lake..
Hey @Alisa77,

Just to clarify today’s Christmas clue: the correct game is Christmas Big Bass Bonanza.

Kind regards,
Team Videoslots
 
Read more about Videoslots in our in-depth review

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